I have used J & B pool for over 35 years and they are always quick to respond and trustworthy…read more They have installed several pool covers thru the years for us and their quality of work is exceptiona. I would highly recommend them.

Very nice humans. HORRIBLE customer service. Ordered and paid 50% down for a pool cover months…read moreago and cannot get any response about an install date. Definitely don't do business here

Jordan was incredibly patient and took the time to explain everything without ever making us feel…read morerushed. He carefully tested the water, answered all of our questions, and made sure we understood exactly what our pool needed. Thanks to his help, our pool is finally crystal clear and beautifully blue. Excellent customer service!

I had a great experience with Jordan. He was professional, personable, and very knowledgeable. Took…read moretime to teach me how to maintain the spa and answered all my questions. Went above and beyond the call of duty. Would highly recommend him to anyone looking for spa/pool care! Thank you Jordan!

What a great business ! Couldn't recommend this business enough. Called and left a message about…read moregetting a new pump installed for the fountain at my business in Santa Barbara. Mark answered and said he would be right over . Expected the normal we can get to you in a week or two. Wasn't the case with Mark and Santa Barbara Koi! Quote was given and the job was finished within days. Thanks again!!

Very nice owners, knowledgeable and very nice pond plants…read more They don't try to sell you things you don't need. They believe in a natural pond without additives. I just cleaned, drained and refilled my pond, hopefully with the plants I purchased from SB Koi, it will stay looking good.

Best Service my Jacuzzi can get, so nice to know that no matter how much it gets use, is always in…read morethe best clean condition. Thank You Brandon for such a Great Awesome Service.

The professionalism and attention to detail is second to none. Water balancing is extremely…read moreimportant and I appreciate the time spent in making our pool comfortable.

This is copy and pasted from my Google review…read more Beware. I would recommend going with another company. Our experience with Pac Pools has been less than ideal. I will say though, I have nothing against Clay and his team, they are nice people. They did our pool in '22/'23. The first issue was the pool tile. We had selected a fire clay tile that had a 16 week lead time. They had plenty of time to order the tile, told us they would order it all etc. Well, the tile didn't get ordered, so we had to choose a different more readily available tile. No big deal, things happen. But, as a contractor myself, if I don't order the custom veneer plywood to build cabinets before it comes time to install, I'm in trouble. But again, things happen, we get something close enough, move on. They finish our pool and a few months later our pool is getting incredibly cloudy after just 1 day of our 3 kids having swim lessons in it. Like disgustingly cloudy. We call them, they come out, shock the pool, give "reasons" why, too many kids peeing in the pool is the main one. I don't really believe that, but months go by, they're out every week shocking the pool etc. I call dolphin pools out, they take one look, about 10 minutes, and they find the ozone generator isn't where it's supposed to be in its output levels. So we hire Dolphin, pool has been crystal clear since. Then almost a year later, the tile on the pool cover bay starts peeling up, not sticking on the steel trays they are mounted to. And then the nosings start falling off. I call the tile people, Buena Tile, they say, never happened before but she replaces the 3 nosings for free. Great customer service. Then 4 more fall off. I call Clay. He comes out tells me it's specific to our jobsite and he won't cover the material. But he will be generous and do the labor for free. I have since had 2 pool contractors out and 4 tiles guys. Everyone is appalled and very clearly labeling a failed installation job on PacPools. The steel trays they are in, are not scuffed up to allow adhesion, don't have wire meshing welded to them for adhesion. They do have little strips of 1/4" material to provide surface area for adhesion, but those are glued on with a PL type of construction adhesive, and they have all failed and come up. So we have had to spend $5k ordering new material to replace the material that was poorly installed in the first place. The tile guys here installing them now are actually using the same exact trays, but will weld the mesh to the tray and do it so it won't fail. All of these things on their own are issues that can come up with any job. Crap happens. It's the lack of accountability, constant excuses, blaming of "jobsite conditions" "too many kids in the pool" etc etc, that really gets under my skin. I prefer to do business with people that take accountability when and where it needs to be done. My wife and I are both patient and reasonable people. But this all is just too much. There are people out there with companies that are better managed and I suggest you look into them before signing with PAC Pools. They will not be back to our house to do work, even if it is free. I don't trust them to be able to do the work right. The pictures here are of the tile that I personally, the home owner, repaired. And those repairs have lasted longer than the install job pac pools did. There is also a picture of how our new pool, that we spent $350k+ on, looks on 9/3/26. Almost exactly a year after the first nosing dropped off with me having done 4 repairs. 3 more nosings have fallen off. So. BEWARE. EDIT, turns out there is a review on here with 4 stars from Anya that is a photo of our pool!!!!!! Sketchy!!!

Pacific Pools were efficient and prompt and Clay took care of all permits. The result is beautiful…read moreand exactly as we dreamed. Their crew was responsive when we needed follow up adjustments or fixes. We would gladly work with them again.

Don't usually leave more than one review, but after having Pure Aquatic service the pool for a…read morewhile I wanted to echo what I wrote before. These guys are terrific.

My husband and I just met with Josh regarding some issues we are having with our fountain. We were…read moreconvinced we would have to add a filtration system. Josh showed up on time and was so helpful. He told us all the options we had and most we could do ourselves. I would highly recommend Josh due to his knowledge, professionalism and kindness.

This is a great company. Mike Cavalleto at SB Ponds spent an inordinate amount of time on the…read moretelephone with me and was able help me diagnose and fix a complex problem without making a service call. I would recommend Santa Barbara Ponds to anyone who needs pond service or maintenance. Thank you Mike.

I love this company and they have been servicing my pond for several years. Mike will go above and…read morebeyond to help me with a problem (like intrusive wildlife), and his guys keep my pond beautiful and clean. I cannot recommend them enough!!

I chose Macaluso pools after interviewing 6 different pool builders. I just thought Mr. Macaluso…read morewas honest, credible, top shelf and reliable...beside being the best price. During the pool build process, their team helped every aspect of the yard design besides the pool itself. Their schedule was as advertised eventhough we had several delays with materials during Covid 2020. The Macaluso build team were really professional with great attention to detail. The best part was there were no hidden fee cost uppers, none. I paid the cost from the original bid. The pool is really beautiful and works without a problem. The pool cover saves heat and keeps it clean. I'm loving the job they did and highly recommended them. They check in periodically to make sure everything is good.

We hired Macaluso pools to build our family dream pool in our home in Santa Ynez. After talking to…read morea number of contractors we selected Macaluso pools due to the reputation in the valley! We had a wonderful experience from design to quality build, they delivered the pool on time and on budget. The macaluso team did a great job staying on the job all the way to the end of project! My family and I couldn't be happier with the end result...! Great job guys, keep up the good work!