Bought an Audi q5 3.0 here and I love it. Can say that about carmax though. Carmax is Supposed to…read morehave a 150 point inspection. Their inspectors must be doing it with their eyes closed! First thing I found was that the rear view camera was Not working. Carmax stepped up and fixed it. Second thing was the Cabin air filter. I checked it because my wife was sneezing like crazy Every time she got in the Audi. Filter was absolutely dirty with some kind of nut shells black dirt. Third thing I found was a Dirty engine air filter. I mean as soon as I took it off, DIRT just started falling off it!! And the final thing So Far, we're the spark plugs. They say , and are proud of the fact that they do a 150 point Inspection! Well? If you're going to do an inspection you need to Open your Eyes to see. You need to Actually INSPECT and Not pencilwhip the paperwork. Finally, YOU need to have the Discrepancies FIXED! Finally, I would recommend to anyone looking for a vehicle here to get a mechanic to go with you if you can. Better yet tell the salesman you need more than 20 minutes for the test drive to have a mechanic or a person that KNOWS cars to look at the vehicle because I an NOT at all impressed with carmax's 150 point inspectors!

To be honest my experience was absolutely amazing! My angel Aleena treated me like a sister and had…read moremy back, front and my side. Car buying can be stressful especially when its rushed which was my scenario and she handled my indecisiveness very well. She was transparent and patient, her knowledge of cars and variations of down payment to monthly payment helped me make a great investment and I didn't put any money down! Thank you sweetheart! Your work here was excellence!

I recently visited AV Nissan for an oil change. On my way to the dealership I started hearing a…read morenoise. I advised the service advisor and she said they will take a look at it in the back. When the service tech brought my car out at 5:05pm. Everyone in service was basically gone. He told me he put air in my tire and showed me a large nail in it. I could hear the air seeping out of my tire and it was going flat. He also asked me, do you hear the air?. I thought to myself why is he bringing me the car alerting me to the air seeping out?. He should have asked did I have a spare he could put on. He handed me my keys and left. Thank God for Tony Del Rio. He came out and I explained to him what had happened. Tony took my car to the back, had the spare put on and advised me that he will patch the tire for me. I came back the next morning. My fixed tire was put on and my car was washed. Tony, I can't Thank you enough. Not only did you save my day , you did it with a smile on your face. I will forever be grateful. Thank you for going Above and Beyond.

Manuel is sales was fantastic. Worked extremely hard for our business. Lisa is service is equally…read moreprofessional and kind. We weren't able to make a deal but still enjoyed the day. I will be back.

Great customer service awesome experience. From the moment I walked in they were very tentative to…read moremy needs and help me pick out a great used car a 2010 Toyota Prius. I just want to say thank you for making my car purchase easy and convenient. Thank you for being local to the area and again thank you for the amazing customer service. I would recommend your dealership to anybody who is in the market for a Quality used car.

These people are crooks. Stopped by to look at some cars and got rushed into a sale. I was a little…read morevulnerable because I needed a car and fast but these people just took my money so fast without even getting any information from me other than my address. They told me because of my credit no one else would finance me and pressured into the sale. I was reluctant to sign the paperwork because they were charging me as if they car was brand new. After about a few days the car start shaking horribly and I felt ripped off the interior was all damaged and stuff missing inside the car but he assured me it ran well. Now within 3 days of my purchase I tried to cancel and return the vehicle but they would not return my money and only would trade me for another vehicle after a week of chasing them down. They would not show to their business after they sold me the car and one day I finally caught them there. They would only trade me a car as I mentioned and the second car was even worse the engine light, as well as other lights all came on the 3rd day but after I received that car. Again they would not show to their business or answer my calls. I got an estimate for the car that showed the transmission and motor were in bad condition and car needed about $3000 worth of repairs. I could not get ahold of them to return the car nor would they let me so I do not pay their excessive fees and they came and got the car. They then made up inflated charges to the tune of my whole down payment which is all the car is worth ($2000) and have the car and my money. By the way they change their business name often and move places of business as they are formerly known as Big Family Motors with horrible reviews. I offered to pay for the 2 months of car note I used it but the remainder should be returned to me. The car they sold me, that lovely piece of crap white 2013 Toyota Corolla in their ad photos. I wonder how many times they have sold it and took it back. They belong in jail.

I've brought my car in for maintenance at Toyota of Lancaster twice now and so far this has been…read morethe best Toyota service location I've been to! The check-in process has been smooth both times. Once I arrive, it doesn't take long for someone to come by, go over the service details with me, have me sign, and get the service started. Their waiting area is comfortable, which I always appreciate since I've brought my son both times. They also have a snack shop, a children's play area with a TV, and restrooms nearby, which makes the waiting experience much easier. The service itself has been quick, and the representatives do a good job of notifying you about recommended services for your car without making the process feel overwhelming. Payment is handled quickly as well, so the whole visit feels efficient from start to finish. The staff has also been warm, welcoming, accommodating, and extremely helpful both times I've been here. Will continue coming back for maintenance here!

This place deserves this negative review! My experience with Toyota of Lancaster was incredibly…read morefrustrating and misleading. I sold my Toyota Tacoma to them after being told the process would be simple and that payment would be ready in about half an hour. Initially, everything went smoothly. They inspected the truck, finalized the offer, had me sign all paperwork, transferred ownership, and took possession of my vehicle. At the very end of the process, we were suddenly told the check would not be ready until the following evening and would need to be mailed unless we objected. This was never disclosed beforehand. We specifically explained that I needed the funds from the sale immediately in order to purchase another vehicle. After pushing back and explaining that we had been told payment would be ready shortly, they eventually came downstairs with a check. However, what they ALSO failed to disclose was that the check could not even be cashed for 24 hours because it would take that long to clear their own banking system. So to summarize: They took possession and ownership of my truck immediately, but I was left without access to the money for the vehicle I had just sold -- and none of this was communicated upfront. Had they been honest and transparent from the beginning about the timeline and banking delay, I could have planned accordingly. Instead, I wasted additional time driving an hour to the nearest Comerica Bank only to discover I still couldn't access my money. The lack of communication and transparency is beyond unacceptable.

Very good experience will definitely go back me and my husband bought a 2026 Thursdayread more

They quoted me $4700 for my trade in. KBB said my car is worth $13200…read more Absolutely crooks. Avoid this dealership at all cost.

I came here Monday for my transmission service for my caddy. Jonathan was so professional and…read morenice. I checked around for different shops that had better prices but i decided to come here. The way he spoke was very trusting so i let them work on my vehicle. When they were done he explained different things about my car, i will probably continue bringing my cars here for other services.

After several "mechanics" couldn't tell me what was wrong I contacted Advanced Level Automotive and…read morethey found the electrical problem with my car and had it fixed in one day. They really know what they are doing. They are NOT out to BS you- it is straight to the point and they will find and SOLVE the issue! I will be servicing all my cars with them from here on! A used car dealership "ZRV Brea, CA" sold me a glitched out Volkswagen and these people fixed it for me when others could not! Thank you so much! You guys are amazing!

My Kia sprung a gas leak. Took her in and Mr Oscar said that they would check it, fix it and I had…read moreher back in the time he said. Awesome job guys.

Jason and Niko are amazing but I still have to go with 1 Star because Donna in financing should not…read morebe allowed to work with the public. Rude, condescending, and acts like she owns the place. And it's a shame because the place is like a ghost town, not a customer anywhere.

We'd been looking for an SEL Outlander in Black for a bit now. We finally found one in Camacho…read moreMitsubishi. I researched dealerships in the 200 mile range from me other than being rated the best, Camacho was one of the most reviewed dealers in Southern California. We first sent an inquiry through email, had a follow up call that same day. I got lucky and spoke with Joli, she forwarded me all the details about the Outlander and answered all my questions. At Camacho, it was a great experience. The atmosphere was friendly and family oriented. Kyle the manager had periodically checked in on us to offer us food and drinks. Joli was awesome to work with she was upfront with all the details and had us laughing half the time. At the end of the day, we got an amazing deal. This was my wife's birthday gift, and she loves every bit of this Outlander. We also received a gifts from Camacho! We're very grateful! Thank you Joli and Kyle. This wouldn't had happened without you guys. This is the Mitsubishi to visit!

Salvador was absolutely amazing after helping me with my purchase! They worked with my budget and…read morestill gave me a great deal!