I have had several instances of service requests and toner purchases over several years of experience with Ohm Sweet Ohm for our laser printers and our AIOs in our financial services companies. We do quite a bit of printing still.
I have purchased used printers from them based on their recommendations and have been very satisfied with their counsel and support. I would trust their judgment with printer choices without question based on my past experience with prior transactions.
I've never been disappointed with the continuity of their stellar services, honesty, trustworthiness and high-level of business practices. For example, just a few days ago, we took one of their toner cartridges off the shelf which we had purchased several months ago. It was clearly defective. We saved the printed page which showed the defective print result. At the same time, we also ordered a resupply of toner cartridges, which we delivered to our office the next day.
They picked up the empty cartridge and the defective cartridge and gave us credit for the bad one, no questions and no hassle.
I have complete confidence in this company and their team. A rare find in this crazy business environment where many other businesses seem to get away without being accountable to their customers.
If you're a sleaze ball (and you sleaze balls know who you are) please don't do business with these guys. You'll just take advantage of a good people and waste their graciousness. On the other hand, if you are honest yourself, and appreciate honesty, competence and a superior level of service in others, this is the printer and toner supplier for you. read more