My experience here has always been efficient and straightforward. The technicians do their job wellread more

Went in for a sonogram for possible gallstones. Started with making an appointment. I almost made a…read more3pm appointment but the call center attendant warned me to not make that appointment as I needed to fast and made sure to get me an appointment by 10am. I was very thankful for him not just recommending the first available appointment. The paperwork online was also very easy to upload and streamlined the check in process. When I got there for my appointment, they checked me in and I waited all of 5 minutes. Once being scanned, the techs were very friendly, professional, and made it feel like nap time for a tired mom. The only negative which I don't consider a true negative, was it was my techs first day on the job so there was a supervisor teaching her and it took longer than what I think a normal appointment would be. But better to train techs right than to not teach them and have bad service?

Showed up for X-rays for my daughter. Fast service. Love that they take walk-ins and have plenty of…read morestaff. Love that they are kind and gentle with children since it can be scary for them. Parking right out front. And fast results. I will go there again for any imaging I need for myself and my family.

I'm so glad that I have went with another group and can use their radiology. Not once, but three…read moretimes now I have been overcharged, getting a check back from them. The one about three years ago I got was sizable. I got a check in the mail today that the service was performed 4/29/24 and I just got it in the mail today which is the 28th of May 2025. Totally unacceptable. This comes from our HSA and apparently Advanced is so money hungry that they have to have it right then! Why not reverse the amount to the member's card or put a hold on it until it's paid....no, they don't do that. My daughter in law has had the same experience as I did coming off the card and her insurance paid for it totally. She too was hacked over this. Oh well, it works just fine now because the new group actually sends a bill and I pay it as soon as I get it. As for my care, experiences have always been somewhere between great and meh....a lot more of meh though. I've had a number mammographies that I thought they were going to kill me....and just when you thought they got what they were looking for, they call you back for a rescreen. Haven't had that so far with my new place. Time will tell...I just know that they have been much more caring than the majority of techs I've had at Advanced.

The staff and services are excellent but the new phone system to contact them is completely…read moreuseless. All you can do is make an appt reschedule an appt or cancel appt. There is no ability to talk to a live person. I actually had to drive to the office to get my ? Answered as to whether my dr office had sent the order for my appt tomorrow. I was so frustrated that there was no way to get through to the office. I spent 30 minutes on the phone trying to figure out how to get through. I even used the provider line out of desperation and it had the same menu. Can't even leave a message. These practices that have been taken over by larger companies have lost the personal connection with their patients. They eliminate the live people that can communicate with their customers and replaced them with AI machines that are completely ineffective. This phone system is bar far the worst one I've had to navigate. Makes me question whether to stay with the practice if I have to drive there to speak to a live person. Unacceptable.

I called for an appointment for the same day and they were able to fit me in by the grace of God!…read more I went in not knowing what was to come. I have never done this before. So, I went to check in. The front desk was patient and kind with me. Once I turned in all my information and paid my copay, I was called moments later. The techs were knowledgeable and asked questions to make sure I was comfortable. I needed imaging for my doctor and had contrast (which I've never done before) but it went well. The day before I was stuck 4 times with a needle so I didn't want anyone who couldn't get it on the first try. When I tell you, the lady got me on the first try... I almost cried in relief. I hate being a pin cushion. From then on I laid back and let them do their thing. They explained everything to me and it was just as they said. I would go to them for everything no questions asked! I really appreciate having a great experience!

I had a CT Scan w/contrast this morning 091725 1115 appt. Great team. Everyone of these people…read moreare very knowledgeable in their profession. Brandy administered the IV and was great with the needle (I hate needles). The entire procedure took about 5 minutes. All went well. Thank you.

I had 2 types of ultrasounds done this morning at Adventist in this location. I can't say enough…read moregreat things. From the receptionist (wish I knew her name, she wore glasses and had the cutest nails) to the ultrasonographer, Olga, it was such a positive experience. This was a stark contrast to my previous experience at a different company. If you've had this type of ultrasound done before then you know you have to drink a lot of water and hold it so it's very uncomfortable. Everyone I interacted with at this location was extremely kind but also made it a point to work efficiently to get me through the steps so that I could empty my bladder as soon as possible. Thank you for your kindness and keep up the great work!

Instructions texted me before my test included the street address, which none of my map apps could…read morefind. They just sent me to the parking lot for a shopping center. I went to the Adventist hospital to ask if it was there and fortunately, the information desk knew where to send me. To arrive on time, I had to run to the Imaging center and arrived out of breath and very stressed. Also the technical staff were not very nice. I asked a question and the answer was "I already told you. Maybe you didn't hear me"

My husband was hospitalized from 8/24-8/28 after suffering a stroke, and the care he received was…read moreexceptional--both highly professional and genuinely comforting. We were on our way to dinner at the mall when he began experiencing symptoms, so I had to drive him to the ER. As soon as I arrived, an officer immediately brought a wheelchair and assisted us. Thank you, Mr. Officer, for your kindness and quick help during such a frightening moment. The triage nurse began her assessment right away and quickly got him into a room. He spent five days in the ICU, and every nurse who cared for him was amazing. A special thank-you to Suvechha, Deborah, and Melisa for their compassion, attentiveness, and dedication. Dr. Dixon and Dr. Aileen kept me informed throughout every stage of his recovery, which gave our family so much reassurance. Thank you to the entire ICU team serving Room 273 for providing outstanding care during a very difficult time.

Decent hospital with some nice nurses and staff. Went here several times for dysuria related to a…read moresurgical procedure. Staff in the behavioral health unit were callous and disrespectful, but thankfully I wasn't there long.

I was terrified after doing a closed MRI and finding out that I laid there for half an hour in…read moretears and uncomfortable, that the machine had broken down and my images weren't saved :'( I was so relieved when I found this location had an open MRI! I was still a bit nervous but the technician was very friendly and accomdating. I was thrilled when I woke up and heard the machine stop shortly followed by the door opening :-)

This is now Luminis Health and should be avoided. Practitioners have trouble getting results…read more They utilize the practice of direct charging patients, even if they have referrals. That way they don't spend time getting preauthorization and billing insurance.

SCHEDULING: I got a same-day appointment here, which is really great. I was going to have to wait a…read morewhole 'nother week to get an ultrasound somewhere else. Evidently, they take walk ins for x-rays, but you need an appointment for other imaging like ultrasounds and mammograms. APPEARANCES: Both the office and the staff look professional and well kept. I thought it was a little strange that the only magazines they have are Sports Illustrated, ESPN Magazine, and other sports publications. The TV was playing a poker tournament, so maybe they cater to a specific crowd? Anyhow, I definitely noticed all the sports stuff. POLICIES: They don't allow you to take any pictures or videos inside the office, which I think means they don't want you to take pictures of your own x-rays or ultrasounds. But maybe there is some other reason... The only thing that rubbed me the wrong way, was that the ultrasound technician wouldn't let me watch what she was doing on the screen. I asked if I could see, and she said there was not really anything to see... I interpreted that as her assuming I wouldn't know what I was looking at, so she didn't want to take the time to tilt the screen in my direction. Guess what, though? They're my guts and if I want to see them, humor me dadgummit! At the end, when I asked her if I could look at the images, she said the radiologist had to look at them first, and she couldn't review anything with a patient. It seems pretty ridiculous to me not to let a patient watch their own ultrasound on the screen and then not let them look at the images at the end either. I don't know if that was her own personal policy or one that the office holds to. TOTAL TIME: I walked in at 3:20 p.m. and walk out at 3:34 p.m. Very quick turnaround! OVERALL: I would come here again if I needed x-rays or other imaging. Next time however, I think I'll be more assertive asking to see my images. But overall it was a quick and painless experience.

Everything from the friendly appointment staff to the docs is always first class. It's the only…read moreplace I trust for my annual mammogram. I used the The urgent care clinic for a broken wrist last year. They were wonderful.

I had a schedule MRI at this location. Its was an early morning appointment. The office space and…read morebuilding was so quiet and relaxing. I entered into the imaging suite and was in search of the kiosks, as my chart instructions for a quick and efficient check in, was to scan the QR code that was provided. As I was I was probably looking confused, a lady quickly asked if I had an appointment, verified info I provided and told me I was checked in and someone would be out to get me. There were about 4 other people in the waiting room that seems to seat comfortably 35-40 people. I waited about 10 minutes and was taken back to prep for the imaging. Staff were friendly and efficient. All areas were clean appearing. The MRI imaging table and techniques hurt my back and was very uncomfortable. At some point I think I was forgotten about as there was a 5+ minute pause in the scan. I had a bi lateral imaging done so the first side was 12 minutes and the other side was about 20. It was too long for no cushion under my legs or back. I would come back to this location in the early morning as today. (Before daylight)