I had an atypical experience at Autolenders, but one that still needs to be shared. My wife and I…read morewere in the market for a used car, after searching for a week at various new and used car dealers we found ourselves on Route 37 in Toms River doing the classic dealer shuffle. We walked around the lot at Autolenders and didn't really see anything that we really liked that was in our price range (we were looking for a luxury car with 60-80 miles), Autolenders had some nice vehicles but the mileages were low and the price a just bit out of our reach. As we were about to leave, our salesmen, Bill S. said, "hang on, I just received a car in a trade-in and I think you might like it." He brought the car out, a gorgeous jet black 2006 BMW 525i in near Mint condition. The car was making a weird noise and had a sensor malfunction lamp lit on the dash. My wife and I informed Bill that we really did not want to a car that has any problems, as our last vehicle broke down and left us in the lurch. Bill S. assured us that they were only brake sensors and that if I wanted the vehicle, the sensors would be taken care of. I should state now, this was an AS-IS (no warranty) vehicle and not part of Autolenders usual business model, which is low mileage vehicles off of their first lease, usually 2-5 years old. We took the car home for the evening on a trial, (we almost walked away, but we figured, why not). The car was fine, the night we had it, (the brake sensor light is on the entire trial). The next day, we brought the car back and were prepared to make an offer. We would buy the car as long as all the lights on the dash were taken care of. The General Manager Stratis M. informed me that all would be taken care of and the car would be ready tomorrow. When I picked up the car and drove it off the lot, the brake sensor lamp lit right back up! I immediately brought the car back and told Stratis that this was unacceptable. Stratis agreed and had his in-house mechanic take a look at the vehicle to determine what was wrong. I was told that it was not the brake sensors as before, but a Steering Angle Sensor in the ABS braking system that was malfunctioning. As I stated previously, I never checked the codes on the dash and took Autolenders at their word that it was only the brake sensors. With this in mind I was told that it was the first time anyone there had seen such an error with the vehicle. As the vehicle was AS-IS it would not be covered, as it was not detailed in the signed contract. Of course, this was upsetting, so I voiced my concerns to Autolenders cooperate headquarters via an email. Within the hour Stratis called me and asked me to return as soon as possible so he could address me and my wife concerns. While driving the vehicle in the day which took place in the interim, the BMW overheated while driving down the highway (pulled over waited five minutes and drove the next day with zero issues, faulty water pump). Now, I am scared of this vehicle! Returning to Autolenders the next day, Stratis informs me again that it is an AS-IS vehicle and is entitled to nothing under law. He then informs me that after speaking to the owner of the company, Mr. Brad Wimmer, Autolenders has decided to undertake the cost of the Steering Angle Sensor Repair, just out of loyalty to a customer! Unfortunately, but understandably, they would not be able to cover the cost of the faulty water pump. Even here though Stratis said he would work with me to get the repair down in-house for as cheap as possible. Let me stop here and address the obvious, yes, Autolenders might have known about the steering angle sensor the whole time, but I highly doubt it. I was a medic for six years in the ARMY and served two tours in Iraq, during that tenure I got to know people pretty well, and it's not hard to spot a liar. And even if, the point is mute because they repaired it with OEM parts and even lent me a "lot car" for a week so I didn't have to splurge for a rental again ($300 savings). The water pump issue only occurred once in three day of driving so I am positive that they were ignorant of that as well. After a few days, the new sensor and water pump we put in and the total cost of the repair was a little over $1200, roughly the same price I was quoted at the dealer, though I am sure it would have been about $1500-1800, when it was all said and done over at BMW. I have to say that when buying a used car you always expect issues, and this BMW certainly has more than a few . At the end of the day a few lessons have been learned, the first being, never, ever buy a European luxury car for more than $5000 without a warranty! Just not worth the risk unless you're a mechanic. The second is that I would most assuredly return to Autolenders to purchase another vehicle.

Scammers. Agreed on price and after we got the i for it was a thousand dollars less. Thank god we…read morecaught it scammers avoid these people awful customer service extremely rude.

Not a very good buyer experience. Hidden fees, Lack of of customer care and support. In the…read morebeginning I thought we would be gaining a dealership that would make several purchases with, was wrong about that. Wouldn't recommend.

I purchased a small SUV from Auto Exchange of Lakewood, NJ in the summer of 2018. I was told by…read morethe salesman that people come from out of state to purchase cars from them because of "the quality of cars" that they sell. Since purchasing this car 4 1/2 months ago, I have had to replace the following: Transmission Radiator 2 Radiator hoses Actuator which controls car vents Heater core Thermostat I have put almost as much money into this car in the past 4 months as I had paid for it! I am beyond disgusted. Shame on me for putting trust in a car salesman.

A very good place if you need a mechanic or if you want to buy a car. The cars they have very low…read moremileage and priced very good. It's family owned and will work with your budget...... My family and I have been going to them for the last 10 years..... And we bought about five cars from them no problems if I need fixing that will fix it mechanics that work there are very good. Five stars for me.

I brought a car from this company 7months ago I've had a lot of issues. So I took the car to the…read moreHonda dealership had 2 things fixed which cost me almost 2k. I was told the whole exhaust system was rotted out. And, it won't pass inspection. Which is this month. Now I know why they don't have the cats inspected before you drive sway, they know they will never pass inspection. I brought the car back this morning an hour and half ride one way to get it fixed or get another one. Valencia said well I can't trade you for another car. I said why? She said and, I quote"because yours has issues". I said yes but it is the same issue you sold it to me with. Then she said the exhaust doesn't need to be replaced it just has a leak. We can fix it for you today for $189.00. I said I'm not paying for that. She said well do you think I'm going to pay for it? Upon purchasing the car I asked about the fumes and fumes and lound muffler they said it was BC it was sitting and was wet. I stopped at Mides mufflers on my way home and yes Honda was correct the whole exhaust system is rotted out, not rusted Rotted. Liears & manipulatours. Its a family owned business of con-artist & thieves. Whatever you do NEVER EVER BUY A CAR HERE EVER!!!!!!! You will be sorry. I have contacted my attorney. I'm not going to take this lying down. I'm going to report them to the BBB. And, the state of NJ Vehicles Commision Dept. When I said i wanted another car on the lot that was in better shape they said I would have to down 3,100.00 up front plus the lemon I was trying to give back. If I'm not mistaken I think extortion is against the law. Not reputable people at all. Very sorry I ever walked in their door. BEWARE!!!!!!

Chris Probanski & Chris Mercer are incompetent…read more Chris Mercer seems to have dementia, and never seems to be able to recall anything he spews out. He specifically repeatedly gaslights any situation, and essentially made a brand new FoundOnRoadDead car that was brought in for routine maintenance... a lemon. Then blameshifts not being able to communicate like a grown professional -- onto Alice, or part corporations that you "deal with".. These people have never even maintained the brake plates.. they look dryer and more rusty than the Sahara's genitalia. Are your mechanics even qualified to service vehicles? How many Chris' does it take to lemon a brand new ford? Two. Probanski & Mercer. Louis, I'd appreciate if you return my call, as this whole situation is being documented for quality & assurance purposes, after 4 weeks & this Mercer bimbo telling someone to drive a lemon with an axel he busted.. unreal. update; louis pagano utilizes his personal aol email for professional interactions, risking the data of consumers. He talks in the same circles that Mercer & Probansky do, blaming part companies for "defective parts", instead of owning the fact that his maintenance crew is defective.

Went for a diagnostic for my car, took them all of an hour and $110 to give me basic information…read morethat I can get online. Why am I paying for a diagnostic when you tell me you "think" this or that part is an issue instead of actually identifying it. Waste of your time and money, don't go here.

Bottom line, I purchased a car on 9/26, but I learned the DMV department at the dealer didn't get…read morethe paperwork until 10/17, three weeks after the purchase. They got the paperwork out 10/21 and I received from them the license, registration, etc today 11/5, a reasonable 2 week turnaround. My temporary plate expired 10/25 so I was unable to drive for days. Clearly the problem started with the initial processing of my paperwork on 9/26, not with the dealer's DMV department. I escalated this situation up to the Pinebelt owner during this time but because of the initial delay, nature had to take its course. Bottom line- if a dealer can't handle the paperwork with precision, how can I be sure they know how to change the oil? One more thing- the windshield washer reservoir was not filled. I do like the car though!

Hannah was our sales person & was very caring, knowledgeable & professional! We love the car we…read moreleased from Pine Belt Mazda! Thank you, Hannah!

Great experience! Fair price and Moe is a great guy! Came right away! Highly recommend!read more

A++++ service . They came and helped me with my junk car when i needed it out asap . Would…read morerecommend to my friends and family

Excellent service dept I had brought my CHEVY to them even thou there a GMC dealership.I had…read morewarranty issue plus oil /filter, & tire rotation performed Everything went as planned Vincent G.in service dept explained everything and assured me all will be taken care of.2hrs later I was all done extremely happy with service. The tech even cleaned inside my rims when rotating tires.Just a Great dealership with good people THX

Be aware when dealing with Jim Curley GMC. I purchased a…read morevehicle from this dealership a couple years ago and it was the worst experience ever. The dealership tried charging for additional items which weren't part of the earlier negotiated and contracted price. The vehicle was used thus they tried selling the vehicle without the two sets of keys noted in the sale. The finance manager was disrespectful, rude and acted as if he was doing me a favor by selling me a vehicle for $40,000. The vehicle was a surprise gift for my spouse after surviving a serious illness. The overall experience was horrible. Shop carefully and consider carefully.