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    Printerwerks

    4.7 (15 reviews)
    Closed 8:00 am - 5:00 pm
    Updated over 3 months ago

    Services - Printerwerks

    Printer repair

    Recycling dropoff

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    Review Highlights - Printerwerks

    Called and worked with Vince who helped my parents with a stubborn printer that had trouble with its paper pickup.

    Mentioned in 7 reviews

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    Staples

    Staples

    3.4
    (150 reviews)

    Came here for my TSA Pre-Check for a trip I am planning this spring…read more After checking the website, found that this was the closest location to my home. I filled out the enrollment form online and then made my appointment. Staples does accept walk-ins, but I just like to make sure it goes as smooth and quickly as possible. There is one person who will find your name on the appointment sheet, confirm your identity, scan your document (RealID or Passport), take two sets of fingerprints (six images total), ask you the same questions that you answered on the enrollment form, take your payment and send you on your way. I hope the $80 charge will be worth it. We'll find out later this year. If you have any procedural questions, he was happy to answer. I was done in about 5 minutes and checked out the rest of the store. About what you'd expect from Staples. A big do-it-yourself business center, aisles of business supplies and plenty of staff to help you out.

    On June 6, 2026, I visited Staples to print some documents. While I was using the self-service…read moreprinting area, I witnessed a customer with limited English proficiency asking an employee named Julia for assistance. Instead of helping her, Julia raised her voice and repeatedly told the customer to print whatever was on her phone while pointing toward the self-service machine. At the same time, a young man nearby was also struggling to print his documents and appeared ready to leave without completing his task. The customer who had been spoken to by Julia asked the young man for help. He tried but was unable to assist her. They then asked me for help, and I assisted both customers with the printing process. After I finished printing, I approached the print services desk. Julia and another associate ignored me. I had to ask them to at least acknowledge my presence and let me know they would be with me shortly. One of the machines I had been using indicated that it was jammed, which I wanted to report. I also informed Julia that I did not appreciate the way she had spoken to the customer with limited English proficiency. I explained that a language barrier does not make someone deaf and that raising your voice is not appropriate customer service. Julia responded that she was not yelling, stating that she was not speaking to me that way. However, the customer she was addressing was still visibly struggling to understand the printing process and did not receive the assistance she needed. I then requested to speak with a manager. Julia informed me that the manager was at lunch. While I waited, Julia walked out from behind the service desk and handed me her business card, stating it was so I would not misspell her name. It appeared she was willing to leave her workstation to make that point, yet she had not been willing to provide the same level of effort to assist a customer who genuinely needed help. My concern is not only the lack of customer service shown toward me, but more importantly the treatment of a customer who was clearly struggling with a language barrier and simply needed assistance. I believe all customers deserve to be treated with patience, respect, and professionalism.

    MBK Office

    MBK Office

    3.3
    (3 reviews)
    $$$$

    When I initially reached out about getting a quote for $$ amount I have in furniture inventory (our…read moreoffice is closing and we're looking to liquidate), the team at MBK gave me a "sorry, we're too busy", so I compiled an inventory list, which I'm sure they didn't even look at, only for them to tell me it's valueless. When I thanked them and let them know I would inform the person who had recommended them to me, I was given this email response: We know you couldn't be less sincere when thanking us for our time, it was obvious from the beginning you simply wanted someone to do the job for you while looking at the valueless carrot of the inventory. The inventory that isn't even available :- ) What a joke. As far an trying to make it seem like we are going to regret your telling Cushman Wakefield that you received "less than ideal" experience from us is valueless as well. We have never done business with them and can only vaguely recall an occasional attempt by them as well as many other commercial brokers to do something for them which never came to fruition. I am relatively confident they just found us online and provided you with our information so you could waste your time trying to get us to provide free inventory services. Thanks, but no thanks. I would NEVER recommend this company to anyone looking for friendly or efficient service.

    Good service and value whether you're looking to spend big bucks or on a budget. Extremely…read moreknowledgeable on cubicle and office layout.

    Ohm Sweet Ohm

    Ohm Sweet Ohm

    5.0
    (7 reviews)

    Boris is the best! Best OC printer company! They always come and help us if we ever need, and they…read moresold us our printers ! Anything printer related they got it! Amazing value for service and convenience!

    Our company BFK Enterprises Tax Office have been customers of Ohm Sweet Ohm for a few years now and…read morewhenever we've had ANY request, concerns or issues our representative and/or technician have given us A+ Customer Service. Just recently our copier had several malfunctions and we had to call it in for repair. Boris (tech) called to let us know he would be coming out to handle our emergency. He asked some technical questions over the phone and came right in resolving the problem. He did however inform us that eventually we would need to upgrade our equipment. Not more than 3 days later I had to make yet ANOTHER emergency call because of a breakdown. I left a message because it was afterhours on a Saturday. I sent Boris a message along with a picture of our error message. First thing Monday morning, Richard phoned to inform me what time he would be arriving with our brand new copier. He came in very professional and in no time had us back up and running! I just wanted to take the time to express our gratitude for the professionalism of both Boris and Robert. They are 2 of the most caring individuals and it's always a pleasure speaking with them because I know I'm going to be satisfied with my results. Thank you Ohm Sweet Ohm for being #1 in our books!!

    Printerwerks - officeequipment - Updated June 2026

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