This is a great store, I came in because I had a problem with my computer and it wouldn't turn on…read more I walked in and they took off the side panel, found the issue within minutes, and fixed it. I expected to be charged like 20 bucks for it because he fixed it but he said we didn't have to pay him so he fixed it for free! I will come again.

From the owner: Guaranteed Computer Repair We provide 24 hour computer repair and internet technology services to…read morethousands of Oregon customers from Eugene to Portland.

They did put about 3 hours of work into my computer as good faith with no payment. The owner is not…read morea very nice person. first off their hours on the internet are completely incorrect. This is how the owner talks to his customers. As the owner, I must reiterate that we are appointment-only and not open to the public. Today's slots were booked in December, and we cannot accommodate walk-ins or same-day requests. I have already provided approximately three hours of uncharged work in good faith. Our hours, availability, and policies have been clearly communicated multiple times. Continuing to argue or challenge them needs to stop. If this continues, I will need to begin charging for my time, and I may have to discontinue our engagement in charge you for the time spent. As the owner, I've already informed you that your item will be ready for pickup on Monday. If you continue to contact me or pursue this matter further before then, I will begin charging for the approximately three hours of uncharged time I have already provided. You have been warned. Any reply to this message other than "Sounds good, see you Monday" will result in me instituting that charge immediately. Please respect this boundary. I would not recommend anyone to use this company ever.

In my experience its difficult to find someone who is as ethical and honest as Tim. Its rare in the…read morebusiness world to find someone who is not just trying to gouge you the entire time. Who probably underbids himself a little and is more concerned with making sure his service is affordable. His business reminds me of that old phrase "they don't make them like that anymore". Really if your experiencing a computer issue and you need real knowledgeable help from someone who actually cares about the quality of the service being provided as well as making sure that he is not taking you to the cleaners then I would definitely bring your computer here. I live in California but I can tell you Im not going to ever deal with any other computer repair place even if all of my future business is by mail. Really its an exquisite experience and a pleasure everytime.

Every time we brought in equipment he fixed them perfectly - the first time. No having to go back…read more Our go-to guy.

Wayne was very competent, knowledgeable, patient and professional. Highly recommend.read more

9/3/24 Absolute Computer Repair and Support (ACR&S) is an…read moreabsolute gem of a service provider!!! If your computer is ailing, or downright failing, do not hesitate to contact Wayne at Absolute Computer Repair, in Albany, OR. Wayne is not only highly skilled, but incredibly efficient, too! When my laptop started to show signs of discontent, I called Wayne with the issue. Despite his busy schedule, he had me diagnosed and repaired in very short order. Here's the added bonus, Wayne's rates are quite reasonable!! Call Wayne at ACR&S to alleviate all your computer pain!! :-) Dwight W.

Took my desktop in because I thought it had a bad power switch. Plastech diagnosed it as a bad…read morepower supply but noted that the design was a proprietary design that would drive up the cost of parts. His honesty literally cost him business as I decided the machine was not worth fixing when parts and labor could easily approach the cost of a new one. Appreciate the honesty and Plastech will be the first place I go when I have another computer issue.

Excellent and very honest. He was hesitant to tell us to throw money at this old computer and then…read moreended up waiving the cost of diagnosis. We'll be a returning customer.

Excellent service and very fast. I will use them again for computer work if needed. Location was…read moreeasy to locate

Very friendly and great service ! I would use them again anytime !!!…read moreReplaced my screen on my MacBook pro. Not an easy task.

My college-age daughter spilled salt all over her MacBook keyboard and was unable to fully fix the…read moreproblem herself, so she called Corvallis MAC Repair for assistance. Unfortunately they did not adequately inform her of the fee structure, which is $149 for the home visit and then an additional $149 for each hour (billed in 1 hour increments) to repair water damage or $199 for each hour to repair non-water damage. The tech arrive at her residence promptly (which is why they get 1 star instead of 0) and after doing a few things with the computer for about an hour, informed her that he would need to take it back to the shop for a $450 repair. As this was probably more than her old computer was worth, she declined. She was then informed that she needed to pay $348 for the service visit ($149 base fee + $199 for an hour) which was "graciously" reduced to $298. Feeling completely overwhelmed and frazzled, she went ahead and paid the bill (with our credit card that she has for emergency purposes, which is why I feel entitled to write this review.) The next day, after the dust had settled, she reached out to them by email and then by phone to let them know that she had been under the impression that the tech was coming for a "free diagnostic" because they hadn't explained the fee structure to her when she made the initial call. They did not feel they had done anything wrong and would not reduce the bill further. For all I know, Corvallis MAC Repair might be excellent at repairing computers, but they need to do a better job of communicating the potential cost of a visit beforehand. Had my daughter known that it was going to be $298 minimum for the house call, she would have looked into other options. Lesson learned.

Super helpful and very quick. It was so nice to not have to even leave my house! Fabio was super…read morenice to chat with and he let me watch what he was doing and told me what everything was. It was great to get my Mac fixed after having it not work for over a week.

Pro Computer was helpful for us. We took in a desktop and a laptop. He was finished in record…read moretime and was very pleasant to us. Unlike a previous review, his place of business was NOT smelly. It was a working business and he had many things going on. He took the time to explain the problems to us and was kind and polite. I would recommend his service to anyone.

The worst business experience that I've ever had. I took my laptop in to be fixed. He told me it…read morecould not be fixed and offered me a used laptop for $800.00. It never worked properly and anytime I called or went in to tell him what was going on he said I was wrong and there was nothing wrong with it, that it must be a wifi problem. I ended up taking it to someone else and found out that he still had himself as the administrator, he had a back door and could gain access anytime he wanted. He also had it downloading things in the background. In the end there was no way to fix it. DON'T TRUST HIM. He's a ripoff and a bully.

My phone's screen was not responding and they fixed it super fast! So happy with their helpread more

Awesome quality of work for the $ and responsiveness from Simeon and his team. Was making the…read moredecision to retire or repair a very old gaming laptop (MSI 2 PC Apache, ~2015) with a cracked screen after its getting knocked over. Was afraid for its age and brand, that no one in town would even be willing to take a look. Simeon offered a great initial price (I'm forgetting the first quote. $40? $60?) to look at repairing the screen, and soldering the hinge back into its socket. He noticed some motherboard damage (water spots, etc) while working, which was not unexpected for its age and wear. While in the shop, he also installed a keyboard I brought in, that I had bought myself but failed to DIY install. Ultimately, even after investing the labor in repairing the laptop, the internal damage was severe enough that it could not be made to boot. Simeon gave me the option to pay the original low cost quote for the substantial repair work, which allowed me to now extract the RAM from my damaged machine (prev impossible w broken hinge), or that for an out-the-door cost of $200, he could upgrade my system by moving my data over to an similar year, upgraded-SPEC ASUS gaming laptop. The laptop is indeed a quality upgrade in game performance for the price I paid. What's more, Simeon's coming up with the refurbishment solution for the cost spared me having to shop for a modern rig at modern prices ($1000+) for a while longer. My SSD was not an exact fit to it so I am still transitioning some of my documents etc data over -- they had trouble finding a usb to make it possible to do this in the shop. This is a small hassle, but doable. The laptop came home ready to plug and play, but the guys warned me that it badly needed a new battery and couldn't hold a charge (shutting down when disconnected from power). Simeon offered to help source one for me, but that they could be expensive and that he would call back with a price and wouldn't pull the trigger to order until he spoke with me again. Had a minor miscommunication w other guy at front desk, where I thought the battery had been ordered before speaking to Simeon again, which surprised me, but didn't think much of. Turns out Simeon was waiting for my go-ahead, though, so I accidentally waited a little over a week with my bum battery without having to. The guys are very nice, so I would say to learn from my experience and not be afraid to follow up more readily than I did if you're curious for an update. When I took it in for the battery pick-up, everything went very smoothly. Remember to use debit and not credit, expensive $2 surcharge for my not paying attention and putting it on the wrong card. Very pleased w the work here, and found pricing very affordable, would absolutely return.

I usually don't write reviews but she did such an amazing job fixing my laptop I had to!! I cracked…read morethe screen of my laptop (MacBook Pro), from calling her to getting my computer to the store, she was extremely helpful, provided me with different options & her pricing is super affordable (especially for a broke college student like myself). I left my laptop with her on a Tuesday morning and she got it fixed by Friday early afternoon! Super fast service and her communication was awesome; she kept me in the loop throughout the week about what was going on with the repair process. Take advantage of her services, you won't regret it!

They had my business computer for 7 days. I tried calling,texting,going to the shop to get it to…read moreno avail. Apparently there was some personal issues, but it takes 10 seconds to text me. Put a sign the door, something. I don't burden my customers with personal issues, it's not appropriate. They have kids in the office, so it feels like a sticky,dusty,dirty,smelly, daycare. The kid was glued to a TV eating something that was leaving crumbs all over.Never again. Go anywhere else.