I had a new screen put into my iPhone, and they did a great job. They recommend an aftermarket…read morescreen, so I have waited to do my review to see if it lasted. It has been over 6 months and is still working great!

I would not recommend this repair service based on my experience…read more I originally brought my brand-new iPhone in for one issue: a screen repair. After the repair, the screen did not appear to be properly secured to the phone, and shortly afterward my phone began blacking out and would not consistently respond to touch. This was a completely different problem from the issue I originally brought the phone in for. I contacted him about the problem, and he offered to repair it again. However, after the first repair, I did not feel comfortable allowing him to work on my phone a second time. I asked about receiving a refund since I was not comfortable having the same person repair the phone after the first repair resulted in additional problems. I was told that refunds are not given. What made the situation more frustrating was the way the conversation felt to me. I felt like I was being talked over and fast-talked rather than having my concerns addressed. The conversation became a back-and-forth about whether the problem was my fault, even though I came in specifically for a screen repair and the phone began having additional issues after the repair. I also took my phone to Apple and Best Buy to get another opinion. I was informed that the replacement screen used was not an Apple screen and was a third-party part. I was also told there were concerns with how the screen and other components had been put back together. I cannot personally verify the technical details beyond what I was told by those locations, but that experience made me even less comfortable having the phone repaired again by the original technician. He mentioned that he had previously worked for Apple and repeatedly explained that he was being fair by offering to fix the phone again. My concern is that fairness should also include considering the customer's comfort when the customer no longer trusts the repair after experiencing problems following the original service. I also believe customers should be clearly informed BEFORE paying if repairs are performed using third-party parts and what the refund policy is. If the policy is that there are absolutely no refunds and the only resolution offered for a repair-related problem is for the same technician to attempt another repair, that should be clearly communicated upfront. For me, the price was never the issue. I would rather pay the correct amount to have my phone repaired properly the first time than save money and then have to spend additional time and money traveling somewhere else to correct the problem. I am sharing my experience so other customers can make an informed decision. I came in expecting one repair and left dealing with a completely different phone problem. Unfortunately, I did not feel comfortable allowing the same person to repair it again, and I did not feel that my concerns about that decision were adequately respected.

Scott is very professional and knowable with the item we needed worked…read more Fast and kept the information understandable The cost was worth every bit we paid...way less then a new one The phone is still working great

The owner appears to be unhappy and seems to me he does not like dealing with people. Oh well,…read moremaybe he is better with others. Been there two times and he was less than cordial both times. It could just be me, I don't know.

Took my phone in as charging port not working. Just needed cleaning. No charge. Quick turnaround.read more

Thought I was going to have to spend an absurd amount of money on a new motherboard for my phone…read morebut the extremely knowledgeable people here were able to fix my charging port. Absolutely over the moon about the service here. Can't recommend them enough.

My friend needed her cell phone repaired so we stopped into uBreakiFix which is located near her…read morehome. There were 3 customers in front of us and two employees working the counter. After a very short wait, Anthony told my friend he was ready for her. She has mobility issues and when he observed her struggling to get to the counter, he immediately said he'd come to her so he took a seat beside her to assist. I was very impressed with his kindness and patience as she explained the problems that she was having with the phone. We'd thought she needed the battery replaced but Anthony determined fairly quickly that there was a Verizon scanning app running in the background and that was draining the battery. We were on our way in under 15 minutes and he did not charge her anything for his time. I was quite impressed with his professionalism and knowledge but especially his kindness. I'm definitely heading to this shop when I need repairs to my phone!

Went to get my iPad screen fixed and they said it would be done that day, and that they would call…read moreme. Didn't hear anything about it until I called 3 days later and they said it had been ready. Get there and the screen popping off and they hand it to me anyway. Take it back and have them fix it again, come back 2 hours later and still not fixed. They tell me, "We are not going to be able to do anything about it, and that's the best we can do." This coming after I paid $450 to get it fixed. There solution was to deal with it. A joke!

Thank you John! Central Girl's Basketball team appreciate you prompt service. Our game iPad was…read morecracked during a game and we received mobile service to repair the glass. It was done right and fast! I highly recommend them for quality and service.

I started using John's service right at the beginning. He was a one man show and would come…read morestraight to you and fox your phone on site at a really good price. 10/10. I will definitely be back any time a phone is broken.

Amazing at fixing phones, tablets, laptops, gaming consoles and more! They buy and sell…read moreelectronics! Staff is amazing and always ready to help. Check them out for your electronic needs!

I highly recommend this business. They are very easy to communicate with and they show interest in…read moreyour satisfaction. I appreciate the staff and their willingness to assist.

Kevin and his son Zak are unfailingly polite, knowledgeable, and helpful. That's especially good…read morefor customers like me who can't accurately describe what is stuffing my Motorola with spam or making my charger give up on the middle of an important conversation. These guys will FIX IT fast for a reasonable price and put a smile on your face. Best Buy just might be getting some competition. Thanks, guys, for wonderful service and a smile. Oh, and they can fix computers too.

Kevin is awesome! He was able to fix my water damaged phone and transferred my data. I was able to…read moreget a very reasonably priced refurbished phone there. He has excellent professionalism and experience. 10/10 Highly recommend!

My bf's phone got water in it and it kept turning on and off by itself. So I bought it to this…read moreshop, the guy was nice and he said he will try. He said if it doesn't work I will only need to pay $40 but if it does I will pay the full amount. 40 mins later, he sent me texts and said it's all fixed, he was pretty confident. I came to pick it up and paid $109, then right after we leave the shop it turned off and does the same thing again. We from Louisiana so we don't have time to bring it back but I probably wouldn't because it's a waste of time and money.

From the owner: PlayStation repair HDMI port replacement. Fast Phone repair. Little Rock's Phone repair leader…read more Specializing in all of your Phone needs from screens to mother board repairs. iPhone repair, Samsung phone Repairs, iPads and much more.