Been going here since I was a kid. Definitely a suburban staple. I LOVE the Priscilla's punch. My go to is the shrimp dinner.

This restaurant has the worst customer service I've ever seen in my life. You place an order at 5pm. You don't walk out of the place with your order until 7pm. They always get your order wrong or they will come to you after you've waited for so long to tell you they ran out of the food you requested two hours ago. There's always a line of people waiting, each customer growing angrier and angrier because they've all been waiting for their food. No food is worth this long wait. Either get more cooks in the back or shut this place down. Uncle Remus, I'm on my way. read more

Only fair. The food was kind of dry like it had been sitting out for to long. The staff was hit or miss with some being helpful and polite and others disinterested. read more

Food is good but waiting over 1 hour & approx 10 min for a catfish dinner is unacceptable. No explanation, no apologies & of course not any type of compensation (I.e. free dessert, discounted meal, etc). Never any sense of urgency or consideration to serve their customers. It's what is convenient for them - w/o us where would they be???????? read more

I'm back, On a lunch date. been trying to catch me some oxtail at Priscilla. So I'll settle for the smothered chops, turkey greens, mashed potatoes and candied yams I love me some down home cooking. The services are amazingly pleasant and [[HIGHLIGHT]]the place e is big and spacious.[[ENDHIGHLIGHT]] read more

Priscilla's Ultimate Soulfood Cafeteria - Porkchops with gravy Candied yams Turkey greens Homemade cornbread Shortribs with gravy Mac and cheese - Soul Food Near Me - Hillside, Illinois

Horrible service, rude cashier and extreme wait time for order. Expect at least 30 to 40 minutes of waiting. Not worth it at all.

The service was friendly and helpful, menu choices plentiful and the food was delicious. The greens with turkey were great (they have them with pork for those who prefer), their catfish was fresh and cooked perfectly, the dressing with gravy was flavorful, others commented on how good the baked and fried chicken and the desserts are (once again lots of great choices). The cornbread muffin was the right kinda sweet and texture and the pineapple coconut cake was light and delicious. [[HIGHLIGHT]]Overall a casual place to get some good soul food in the suburbs.[[ENDHIGHLIGHT]] read more

Priscilla's Ultimate Soulfood Cafeteria - Catfish, dressing with gravy, greens with turkey and cornbread muffin. - Soul Food Near Me - Hillside, Illinois

Trash! This place has gone downhill! Ordered a pot roast dinner and the meat (the tiny portion they gave) isn't even fully cooked. It's absolutely disgusting! Threw the entire dinner in the garbage! Idk how this dump is even still operating. read more

[[HIGHLIGHT]]The service is always good and the place is always pretty clean and running like a well oiled machine.[[ENDHIGHLIGHT]] However, after years of coming here I have to say that the quality has declined steadily. Though everything is fried to perfection especially the chicken, the catfish is so small thin and flimsy. The Mac is subpar it's not even real grated cheese. No roux. No sauce. I'm not sure what's going on with it. Beef short ribs were pretty good though. Pricilla punch wayyyy too sweet. Peach cobbler was grainy and weird. The texture was so off and it could use some mini dumplings or something in it. Also, only had a pack of Ken's ranch that is for salads which is just not ok. I'll end it here but please do better with the catfish and the sides. read more

Priscilla's Ultimate Soulfood Cafeteria - Soul Food Near Me - Hillside, Illinois

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The food was ok except the dessert was aweful. I got the peach cobbler and the banana pudding a wastei got both large order wasre of my money read more

Priscilla's Ultimate Soulfood Cafeteria - Soul Food Near Me - Hillside, Illinois

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Poor experience today! Waited over an hour for our food. So did several other customers. Asked several staff for help. Asked for a manager and that was unhelpful as well. "Manager" was rude as well. She gave a fake "apology". Things happen but we MUST do better and take accountability when we're wrong. Absolutely horrible. read more

After fifteen years of loyal support for your business, I am deeply disappointed to report an experience I had today that has fundamentally changed my view of this establishment. When I made an inquiry about a to-go cup for a drink I had only taken two sips from, the situation escalated unexpectedly. Tiffany Redmond Meane, the General Manager and the owner's daughter, came to my table. Rather than seeking to understand or de-escalate, she had already formed her own version of events and proceeded to take the side of her employee. Her demeanor was hostile. She began removing purchased food from our table, informed us we would no longer be served, and told us to leave--despite the fact that we were not finished, and my husband was in line purchasing more food. At no point did she attempt to de-escalate or reconcile the situation. When I asked if we could receive a refund given that we were being removed before finishing our meal, she accused us of trespassing and stated she would call the police, which she did. My daughter was in tears throughout. While on the phone with police, they asked if I had been violent; Ms. Redmond Meane confirmed that I had not. Had it not been for my husband's insistence and my daughter's distress, I would have remained to speak with the officers myself. It is especially disheartening that this took place at an African American owned restaurant with a beloved owner--a place I have supported from the original location through each subsequent one. To see paying customers removed and law enforcement summoned when there was no belligerence or cursing, only a request for understanding, is deeply troubling. Owner's daughter or not, effective customer service and management require skill and professionalism. The way Ms. Redmond Meane engaged us made it clear that the customer is not valued here. After fifteen years, today is where my support ends. read more

I want everyone to know how great this resturant is! We gave them a HUGE carry out order on a one day notice. The order was huge!! Let me tell you, it turned out WONDERFUL!!! Fresh, hot, seasoned very well! All of it was great!! All of it!! read more

I didn't get my muffin. The chicken breast was super dry. The pork collard greens had no pork.

Now that we're well out of the pandemic and in-house dining has resumed, I stopped in one Saturday late afternoon. The restaurant was not packed like after church on Sundays, so I got to enjoy the meal without people on top of me. I ordered fried catfish, candied yams, collard greens, macaroni and cheese, and corn muffin. The catfish was meatier this time. The sides were also several notches tastier. And the cornbread was more savory than sweet. Takeout and delivery during the pandemic must have come with some shortcuts because my recent dining experience was 10 times better, and the first wasn't bad. read more

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My wife and I ordered delivery using Door Dash which was quick and convenient. I had delicious fried catfish with yummy greens and peach cobbler. I had ordered black eyed peas but instead got 2 helpings of greens so I suspect they were out of the peas. My wife had baked chicken and candied yams that she said were great. Highly recommended! read more

I discovered Priscilla's Ultimate Soulfood Cafeteria after Gino W, a yelper out of Country Club Hills visited, reviewed and posted a picture of the collard greens which I came across on my 'local picks near you' feed via yelp platform. Once I noted its location being near an area I frequent, Priscilla's became a must visit for me at some point while in the area. I ended up ordering their veggie plate which came with four sides, and a muffin. As my sides, I chose mashed potatoes with gravy, baked macaroni & cheese, fried green tomatoes, and pinto beans w/rice! Prior to ordering I was hesitant about ordering their baked macaroni & cheese because you just never know what you will get. However, I stuck with it, thinking why not just give it a try because I can just move on to something else if I did not like it. As much as I wanted to order collard greens, seeing that they were paired with meat was a turnoff for me being that I am vegetarian; and I just did not have the patience to pick little pieces of meat out. So, I went with the pinto beans w/rice instead, figuring that it would pair well with the cornbread muffin. Seeing fried green tomatoes was a surprise because it was the last thing I figured was on their menu. I thought to myself, fried green tomatoes! Hmmm, I have not had fried green tomatoes in a very long time, so why not. I always love ordering online via yelp because it is convenient! Most of the time my orders are completed upon my arrival or near complete. No more than 20 minutes from the time I placed my order online via yelp, I picked it up and was well on my way after just a short wait which also gave me the chance to get a feel of Priscilla's. [[HIGHLIGHT]]An ideal spot for southern food, the restaurant appeared clean, and its atmosphere gave off the vibe of an old-fashioned buffet restaurant.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]There are a number of tables and seating available inside of the dining area which makes it the perfect spot to visit with a group; maybe even after attending church on Sunday afternoon.[[ENDHIGHLIGHT]] Now as for my food, the pinto beans w/rice were the first of the sides I ate and I could not hold back dancing because they tasted so well with the cornbread muffin. After my first bite of the mashed potatoes with gravy I said to myself, "nice!" because it was so delicious! It has been some time now since I have had good mashed potatoes and I must point out that I will more than likely order it again as a side from Priscilla's. It was so hard to not smirk upon finishing off the mashed potatoes because I enjoyed them so much. Out of all of the sides, I had the highest expectations of the baked macaroni & cheese which I must say lived up to that high expectation. It was my second favorite of the sides next to the mashed potatoes! And lastly, the fried green tomatoes! The fried green tomatoes were just that! I cannot say that I was dissatisfied with the way they tasted nor appeared. What I will say is that I did myself a disservice by not pairing it with the baked macaroni & cheese which would have really complemented its taste. While adding the final touches to this review of Priscilla's Ultimate Soulfood Cafeteria, the thought of returning put a smirk on my face. I do look forward to that as the time goes on. And as Gino W shared the goodness of this restaurant located in Hillside, I share my endorsement of it as well with you all. ~ Live in gratitude ~ Thomas G read more

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Usually my food is great. But, yesterday, the fish had no taste and the spaghetti was gummy. Only edible part was the corn bread biscuit. read more

Priscilla's Ultimate Soulfood Cafeteria - Fish and spaghetti - Soul Food Near Me - Hillside, Illinois

The baked chicken I ordered was old and stringy, over cooked. The dressing was very mushy and I could not discern what the taste of it was. It was Awful. Same with the candied yams, sort of a chemical, perfume taste. The collard greens weren't too bad. The high priced banana pudding was old, the cookies inside totally melted and soggy with three little sliced bananas on top. The meringue had all but disappeared. This food was anything but ultimate. Need to change the name of the restaurant. read more

I should've known from the start when the short fat lady with the brown and blonde, bad, dry wig came over to me "trying" to be nice. the food was warm NOT hot. The greens was warm and tasteless not enough seasoning at all, I believe the greens was from the can,, that's a no no... I was wondering why they add so much gravy to the chicken I soon found out it was because that chicken was so dry and again not enough seasoning.. I went to sit down with my terrible food and right before I could it drink the lemonade here come a damn bug....Priscilla, what happene? [[HIGHLIGHT]]this restaurant use to be really good, I guess its the new generation take ove and completely ruined this place..[[ENDHIGHLIGHT]] but overall the food was NASTY... never again and now I feel sick.. WTH? read more

I unfortunately ordered to Sunday dinners, only to find out that string beans are no longer included in a meal. They will be extra and you can have two starches rice and macaroni. We received some awful chicken and Cornish hen, that wasn't completely cooked and absolutely no seasoning with the blandish cold rice and macaroni & cheese. It always amazes me how restaurants will go on their prices and serve you garbage. I will never eat at that restaurant again!!! Not to mention the worst customer service ever!!!! read more

I have been here twice and the food has always been exceptional. The service was excellent and [[HIGHLIGHT]]the atmosphere family oriented.[[ENDHIGHLIGHT]] A great lunch dinner spot read more

Comfort food at its best. [[HIGHLIGHT]]Cafeteria style and like your eating at a relatives house.[[ENDHIGHLIGHT]] Made with love food but beware you will need a nap afterwards. read more

Priscilla's Ultimate Soulfood Cafeteria - Salisbury Steak, Collard Greens with Pork, candied yams and mmmmmac and cheese. - Soul Food Near Me - Hillside, Illinois

All the soul food was so delicious and I been back because it's so good had the fried chicken sweet potato and collar greens and very good dessert no wait they have it set so all the food it's like a set up like a cafeteria and your mouth is watering before you set down!! Yummy. Philomena read more

Contrary to the other reviews, I had a great time with the service at Priscilla's. The staff was super friendly, kind, and happy. I have a nut allergy and they assured me that there are no nut products in the food (I didn't ask about the dessert, though). The restaurant is set up like a cafeteria where you pick up a tray and ask for your entree and sides. I got the fried chicken, mac and cheese, and green beans. The food was great, but it was too salty for me. The portions were also well worth the price and I had chicken left over. My favorite was the green beans and I heard that the catfish is very good too. There was plenty of seating and everything was clean. read more

Priscilla's Ultimate Soulfood Cafeteria - a plate of fried chicken, green beans and corn - Soul Food Near Me - Hillside, Illinois

I am soooo disappointed and disgusted! I ordered catfish, rice with gravy, and mac & cheese. The dinner came with two pieces of fish. I only ate half of one because it was hard and filled deeply with grease. I believe the rice was minute made. I ate the Mac and cheese and left. Now, when I came inside, I was on the phone, so I didn't notice the outside of the restaurant until left. [[HIGHLIGHT]]What I saw utterly disgusted me. The first thing I saw on the side of the building was two rat traps. I then smelled a thick smell of grease. As I got to the back parking lot, the ground was full of grease as though the grease basin overflowed. Then, as an employee sat back there eating, I saw more rat boxes.[[ENDHIGHLIGHT]] I will not be back there !!! I used to go there back in the early 2000s, and they had the best food read more

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It's been many years but Priscilla's was always great food. I rode past there two weeks ago but I had eaten already but I'll be back

Ordered through Uber eats just yesterday Wednesday 6/11/2025 two chicken dinners. This chicken had to be from the Sunday before....just old and dried out. I called and left message with management. If I order again it will only be on a Sunday when hopefully the food is fresh. Horrible Priscilla's!!! Do Better!! read more

This interesting cafe-like restaurant helped satisfy the hubby's (read: my) soul food craving. It's a large restaurant space that was nearly empty when we went. All the servers were incredibly hospitable and friendly! (Maybe cuz we were the only ones there? Idk) The food: so, so good! I think we mighta ordered one of everythang just to try it. Everythang was tasty AF. So worth a try and a bit of a drive away from the city. read more

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The customer servixe was wonderful but the food... My feelings is hurt. This used to be some good food. The food today had no taste, no flavor. The mac n cheese taste like kraft, watered down with 1 cheese with no flavor. The dressing ned dressing up, no flavor. Greens taste like water with hot pepper. Sweet potatoes taste like a can that was maybe dressed up. What happened to the cooks. My neighbor warned me not to go but I had to try it again. I saw all The cars in the lot and said oh this myst be good today. Terrible! My feelings is legitimately hurt by how far they have fallen. I hate to leave this review. But anybody that know soul food know the taste of Soul food. This was like it was a second thought. One note taste and flavor. Please make Priscilla great again. read more

i am visiting Chicago from Las Vegas. This was by far the best soul food I've had in the 25 years i have been alive. Great customer service everyone was so nice and understanding that it was my first time being here. Koolaid was very good as well. I will definitely visit Priscillas next time i come to Chicago. read more

2025 and my first time tasting Priscilla's ordered (delivery) the Sunday catfish with macNcheese, collards & muffin, ALL DELICIOUS!! the fish was crispy the mac cheesy, also ordered the Kids 2 piece wing with 2 smaller sides (great adult lunch portion & value) with corn, sweet potatoes & muffin, again ALL DELICIOUS!! chicken small, crunchy and not big scary wings, corn was red pepper sweet & potatoes were on point, oh and the muffin was soft warm and buttery, Great Sunday meal, so happy I tried it. read more

We were visiting Chicago and someone recommended Priscilla's it was good. My favorite was the Black Eyed Peas with okra and greens were delicious. read more

Today my husband and i dine in Priscilla in Hillside IL on Roosevelt Rd, Many years ago when we visited the restaurant it was a great place to go. Sadly to announce, the price is horrible. We ordered two dinners and they charged us $70.00. Also, be aware there are hidden fees they don't warn you about, called Cilla Dine In, $8.99 to be in a low-class restaurant is sad. All and all, this was the worst experience we had ever encountered. Never again will we visit this place. read more

Horrible and very unorganized! I will never order from this restaurant again! I have been here for 4 hours waiting on my Thanksgiving catering order. *UPDATE* I finally got my order after I went on epic rant/meltdown in the restaurant which was four and a half hours into my wait. The owner lost it on me and I lost it on her and other customers lost it on the owner too. I went home with my food but did feel bad about having to go off in order to get my food so I called the owner, left a message and apologized. I also offered to volunteer at her restaurant in order to be apart of the solution instead of the problem. I hope she allows me to do so. I really would like to help and get her service to five stars on days like today. read more

Priscilla's Ultimate Soulfood Cafeteria - I have been here since 11:00am, it's 2:13pm and my Thanksgiving catering order that I ordered and paid for is not ready - Soul Food Near Me - Hillside, Illinois

I have never been more disgusted. This place has a major problem with parking and the call-in/online food pickup process for their customers. AND I KNEW THIS GOING IN. Why? Cuz I want to support this business. WELL not anymore. I place an order online. 20 mins away, I arrive a few mins early and wait, (remembering their past history). I have an update that my food would be ready at 2:15, it's 2:05. So i decided to wait the rest of the time in the restaurant. Why? cuz i love my people, culture and ambience that comes along with it. When I walk in, it's packed with people waiting and in line to order. I go uh-oh. lol. The person behind the counter asks who placed orders online? I go up to the counter thinking maybe there is a miracle (it's holiday season). The gentleman behind the counter asks for the last 4 digits and promptly says you are early and it wont be ready till about 2:15-2:20 , you're to early. I dismissed the condescending tone and just waited. At 2:25 another gentleman comes up and says what was your order #? I go oh no! BY THE WAY, the app on my phone says your food is ready! Now I'm looking for the condescending dude who I talked to first who is no longer coming to the counter but side eyeing me from the back! Are you kidding! NOOOOOW I'm telling the 2nd gentleman who is frantically looking for my order everywhere, nawww I wanna talk to the that other guy who told me i was early while walking away....let's not forget the app says the food is ready! He never comes. He keeps sending the 2nd guy out to me who is doing everything he can to help me. Almost an hr later, 30 mins after my app said my order is ready and I have no answers, I get Grubhub on the phone. They offer to cancel my order and give me $20 credit. I'm not looking for a credit, I want my food, I want them to explain why this happened. They get a manager on the line who tells me something very important. If you are found in this situation, know the following .. Grubhub says once the order is initiated on-line the restaurant has to accept it and at that point the restaurant sends the updates on when the food is done and ready..... That tells me the restaurant simply lost my order and never owned up to it. Had me waiting way to long to tell me nothing! I hope the manager from this restaurant sees this. I won't be stepping in their restaurant and I will pass this along to my friends who values their time more than to be subjected to this type of service. read more

I was visiting some family in Chicago and we were going to Queen of Heaven cemetery. We stopped into Priscilla's because there was a sign outside that said, "You hungry?" And we were starving! We had caught an early flight and didn't have a chance to eat. We ordered fried chicken, smothered pork chops, and fried catfish with collard greens, green beans, macaroni, cornbread, and mashed potatoes. We also got their fruit punch which is very sweet! But everything was so delicious. I almost licked the plate! Lol The people working here were so nice. I had to recommend this place! read more

As a loyal customer of Priscilla's Soul Food, it deeply pains me to have to leave this negative review. I have been coming to this establishment for years, just like how I have been going to McArthur's for as long as I can remember. However, my recent experience with their peach cobbler was extremely disappointing. I don't know who made it, but it was quite clear that the cook did not possess the necessary skills to create a delicious dessert. The dough is what makes the peach cobbler and it tasted goowy and terrible. I also need to let this be known the dressing was sweeter than the cranberry sauce. I believe whoever was in charge of making this dish on that day needs to be replaced because the quality was simply unacceptable and nothing SOUL about it. It breaks my heart to have to criticize a restaurant that I have grown to love, but I hope that this feedback will be taken into consideration and improvements will be made in the future. Thanks for your response but remember those four plates was $122. and sad that management or no supervisor check the food because as I stated the dressing was sweeter than the cranberry sauce and how was that even allowed to be served and I know Sunday's are busy and so does the cook. Sad! When you spend that kinda money to be unsatisfied.Then I was directed to contact management which the mailbox is always filled so there's no customer contact. I felt taken for my hard earned money. read more

The food is always good I only have good experiences when I go to Priscilla's and they are very nice and friendly

In all honesty I don't have any negative comments related to the food but the customer service here is atrocious. I will never go to this restaurant again. I placed an order online and when I arrived to pick up the food I was told that "it wasn't ready". I waited for approximately ten minutes, and I asked again about the order. Again I was told "it is not ready. To make a long story short after waiting more than an hour from the time I placed my order until. I heard (from a conversation with another patron) they didn't even have the pork chops that I ordered. I was told that the manager was not in and that there was no one there who could refund my purchase price. I was told that the manager was not in and MIGHT be back in an hour. Upon demanding to speak with someone about my refund I was allowed to speak with one of the owners on the phone. This person assured me that my refund would be processed that day. This was on a Saturday, I had to return to the restaurant on Wednesday because the refund had not been processed. This time I was told a manager was on the premises but was busy and did not have the time to speak to me. After a somewhat heated discussion with this employee about my $25.01 refund I was again told that the manager was busy and if I gave them my phone number they would process my refund. Reluctantly I left my phone number but I did not believe that any action would be taken. Sure enough on Friday there still hadn't been any movement on my refund. I eventually had to contact Grub hub and explain the situation to them and they actually refunded my payment. Personally, I don't care how good the food is at Priscilla's, I will never patronize an establishment that is "too busy" for it's customers. read more