I'm so glad I found this store - and just in time, too, because my last one finally threw in the…read moretowel..... I Love my chair, the price and the service!! Well done!!!!!

Due to unexpected changes in the size of our firm, we moved in twice in a span of 2.5 years. For…read morethe first move we hired a company that seemed highly professional. They broke stuff, were slow and tried to charge me an extra $3,500 when finally done. It took them like 14 hours and the drive from A to B was only 20 minutes (one trip). For the second move (March 2026), we used Best New and Used. They were amazing. Did it all (and it was much more by this point because we had added square footage and all the contents that go with it during the 2.5 years) in 4.5 hours. Literally GONE from the new location with all desks rebuilt and everything where we wanted it in less than five hours - at a better price!!!! Claudia and her team are the best. Smart, honest, fair, friendly and hard working. A+ Moving sucks but they improved the experience for sure.

Look for Chris! He's an amazing guy! I needed stuff to be printed and I was asking if he could make…read moresure the outcome was centered. Other locations have looked at me weirdly and said they couldn't. But Chris? He took the time to explain to me about different machines that the other locations might not have. So now I know what to look and ask for whenever I need to print something at Staples. I was talking about machines but in this location? Definitely look and ask for Chris! I didn't need to have my certificates reprinted again and again since Chris knows his stuff and he did it wonderfully. Didn't even have to ask for a sample. He's great!

On June 6, 2026, I visited Staples to print some documents. While I was using the self-service…read moreprinting area, I witnessed a customer with limited English proficiency asking an employee named Julia for assistance. Instead of helping her, Julia raised her voice and repeatedly told the customer to print whatever was on her phone while pointing toward the self-service machine. At the same time, a young man nearby was also struggling to print his documents and appeared ready to leave without completing his task. The customer who had been spoken to by Julia asked the young man for help. He tried but was unable to assist her. They then asked me for help, and I assisted both customers with the printing process. After I finished printing, I approached the print services desk. Julia and another associate ignored me. I had to ask them to at least acknowledge my presence and let me know they would be with me shortly. One of the machines I had been using indicated that it was jammed, which I wanted to report. I also informed Julia that I did not appreciate the way she had spoken to the customer with limited English proficiency. I explained that a language barrier does not make someone deaf and that raising your voice is not appropriate customer service. Julia responded that she was not yelling, stating that she was not speaking to me that way. However, the customer she was addressing was still visibly struggling to understand the printing process and did not receive the assistance she needed. I then requested to speak with a manager. Julia informed me that the manager was at lunch. While I waited, Julia walked out from behind the service desk and handed me her business card, stating it was so I would not misspell her name. It appeared she was willing to leave her workstation to make that point, yet she had not been willing to provide the same level of effort to assist a customer who genuinely needed help. My concern is not only the lack of customer service shown toward me, but more importantly the treatment of a customer who was clearly struggling with a language barrier and simply needed assistance. I believe all customers deserve to be treated with patience, respect, and professionalism.

Do not trust these people!…read more The owner, Ken gave us a bid to buy our office furniture and three times in a row promised to have a crew here to pick it up and no one showed. No apologies and now we can't even get a call back. This puts us in a bind with our landlord as our lease is up. But wait, there is more -- his customer showed up and left with 14 chairs and we have yet to be paid inspite of repeated calls. We are about to turn this over to our attorney if it doesn't get resolved soon. Here's an update. I used my wife's phone as my number wasn't getting a response and received a call from Alexander Lopez who said he would take this to operations manager Freddy Guiterrez. Well, again no one has called back to explain and the furniture stills sits in our former office at our expense.

The staff was very helpful and they work together quickly. I felt like the staff have been doing…read morethis for years. They are all on friendly terms with each other. Everything felt very professional.

Customer service is so lagging. I came in to return Amazon purchases, in the middle of the…read morereturning process the lady had to pack up the Amazon box because it's full. So I had to stand there watch her print a label, tape it up and move it to another location slowly before she can finish my returns. In the meantime a line started to form behind me. There is a more efficient to do this, I have seen it in other Staples. Start another box, pack it up when there's no customers waiting. We had better services here in the past buying products. Maybe it's just an off day.

The employees here are ALWAYS rude and miserable. It's close to my work so I've done Amazon returns…read morehere. They CLEARLY don't want to deal with this side of the business at all and love to be rude to Amazon customers for no reason. Today they yelled at an elderly man who got in the wrong line and then treated me like I was ruining their day by having a return. STOP OFFERING THIS SERVICE if it's making your employees treat potential customers like garbage.

Kelly Paper is just awesome. Colton and Garrett always ask about my pup Tucker, and today I brought…read morein my brand new pup Wicklow and they posed for a picture of her and everything. Kelly corporate, you guys hire great employees. They are always so helpful.

I stopped in to pick up some card stock and was pleasantly greeted by Brian Graham, the Branch…read moreManager as soon as I stepped into the store. I brought a sample of what I had, to show him what I was doing and what type of card stock I was using. He asked questions and was very knowledgeable in helping me choose which paper product would work best for my application. We visited several products and even products that I never even considered! He handed me some samples to try out! I purchased a ream of card stock, which is way more than I will ever use. Thinking I just might have to purchase some of the fancier paper products now! Brian is amazing in that he wants to make sure the customer is purchasing what works best for them. He's super friendly and thorough and even introduced me to other services that Kelly Spicer offers. Who knew? I'm DEFINITELY keeping those ideas in mind. I even grabbed a few extra cards for my employer! I learned that he does not have a short commute, but he LOVES what he is doing. Kelly Spicer is fortunate to have such a dedicated employee on board. I'm glad I had the opportunity to meet him. Thanks, Brian! You rock!

When I initially reached out about getting a quote for $$ amount I have in furniture inventory (our…read moreoffice is closing and we're looking to liquidate), the team at MBK gave me a "sorry, we're too busy", so I compiled an inventory list, which I'm sure they didn't even look at, only for them to tell me it's valueless. When I thanked them and let them know I would inform the person who had recommended them to me, I was given this email response: We know you couldn't be less sincere when thanking us for our time, it was obvious from the beginning you simply wanted someone to do the job for you while looking at the valueless carrot of the inventory. The inventory that isn't even available :- ) What a joke. As far an trying to make it seem like we are going to regret your telling Cushman Wakefield that you received "less than ideal" experience from us is valueless as well. We have never done business with them and can only vaguely recall an occasional attempt by them as well as many other commercial brokers to do something for them which never came to fruition. I am relatively confident they just found us online and provided you with our information so you could waste your time trying to get us to provide free inventory services. Thanks, but no thanks. I would NEVER recommend this company to anyone looking for friendly or efficient service.

Good service and value whether you're looking to spend big bucks or on a budget. Extremely…read moreknowledgeable on cubicle and office layout.

I would like to give a shout-out to Donna for her excellent customer service. She is very…read moreknowledgeable and super super friendly and spent a good time explaining the features on different chairs we were looking into and helped us to check different massage options on each chair. She so patiently answered all of our questions and checked the delivery and pick up options for us. Thank you for your professionalism

Wanted to leave a review mainly because of the manager Steve. My wife and I recently purchased a…read morecouple of the Human Touch Perfect Chairs from a different Relax the Back location. After having them for a few days, we decided we'd like to have the matching media table. For the table, we went to Steve's store since that was closer to our home. Although we were ready to pay for the table, he remembered that we had bought it (from the other location) during a weekend promotion that had offered the table for free. This was a $350 value! So he took his time looking into it while we were there, and ultimately, he was able to honor that deal, a deal that the other salesman hadn't even mentioned to us (!) I really appreciate his straightforward and honest manner. My wife decided to purchase a nice office chair while we were picking up the table. All in all, a great experience so far, and we'll definitely be sticking with this location in the future.

Our Company is also All Access Home Health and boy do we love this Ohm sweet ohm company! We have…read morehad an excellent experience working with OHM SWEET OHM. Their team is always reliable, professional, and incredibly kind. They consistently go above and beyond to help us, whether it's answering questions, resolving issues quickly (Even by facetiming to help you fix an issue if they can't make it out on time), or making sure we have what we need to keep our business running smoothly. Absolutely give them a try, you will not only keep them but refer them to others! P.S Boris is amazing!

Boris is the best! Best OC printer company! They always come and help us if we ever need, and they…read moresold us our printers ! Anything printer related they got it! Amazing value for service and convenience!