They were very helpful and affordable. I explained my problem -- my laptop would no longer boot --…read moreand asked if they could retrieve any data. Kelly said she would try. My hard drive ended up being completely fried (shame on me for never making time to back it up). She replaced it with a refurbished drive, explaining that the machine itself should be good for another year or two. She also installed Office, AVG Antivirus, & CCleaner for free, added a 30-day repair warranty, and gave me some tips to make my computer's remaining life as long as possible. Lastly, she let me know the lowest payment option for the repair (well under $200). I've had my laptop back for 2 weeks now, and it's running well. Only issues: It does lag occasionally. The intro screen jumps and blurs in a way it never used to. Also, "sleep" is no longer an option; trying to wake it from sleep mode results in the blue screen. I just have to turn it off and start over. I'm prepared for anything now, though, considering the computer's age, so I'm backing everything up frequently and trying not to overwork it. The location is a little sketch to drive up to, but they explained on Facebook that their new headquarters (no longer on Highway 5) allow them to offer lower prices. Hours are clearly listed on Facebook. Their phone personality can be a little stilted, but as someone who grew up in morbid fear of talking on the phone, I can't blame them too much. Considering that GkSqd charges $50 for a diagnostic alone, definitely pay these guys a visit first. UPDATE: Strangely enough, I'm not getting the blue screen anymore, and I don't know why. It hasn't done that for a couple weeks now. I don't know what changed, but I'm not complaining!

Terrible service. We went in a couple weeks ago to see if my laptop charger could be repaired…read morebecause our dog bit a hole in it around Christmastime and it had finally given out. They asked for my laptop and plugged my charger into it and, of course, it wouldn't charge. So they put their "brand new" charger into it and smoke started coming out of my laptop. They said that my laptop was shorted out and that that was why the charger started smoking. This had never happened before even with a broken charger so I wouldn't be the least bit surprised if it was their off brand charger. We paid the $150 fee for them to "fix" the problem. They had to order a new part for the laptop and a new charger. After waiting a week, we got the laptop back while being cautioned to make sure when we plugged it in to put it straight in. I used it for a day or two until it needed to be charged again. I went to plug it in and, lo and behold, the charger does not even fit properly into the laptop. It is a magnetized charger and it was still falling out of the port which clearly hadn't been replaced the right way. We took it back to Your Computer People and they blamed it on me, saying that I wasn't plugging it in straight and that I shorted out the laptop again. I don't know how it would be possible to not put it in straight, but that's what they went with. They were going to charge another $150 for it, even though it was messed up JUST 2 DAYS after getting it "fixed" the first time. But decided to be "nice" and only charge $40 for the part. After a week, we called to see if it was ready to be picked up and they said no so we had to wait 3 more days until we could get it. I have had it for 2 days and have used this charger once. It worked so far, but I do not have high hopes for it. We will definitely be doing business elsewhere.

In reference to this company's sister company, Arkansas Airwaves LLC, an internet service provider…read more Took our deposit money without providing service. Many excuses and stall tactics. After acknowledging they could not install the service, they still failed return our deposits after many, many promises to do so. Their business phone number is a cell phone and they will block your number to avoiding speaking to you. After 9 months we had to take them to court. They failed to appear, however the judge heard our complaint and we received a judgement. It's been more than a year and still no refund payment nor have they responded to the court. I am aware of other families who gave more than the $548.48 we paid them and they too are without service or contact. I would not advise giving them a dime regardless of their promises. System will not allow me to rate a zero.

Attentive, punctual, and very professional service. Getting an appointment was easy. Tech very…read moreresponsive to my needs and considerate.

From the owner: Computer repair, data transfer, data recovery, virus removal, computer restore, upgrades and other…read morecomputer services.

This place is the worst....don't go there without an exact inventory of wats on your computer…read more... My computer came back with more problems than it had wen I took there....

From the owner: Repair It Local services cell phones and tablets including: Apple, Samsung, LG, HTC and all for…read moreless than the cost of buying a new one. Common cell phone repairs include cracked screens, broken or loose charging ports, scratched or dented back covers, liquid damage and more! Repair It Local also offers repairs computers, laptops, apple products including Macs and Macbooks, using 25 years of experience to properly diagnose and offer cost-efficient solutions to hardware and software issues.

Jake discussed the options, including skipping repair and buying a new machine. When I told him…read morecost was the key determinant, he described a program of not only replacing the hard drive to address the problem that crashed it, but upgrading the speed and memory -- at an incredibly affordable cost. He also did some extra work to save my content in case the Carbonite backup was incomplete. It was a pleasure to do business with him!

Hear me clearly: this is the guy you want working on your PC. Jake is an incredible PC repair…read moreguy. He is the perfect combination of expertise and customer service. After another outfit in town couldn't fix my PC in three weeks, Jake fixed it in five days. This included bird-dogging the US Post Office when they lost my motherboard. Once he received the part, he had my PC up and running within an hour. I was extremely pleased with Jake.