Best quality of life upgrade! We knew exactly what we wanted and couldn't find it anywhere but…read morehere. An intimate, round, fiberglass hot tub with a wood surround. Another store, very well rated in Marin tried to tell us how nobody wanted that. As if that's the point. Derek was super easy to work with - helped us get the electricity sorted, and Aaron was super super helpful helping us get all set up and answering any questions we had as we got used to the new hot tub. Every single night we're grateful. If you need a hot tub, this is where to come. We had the steps built separately.

We were at wit's end. Airbnb guests were arriving in two days and we started up new hot tub to get…read moreit up to temperature. But jets didn't come on and no hot water! We called Derek, who was about to get on a plane but took the call, and he gave us Nate's number to get immediate help. Nate worked with us remotely to assess the problem, then stayed after closing time so we could drive in, get parts, and get a tutorial about what to do. We drove back, still had problems, and he stayed on the phone again till further corrections were made. Success! Jets! Hot water! Happy Airbnb guests! It's one thing to buy a good machine, it's another to get the support you need when you need it. We couldn't recommend Nate and Derek more highly for their competence and kindnesses to us.

Let's give the professionals a round of applause for opening up their showroom for a wellness…read moreevent. I tried a swim spa for exercise in 85 degree water. Level 3 provided a strong current and my glass of water didn't budge from its cup holder. I warmed up in the spa next and could've spent hours there. Safety covers are plentiful and double as cabanas. Leo answered all my questions and is familiar with a kidney bean shaped pool. I highly recommend this company and the grandkids are doing a great job.

LAZY! The house I bought had a pool which was the first one I have ever owned so I knew nothing…read more I used Johnson because they had serviced the pool for the previous owners. From the get, their service was mediocre and spotty. Then I learned that despite the pool being salt water--which they were aware of since they actually wrote up the sellers condition report for the pool disclosure part of the buying process, Johnson just ignored that and NEVER serviced the pool as it was meant to be maintained in order for the salt water system to work. Instead they would just show up periodically and dump chlorine into the water--NOT what you do to a salt water pool. Consequently the salt water cells were never cleaned allowing the entire system to fail and refused to correct the situation. They are LAXY USELESS CRIMINALS who will happily accept your monthly payment yet do nothing to earn the money spent. STAY FAR FAR AWAY!

Excellent work - on time and on budget. Highly recommend them. Great communication and very…read moreprofessional

Long overdue, but saw some of my pool photos here and wanted to share. First off - Juan is great…read moreguy to work with and loves his job. Second... name one other pool company with this level of review. You can't because they mostly take advantage of owners - Juan is true, honest and fair. Delivers and is easy to work with. Quality is good and he has to be given a name like "Holy Waters"! He did a three sided infinity edge pool finish and I filled it with a garden hose, and it all started spilling over together. That's near impossible - but he did it the old fashion way and nailed the edge on all three sides. I had a couple of "upgrade" auto features and he came out quickly and integrated them easily. Lots of good guidance and design build support. Recommend. I'll add couple cool pics from night that he didn't get to grab.

We had a fantastic experience with The Spasmith!! I knew they only dealt with quality, newer used…read morehottubs and they found us a great one that matched our needs and desires perfectly! The owner went above and beyond with installation; he was punctural and had a respectful and skiled crew. He took the time to explain everything and the price was definitely fair!! The hot tub was exactly as described,,...even BETTER!! yippy! Super happy customer! Thank You Spasmith!!!

Nico has been great. He first serviced our old spa. And when…read moreit finally died. We bought a new one from him. He has covered any and all issues we have had. Quick to respond back . And definitely keeps his word. He is now on a bi- weekly check up / inspection/ HP/ water Contract. Absolutely no issues. Home run!!

Very professional, knowledgeable and reliable. They are doing and excellent job maintaining the…read morepool.

I highly recommended ATL AquaticS for the servicing of your pool. Chris is professional and…read morethorough . He does excellent work from cleaning the pool to maintenance of the equipment . Very knowledgeable and friendly service

Quick response. Very fair with pricing and communication was excellent. We will definitely call…read moreagain if we need there services.

I was very impressed with the service I got from Nava Spa Repair. When I had a problem with my Hot…read moreTub, I called several companies late at night expecting that I would get a call back the next day. Nova was the only one that called me back at 9 AM the next day, had a guy out by 11:30. They diagnosed the problem which was a pump that needed to be ordered. Two weeks later they called to say the pump was in and they came to install it. All of this was done for a very reasonable price and they were very clear throughout the process. I could not recommend them more highly.!

This is the follow up to my pool surface being ruined by high acid from Johnson Pool Maintenance…read more The acid was so high it ate the rubber off the wheels of the pool sweep. Just to clarify, the grandkids of the original Johnson Pool folks are taking no responsibility for the damage. The grandkids took over the company in 2025 and appear to have made changes to the business model which resulted in the damage. Nobody from Johnson ever contacted me about the pool sweep or the plaster being ruined because they were charging me $200 per month and never opening the cover.

I visited Jonson Pool & Spa this last week. I had recently drained my spa and needed advice on the…read moreprocess. Vince went above and beyond to guide me through the process. He was so nice, knowledgeable, and willing to help- it was a 10 star experience. Thanks, Vince! Appreciate you.

Quoted excessive hourly rate for minimal work! Unfortunately without discussion, sent Garcia photos…read moreof minimal debris in pool, yet quoted a ridiculous rate. Wished him well

Mario is great. Very efficient, flexible. Friendly . Glad I got connected with him through a friend.read more

Disappointing Experience -- Great Concept, But Not Worth $300+…read more We stayed at Surrey Resort in Guerneville for one night on Saturday, August 8th. I really like the resort's concept and was looking forward to the glamping experience. Unfortunately, for what we paid--over $300 for one night--the experience fell well short of our expectations. I want to start by giving credit where it's due. The woman at the front desk was very nice and accommodating. We were attending an event from 1-8 PM, and she graciously allowed us to check into our tent early, which we greatly appreciated. Unfortunately, things went downhill from there. When we returned to our tent after the event, we found several spiders inside and had to spend some time getting rid of them. My wife is definitely not a fan of spiders, so that wasn't exactly the relaxing end to our evening we were hoping for. The tents also provided very little privacy from the neighboring guests. We could clearly hear the couple next to us talking until around midnight. Then one of them started snoring so loudly that, at first, we honestly thought there was some kind of wild animal outside our tent. If you need to use the bathroom during the night, bring a flashlight. The walk to the bathroom is very dark, and you'll definitely want one. We finally got some sleep, only to be awakened around 6 AM by a barking dog and several roosters doing what roosters do. We were pretty exhausted at that point. We got dressed and decided to grab a cup of coffee from the main building, only to find that the employee responsible for opening the place and starting the coffee had apparently lost her key and was sitting outside waiting for someone to help her get in. We ended up having to drive to a nearby shop to get coffee and breakfast. When we returned to pack up, we discovered there was only one shower for men and one for women. The women's shower was occupied, so unfortunately only I was able to shower before we left. As we were leaving, we also walked past the dog that had been making all the noise, despite the property's no-dogs policy. I understand that this is a rustic/glamping-style resort, and we weren't expecting a traditional hotel experience. However, when you're paying over $300 for a single night, you expect the overall experience and amenities to justify that price. For us, there were simply too many issues during our one-night stay: spiders in the tent, very little sound privacy, excessive nighttime noise, barking and roosters at 6 AM, limited bathroom and shower facilities, and difficulty accessing the coffee in the morning. We left feeling exhausted rather than refreshed. The friendly front-desk service and the concept itself were positives, but unfortunately they weren't enough to overcome the rest of the experience. At over $300 for one night, we simply don't feel the experience provided good value, and we will not be returning.

Such an incredibly special stay. The property is absolutely beautiful and peaceful with flowers and…read moregreenery EVERYWHERE. It felt so cozy and relaxing from the second we arrived. You wouldn't know you're still technically in town because it feels like you're tucked away!! Every tent was super spacey (we stayed in the Fab+) and there's a heated blanket which made the nights sooo comfortable. The bed was also super comfy! Each tent also has its own little private outside setup with chairs & table on the porch plus lounge chairs and a personal fireplace right outside. Like literally every single tent had its own private fireplace right outside. The staff was incredibly kind and accommodating and even offered extra towels and blankets whenever needed which we really appreciated. The pool and hot tub area were also extremely clean and well kept the entire time. One thing I was pleasantly surprised by was the bathroom situation. Since they're shared bathrooms I expected something more public or hostel style but each one is actually completely private with its own shower and bathroom which made the experience feel way more comfortable. And the location honestly could not be better. You're literally just a 3-4 blocks from downtown Guerneville so you can walk to all the restaurants, bars, thrift shops and little art galleries so easily. We will be back at Surrey Resort every time we're in Guerneville!!