We booked this company a couple of weeks out for our move and even called, emailed and texted prior to the date of moving to confirm their arrival time, which was between the hours of 12 PM to 4 PM. The day of the move, we tried to get a hold of the movers for a few hours, as we waiting at our move site. No one from this company contacted us to let us know they were running late, we had to contact them. We reached out to the owner, Josh, and were told by him that he was unable to reach his team as well. (Which this did not make sense to us. If we were the owner of this company & couldn't reach our employees...after a few hours, wouldn't you physically go to that move-site to check on your movers & access how late they were running?) We were up against a tight deadline on our schedule, too. After pushing Josh for an answer, his movers finally showed up to help us at 7:30PM at night. So, we got a some guys who were worn out, hot, tired and injured. They complained about working 16 hour days for 15 days straight without a break. It was over 100° that day and we tried to help by offering several bottles of water and we even pitched in physically, to help move our items so that we could make things go faster and more smoothly. I asked the guys if it was OK if I physically helped and they were thankful and welcomed my help. They said normally they couldn't authorize my help due to the insurance liability but on that day, because they were so far behind they actually needed my help. However, it was obvious that the owner, Josh, had overbooked his team! By the time we got to our new house, these movers were hard-pressed to go home for the night. We were very concerned when we witnessed them drop a few of our items and they had even stacked heavy boxes on top of our flat screen TV in their truck, which only confirms their physical exhaustion, when making decisions like that! They weren't interested in helping us place items in the rooms they needed to go, just quick to unload & go. They would wheel stacks of boxes & items, yelling over top of each other so quickly, that we couldn't even get out the answer before the next one was yelling at us. It was a very stressful situation! One of the movers was really unprofessional by wearing saggy pants, exposed butt & was rude to my wife, when she saw him trying to put a dining chair in the bedroom she tried to ask him if he would put the chair in the dining room, he barked at her & told her they wouldn't be able to move things more than once; that it was a long day for them & he had kids to get home to! My wife reminded him that it was a long day for us as well, that we had to wait for them in a 100 degree heat in a parking lot, standing on black top at our storage unit & that we ended up loading our own U-Haul truck after they were 3 1/2 hours late to our storage units to help them out. She also reminded him that the owner, Josh, assured us that his workers would continue working & helping us until our job was done, as well. This obviously was not the case because the movers were done before they got to our house. These movers basically pushed everything into our house and gave us the bill! They did not help us unwrap our things or place them where we needed them to go. Therefore, we didn't notice the damage on the items until the next day when it was light and we were able to unwrap things. We immediately called the owner, Josh, to try to resolve this matter. However, he would not return our call and then we got a nasty email from him. The email stated that because I physically helped the guys move our things...it negated his insurance and any of the damage on our things is on us now! Then his email said that our business with him was done. Josh refuses to take any ownership over the dealings of his business, he is unprofessional and we would never recommend this company as a reputable business! On a personal note, it was horrible to know that one of his guys had injured himself by falling on the job right before ours and he was actually afraid to report the incident to the owner, Josh. He told my wife & I that he thought his hand was broken, yet he kept working. All of those movers were pushed beyond exhaustion and the owner of this company should be reported to OSHA and federal wage and hour! Obviously, the owner, Josh, is really greedy and he cares about money more than he does people. I would never hire this company again! Shame on you, Josh! read more