Foreign Floors

(346 reviews)

I recently remodeled my two bathrooms and visited multiple tile stores before finally finding…read moreBullnose Tile They have all kinds of beautiful stone selections. On top of that, all of the staff members are very friendly and helpful. Trish, who assisted me, was very patient and helped me a lot by giving me great ideas throughout the process. They have two locations, one in San Jose and one in Morgan Hill, which is very convenient if you want to pick something up or visit their showroom. I would highly recommend this store.

They have several shower stalls on display to give you many different ideas. For me it was…read moreoverwhelming and I prefer much simpler designs, but it's worth a visit if you're in the market for some home improvements. No customer service. Seemed pricey.

Tile & Stone Central

(110 reviews)

Exceptional service!! The owner, Fransisco was very helpful, answered all our questions. He…read morereassured as that their products, if it has to be ordered, can be picked up in less than a week. He has amazing deals on tiles! I've looked at different places and they have, by far, the BEST!

Thank you Yelpers for finding this awesome store. Gus is simply remarkable. Needed a remodel of a…read more70's built townhouse but on a budget. Gus helped us find gorgeous but affordable quartz that we used in our kitchen and baths. We had their terrific team do all the installation. Gus is excellent communication and kept me updated about the materials and options for updates. Used them to remodel upstairs bathroom and couldn't be more delighted with outcome, quality of work and professionalism of his team. They arrived as scheduled and were super respectful of the property and cleaned up after themselves. HIGHLY recommend this business and shout out to Gus!

The Tile and Grout King

4.3

(145 reviews)

I hired Tile and Grout King to reapply grout in the joints of our bathroom shower and at the base…read moreof another bathroom shower. We live in a new house and wanted a company that could deliver high-quality work matching our home's upscale finishes. The staff was friendly, and we enjoyed working with them. However, we were very disappointed with the outcome. We asked for a very thin line along the joints, but the finished product resulted in thick, uneven grout lines that stood out. For the other bathroom's shower pan, it was recommended to use grout rather than caulk. The grout applied was very uneven and looked as if a black crayon had been used. After spending several hundred dollars, we hired another company to complete the work. We requested another specialist from Grout Kings to handle our project, but they were inflexible and insisted that they could do it correctly. What was initially estimated to cost a few hundred dollars ended up costing a couple of thousand. I cannot recommend Grout Kings, as their work did not meet the quality promised online.

I have these folks come out and re-grout a fairly intricate custom tile shower. They did a…read morefantastic job, matching the grout color and cleaning up the tile. The guy who came out and spent about six hours doing the work was a young man who was extremely professional and hard-working. I asked him what his plans were for his career and he said that he was working his way up at the company. He was very impressive and the company has a good future if he's involved.

Q Floor Decor

(23 reviews)

My husband and I had an absolutely wonderful experience here! We visited several other stores…read morebeforehand, but no one took the time to explain things as thoroughly as the team here did. The receptionists were incredibly friendly and accommodating, even when we arrived just 10 minutes before closing because we got off work late. Despite our profuse apologies for coming so close to closing time, they warmly welcomed us, offered us coffee, and took the time to help us. We returned the following day, and Thy helped us find the perfect flooring. She was patient, knowledgeable, and thorough throughout the entire process. Her communication was outstanding, and she made what could have been an overwhelming decision feel easy and stress-free. We also had our flooring delivered to our home, and Quan, our delivery driver, was just as wonderful. As first-time homeowners, we especially appreciated that he took the time to explain different parts of the process to us. Since he is also a contractor, he was able to share valuable insights and tips that helped us better understand what to expect during installation and beyond. We appreciated his friendliness, knowledge, and willingness to educate us! From start to finish, everyone went above and beyond to provide exceptional customer service. We truly had a fantastic experience and look forward to returning as we continue making upgrades to our home. :)

Super friendly and above and beyond customer service! We were greeted right away and the reception…read moregirl even go and show us around. She answered all questions unlike other construction warehouse places I been to. I was able to find my dream shower door brand Pasgo. I been to 5 different places and no one seems to carry this brand. I was so happy to finally find a place that does and also local too! I highly recommended this place! Also they give discount if you pay cash.

Bay Stone Depot

4.2

(249 reviews)

My experience with Bay Stone Depot was extremely frustrating and disappointing…read more I purchased two stone slabs for my home, expecting premium quality and service given the price. Within weeks after installation, pit marks and dents began developing on the surface. Over the following months, additional defects continued to appear under normal use. When I reported the issue, Bay Stone initially acknowledged it as a quality concern but directed me to work directly with their supplier rather than handling it themselves. After months of follow-up, the supplier's representative inspected the slabs and offered replacement slabs. I then returned to Bay Stone to request some form of refund instead of replacement, since the cost of uninstalling and reinstalling the slabs makes the replacement offer impractical and financially unreasonable. Bay Stone indicated that a refund might be possible but claimed the supplier required the original slabs to be returned. That was not what I had been told. After I confirmed with the supplier that returning the originals was not required, Bay Stone changed its position. The manager, Kimberley, told me it was "not scientifically possible" for pit marks to develop after installation and suggested I should have identified the issue at delivery. I provided multiple dated photos showing the progression of the defects. After that, my messages went unanswered. What stood out most was the lack of ownership and empathy. Kimberley was not apologetic and did not appear interested in finding a practical resolution. Instead, responsibility was repeatedly shifted, and ultimately, the issue was attributed to me for not raising it at delivery, even though the slabs appeared fine at that time. It felt as though once payment was made, accountability ended. When customers pay premium prices, they expect both quality materials and meaningful support if something goes wrong. In my case, that expectation was not met.

Incredible all around. Beautifully organized, super friendly staff and incredibly knowledgeable…read more Easily the best store in the space in San Jose. And Rosie is the best!!

Tileshop

(151 reviews)

Denise Apfelbaum at Tileshop was extremely professional in suggesting tile shapes, colors and…read moredesigns. The showroom offers many possibilities. Denise has very deep experience, and Tileshop provided me with excellent communications as well as prompt and courteous service. In addition to her impressive expertise, I found Denise to be a most patient and caring individual - rare based on my visits to many other tile shops. Denise even recommended that I visit certain competitors before I finally returned to complete my puchase there. The prices are reasonable, and Tileshop promptly credited my account for an unused bag of grout and for unopened boxes of tile, the latter subject to a restocking charge of 25% which I think is reasonable.

Our experience with Denise at Tileshop was absolutely amazing. She knew the ins and outs of every…read moresingle tile product they had on the show floor. She was kind, easy to talk to and very creative in helping us find what we needed.

JLS Tile

(35 reviews)

JLS did an excellent job installing slate tile on my outdoor patio spaces. I had some fussy…read moreaesthetic requirements about getting the new outdoor tile to line up with the existing indoor tile (it's a mid-century modern home). We also had to juggle the work schedule a few times due to weather and holiday schedules. Through all of that, John and his crew were responsive, patient, and accommodating. The final result was excellent and the price was very competitive. I would gladly recommend JLS Tile to anyone.

I was referred to John and JLS by another contractor who could not work on my backsplash project…read more John's quote was reasonable but I was confident they would do a great job. His team were awesome, meticulous and delivered a quality result. They arrived on time, worked diligently, completed the project as stated and cleaned up after they were done. I'd hire them for any tile project you have.

Bedrosians Tile & Stone

4.0

(414 reviews)

There was an amazing selection of high quality tile. The customer service was great. We had Adam as…read moreour associate and he was phenomenal. Incredibly patient and provided 5-star customer service. We highly recommend him! I should also add that the associates at this store demonstrate poise and grace, even when getting screamed at. Unfortunately when we were in the store today, we witnessed a customer yelling at and berating an employee, a customer, and the store manager. She stated that she was part of a group of investors who flip houses and that she has spent so much money at the store, so she was entitled to certain things and bypassing rules other customers follow. I have never seen such poor customer behavior and yet Adam (our associate) and Andrew (the manager) reacted calmly and tried to de-escalate the situation despite this entitled customer's tantrum. I, along with other customers, were complimentary of the ability of the associates to keep their cool in spite of the behavior exhibited towards them.

This is a big store and you can check out their products online as well…read more Our contractor recommended this place as he has an account there with deep discount that can be passed onto the customers. They have a variety of tile selections and most of them were imported from Italy or Spain which with better quality there's less yield loss, hence you can buy less. Some of the special priced items have longer lead times, so make sure you double check with them. We didn't enjoy the process as much as with other shops because of 3 reasons. First of all, our sales contact was quite unavailable on the weekends or even Friday afternoons, so we had a hard time scheduling with her. But if you just walk in and ask for help from the front desk, they will assign someone to help. The second issue we found was the inconsistency of product introductions. We were worried about slippery tiles in the shower, our sales contact suggested us to focus on the tiles that have a special coating. The second sales person we talked to said the special coating was only for outdoor use, using the gauge lines between tiles is good enough to prevent slipping. Thirdly, after we got the quote, we couldn't place the order into the system with our contractor's discount; only that appointed sales person could do. Luckily we could get the rest of the process done via email and she sent out a link for me to make payment. If you have a Rakuten cash back app and pay online, I think you get the cash back as well.

Natural Stone Care & Restoration

(138 reviews)

Anna did an amazing job in repairing a long and deep crack on our kitchen countertop. We have been…read moreputting this project off for some time and allowed the crack to grow far and wide. I am quite handy at fixing household repairs on my own and purchased a variety of epoxy materials too. Given the size of the crack, I decided to inquire around. Most of the folks suggested replacing the entire countertop. That was not an option for us as it was going to cost thousands of dollars. Anna responded quickly to my Yelp message and she answered all my questions patiently. On the appointment day, she showed up on time and got to work right away. It took an entire day to fix the problem and the results were amazing. Price was very reasonable and we are very happy with the results. I highly recommend Anna for stone repairs . See the photos. The surface was polished and is smooth to touch. No unevenness anywhere. Once it is fully cured, the crack line is nearly invisible.

We found Natural Stone Care & Restoration on yelp and they immediately contacted us for a quote…read more This was very refreshing after not hearing back from another company after contacting them twice. Ana and Ignacio did an amazing job refinishing and sealing our kitchen and bathroom countertops, tile floors, and refreshing the grout. They did a lot of work in the span of 3 days and everything looked brand new when they finished! They are very personable, communicative, informative, and a joy to work with! We highly recommend their services!

Andrew's Tile

(92 reviews)

Andrew is a hardworking pro who does great work. We went with a simple white subway tile for our…read morekitchen to freshen things up, and he was able to complete the job in just two and a half days. It looks fantastic -- honestly feels like a brand new home

OMG Andrew is an excellent artist and communicator & his work is truly meticulous. I plan to hire…read morehim again for another tile project in my home.

Alfonso's Carpet Service & Flooring

(113 reviews)

Did a fantastic job in my restaurant. Everything was perfect. Using him again. Best price also…read more REMY

We had a great experience with this company from start to finish! After we reached out, the owner,…read moreAlfonso, came out quickly to provide an estimate. His quote was very competitive and ended up being the best value compared to the other companies we contacted. The crew was prompt, professional, and easy to work with throughout the entire project. They replaced all of the carpet upstairs with vinyl plank flooring and also installed vinyl plank in our bathrooms. The quality of the work exceeded our expectations, and the entire project went very smoothly. We were so happy with the results that we asked them to complete additional areas of our home. They were able to quickly get more materials and seamlessly add the extra work to the project. We highly recommend Alfonso and his team to anyone looking for quality flooring, fair pricing, and excellent customer service. We couldn't be happier with how everything turned out!

Bullnose Tile - San Jose

(346 reviews)

Andrew's Tile

(92 reviews)

OMG Andrew is an excellent artist and communicator & his work is truly meticulous. I plan to hire…read morehim again for another tile project in my home.

FL Granite & Marble

(108 reviews)

Felix and his team are professional, attentive to detail, and responsive. His team delivered…read morequality work and I am so so happy with our master bathroom. They handled the entire project from demo including a small wall, custom vanity, plumbing, addition of pony wall, steam unit installation, and marble fabrication. We purchased our material in Santa Clara and Felix picked everything up for us, and kept our calacatta viola slab in his shop until it was time to fabricate. They did an excellent job with our marble, making sure to use every inch of the slab. I am so impressed w the fabrication of our integrated sinks. They implemented everything I asked for and had great suggestions for design ideas. Fernando also provided a rendering of the space and I added a pic in comparison to the actual space and they look identical! I am so happy that the project came out exactly like we designed. We are having Felix quote more projects, and would highly recommend FL Granite and Marble to any neighbors and friends.

I couldn't be happier with the work that F&L Granite did on the kitchen in my new home. I was…read morelooking for a one-stop company that could handle both my cabinets and countertops, and they delivered exactly what I was hoping for. They installed the cabinets that I sourced from another company (although they also manufacture their own cabinets in-house), and everything was installed to spec with the trim pieces cut perfectly to match. For the countertops, I sourced my own quartzite slabs, and F&L handled the rest. They picked up the slabs, created the templates based on my cabinets, fabricated everything, and completed the installation. The templating team also went above and beyond to make sure my expensive slabs were used as efficiently as possible with virtually nothing wasted. They took the time to help me plan the layout so the veining flowed naturally across the countertops and backsplash, which made a huge difference in the final result. As someone who had never gone through this process before, I really appreciated their patience and attention to detail. A special shout-out to Fernando, who was my representative throughout the project. He was professional, knowledgeable, responsive, and incredibly patient with all of my questions and design changes. He made the entire experience smooth from start to finish and always took the time to answer my calls. I highly recommend the team at F&L Granite. They truly went above and beyond to keep my project on schedule while delivering the best price, outstanding craftsmanship and customer service.

VM Flooring

(254 reviews)

After months of comparison shopping, trying samples, and changing our minds, we decided to pull the…read moretrigger on new manufactured hardwood flooring from VM Flooring. Jack and Chad were incredibly patient and helpful as we considered our options and settled on the flooring we ultimately selected. Jack even came and remeasured our floors after we decided to install a mix of straight planks and herringbone. We considered a few vendors but VM Flooring had the best selection, a fair price, and we felt very comfortable with their service. The finished floors are absolutely beautiful. The installers did amazing work, were very courteous, and went the extra mile to make everything perfect. We are really happy with the results and would definitely recommend VM Flooring to anyone considering new floors for their home.

Great experience redoing our entire first floor. Beautiful results, skilled and dependable team,…read moreand they handled all the heavy furniture. They kept the area clean and controlled the dust well. We'll be using them again.

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

9 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Margarita A.

11 years ago

Can't express my feelings in words. I'm so happy and satisfied with the job which was complete by Foreign Floors. Guys you are amazing!!! Albert and his crew were working like a bees. First, when Albert came to my house he measured everything and helped me with choosing right color for my interior. Then we ordered the material from the showroom he suggested to me. Afterwards, he delivered the floor and the baseboards to my house and let it acclimate for 3 days. From the beginning he was acting very professional, so I wasn't worried as mush as I was, before meeting him. After the floor acclimated, Albert came thru with his crew and cleaned up everything. They moved all my furniture to garage and started preparing floor for installation. When Albert sent me a quote, there was $0.50 per sq.ft (floor prep./demolition). And I asked Albert what's that and why I have to pay for it. He explained to me, but still I wasn't sure what is it. Now I know that floor preparation is one of the most important things in flooring installation process. After the floor was cleaned and evened, they started installing the floor and the baseboards. When the floor was done, Albert called his painters to do the touch up on baseboards. When all the installation process was done, he called cleaners, so I wasn't worried about all the dust in air ducks and ceilings. Still don't know how to thank Foreign Floors for their great job! I hope my review will help everybody to go with the best flooring company in San Jose and Bay Area! read more

Nitesh S.

8 years ago

We were looking to get laminate flooring installed (replacing the carpet) this summer and found this company through yelp. Right from the start, Daniil was very helpful in all aspects of the project (e.g. explaining the process in detail, helping select the material, providing the timeline etc). He also scheduled a quick & timely initial inspection of the house for taking measurements etc. and the initial estimate for the project was the better than the other companies! After we decided to go with Foreign floors, we were still on the lookout for the exact 'laminate' that we wanted to go with. Once we settled on one of the brands (that Foreign Floor didn't carry), Daniil was very understanding and even helped us select the local vendors that carried that brand. The project started right on cue (as promised) and the crew were very professional, clean & did a fantastic job throughout! Daniil was also in constant touch with us, providing timely updates / progress. And to our (pleasant) surprise, the project was completed a day earlier than planned :) After the completion, Daniil made sure that we did a walk through and were satisfied with the work before we paid him. Overall, the quality of the work was superb and we couldn't be more pleased with our new laminate flooring! Highly recommend Daniil (and his crew) for flooring installation related project! Glad that we found them through yelp and would definitely work with them in future!! read more

Jeff S.

9 years ago

We had a great experience with Albert & Daniel. We redid the floors in our new house before we moved in and the guys did everything in their power to work against a tight deadline, juggling movers and the holidays. We also had an issue from the flooring manufacturer which meant we needed to select new flooring at the last minute. We lost a week of time due to that issue on a timeline that maybe had 2 days of buffer in it, but the team put in the hours to make sure they were at least able to get the bedroom floors finished in time for the movers so we could have them move the bedroom furniture in on time. Aside from the great project management that Daniel did, we're very happy with the finished product. The installation looks great and we were able to find affordable cherry flooring from the wholesaler they work with to supply the wood floors. They were happy to fix even the most minor issues after installation to make sure we were 100% pleased with the job. I would definitely hire them again for future projects! read more

Ravi C.

8 years ago

I have contacted Daniel for my flooring needs over the phone based on a friend's recommendation. He promptly followed up with an appointment and discussed my flooring needs and explained to me various options with the pros and cons. He considered my inputs, rather than trying to sell me something quickly, which was really appreciated as I have seen some folks tried to sell me everything with out considering what I need. Once we decided on the project to go with the flooring installation, he took care of everything from that point on wards. The appointments were timely, the installation was great, and allowed me to had a look at for my inputs during the installation. He along with his team members were true pros with commitment to quality and timelines. He was very prompt and eager to fix a damage (done by my maid service team), which talks about his willingness to go beyond his job. I am truly impressed with his service and recommend him for the hard wood flooring installation needs. read more

Maria D.

8 years ago

Went to Foreign Floors to just to look and compare prices, as soon as i walked in I was welcomed and saw that the people were very friendly and will take their time to make sure everything is perfect for you! They do phenomenal work and super pleased with the experience! Call and ask for Danill he is very knowledgeable and will imminently help you out and answer any question you may have. Over all anyone there would be pleased to help out, but the best thing they let me know is that they also give you an option for them to help install the flooring. An amazing company!!!!!! read more

Olga K.

9 years ago

I ask Daniil to fix floor,to install new Goldwyn Cherry Laminate floor and new baseboard in one of treatment room in Lily Salon and Day Spa. The team come on time. They did all job during 4 hours, I really satisfy with quality of job and recomend all my friend and clients. Olga K, Owner of Lily Salon and Day Spa, Cupertino read more

Suma N.

9 years ago

Daniel and his team were fast and professional when they came to fix a chip on one of the steps they had installed few days back. Apart from what he was called to fix Daniel also checked the other stairs to ensure everything was ok. read more

K M.

9 years ago

Regardless of the few hiccup we faced during the installation of our hardwood floors; Daniel & his team did a superb job finishing the project. We are very pleased with the result & impressed with Daniel's professionalism. read more

Iqbal R.

9 years ago

Albert,Daniel and team did an excellent job to install our laminated hard wood floor.They are very hard work,detail oriented and responsive team.well priced too.Highily recommend them for any flooring job. read more

Foreign Floors - contractors - Updated August 2026

People who viewed Foreign Floors also viewed

Sweet Hardwood Floors

(308 reviews)

Suren and the Sweet Hardwood Floors crew were incredible to work with. We had them replace the…read moreflooring in the entire home, as well as update the railing and stairs. Suren came out for an estimate and gave a complete quote within a day. His pricing is very fair and he is crew started the job almost immediately. There were some issues found with the existing flooring which needed our input, but Sure was communicative the whole way. He also came out one last time and identified a few minor things that his crew came out to fix, even without our input! We would happily work with Sweet Hardwood Floors in the future and would whole heartily recommend Suren and his crew to anyone.

We had a great experience with Sweet Hardwood Floors from start to finish. The team was…read moreprofessional, punctual, and very easy to work with throughout the entire process. The quality of the work really shows--they paid attention to every detail and made sure everything was done right. A special thank you to Suren, who did an excellent job managing the project. He was very knowledgeable, responsive, and detail-oriented, making sure everything came out exactly as expected. You can tell he takes pride in his work. Overall, we're extremely happy with the results and would highly recommend Sweet Hardwood Floors to anyone looking for high-quality craftsmanship and reliable service.

Art Floor Covering

(101 reviews)

2 years later and our upstairs floors are still in great shape…read more Arthur and team just did the downstairs as well, and it was awesome again. I would work with him again.

I reached out to Art Floor Covering after getting a couple of estimates. Their estimate is very…read morecompetitive and Arthur also responded very quickly. I wanted to see what color/kind of materials they offered and Arthur sent me pictures and information right away. Even though I ended up getting my own materials (LVP), he makes sure that I ordered enough materials for my project. They finished installed main floor and second floor in 5 days. I highly recommend their work! Thank you Arthur! :)

Precision Flooring

4.4

(194 reviews)

I couldn't be happier with the result of our floor…read more The pricing was very fair and the guys who came out and refinished my floors were professional, on time, and very polite. I would recommend precision flooring.

Second project we use this company and once again very satisfied with the quality of the service,…read morecustomer service and with the entire team. Fair pricing, and the entire project was completed timely and professionally. Highly recommended.

San Jose Hardwood Floors

4.4

(107 reviews)

Thank you Butch & team for doing a wonderful job in removal, sanding, staining to match our old…read morekitchen hardwood and your attention to detail. Butch was great in working with us in a scheduling problems due to a family emergency. When the project started, the installers and finish teams were on time and ready to to get it done. We could not be happier! Thank you. You are our go to floor team from now on! Dennis & Debbie Bacon

I had carpeting replaced with hardwood in a family room. This included matching the 60+ yr old…read morehardwood in the rest of the house. They did a fantastic job of installing and matching. Everyone who came out was friendly, respectful and good at cleaning up. They assisted me with moving back furniture and placing felt pads where needed. Very happy!

VM Flooring

(254 reviews)

Elegant Floors

4.5

(110 reviews)

We were very fortunate to work with Scott and Elegant Flooring during our recent full house remodel…read moreof our Aptos home. Scott is great to work with, he is very knowledgable, detailed oriented, honest and , responsive. Our house had difficult sub flooring condition with uneven floors, transitions between multiple type of sub flooring and unique wood stairs. Scott was able to figure out all the details, give us a fair bid and guide us through the entire process. The crew that did the work was led by Ruben who is an outstanding professional that takes great care to do an amazing job and the results speaks for themself. We highly recommend Elegant flooring for the quality of the business, for Scott's great support, for their fair pricing and mostly for the beautiful floors that you will enjoy for many years.

I recently hired Elegant Floors to refinish my old-fashioned hardwood floors, and I must say that…read morethe finished result is absolutely stunning. The floors look beautiful and elegant, and have completely transformed the look and feel of my home! Scott was incredibly knowledgeable about the process and he was able to tell the types of wood and flooring installed in our home 20 years ago! His crew did an amazing job with the refinishing process, making sure that every detail was attended to. They took great care to sand down any imperfections in the wood, and used high-quality finishes to bring out the natural beauty of the wood grain. They use advanced equipment to reduce the sanding dust to a minimum which I didn't appreciate enough until the work started! The final result is a smooth and glossy finish that has incredible depth and richness to it. I can't be more pleased with Scott and his crew enough for the incredible work they did. If you're looking for a company that can breathe new life into your hardwood floors, I highly recommend Elegant Floors. They truly exceeded my expectations, and I'm sure they'll do the same for you. To add on: A few days later, a piece of our floor under the fridge was soaked due to PG&E power outages. Without hesitation, I called Scott again. He was able to come onsite the same day, measured the moisture level, and sent the crew the next day to fix it! The result was of course great. They matched perfectly with the rest of the flooring. :)

1StopFloors

(163 reviews)

Amazing results and truly professional service. We were just finishing a remodeling project when…read morethe floor installation team accidentally damaged several plank edges and surfaces. We contacted 1StopFloors, and Ark, who is absolutely fantastic, came out to help. He carefully assessed the situation and made a smart plan on what to repair versus what to replace, especially since we only had a limited number of spare planks. In less than two days, everything was fixed beautifully. The replaced planks blend in perfectly, and you genuinely can't tell which ones are new. The craftsmanship, efficiency, and attention to detail were outstanding. Highly, highly recommend 1StopFloors and Ark!

This is my second time to get Services from 1st floor. Their service is professional and gave us…read moregood suggestions. Also the final results look good. The price is reasonable.

Us Hardwood & Carpet

(78 reviews)

Rex made our entire experience amazing! We had an amazing experience with both the service and…read moreproduct here! We purchased the Bostik Greenforce floor adhesive, and everything went perfectly. A special thanks to Rex -- we were in a huge rush to get the adhesive, otherwise our home project would have been delayed. Rex went above and beyond to coordinate everything and made the whole process so much easier for us. We received the product within just 2 days! Really appreciate Rex and his boss for the excellent service. They truly made things smooth and stress-free for us. Highly recommend!!!

Amazing customer service, great quality of the product which should hold good with use!…read more From the first call to get an estimate to after installation check in, there was nothing but 5 star personalized experience. Alexis himself came over at short notice to work out an estimate, helped with selection at the warehouse and dropped in during installation as and when needed. Ashley was my superstar coordinator for everything from ordering to scheduling and all the adjustments we had to make to get our work done since some of the material fell short. While that caused some delay, it was handled efficiently and with care. Donald was our installer, he knows his craft and worked with passion and perfection! Our carpet had a wave pattern which isn't easy to create a seamless experience, but he did it!! Thanks team for making our house beautiful again!

Grand Flooring

(98 reviews)

I am a repeat customer at Grand Flooring. I did a small room flooring carpet to floor replacement…read more10 years ago. I was very happy with them that time too. From that experience when the entire house flooring project came up, I approached them. The initial problem was a water leak had damaged a major area of the flooring. I thought it would be a area replacement and it should be easy fix. Jason - the owner and very technical person in the flooring business - understood our problem. He not only explained the short and long term fixes, helped me throughtout the project to understand long term impact, avoid short cuts and most importantly never pushed or upsell me anything. Even after project was done, a few days later, there was a small patch under appliance which he happily offered to quickly come and fix it. Glenn from their office team helped choose materials, schedule, and other stuff. Overall I am highly impressed, glad that I went to them as a repeat customer, and will definitely recommend them to anyone who is in need of flooring repai/repalcement projects.

Tried contacting Jason multiple times to ask about completing the flooring on our other floors. No…read moreresponse of any kind. Even went to his business office to make sure they were not closed. His partner or associate confirmed the phone number we had for Jason was still accurate, was surprised that Jason did not return our messages, and assured us that he would have Jason call us back. Never did. Disappointed in the lack of professionalism. I would rate lower but don't know the reason for his unresponsiveness so keeping it at 3.

Floor Depot