See photo. Improperly installed sand filter lead to heater part breaking and sand all in my spa and…read morepool. He and Yaz both would say this is normal. NOT! We did bring up about the sand both to him and then to Yaz. Whoever is maintaining the pool when they do a backwash, it's important that they can address that issue. I could get into the technicalities of the install issue that we had Santa Barbara Koi identify and fix, but this would get too long. It is true and we appreciate that you could offer to come remove some of the sand when It was identified that too much sand had been put in during install. Then overtime that cracked a certain pipe and overtime it also created heater problems and is why we had to repair and eventually get a new heater. Then the new heater had issues that were super odd and that is when the other company who handles the warranty discovered the issue with the sand filter. Had it and installed correctly we would not have had the eventual pipe issue and the heater problems. If anybody really wants to dive into it, they can private message me. Jared , if you would like more insights about this you can talk to the warranty representative leader in town. I know you both spoke a few times about the issue. I also know that Yaz texted you these pictures in November 2018 but nobody seem to have addressed it until we got Santa Barbara Koi involved - when we had even problems with the new heater because of the sand. Also be very careful that he is not using photos of your property without your permission. We have found images that we have not authorized He reaction to my honest review - just my datapoint - is a bit unnerving.

Jared not only does a great job keeping our pool clean, he found a craftsman and oversaw the repair…read moreof the decaying concrete surrounding the pool. He accurately quoted the repairs, and kept in touch during the entire process. And came in on the low end of the estimate, and far exceeded my expectations. Plus, he's just a really nice guy, and my dog likes him, too. I'd recommend him without reservation.

Great company! They do a terrific job on the pool. Pool is always clean. They are really nice…read moreand I can not say enough about the company

Great service and value! Owner has great customer service and personal touch. Always responsive and…read morehelpful. Clearly the best pool service I have ever known and worked with

The professionalism and attention to detail is second to none. Water balancing is extremely…read moreimportant and I appreciate the time spent in making our pool comfortable.

We are extremely happy with the services Brandon and his team provide for us. Brandon is always…read morehelpful and very responsive when we have any questions or need any extra services for our community pool and spa. Our property is a luxury property and keeping our pool and spa clean and in great condition is of top priority to us. I would definitely recommend Brandon and his team!

Love Beachside Pool & Spa! Owner/operator Nicco, does a great job, has fair pricing, and is always…read moreprompt & dependable. Highly recommended!

Overall, I'm very happy with the knowledge and work Nicco delivered! He brings great value, quick…read moreto respond to questions, and is honest! Our pool looks amazing!

Ken is a godsend. My aging gas pool/spa heater suddenly quit and I called one of the "big name"…read morepool service companies serving Santa Barbara. They walked around the unit a couple of times, declared the unit unrepairable, and offered to replace it for $3500. Then I called Everclear and Ken and a technician were at my house within two days. They quickly isolated the problem (a failed igniter) and had the correct part on their truck. I was back in business within an hour. A couple of days later I found that the heater was firing up but wasn't getting up to the temperature I wanted. The technician came back the next day and fixed that by adjusting a control. Total cost for the two visits, the troubleshooting, the part (which even on Amazon goes for $70-130) and the repair labor was $300, which I found very reasonable and a lot better than $3500. Best yet is that in Everclear's estimation my heater still has 5 years of life left, or perhaps more. Just last week I have having a problem with my variable speed pool pump, which was running erratically and speeding up and down. I was worried that my pump might be failing -- a $2500 replacement job. Ken arrived promptly and within a few minutes found that my pool vacuum was letting too much air into the pump inlet line. He installed a new adjustable skimmer (a $75 gadget) and -- voila! -- problem solved. I am a new pool owner, having moved into a house with a pool about a year ago. Its great to now have Everclear as my one stop shop for pool issues.

Ken is the owner & the nicest, sweetest & best pool man ever! He has kept my complicated &…read moredifficult pool gorgeous & working perfectly for 20 years!! He goes the extra mile, he's a perfectionist & I am so happy I found him 20 years ago! Give him a try, you won't be sorry!

It's always a bit nerve racking when trying to find a new pool cleaning service, Custom Pool Pros…read morealleviated all of my fears and they did a fantastic job. The service rep that came out to our home was extremely honest and thorough, exactly what you want when you are welcoming someone into your home. My husband and I appreciated their professionalism and positive attitude and to top it all off he was friendly to our dogs... (always a plus in my book) We will be using Custom Pool Pros as our pool cleaning service from now on!

Ryan came out on a friend's recommendation to do a repair. He was professional, capable and very…read morereasonable. He really seemed too good to be true. Or, perhaps it was all a ploy to get me to switch over to his pool cleaning service too. Well, it worked! And I could not be happier. The icing on the cake is that he is what I call "good people". Seriously could not recommend enough.

Poolmasters is awesome! I work in HOA managemenment with multiple pools vendors. The owner at…read morePoolmasters is very responsive and great at what he does. This is my favorite pool care company in the county. Thank you! Robert - BH

I work for a privately owned hotel in Santa Barbara, Hamid with Pool Masters, came highly…read morerecommended after we had to terminate our previous pool tech. He came promptly for the meeting, and even before getting the job, he noticed something was off with our pump equipment and showed me and corrected it right there. Without a doubt, he got the job. Since then he has been absolutely irreplaceable. Prompt service, hard working and always willing to do whatever it takes to keep the pool as perfect as can be. You simply cannot go wrong with Hamid or his team at Pool Masters