Rental Management Group has been so wonderful and accommodating from day one and I truly appreciate…read moreit! That's not often the case.

After reading the reviews, I noticed most of the high ratings come from owners. That might explain…read morethe difference in experience, because as a tenant this company was difficult to deal with. Email communication often felt passive aggressive and any time I asked a simple question, I got long policy explanations instead of a real answer. I had to follow up several times just to try to renew my lease and kept getting the runaround. I eventually moved because paying rent on time should not come with that much hassle or uncertainty. I rarely needed maintenance since I handled most things myself. Getting my security deposit back took far too long and every time I asked about it, I got more excuses. They charged a 250 application fee, a 25 per person monthly service fee on top of rent, and even offered a 95 option to fast track the return of my own security deposit. On top of that, they offered to charge 495 for move out cleaning. No thanks I can do that myself. I've never ever not gotten back a security deposit. I'm not that person. Everything felt transactional and unnecessary, which honestly pushed me toward leaving. Right before my lease ended, I sent notice that I was moving. Even then, I got what felt like an automated message telling me my renters insurance needed to be confirmed for the next year. I replied saying I was moving out in a few days and still had insurance, and the response I got back basically told me to send proof or be charged 10 dollars. I am not letting anyone nickel and dime me over things like that. 10 dollars. Please quit the shit. Owners may have a smoother experience, but tenants deal with a very different side of things. Best of luck if you decide to rent from them. I will not be using them again. As a property owner and a renter, this definitely isn't the way people should be treated ever. I only have 2 stars because after 30 plus days I got my deposit back. Minus a f*+^€n 5.00 e-check fee. Yall needed that I guess.

If you want an agent that fights for you, this is the one! My husband found Evan using chatGPT. A…read morefirst he said. Lol. We put the golden list of what we working looking for, and up came his name as the right fit. And it was right... Working with Evan has been an amazing experience from the beginning. I can't say enough. The communication Grade A - incredibly responsive, provides weekly market updates with insight and recommendations based on expertise. Customer service is impecable. And when our sale faced obstacles, he did everything in his power to fight it to the end. His good nature, positive attitude and driving force got us all the way to the finish line. Could not have asked for a better agent! 10 out of 10 - hire him

If you are looking for a fantastic realtor, look no further, I have the realtor for you Evan…read moreCompean. He was able to sell a home in record time and at a great price. His marketing stratery was top-notch and all his communications were impressive! He answered every call, text, or email very promptly. He made a potentially stressful process smooth and stress-free. We are so grateful for all his hard work. We were so impressed with him, that now we are using him for our rental property. You can not go wrong with Evan Compean Realtor!

If Bayou City Lux shares reviews internally, this one should also be directed to Ricardo. Every…read moretime I've spoken with him, it seems there is little understanding of the status of our maintenance requests. For example, the company has stated they have a tracking number for the part needed to repair our AC, yet no one can tell us where it is or provide a realistic timeline for when the repair will be completed. Communication has been consistently poor. Calls often go unanswered, and when someone does respond, it feels like no one has the information needed to actually help. As a tenant, it is incredibly frustrating to repeatedly explain the same issues without receiving clear answers or meaningful updates. What has been most disappointing is the lack of empathy. We have been dealing with property damage, concerns about the condition of the home, and the discomfort of living without air conditioning for an extended period. While window units were eventually provided, they have not adequately cooled the home and have instead made the rooms feel even more humid. Throughout this experience, it has felt as though collecting rent is treated as a higher priority than fulfilling the landlord's responsibility to provide a safe, habitable, and properly maintained home. This has been, without question, the worst experience I have had with a property management company or landlord.

Bayou City Luxe was an amazing help as I transitioned from out of state for work. They easily and…read moreeffectively found me a property to lease, while I learned the city to make a final residential decision. I can't give them enough credit for helping me feel comfortable with my move. I highly recommend them every time I am asked about renting a property, I believe you should as well.

My experience with Sapphire continues to be first class. They combine a tony, client-centered…read moreapproach with highly effective Houston grit. If you know what you want, they can make it happen. Sapphire's motto of GEM Realtor ("Going the Extra Mile") says it all. From staff being very open in sharing their own experiences and ideas, down to hard numbers and what is happening in the market right now.. Sapphire has got your back. Chandra, D'Adrienne, and their staff are very helpful and worthwhile people. They do more than just facilitate transactions in the market place.. they uplift the people they come into contact with and make the Houston area a better place. Veterans.. elderly.. or low income like I was in 2009.. Sapphire has the passion and the wherewithal to bless you big-time. On the flipside.. if you already own property and need management services in any capacity, you can trust Sapphire to get things done at a fair price. I bought my first home with them 6 years ago, and they just now helped me sell it. No matter which end of the market, or any location, D'Adrienne and her team can get in there and make things happen. As a first time homebuyer, they displayed an interest in and a care for my situation.. and hooked me up with some amazing government incentives that really changed my world. Despite my home being located in a tough urban area, last July 2015 they helped sell my first house at a great profit by effectively using customized, targeted marketing strategies.These people are savy and motivated. A truly blessed bunch. Also when I had work out of town, D'Adrienne had my yard done, furnace fixed, and anything else I needed at a very fair price.I trust Sapphire Properties to help me with my growing real estate needs in the future. I'm doing y'all a favor by recommending them to you.. help like theirs is hard to find.

We refinanced our home during Covid and they sent us an agent named D'Adreanne Sweatt-Ridley…read more That's the sole purpose of our meeting that day. Now Ms. Sweatt-Ridley and her best buddy, Anthony Whorton are trying to place a lien on my house! Please don't work with these people.

I'm so happy I had Kevin Collier help me find a brilliant apartment in Houston. He made the process…read morefun and effortless! Kevin has a ton of knowledge and answered every question I had!! He even asked an old client about his experience at a property I was considering. Kevin called every property I was interested to get information before I toured them with him about rent and square footage on their units in my price range. He took notes on all the properties he called and gave them to me so I would not feel overwhelmed with details. This allowed me to fully concentrate on what I thought about each property in order to decide if it was a right fit for me. You will be so glad you got Kevin's help!!! I would happily enlist his help again anytime I am considering moving or recommend him to anyone else!!!

ULR seems to come highly praised however my personal experience has been quite annoying. I asked an…read moreagent over two years ago to help me look for an apartment within a specific price range. Once I no longer needed his service (I found my own place), he continued to spam my E-mail account with invitations to rental/homebuying events to promote his business. I had to ask him a few times with a call to the office to request this to stop. It started with LinkedIn, and then through other similar social media mediums, then E-mail. Finally the office took care of it and I had to take the extra step to block him. Then, two years later, another agent who connected with me through LinkedIn as well began to do the same practice. In no way did I ever ask to opt-in to any of these invitations. That means I'm on another distribution list that I never agreed to. She is sending Evites--without any opt-out buttons. I had to contact ULR again, and another agent profusely apologized to me. I'm not into this spamming marketing practice because quite honestly, it cheapens a business and creates a desperate image. Do some of these agents like getting cold calls from random numbers themselves and pressured into something they don't need? I don't think any of us do! So it would imply that with common sense, you shouldn't do what you don't enjoy yourself, to people who aren't clearly requesting your service. The agent who helped me get myself removed from a distribution list (again) says that she doesn't practice those methods herself and aren't exemplary of ULR as a whole, but no one seems to be encouraging or reminding other agents to stop the SPAM method. I never experience this when I contact an agent through HAR. Bottom line: I get it, it works once on a blue moon, but if you're about branding yourself as a high quality agent, this spam stuff is not a lot of people's cup of tea. Try this instead, reach out to a potential client directly and ask if they're currently interested in renting/buying or would like to remain in touch in the future if neither are currently an option. Don't force me into your impersonal mass distribution list against my will. Here's the Federal Trade Commmissin FAQ on SPAM stating you must include information on how to opt-out of receiving future E-mail and honor opt-out requests immediately: https://www.ftc.gov/news-events/blogs/business-blog/2015/08/candid-answers-can-spam-questions

Goldnest property management is the absolute best. This is not a small property management group…read morewith a couple employees and a few properties. They are a large organization with a beautiful office in Dallas, fully staffed 24/7 with service professionals that handle every aspect of property management. These guys have tons of properties and they have years and years of experience. They have seen it all and they are more than prepared to handle it all. As a real estate investor living in California with an Air BnB in the DFW area, I am completely hands off. I think of property management in two different categories. 1) Managing the online presence, the rentals and keeping vacancies to a minimum and 2) Managing the house itself. When it comes to the management of the house, I feel like they are taking care of the house as if it were their own. Every aspect of home care is covered from the landscaping to the pool to the appliances and every working piece and part inside the house. All repairs and maintenance is handled by professionals who specialize in the trade and handled immediately. And the house is beyond clean at all times. They also have some cool technology that allows them to monitor the home while not interfering with the privacy of the guests, so the risk of something inappropriate, or worse happening is taken out of the equation. As an investment, under the care of Goldnest, the home gets better all the time and the value of the home continues to grow. As for the rest, and the rest is a lot... Goldnest is extremely impressive. They handle the pictures, the write ups and marketing that goes on all the sites. Goldnest has access to all the sites that matter and they have a young fresh vibe in the way they write up your home and present it on each site. From the minute the guest comes in contact with your home, they are entertained and engaged. Maybe this is why in the "slow season" the house seems to be continuously rented. I don't know how they do it, but they keep vacancies to an absolute minimum. Last, these guys are great at the "Tech". part They have an "owners portal" that makes it so easy as an owner. You can see a calendar of all the rentals and you can see the daily rates for each day. They use a dynamic pricing system that maximizes profits. They have a finance page that breaks down every expense and everything is very transparent. You see what's coming in, all the expenses and have a clear understanding of exactly what you are going to make every month. There are also year to date totals and lots of data and analytics so you can analyze your home's performance in any number of ways. These guys are smart. Very smart. I will say that when I started doing this, I tried to save money by going with a smaller management team. That was a huge mistake. What I was saving in management fees I was more than losing in so many other ways. I now spend a little more to have professional property in Goldnest, and as a result, I am making WAY more than I ever have and more than I even thought was possible. And my home is being maintained to a standard that is higher than I would have if I were living in it. If you are looking for a professional organization that is going to take great care of your home and make you lots of money, your search is over. Goldnest is simply the best.

Dealt with this company and they implemented numerous delay tactics to refund us our money. We…read morestayed in a property that they manage that was infected with bugs - including cockroaches. The sheets were not even washed. They had visible stains. I have even more photos. We requested their management to contact us to rectify the issues and were refused management's information. This company lacks integrity - would not recommend. If you are looking for people to manage your property, please think twice.

We rented through this property management company for five years, and during that time they raised…read moreour rent by roughly $100-$200 every single year. As a realtor, I repeatedly questioned the increases because the property simply wasn't worth what they were asking. Eventually, the gap between the rent and the actual market value became too large, so we moved out. Then came the move-out charges. They attempted to bill us for items that were clearly the landlord's responsibility, which felt less like property management and more like a scavenger hunt for extra fees. The best part? It turns out we were right. After we left, the property sat on the market for nearly a year. The rent had to be reduced over and over until it was close to the rate we originally leased it for. That's a long and expensive vacancy to prove a point. If you're a property owner, I'd think twice before taking pricing advice from a company that would rather let a property sit empty for months than admit they overpriced it. If you're a tenant, be prepared for annual rent hikes and a move-out process that may leave you defending charges that shouldn't have been yours in the first place.

I had to send a very special thank you to Area Texas Realty & Management team for their speedy…read moreservice and making sure our home was nice and cool after my Air Conditioning went out. Thank you and Happy Mother's Day to all of the mother's there! Amberly M.

Evan Howell Properties has provided us intel and analysis that has allowed us to evaluate…read moreinvestment opportunities and lower our property taxes. As real estate represents our family's largest investments, we need to make informed decisions. The city of Houston aggressively increased our home's appraisal by 20% and thus property taxes by about 10%. This large increase in no way reflected reality. Shana assisted us in the valuation of our home and what we needed to communicate to the city. We are quite confident that her analysis will save us money for many years going forward. Thank you Shana!!!!! -Fernando and Mary

I have been living in a rental property since the beginning of May. The first month was very slow…read moreto get things repaired, fixed or looked at. Come June 1st, i found out Evan and Shana would be my new management. These guys are AWESOME!! With my first management company which was a large company, i had to drop off a check downtown. This is 2018. With Evan, I paid online. So easy! When my unit has had issues, instead of calling someone or a lengthy email, i just use an online portal to submit issues. The responses are super quick- either someone coming to repair or scheduling a repair. I see lots of reviews from the people who hired Evan Howell, they are completely correct with how they treat everyone. If I could do it all over again, I'd look for a rental these guys managed. Or maybe i will have them as my realtor when i decide to buy a home. Either way, I'd like to continue to use their services any way i can.