This local, family-run business is a find, with old-fashioned kindness and personal customer…read moreservice that is rare these days. They also have good pricing and are efficient, with a fast turnaround, sometimes same day depending on the job. Jerry, the owner, is often there at the front counter to help you. His son is also part of the business. Jerry helped me out recently when I was running late to pick up some plans, staying late until I got there, and then kindly carrying the heavy plans to my car. Thank you Jerry!

Excellent place to get a variety of prints done and amazing guy, very considerate. I did not have…read morecash and his card machine was not working, so he just gave me the prints for free. Very kind of him.

My husband and I came in to get invoices printed for his new insulation business. We were at…read moreKinko's, right down the street, when I yelped the closest and most popular printing shop. Yelp customers raved about their experience with Menlo Press, so we drove over expecting the same results. The print shop is small, filled with paper all around. This only proved this place was popular. We had a copy of an invoice template we wanted to use for this new business. We asked him to create a replica with the exception of the business information. We filled out the information for the copies and he gave us a rate for $15. We were surprised at how cheap it was. I thought we were looking at spending at least $50 here based on the location. The owner said he'd have it done within 2 days. (We were expecting a week long wait!) Just to make things even better, he said he had the template saved in his files, so we can just call and order more invoices if needed. Wow! My husband and I had an amazing experience overall. Menlo Press is a one-stop-shop! If you're in the area, I highly recommend this shop for our printing needs.

This place apparently closed down multiple years ago. I went looking for it and finally ended up…read moreasking the post office and was informed its been a few years since they were in business. Only dropping 5 stars because it seems like it was a solid print shop .... 2+ years ago

I had a wonderful experience and couldn't be happier with the service I received at the COPY…read moreFACTORY. The employee I interacted with over the phone helped me so much. She was friendly, knowledgeable, and genuinely helpful throughout the entire process. She took the time to answer my questions and made everything incredibly easy. When I picked up the my project the gentleman who helped me with equally as friendly, and professional. Not only were their prices very affordable, but they also completed my print job on the early side of the timeframe they originally quoted, which was a fantastic surprise. It's refreshing to work with a business that delivers both excellent customer service and follows through on their promises. Whether you need printing, banners, copies, binders, or any other print services, I highly recommend them. They've definitely earned my future business, and I'll be coming back for all of my printing needs!

I will be going here anytime I need to print anything from now on. I had to print a ton of 10x10…read morephotos for a birthday gift the next day, and they got it done under 24 hours, incredibly photo quality, and printed 60 high quality for only $60. Since 10x10 is not a size that can be printed, they printed on a larger size and cut it into a 10x10 for me. Cannot recommend enough.

Unbelievably rude and completely lacking basic empathy. I went into this store to print and fax…read moreurgent documents. I am currently dealing with a major digital security compromise and a pending police report, meaning I cannot safely access email on my phone and needed to use their customer computer. The customer computer was down. Instead of offering an alternative workaround to help a customer in a crisis, the employee (male with a dark beard, glasses, face mask, and hat) was incredibly curt, rigid, and dismissive. He flat-out refused to help, stating, "This is a business," and even lied by saying he didn't know the address of a nearby sister store to avoid looking it up. I literally stood in front of him and called the Menlo Park UPS store. They immediately agreed to help me print my documents using alternative methods, despite having the exact same technical outage. When I told this employee that the other store was willing to assist, he just gave a lazy, "Sorry, I can't." Avoid this location. If you expect standard problem-solving or decent human customer service, go to the Menlo Park location instead. They actually care about helping people.

Glad this ups store was here to do a notary for me on a Sunday. No other ups store I could find in…read morethe area was able to deliver. Got the job done in 10 min and the service was great for 15 dollars!

Great service and product! Always on time and will go the extra mile to get your order done on…read moretime!

These local printers are absolutely the best- we have worked with them for a couple of different…read moreevents now over the past few years, and they are always super prompt to respond, and the quality + pricing of the goods + turnaround time are excellent. Our guests (and even some designer friends) have been so impressed by their work, and I would absolutely never hesitate to refer folks over here if you need any paper goods printed for your next wedding/ shower/ party/ etc. The team was also kind enough to help with some minor edits to our design so that the end result looked fantastic. Thank you for being a fabulous local business!!

I'm a real estate agent in the Palo Alto / South Bay and I have used RushMyPrints to print stunning…read morebrochures, banners, and even large oversize tri fold brochures. They always use high quality Cardstock and really help with the marketing materials. I also use them for my direct mail needs and they get 10s of thousands postcards printed and mailed for me in a couple days for an affordable rate! Great printing printer in the Palo Alto area.

I found this place on yelp and google while trying to prepare, print, and send my Uncle's funeral…read moreprogram (from SoCal). Jesse reaponded quickly and they were able to help us print, set, and staple the programs within hours. The cost was 1/3 what Ive paid at Kinko's and this was for 300 people. Rushmyprints were faster and even delivered the programs to my grieving cousins. Now that's what I call great service. We did everything over the phone, and our ohana (family) was happy with the program. Thanks again and if you're looking for a place to get the job done and is open 24 hrs, give them a call!

I've been meaning to write this review for a while. Vance was extremely helpful and fixing my Dell…read morelaptop and spent extra time Explaining everything to me in a way that didn't make me feel like an idiot!

I am not sure who runs this business but it seems unprofessional. I called to get a service and…read moreemailed them they never responded to my email. When I contacted them again they changed the story and they said now they require a membership. They basically were not interested in any new business. I guess good for them. They said they are backed up and I said that's fine put me in the queue. Then they put yet another obstacle. Bad customer service.

As a retired VP Marketing and co-founder of a manufacturing tech company inside the bio- Pharma…read morespace, I have intersected many times over the years with various printing companies - bringing various size jobs. My usual printer couldn't help me with a last-minute minute medium scale job. I needed documents printed to support a retreat I'd designed for that weekend. Yes, there were last-minute changes ... My usual printer was moving its presses that very day. Ouch, where to go? Who could I trust to do this well - at the drop of a hat ? I made a few phone inquiries to local printers and ran my typical front-end questions to see if they were smart, responsive, and 'got' how to work with a skilled first time customer - with a last-minute problem. ARC hit it out of the ballpark. Linda Rico, staffing the front office, had answers to every one of my questions. Plus, she had space to squeeze that job over the next three hours. Also, she laid out an intelligent process for the docs to arrive, be checked, confirmed to me that all is well - and immediately go to press. Literally three minutes after sending my PDFs, I had a reply from the project manager saying everything was a go. Then, I received an email ONE HOUR ahead of time saying the job was already done and I could come pick it up. ARC has greatly impressed me. They will be getting more of my work in future. You should consider choosing ARC - for your next printing job.

Do not use this company for barricade service!!!! A $7000 quote ended up with double amount of…read morecharge! They even charged you tapes and screws used during installation!