This is a great store, I came in because I had a problem with my computer and it wouldn't turn on…read more I walked in and they took off the side panel, found the issue within minutes, and fixed it. I expected to be charged like 20 bucks for it because he fixed it but he said we didn't have to pay him so he fixed it for free! I will come again.

From the owner: Guaranteed Computer Repair We provide 24 hour computer repair and internet technology services to…read morethousands of Oregon customers from Eugene to Portland.

High quality work. Quick turn around. Reasonable price. Friendly service…read more I had a blown fan in an ACER laptop. I dropped it off Thursday, picked it up Friday.

I couldn't tell you if they're any good at repairing computers because Tim kicked me out of his…read morestore after I showed up and asked for an update. Not worth trying to deal with his poor attitude and customer service.

This is a standard Radio Shack with all the regular Radio Shacky things in it. The staff is…read morefriendly and somewhat helpful, even though most will give you blank stares if you ask them anything too technical or out of the ordinary. Apparently they don't have as much inventory as the Corvallis Radio Shack since I'm often sent there for things they don't have in stock. Being a huge nerd, I spend way too much time and money in this store. Of course, the one incident that really stands out there is the bad one. I needed to switch cell phone providers since T-Mobile had horrible coverage at the time and the clerk there told me outright LIES to get me to sign up for cell phone service with him. Apparently he was just blindly saying yes to all my questions to get me to sign up, even though my cell phone couldn't do anything that he claimed such as bluetooth file syncing and tethering to my laptop for internet. So watch out for the shifty salesmen there! Overall it's a nice store and what you'd expect from a Radio Shack.

When Hobby Lobby first opened in the mall they had a special deal if you bought $10 in Hobby Lobby…read moreand brought the receipt to Radio Shack they would give you a free $10 gift certificate for Radio Shack. When I came in to get my GC the employee was very friendly and helpful. If I lived in Albany I wouldn't mind shopping here if they had something I needed.

Bob is so great at his work! He is fair, kind, thorough and I really enjoyed working with him!…read moreIf you need a real I.T. superhero, he's your guy! Will use him in the future - every time. Thank you for being so amazing. :)

Great service! Very helpful…read more Very timely. Much appreciated. If I need help again, I will be calling A Computer Hero.

I went in to Staples today to price a couple of monitors. What I was met with was great customer…read moreservice. Tim, an associate, greeted me and helped me find exactly what I was looking for. Not only that, he explained the difference between VGA & HDMI connections & which ones I really needed & which I didn't need. I left and went back to the office to check prices, etc, elsewhere online. They had the best prices that I could find - even better than Wal-Mart! I've shopped Staples for many years & will definitely continue to do business with them.

Internet says they are open at 10am on sundays, they are in fact not open until 11am as per the…read moresign on their door and an employee. I double checked that i had the correct location to be sure.

Every time we brought in equipment he fixed them perfectly - the first time. No having to go back…read more Our go-to guy.

Excellent and very honest. He was hesitant to tell us to throw money at this old computer and then…read moreended up waiving the cost of diagnosis. We'll be a returning customer.

Took my desktop in because I thought it had a bad power switch. Plastech diagnosed it as a bad…read morepower supply but noted that the design was a proprietary design that would drive up the cost of parts. His honesty literally cost him business as I decided the machine was not worth fixing when parts and labor could easily approach the cost of a new one. Appreciate the honesty and Plastech will be the first place I go when I have another computer issue.

Samsung Battery replacement the afternoon I called. Very invested in getting my phone working…read morethat day. Gave me other consideration as to what could be wrong. Agreed to follow my result for a week and plan the next move if necessary Very good, timely response.

They do a great job cleaning up my phone when it's gotten jumbled and cluttered. Can resolve all…read morekinds of issues. And their fees are incredibly reasonable!! They are also patient in explaining and demonstrating how to do things myself !!

I was thinking of replacing my sluggish 5-year-old MacBook Air when I did some research and saw…read morethat perhaps if I just got it professionally cleaned, it would function much more smoothly. I found Terry's website and saw that he offers computer clean-ups for $49.95 - and he was offering free local pickup and delivery during the pandemic! I texted Terry and he came by the next morning (properly masked up, hooray!) and picked up my laptop. He texted me a question as he was working on it to make sure he wasn't removing a program that I actually use, and then dropped it off just a few hours later. It's now super-speedy - it feels like I have a new computer. Among other things, he removed a program that I had that I thought was helping maintain my Mac, but he told me it was slowing things down massively. Now that I know that laptop cleaning is a thing, I'll probably do this every year. It's a small investment and will save me a ton of money down the road. Happy that I now have Terry to trust with this!

Terry is awesome. Very trust worthy and punctual. Great communication and only charges for real…read morework with real prices. Hard to find a service like his anymore

I usually don't write reviews but she did such an amazing job fixing my laptop I had to!! I cracked…read morethe screen of my laptop (MacBook Pro), from calling her to getting my computer to the store, she was extremely helpful, provided me with different options & her pricing is super affordable (especially for a broke college student like myself). I left my laptop with her on a Tuesday morning and she got it fixed by Friday early afternoon! Super fast service and her communication was awesome; she kept me in the loop throughout the week about what was going on with the repair process. Take advantage of her services, you won't regret it!

They had my business computer for 7 days. I tried calling,texting,going to the shop to get it to…read moreno avail. Apparently there was some personal issues, but it takes 10 seconds to text me. Put a sign the door, something. I don't burden my customers with personal issues, it's not appropriate. They have kids in the office, so it feels like a sticky,dusty,dirty,smelly, daycare. The kid was glued to a TV eating something that was leaving crumbs all over.Never again. Go anywhere else.