lease renewal department. Ms Stephanie steps in action and went above and beyond to help me with my…read morenew contract . I truly appreciate her knowledge and friendliness. kudos to her

Update: Called about…read morea reduction on rent since they are adding the landscaping fee for $100. No luck. Unfortunately we will be uprooting our family, and moving.

I toured the property on Thursday, April 23, and Brianna was the leasing agent who assisted my…read morepartner and me. I currently work in leasing myself and will be moving in July, so I pay close attention to professionalism, product knowledge, and overall customer experience when touring. There were both positives and areas for improvement. The highlight of the visit was the apartment itself--we really loved the 2x2 model, and the overall property and location are very appealing. However, the tour felt rushed and lacked important information. We were taken directly to the model unit, but no amenities were shown or explained. While I understand the pool may not have been presentable at the time, there was no mention of pool hours or details. We also were not shown the gym, mail area, or amenities within the office, nor were these features explained during or after the tour. Back in the office, the experience remained limited. Pricing was briefly discussed, and we were handed a sheet with floor plans, but there was little explanation of the application process, fees, or qualifications. I had to follow up with additional questions afterward because I didn't feel fully informed. I was initially very interested in a one-bedroom, but was told there were none available to view, which makes it difficult to feel comfortable applying without seeing the layout. That said, the 2x2 we toured is available for our move-in timeframe and is within our budget, so we are considering that option. On a positive note, I called back on Saturday and spoke with another leasing agent, Jordy, who was extremely helpful and informative. He took the time to answer all my questions and provided detailed information on multiple available units, which I really appreciated. Overall, the property itself is beautiful and priced well, and we can definitely see ourselves living here. However, the initial tour experience has made us second-guess moving forward, as strong communication and transparency are very important to us.

I have been here since Dec 28,2025an I can say from move in to now.I have nothing but,GREAT things…read moreto say from staff ,including manager to Maintence an Yes problems occur but everything is done on time an The communication is a plus for me .I feel safe an its always done on a Professional level .Great place to call home

Matthew and his team were wonderful!!! They were very accommodating and I was able to communicate…read morewith them via text, email and phone. This made the process so much more convenient and less stressful on my part. They guided me through everything and if I had any questions or concerns they were always more than happy to help! I highly recommend Matthew and his team to anyone that would like to purchase a home.

From the owner: STEP ONE -- Apply Now! Getting started is easy…read more When you've selected a property and have a contract with the Seller, the next step is to complete your loan application, which can be done easily through our website. At the appropriate time we'll order a property appraisal for you. STEP TWO -- Your Loan is Approved and Funded Your Real Estate Agent or the Seller will designate an Escrow/Title Company to handle the funding of your loan, along with many other factors which make your purchase go smoothly. We will coordinate with the escrow team and you'll sign the final papers at their office. Simple, Straightforward, Cost Effective, and FAST!

If you hire this company for your home loan make sure you do not work with Sheila Martinez. I…read morerecently made the mistake of using Ms. Martinez to buy my first home and it was the worst customer service I have ever experience. The inspector identified an issue with one of the A/C units and the seller agreed to repair the issue. We closed on the home on a Thursday and move in the next day. I immediately noticed that the master room was not cooling down. The next day I emailed the loan officer and Ms. Martinez to ask them what I could do about the unit not being repaired properly. The loan officer emailed back saying that this was an issue that the realtor could help me with because it was a preexisting condition. I did not hear anything from Ms. Martinez until I follow up with her. Ms. Martinez replied that she had just gotten back from Guatemala and that she was working on the issue with some lawyers. A week passed by and I never heard back from her again. I followed up with her and to my shock she replied in all caps " GOD BLESS YOU AND YOUR FAMILY" in other words leave me the hell alone. Very unprofessional to say the least. All I wanted was an explanation on what were my rights on the expensive issue. Ms. Martinez did not even have the courtesy to do that. I understand that we had closed on the home already but an explanation on what were my rights, since it was a preexisting condition, is all I wanted. This is not how you treat people.

Loved working with John!…read more Very professional and efficient in managing my properties. Fast and good service as well! I look forward to working more with the Oak Loop team in the future!

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

Year after year their best in class data resources obtain maximum tax value reductions. Been their…read moresatisfied customer for 30+ years for both my personal residence and commercial property. Several years ago I attended an ARB meeting and could see the HCAD panel members faces drop to the floor when they realized this was another protest represented by O'Connor - which they lost.

O'Connor and associates have been helping me for the past few years. My property taxes have…read moreskyrocketed in Spring branch and they've helped me out immensely and saving me tons of money on taxes thank you O'Connor and associates.!

Not to be confused with Weinstein Realty which is, well, not good…read more I hate to Whine about the Wein, so I'm going to give them a good review. Located up in the north part of Houston, this is a good real estate agent that is responsible for several really expensive plazas in the fancy part of town. I think they do a good job and their rents are pretty fair, although it's expensive compared to the poor areas obviously.

Outstanding Title company, i got my both houses with them and they are very good I really love you…read morework with them

Kassy and Stacey have been great to work with selling my own property (and I am a realtor but this…read moreis my house). This was not an easy transaction to say the least and they have been patient the entire time and on point!