they were able to deliver the same day I placed an online order! very helpful!! highly recommend…read morethem!

Great Service! Very easy to Order flowers online and deliver to a local colleague. Beautiful flower…read morearrangement and value for the price. Delivery was communicated as requested. I also reached out about a receipt -spoiler alert it was in my junk mail- but the owner was very helpful.

We chose Hearts & Flowers for our wedding and could not be more pleased with what Connie put…read moretogether! I came to her with a messy pinterest board and less than two months to go and she was able to carry out my vision perfectly. Day of, Connie effortlessly handled a surprise thunderstorm and got our ceremony decor moved indoors with seconds to spare. My only regret is not investing more in bouquet preservation!!!

Birthday flowers sent to my 86-year-old mother were in terrible shape. She did not want me to know…read morehow bad they were. She went into the shop with the flowers to show them and was treated poorly. I ordered the premier to make sure they were full and beautiful only to find out they were very old flowers, brown and wilted and not full at all. I will never order flowers there again, not because of the flowers but how they treated an elderly woman. Shameful!

they took great care of me. told them what I wanted and they delivered. check em out if you're in…read morethe area

Prompt and beautiful arrangement with get help too. Had my flowers ready in an hours. Just what I…read morewanted too.

I needed a floral arrangement for a funeral and my go to florist had retired. I found The Flower…read moreCottage on the funeral homes site and thought I would give them a try. I call on Saturday morning needing this arrangement for the next day. I wasn't expecting much being so last minute. I called the store to ask if I came in right away if they could make something for. I was told yes so I went right away. I was shown a book with several choices but I had done some research and had found a table arrangement I really liked. It had a statue in the center also to have as a keepsake. They had a picture of this one too. I was able to get this and it would make it on time. When I arrived at the visitation I was shocked to see my arrangement. It was absolutely beautiful and exactly as the picture I was shown. Usually the arrangements don't resemble the picture. Often flowers are substituted or colors are not as shown. The flowers were fresh and very nicely done. I could not have been more pleased! When I was in the shop I was also shown other figurine options I could have purchased for this. The ladies were not only accommodating, they took the time to help me be sure I was happy with my selection This is now my go to florist. There are shops closer to my home but I feel that if you get great service and quality it's worth my time.

Update: I am appalled by the owner's dishonest and unprofessional response. I have documented…read moreevidence that directly contradicts her claims. The "repeated calls" she referenced are inaccurate. My call logs from Mother's Day show I called the shop exactly twice, once to confirm the order and once when it was hours late. For a $100+ delivery, this is reasonable follow-up, not harassment. Regarding today's interaction, after seeing the owner's response to my Google review, I called hoping to have the professional conversation she publicly invited. The call lasted exactly 42 seconds before she began yelling and hung up on me. There was no argumentative tone or abuse on my end, and there was not even enough time for a full sentence. I also find it highly inappropriate and offensive that the owner attempted to publicly attribute 'anxiety' to me. I have never been diagnosed with anxiety by a professional, nor do I have it. Using a baseless claim about a customer's mental health to deflect from a wrong order is a serious overstep and speaks volumes about the business's ethics. The owner, to my knowledge, is a florist; not a psychologist. As for the refund, I never requested one. My concern was receiving the product I paid for. If the refund is being used as justification to avoid accountability, I am willing to return it if that prevents further misrepresentation of the situation. A pattern is also visible in other one-star reviews for this business. When customers raise legitimate concerns, the response tends to focus on attacking their character or claiming they were "yelling" rather than addressing the actual issue with the order. I am keeping this review up to warn others that if there is a problem with an order, it is likely to be met with deflection rather than resolution.

This is Crazy, how could I be the first to rate this. Crafters all around the country with a…read morebusiness license get to shop here daily. Us crafters who pretend to be better than we think get to come 2 times a year. Buying AMAZING QUALITY pieces at whole prices and then 1/2 off. Please consider what I just said. You know that roll of ribbon you buy, take that, put the wholesale price on it and then wack off 1/2 the cost. Seriously worth the drive. AND I did. It is 1 hour out of Chicago. Tons of ribbon and mesh and well everything. I hear, but I don't know, the fall version has more. I left with so much stuff my hybrid was packed to capacity. Here is the funny part. Instead of a cart they give you a box with a plastic bag attached. Yep just drag that puppy around. I filled a few of those in different sizes. No need to judge, I am going thru a phase. The workers were sooo helpful, but I went on a weekday and I closed the place down. It was about the size of a basketball court. I did not measure because it was so exciting. This is gucci of crafting. As stated I closed the place down, so they helped me load the car. If you can join the facebook page and watch for the sale and go during the week. The last day is 60 percent off. See you in the fall Ya'll. BTW that is a ribbon I bought 2 types of that day. Such a fun place. Go get your crafter on creative people!!!

My first time going. Me and my husband drove the 2 hrs to see what we could find. WOW!!! I'm so…read moreglad I did!! Loved it! I can't wait to go back in the fall. If you are into crafting this is the place to go. Get there early, things go fast.

Patties Floral goes above and beyond! Pattie provided such high quality products and the customer…read moreservices was great ! I will totally recommend her anytime !

This woman has an eye for style and an imagination with no end!! She has always met my expectations…read moreand then exceeded them for the 15+years I have used her! Her arrangements are perfectly balanced with height, color and class! I'm always at awe with her creations! Every homecoming, prom, graduation, funeral and wedding for my family was perfectly mastered by her and I'm so thankful that I found a florist that I know I can rely on for stunning work flawless precision, flowers that are fresh and bright and budget friendly! (little overhead she works out of her home so we get the savings!!) She is the only florist I would ever trust to make arrangements for my family!! I'm so glad I found this little gem! See her awesome work and prices and you will be amazed as well!

A one-of-a-kind floral arrangement! I can't stop staring at this beautiful and personally designed…read morearrangement. Each flower is so carefully placed and nourished to give it its elevated and unique design. I contacted the owner prior to ordering without any problems, and a prompt response was provided. I can't wait to order my next arrangement for an occasion! Absolutely beautiful florals!

From the owner: Luxury floral design for Chicago & Chicagoland. Fleur + Form…read moreoffers modern, high-end floral arrangements using premium blooms and thoughtful design. From everyday gifting to events and corporate floral needs, we create custom arrangements tailored to each client and space.

Local business with reasonable pricing and amazing ability to transform a boring lawn into…read moresomething amazing at a reasonable price. Greg one of the owners is very knowledgeable and very helpful in picking out the right mix of trees and shrubs. Been using them for 3 years.

We always get our Christmas tree, centerpiece and poinsettias at Golden Gate. The staff is always…read morehelpful and very knowledgeable.