Brought him a laptop with a broken keyboard. He found a replacement part online, gave me a quote, and made the repair for the price quoted. All professional. read more

I strongly recommend taking your device somewhere else. Anthony Clark is a habitual liar. I don't have money to waste to buy another $700 plus laptop, considering I'm a college student. About 2-3 weeks before this most recent ordeal, I brought my laptop to this shop with a replacement charging port that I had already purchased. I had opened the laptop myself because I was attempting to figure out the problem. He told me he was "impressed" that I had opened it myself and said that if I stayed, I wouldn't have to pay because he was apparently training me. That was also the day he made sexual jokes and inappropriate sexual innuendos while I was there with my 12-year-old niece. I found that extremely inappropriate and uncomfortable, especially with a child present. Looking back, I should have taken that as a sign not to do business with him again. As for the repair, instead of replacing the broken charging port with the replacement part I had provided, he simply used the soldering tool on the already broken port. Obviously, that didn't fix the problem. I ended up returning about two weeks later because my laptop was still not repaired. I dropped my laptop off Monday August 24th and was initially told it would be ready Tuesday. Then Tuesday became Wednesday. Wednesday became Thursday. The dates continued to change, and at one point I went to the shop and found that my motherboard had been removed from the laptop, yet the repair still had not been completed. When I questioned what happened to the promised completion date, I was met with a nasty attitude and the phone was hung up on me. Eventually, I asked that my laptop be fully repaired and ready by Monday. Instead, I was told that he would not be completing the repair and that I could pick up my laptop. He also accused me of calling him the hard-R. I did not call him that. I told him directly that I did not say it, and I have the text messages documenting our conversation. Then things got even more ridiculous. My dad went to the shop Tuesday to get my laptop and was told it would be ready Wednesday. Wednesday came and he called, and of course, NO ANSWER. My dad went back to the shop Thursday morning, and the door would not even be opened for him. There was also an issue with who was answering the phone. When my dad called, someone else answered and told him that he wasn't there. However, when my niece called shortly afterward saying that she needed her phone repaired, he was suddenly there and available. Given everything that had already happened, this was extremely frustrating and made it even harder to get a straightforward answer about when I could retrieve my laptop. We went to the shop to get my laptop, and it STILL was not repaired. I was eventually able to get my laptop back, but I was told to leave the shop after he talked very condescendingly towards me. And, of course, I was not given a refund for the $85 I paid for a repair that was never completed. My dad had to get involved because I had been unable to get my own property back. He was considering taking this to small claims court, which is something I really wanted to avoid because I know it can become a long and unnecessary process. I don't want a court case or more drama. I simply want my $85 repair fee refunded. The laptop itself is worth $700+, so I was obviously not comfortable with it being held indefinitely while my calls were ignored and attempts to retrieve it were unsuccessful. I initially chose not to leave a review because I wanted to give him the opportunity to finish the repair and simply get my laptop back. After everything that has happened, I feel other customers deserve to know about my experience. I regret bringing my laptop here and will never do business with Clark Electronics again! read more

Do not recommend! Has had had my son PlayStation for over 5 weeks and still not fixed. He will not answer any phone calls and never in the building. read more

I would not recommend this repair service based on my experience. I originally brought my brand-new iPhone in for one issue: a screen repair. After the repair, the screen did not appear to be properly secured to the phone, and shortly afterward my phone began blacking out and would not consistently respond to touch. This was a completely different problem from the issue I originally brought the phone in for. I contacted him about the problem, and he offered to repair it again. However, after the first repair, I did not feel comfortable allowing him to work on my phone a second time. I asked about receiving a refund since I was not comfortable having the same person repair the phone after the first repair resulted in additional problems. I was told that refunds are not given. What made the situation more frustrating was the way the conversation felt to me. I felt like I was being talked over and fast-talked rather than having my concerns addressed. The conversation became a back-and-forth about whether the problem was my fault, even though I came in specifically for a screen repair and the phone began having additional issues after the repair. I also took my phone to Apple and Best Buy to get another opinion. I was informed that the replacement screen used was not an Apple screen and was a third-party part. I was also told there were concerns with how the screen and other components had been put back together. I cannot personally verify the technical details beyond what I was told by those locations, but that experience made me even less comfortable having the phone repaired again by the original technician. He mentioned that he had previously worked for Apple and repeatedly explained that he was being fair by offering to fix the phone again. My concern is that fairness should also include considering the customer's comfort when the customer no longer trusts the repair after experiencing problems following the original service. I also believe customers should be clearly informed BEFORE paying if repairs are performed using third-party parts and what the refund policy is. If the policy is that there are absolutely no refunds and the only resolution offered for a repair-related problem is for the same technician to attempt another repair, that should be clearly communicated upfront. For me, the price was never the issue. I would rather pay the correct amount to have my phone repaired properly the first time than save money and then have to spend additional time and money traveling somewhere else to correct the problem. I am sharing my experience so other customers can make an informed decision. I came in expecting one repair and left dealing with a completely different phone problem. Unfortunately, I did not feel comfortable allowing the same person to repair it again, and I did not feel that my concerns about that decision were adequately respected. read more

I had a new screen put into my iPhone, and they did a great job. They recommend an aftermarket screen, so I have waited to do my review to see if it lasted. It has been over 6 months and is still working great! read more

Anthony Clark is a con artist who makes empty promises he fails to keep. My uncle paid him $400 to replace a phone screen, after waiting numerous weeks and no response Clark claimed he'd ship the phone. However, he can't provide tracking details, saying it's stuck in his vehicle at the shop. Every time you call, he just hangs up. read more

Was looking for a specific service. Found Clark's and they responded immediately! Couldn't help me with my needs, but will definitely be using in the future! read more

Extremely rude, threatening, and unprofessional. Promised my sister a partial refund. When she called days later to check on it, he was very combative and rude. I called to see what the issue was, and he immediately snapped. Told me he "wouldn't discuss it over the phone" and told me to come talk to him face to face. When I agreed, he told me to notify him in advance so he could have "the proper people" present. I asked what that meant, and he said "security," clearly trying to set me up. I decided to just drop it. That night, he CALLED my sister to further harass her, but refuses to talk to a man or issue the promised refund. He's a coward, and a scammer. Stay away. read more

This business took my tv and my deposit, after checking tv said it would probably be ready in a week, but after 6 weeks, more money and very rude dialogue from them, no results. They would not respond to phone calls and didn't want to answer inquiries either by phone or in person, except to ridicule and belittle us. They refused to return deposit, etc. when they were unable or unwilling to perform repairs. This business needs to improve knowledge, work ethics and people skills. read more

I don't know what type of "receptionist" they have but Cierra is extremely rude and not helpful at all! If anyone was considering giving this place business she will definitely run you off before you even show up. read more