My AC was not working. I called into Chicago HVAC and they were able to send a technician out same…read moreday (Thanks Maria!). The tech resolved our problem within an hour of being here. Great service, the technician took photos of before and after, explained the issue found and how he was going to resolve the problem, and brought shoe booties to keep our house clean. Highly recommend.

I was referred to Chicago HVAC by my neighbor who had great things to say! I called to schedule an…read moreHVAC maintenance, and service was friendly and efficient. I needed some repairs in my furnace, which Orlando just came out to do. He was communicative, professional, and so helpful. He was so thorough and explained everything so well. I highly recommend this company given the fair pricing and excellent service!

Updating my review because I had another great experience with Pat! This time it was a leaking…read morefaucet on a Sunday night. I messaged and got a quick response asking me to give him a call. Within a minute, he walked me through the fix over the phone--problem solved. I'm so appreciative that he consistently puts customer service first and takes the time to help without immediately jumping to a service call. Truly above and beyond! Original review: I messaged Drain-EEZ Plumbing about my broken disposal on a Sunday morning, hoping they could provide a quote for the fix. Instead, I got a prompt reply from Pat offering to first try to help me over the phone. I gave him a call and he walked me through what he correctly expected to be a quick fix I could do on my own. He saved me the cost of a visit and taught me a new skill - can't thank him enough for the great customer service!

Talked with Pat about a leaking toilet. He came on time and tried to fix the leak but the bolts…read morewere too rusted on a toilet that was over 25 years old. He suggested replacing the old toilet. He did an excellent job putting in the new unit. He gave me some information about another problem that I was having about an outside faucet. He said it would be too expensive to replace and I do not need it since there is another faucet outside. Highly recommend this company.

We've been using Sound Plumbing for many years and simply wouldn't call anyone else. We have a 140…read moreyr old house and with it comes many problems. Once when we were away on winter vacation, had a pipe break in our Chicago freezing temps and gave Kevin, the owner, a call in a panic. He said no problem and he met up with our caretaker and fixed the issue in a flash, saving us from having to come right home. Just today, his guys Lance and Josh came to the house to troubleshoot a leak in the basement to find it was coming from a bidet toilet on the floor above it. Complicated? Yes. But not so much that these experts coudn't solve the issue and fix us right up in short order. Obviously, we can enthusiastically recommend Sound Plumbing and congratulate our wisdom in finding such a great resource, not only competent but trustworthy and reliable. That's worth a bundle!

After the initial response via text they ghosted me. How they handle new requests is not good…read moreenough.

I've used Preferred Comfort twice now and both experiences have been outstanding. Vini and his…read morecrew are professional, reliable and consisitently provide service. Both times, Vini came to evaluate my AC unit within 24 hours and ACTUALLY fixed it. It's hard to find a company that's this dependable and they've earned my trust. I highly recommend Preferred Comfort to anyone looking for honest, knowledgeable and top-notch HVAC service.

Easy to work with and solved our A/C issue (compactor and refrigerant refill). Thanks!read more

I had a great experience working with Erik and the team. They were incredibly responsive,…read moreprofessional, and easy to communicate with throughout the entire process. They quickly diagnosed the issue with my aging HVAC system, clearly explained my options without any pressure, and answered all of my questions thoroughly. When I decided to move forward with the replacement, they were able to schedule the installation right away, which was especially appreciated during a stretch of very hot weather. Their communication was excellent from start to finish, and they made the entire process straightforward and stress-free. This wasn't my first time using them, and it definitely won't be my last. I highly recommend them to anyone looking for honest, reliable, and professional HVAC service.

We had some unfavorable experiences with some of the larger HVAC companies out there, many of them…read morenow backed by private-equity companies. They always suggest replacement or unnecessary services, the quotes are shockingly high, and they want you to buy into programs to reduce fees. I'm so thankful I finally found HVAC Buddies. We called them for help when our AC went out again only 3 months after the last technician (from a private equity-owned company, you'd know the name) replaced our refrigerant. Eric was extremely prompt, professional, upfront, and trustworthy. He identified a leak, topped us up with fresh refrigerant to get us through a a few days of upcoming hot weather, and scheduled the replacement same week, even if it was a complicated one with a crane needed and rooftop installation. The crew was efficient, professional, and thorough, and the price was almost half what we had been originally quoted by the other company.

I had such a great experience with All Rooter. Another plumber recommended that I get hydrojetting…read morein the lines leading out of and into my catch basin. I called All Rooter, and they came out to take a look and quoted a fair price. They were able to schedule me for a couple days later. While doing the cleaning, they said that they noticed a break in the line to the main sewer and explained the Private Drain Program, saying that they were able to provide the service for calling the city inspector and getting a work order approved to repair it. They were polite, friendly, and very communicative throughout the entire process. They walked me through exactly what was needed and what would happen going forward. I would highly recommend working with them.

Contacted them at 8 am with an emergency backup issue and they came in that afternoon rodded out my…read moreline between the house and the sewer and resolved the issue that day...Could not me happier with the service that Luis gave us.

They repaired a water heater for me that many others were saying simply needed to be replaced…read more Really appreciated them digging in and diagnosing a very easy solution rather than easily just suggesting a complete replacement. Saved me thousands of dollars and because of their honesty I would absolutely use them again.

Contacted Chicago plumbing to fix a leak before leaving on vacation. Scheduled appt and they no…read moreshowed...and then never responded to follow up attempts. Such a waste of time. Don't bother