My experience was perfect the staff are amazing and they let me sit in the redesigned outback and…read morethey gave me breakfast shout out to Seth Jim Mario and the Lester Glenn Subaru staff.

From start to finish, Lester Glenn Subaru was extremely helpful, knowledgeable, kind and efficient…read more I never felt rushed in any way, they had the car that we wanted and were very fair and helpful with both the trade in we had and the new purchase we made. It was a fairly complex transaction but they handled everything quickly and completely. The additional staff checking in to make sure we were comfortable with the car both during the purchase and afterwards have all been extremely helpful, and the finalization of the paperwork came much sooner than promised. Can't recommend our experience more highly.

I began searching online for a used car and was contacted by many dealerships. One of the first to…read morereach out was Liz from Honda of Toms River. Her friendly tone and willingness to listen made me feel at ease. Over the course of a few phone calls and texts, I explained exactly what I needed, including the type of car, my payment limit, and that I was looking to work with someone I could trust. Based on our communication, I believed Liz would be the person I would be meeting with in person. When I arrived for my appointment, I told the front desk I was there to meet Liz. I then overheard the receptionist ask, "Who's next on rotation?", an immediate red flag. A salesperson named Emily soon came to greet me. I explained that I had been dealing directly with Liz, and only then did I learn that Liz works in Internet sales and would not be assisting me personally. This was never disclosed to me at any point, despite multiple conversations beforehand. When I asked to speak with Liz and described my disappointment, she became defensive instead of taking responsibility. Her justification was that I "never asked her what her title was." To me, withholding that information after days of communication was misleading and unprofessional. Trust is a key part of any large purchase, and once it's broken, it's hard to restore. While I did receive follow-up calls and messages from management, Liz and Emily afterward, the integrity of that first interaction could not be repaired. I chose not to continue working with Honda of Toms River because transparency and accountability are non-negotiable qualities in customer service. I hope management ensures that future customers are given clear, honest communication from the start. Stephanie L. Toms River

Honda of Toms River is the exact reason dealerships have bad reputations…read more Grossly inflated repair prices and bait and switch tactics to lure you in. Promised free inspection, fluid top off and a car wash only to be hit with a three hundred bill for it and didn't even get the car wash. Also, a quote for almost 5,000 in mostly unneeded overinflated repairs. Brought it to my actual mechanic and once he filtered through the nonsense got the entire quote repaired for less than 900. This also isn't the first time I've experienced shady behavior from this dealership. Avoid at all costs. I would trust any other Honda than this one. If I was able to give it a negative review I would. This is not a misunderstanding of a review. These are flat out horrible business decisions to screw people over and line their pockets.

Purchased a Kia Sportage from Marcus who deserves five stars. He is easy to work with and he…read morefollows through with what he promises and goes above and beyond. The only reason for fewer than five stars is the automated phone system and the front desk staff who told us to Google another salesperson to get his phone number.

The most unprofessional car dealership I've ever encountered in my life. They are perfectly fine…read morejust standing around chatting with each other, playing basketball inside the showroom. They have no regard for anyone's time. They are not helpful in anyway and they lie lie lie. I would never recommend anyone to this dealership

My family has bought 6 vehicles from this dealership. Each experience better than the previous. Has…read morenothing negative to say about this place or anyone who works there. All salespeople we have dealt with went above and beyond to help us buy the vehicle we were looking for. Highly recommend place to go if you're in the market for your next vehicle. Will absolutely be going back to purchase additional vehicles when that time comes.

Omg what a ripoff this place is. I called up the service department to see how much to charge AC in…read moremy Tacoma they said $289 + Went to a local service center $125 . Ac fixed and cold .. STAY AWAY FROM THIS PLACE horrible ripping people off like that ...

First off let me say that Pinebelt Cadillac has a very impressive inventory there sales staff is…read morevery accommodating with your needs.not pushy at all and they work with you . I am most impressed with their service staff which to me is most important. It's because of them that I will continue to buy my cars from them . And when we buy we buy two at a time . I can assure you that if your looking for a Cadillac don't sign with anyone till you see them . To me they are second to none when it comes to buying a Cadillac. Your biggest problem will be deciding on what car to buy . I just updated my review for Pinebelt Cadillac . Since my recent service I received an email on presidents weekend which had incentives towards a Brand new CTS . I thought it was a ploy to just get me in there. Let me say I'm notorious to be upside down with vehicles which I'm not proud of . I saw my salesperson Joe B. and along with manager Mark S. they looked at my numbers and got me a great rate and put me in a brand new CTS. They truly treated me like family . Thanks again Pinebelt PS. Nothing rides like a Cadillac

DO NOT Buy/ lease a CT 5 ... there is a defect with the engine light going on and not being able to…read morestart car remotely. I've leased 2 of these from Pine Belt in the last 10 years... both cars had the same issue. The first one I filed a lemon law successfully. Furthermore, when you try to call service not only can they not see you, there are mo loaner cars! Called 1/31 and cannot get car seen 3/3. So I drive to work with the engine light on not knowing if it's the actual engine or the computer that's faulty. Bye bye Pine Belt and GM

I personally also don't like dealers experience. I brought my dad and brother in law as back up and…read moremy research for what I wanted in the VW Tiguan. Lucky for me met with Jim at the door and he got me the car I wanted. He asked me all the right questions to not waste time and was very cool and helpful. I'm glad we met him. He also gave us a very good deal. Then when I had to go through processing all the staff were great! When I was done Jim came back and made sure to show me all the features again in case he missed anything. We connected my phone and set up some of the radio stations. I could of done that but l loved the extra care. Ask for Jim if you want a great sales person to lead to through the process. More importantly "I love my Car!!!" My first Financed carVW Tiguan

I had an extremely disappointing experience with Toms River Volkswagen. I leased a Volkswagen…read moreTiguan and within just 10 days, the moonroof suddenly shattered while I was driving on the Garden State Parkway. There was no impact, no warning--just a loud pop and shattered glass, which was honestly a safety concern. When I brought this to the dealership, I expected some level of urgency, concern, or accountability. Instead, I was met with dismissal and no real effort to help. I was essentially told it was not their problem, despite how quickly this issue occurred after getting the vehicle. A major component of a brand-new leased vehicle should not fail like this, especially within days. The lack of support, empathy, and willingness to investigate or advocate on my behalf was incredibly frustrating. At the very least, I expected the dealership to stand behind the vehicle they leased to me or help escalate the issue with Volkswagen. Instead, I felt completely brushed off. I would strongly caution others to think twice before leasing from here, especially if you expect any level of customer support after you drive off the lot.

the best experience I had with buying a car thanks to Chris he above and beyond with excellent…read moreservice I appreciate your work

Went in here to test drive the new Nissan Altima, and it was such a great drive. The sales rep was…read moreso patient and explained to me all the features that the car had.

The guys at RPM are some of the nicest guys I've met…read more First let me start by saying I'm a 21 year old college student with no credit. The only thing in my name are deferred student loans. I walked in with 3000$ as a down payment and was able to finance an 07 Honda Civic coupe lx. About less than 12 hours after I bought it, the check engine light came on and it over heated. RPM immediately had it towed to there shop and had it looked at. Originally it came back as a coolant leak and they had the system flushed and it was as good as new, with no cost to me. Less than a week later, it over heated again and they had it taken to a Honda dealer where it was discovered the car had internal engine damage. They paid all the expenses and were willing to give me a rental car, where other used car dealers might not accommodate. In the end, they replaced the civic with an 08 Nissan Altima coupe for the same price! Jack at RPM took excellent care of me in this situation and they did everything right by me. And without the finance director, Gary, I wouldn't have been able to finance the car. I appreciate everything that they did for me and they where excellent in a difficult and unfortunate situation. I recommend this place to anyone looking for a used car!!!

From the owner: Rpm Auto Sales in Bayville, NJ has the nicest used car and used trucks inventory in the Northeast…read more Our vehicles are hand picked by our owner and serviced before it goes on the lot. Buying an Rpm Used Vehicle is like buying a new one! Credit available for everyone. Trades accepted.

I have been using their service department, and I must say, every time I have visited, they have…read moredone an excellent job. I plan to be a new car customer at Celebrity in 2026.

I bought my Ford at Down's Ford in 2019 and have taken my car back to them for regular maintenance,…read moreproblems and weird noises; I never once had an issue. Upon a recent trip to the dealership I became aware that the dealership changed hands and is now Celebrity Ford, new ownership. I needed new brakes and the service/service team were all fine. However, Celebrity Ford is now charging it's customers a 3% fee to use their credit card. Upon further inspection, I was charged $20.00 for "CUSTOMER PAY SHOP CHARGE FOR REPAIR ORDER" What the hell is that? As if the 3% egregious extortion fee just to use your credit card isn't enough, I have to pay an extra $20.00 for what? People - Stop paying and patroning businesses that are charging YOU to use your credit card. IT IS THE COST OF DOING BUSINESS. PERIOD. The convenience of credit is the responsibility of the business owner, NOT YOU! It's unconscionable and immoral. Like we are not paying enough. Auto repairs NEVER come at a good time and the repairs could cost thousands of dollars, of course the majority of people are going to need their credit card to get their car fixed to take the kids to school and go to work; how dare you? If credit card companies are charging too much, go after them - NOT US. GOOD JOB TWISTING THE KNIFE ON YOUR CUSTOMERS. Sincerely, former customer of Celebrity Ford.