Hope this clears up any confusion. This location is where they refer you to the "new building with…read morethe green roof". Professional, friendly staff. Appointments are on time and accommodating to specific needs. Been using this location for several years, many times.

I'm so glad that I have went with another group and can use their radiology. Not once, but three…read moretimes now I have been overcharged, getting a check back from them. The one about three years ago I got was sizable. I got a check in the mail today that the service was performed 4/29/24 and I just got it in the mail today which is the 28th of May 2025. Totally unacceptable. This comes from our HSA and apparently Advanced is so money hungry that they have to have it right then! Why not reverse the amount to the member's card or put a hold on it until it's paid....no, they don't do that. My daughter in law has had the same experience as I did coming off the card and her insurance paid for it totally. She too was hacked over this. Oh well, it works just fine now because the new group actually sends a bill and I pay it as soon as I get it. As for my care, experiences have always been somewhere between great and meh....a lot more of meh though. I've had a number mammographies that I thought they were going to kill me....and just when you thought they got what they were looking for, they call you back for a rescreen. Haven't had that so far with my new place. Time will tell...I just know that they have been much more caring than the majority of techs I've had at Advanced.

Showed up for X-rays for my daughter. Fast service. Love that they take walk-ins and have plenty of…read morestaff. Love that they are kind and gentle with children since it can be scary for them. Parking right out front. And fast results. I will go there again for any imaging I need for myself and my family.

I had a CT Scan w/contrast this morning 091725 1115 appt. Great team. Everyone of these people…read moreare very knowledgeable in their profession. Brandy administered the IV and was great with the needle (I hate needles). The entire procedure took about 5 minutes. All went well. Thank you.

Needed last minute xrays. Only had a screen shot of the script. The front desk sent me a link which…read moreallowed me to upload it for them. That is a pretty amazing feature. Clean. Staff is nice. Love that they have plants in the waiting room and kid friendly tv shows. Will go again.

i had a problem with my bill. Called multiple times. You have to press 1 for English then you get…read moreto speak to someone in India that can't speak English well at all , then they disconnect you. I get in my car and drive to hospital drive to advanced radiology and asked to talk to someone in billing when I'm informed they have no billing office there. Only by phone. This is elder abuse! You can't understand the person on the phone after you have to wait behind 10 people before they even answer.

Absolutely loved the whole experience! Everyone and everything was great! The doctor, the staff,…read morethe surgery and the stay after. I can't recommend them enough if you have bunions. I have pictures of my foot shortly after surgery but won't post them here for the squeamish, lol.

From the owner: Do you have a painful bunion? Call/Text 410-761-0118 to see if you qualify to participate in a…read moreclinical research study of an investigational pain medication following bunion removal. Participants may be compensated up to $1,125.

I had a great visit today. I was greeted as soon as I walked in. Sign-in and check-in was a breeze…read more My wait time was minimal. The facility was clean and they have a tv in the waiting room. Judy was an excellent sonographer. She was professional, friendly and courteous. She explained the whole soft tissue sonogram to me, asked me if I had questions and made me feel comfortable. I want to have her for all of my visits. Great visit.

Just endured a scheduling nightmare that ended up wastinb 3.5 hours of my time -- and still no MRI…read more the people at the facility are fine, especially the sympathetic manager who helped me figure out other options. But the call center staff that schedule appts are poorly informed, and clearly do not communicate well with the clinics. So what went wrong? First, the scheduler scheduled my 2 MRI appts back to back -- turned out that can't be done in this case. Next, by text, they cancelled the 2nd appt -- with under 24 hours notice. When I dalled the phone number (I tried repeatedly), it just rang and rang -- no answer, no recording. So I called the phone number in a differnt text and was told, "I see your 2 appointments; they aren't cancelled. Just igore that 2nd text!" When I arrived they said, "No the 2nd appt was cancelled -- these procedures can't be done on same day. the call center is wrong. You should have called the clinic (I did but that was the number that went unanswered!) Finally to top it off, they informed me for the first time that this particular center only has the older narrow type MRI machine. So I'd have to lie perfectly still, on my stomach, on the hard surface, with my arm fully extended above my head, for 40 minutes. The tech was honest, "Some people can't do it." I tried it but found it unbearable, especially for my shoulder. Honestly, it reminded me of pictures of the contorted positions Guantanamon prisoners were forced into as a form of torture that leaves no marks. Try it sometime on the floor; you'll see what I mean. I finally left the clinic, vowing to never return to Advanced Radiology. Never again!

This is now Luminis Health and should be avoided. Practitioners have trouble getting results…read more They utilize the practice of direct charging patients, even if they have referrals. That way they don't spend time getting preauthorization and billing insurance.

SCHEDULING: I got a same-day appointment here, which is really great. I was going to have to wait a…read morewhole 'nother week to get an ultrasound somewhere else. Evidently, they take walk ins for x-rays, but you need an appointment for other imaging like ultrasounds and mammograms. APPEARANCES: Both the office and the staff look professional and well kept. I thought it was a little strange that the only magazines they have are Sports Illustrated, ESPN Magazine, and other sports publications. The TV was playing a poker tournament, so maybe they cater to a specific crowd? Anyhow, I definitely noticed all the sports stuff. POLICIES: They don't allow you to take any pictures or videos inside the office, which I think means they don't want you to take pictures of your own x-rays or ultrasounds. But maybe there is some other reason... The only thing that rubbed me the wrong way, was that the ultrasound technician wouldn't let me watch what she was doing on the screen. I asked if I could see, and she said there was not really anything to see... I interpreted that as her assuming I wouldn't know what I was looking at, so she didn't want to take the time to tilt the screen in my direction. Guess what, though? They're my guts and if I want to see them, humor me dadgummit! At the end, when I asked her if I could look at the images, she said the radiologist had to look at them first, and she couldn't review anything with a patient. It seems pretty ridiculous to me not to let a patient watch their own ultrasound on the screen and then not let them look at the images at the end either. I don't know if that was her own personal policy or one that the office holds to. TOTAL TIME: I walked in at 3:20 p.m. and walk out at 3:34 p.m. Very quick turnaround! OVERALL: I would come here again if I needed x-rays or other imaging. Next time however, I think I'll be more assertive asking to see my images. But overall it was a quick and painless experience.

I was terrified after doing a closed MRI and finding out that I laid there for half an hour in…read moretears and uncomfortable, that the machine had broken down and my images weren't saved :'( I was so relieved when I found this location had an open MRI! I was still a bit nervous but the technician was very friendly and accomdating. I was thrilled when I woke up and heard the machine stop shortly followed by the door opening :-)

I have been dealing with numbness in my right arm and foot for several months now. My primary care…read moredid some blood work to determine if I had diabetes and other ailments that relate, but they all came out negative. It was recommended for me to see a neurologist. I selected Dr. Johsin Chen based on her background in nerve studies. During my first visit, I appreciated Dr. Chen's calm and ease. She asked very specific questions to help her understand what is happening. She then did a routine check and was unable to grasp the root. She shared that she wanted me to get an MRI of the brain and cervical spine and an EMG. She carefully explained what each test meant, what it would do and how long it would take to complete. She also timelined the procedures in chronological order to help me set my appointments in the right order. She then asked me a crucial question that I didn't even think to ask .... "Are you claustrophobic?" I said yes, like level 10. She then explained that there is a difference between a closed MRI and open MRI. She showed the pictures and I got anxiety just looking at the closed one. Side Note: How could anyone sit in that for 40 minutes...Not I. Dr. Chen then changes her orders to an open MRI. Overall, her level of care, details, and attentiveness was really nice. She did not rush our session nor did she get frustrated with my many questions. If you are new to the neurology world, I would recommend Dr. Chen. She uses plain language and is careful to explain everything. You will not be disappointed.

Do NOT ever get Botox for Dr. Chen! I got Botox from her for migraines last week. Over the next…read morecouple of days, my fore head got really lumpy. My eyebrows are very pointy and super uneven. When I raise my eyebrows up, I have stretch lines next to my eyes where my eyes are being pulled up and it's painful. When I look up, I can see my skin from when I now have extra skin hanging down. I went back to Dr. Chen today and asked her if she could fix it. She said no and that I would have to wait 3 months for the Botox to wear off. She said that she didn't know how to fix it! I spoke with a Plastic surgeon who believes that she can fix it and also believes that Dr. Chen just simply didn't know what she was doing. The plastic surgeon says it will probably cost around $500 to fix. Try to find another option for your migraines and another dr, I know I will!