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    Chesapeake Research Group

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

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    2 years ago

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    Ross S. Cohen, DPM

    Ross S. Cohen, DPM

    3.2
    (11 reviews)
    3.0 mi

    Absolutely amazing!…read more First of all, the respect given to him by other podiatrist, as well as the Baltimore Washington Medical Center community , is very impressive: "Oh, you see Dr. Cohen? He is the very best!" He has been in our lives for 10 years. He fights to save my wife's foot and has done so where others would have failed! - Of this I have NO doubt. He is adamant in in his instructions; yet a true warrior in his efforts to provide for his patients! I do not doubt some of that 1 star review is true... I doubt we were given the entire story. Seems dubious at best. Brittle Diabetic? You need to be here!

    I just left Dr. Ross Cohen's office after an extremely unpleasant and unprofessional interaction…read morewith the office manager. Upon arriving, I immediately informed the receptionist that I had inadvertently arrived without my MRI disc. I apologized for the oversight and respectfully asked whether I could return with the disc at a later time and still be seen by the doctor. The office manager interrupted her telephone conversation and responded in an unnecessarily rude and dismissive tone, stating, "You just have to make another appointment. He can't see you without the disc." She declined to allow me to see Dr. Cohen and further stated that I did not have the right to see the doctor without the required materials and that "he is very much aware of how this office works." ( She boasted about being the office manager for over 14 years) She then concluded the interaction by saying, "If there is nothing else, you can leave now." I understand that there may be office policies or medical requirements regarding the MRI disc. However, I believe patients should be treated with courtesy, professionalism, and respect, particularly when addressing an honest mistake. The manner in which this situation was handled was unnecessarily discourteous and left me feeling dismissed and disrespected. I am requesting that this matter be addressed with the appropriate office or company Foot and Ankle of MD leadership. While I understand and respect the need to follow medical protocols, I do not believe those policies justify speaking to a patient in a disrespectful or condescending manner. This is not an isolated situation so if you're wanting an office that is professional and courteous to you while you're going through your assessment and healing process, please choose another podiatrist.

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    Chesapeake Research Group - diagnosticservices - Updated August 2026

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