Mike gave me a quote for windows. He was nice and professional enough. I was replacing 15 windows and a bow. I asked him to price the bow separately as I was not sure if I would do that one. I have crank-outs and he initally didn't feel "comfortable" giving a quote to install double hungs without having his carpenter measure the windows (I assumed Mike is more of the siding guy, so this honesty did not bother me). His carpenter came out and measured. Mike gave me a good price for Harvey Classic double hungs, but on par with other companies using similar products. I had some concern when he did not know what glazing options were included (Harvey offers 3 for the classic), but I had him price out Harvey Tributes and he gave me a good price. Harvey could not fabricate a 5 pane bow window to replace what I have, so I asked Mike if he could try another company for that; he refused. So I decided to hire him for just the double hungs. That would have still been a 10k job, but he then tells me in an email he can't do the job because he had given me a competitive price that he now decided didn't give him a big enough profit margin to make it worth while. Felt like a bait and switch tactic, and I could only be concerned what "unforeseeable" issues might have come up in the field. Mike has a lot of good reviews for siding, but, unfortunately, this was my experience for windows read more