After reading the reviews, I noticed most of the high ratings come from owners. That might explain…read morethe difference in experience, because as a tenant this company was difficult to deal with. Email communication often felt passive aggressive and any time I asked a simple question, I got long policy explanations instead of a real answer. I had to follow up several times just to try to renew my lease and kept getting the runaround. I eventually moved because paying rent on time should not come with that much hassle or uncertainty. I rarely needed maintenance since I handled most things myself. Getting my security deposit back took far too long and every time I asked about it, I got more excuses. They charged a 250 application fee, a 25 per person monthly service fee on top of rent, and even offered a 95 option to fast track the return of my own security deposit. On top of that, they offered to charge 495 for move out cleaning. No thanks I can do that myself. I've never ever not gotten back a security deposit. I'm not that person. Everything felt transactional and unnecessary, which honestly pushed me toward leaving. Right before my lease ended, I sent notice that I was moving. Even then, I got what felt like an automated message telling me my renters insurance needed to be confirmed for the next year. I replied saying I was moving out in a few days and still had insurance, and the response I got back basically told me to send proof or be charged 10 dollars. I am not letting anyone nickel and dime me over things like that. 10 dollars. Please quit the shit. Owners may have a smoother experience, but tenants deal with a very different side of things. Best of luck if you decide to rent from them. I will not be using them again. As a property owner and a renter, this definitely isn't the way people should be treated ever. I only have 2 stars because after 30 plus days I got my deposit back. Minus a f*+^€n 5.00 e-check fee. Yall needed that I guess.

Rental Management Group has been so wonderful and accommodating from day one and I truly appreciate…read moreit! That's not often the case.

I'm a real estate investor with portfolios in both Texas and Colorado and for the past year or so…read moreLeon and the team at Green Residential have done a stellar job managing my portfolio of more than a dozen houses and small multi-families in the Houston area. I have been VERY pleased with the way they have managed these properties. Good property management is NOT easy to find and I personally went through a very lengthy and detailed interview process in which I considered several of Houston's most highly rated property management companies and compared them on a number of factors including cost, competence, and flexibility in meeting owner's needs. I selected Green Residential because they were highly competitive and in some cases really outperformed everyone else and I have not been disappointed. I have found the team here to be competent, experienced, and most importantly HONEST. As a professional investor I'm a little bit surprised by some of the more critical owner reviews I have read on here. If your benchmark is perfection all comers will fall short, but consider what can go wrong with property management and I've seen it all happen... theft of your rent money, fabrication of invoices, referring of repairs to the owner's brother in law who doesn't have a clue what he's doing, letting your property sit vacant for 6 months, HOA violations going unaddressed for which you're never notified, horrible record keeping, money not being escrowed properly, owner distributions not coming on time or at all, fee structures that reward managers with more money every time they order a repair, invoices not provided, property statements poorly organized and unclear so you can't tell the real story, tenants reporting dangerous repairs such as a leak or a dangerous safety issue and nobody responds and you get stuck with a giant bill or a lawsuit etc... None of these things have happened to me with Green Residential. Money comes on time every month with clean easy to read statements and every single time I've had a question about anything I've received a very prompt courteous and sensible response, that is if the owner hasn't already anticipated the question and called me about it personally. I would encourage anyone looking for a solid property management company to talk with Leon and give Green Residential serious consideration.

My experience renting 1718 Calmar Drive, Spring, Texas 77386, for $2,045 was extremely…read moredisappointing. During my initial walkthrough with the realtor, I specifically pointed out a strong odor coming from the bedrooms with the original carpet 24 years old. I was clear that I would accept the house only with carpets professionally steam cleaned and treated for pet odors, along with a general cleaning of the house. After moving in, I discovered that none of that had been done. About four weeks later, I HAD TO have the bedroom carpets professionally steam cleaned and deodorized. The carpets had to be cleaned twice, and the extracted water was BLACK. It became clear that the odor and contamination had penetrated the carpet padding underneath the carpet. I repeatedly contacted Green Residential and received no response. Because I did not have the owner's contact information, I located it and sent him a letter explaining the situation. I told him that I could not continue living with the odor. I was seriously considering hiring an attorney to get out of the lease. The owner eventually agreed to address the two worst bedrooms. However, he told me he did not have the money to take care of the other two rooms and essentially asked me to live with the problem. I accepted this as a compromise. This required 2 day of installation of floors carpets disrupting my office operation. The tenancy was also filled with construction and maintenance work. New insulation was installed over several days, and foam and blown insulation ended up throughout portions of the house, requiring additional cleanup. Then, when I moved out, my security deposit was withheld for repairs. The problem is that many of the conditions being charged against my deposit were pre-existing conditions that were already present when I moved in and were not caused by me. There were only two people living in this house. After everything I experienced, I believe I was unfairly held responsible for conditions that existed before my tenancy. I have now hired an attorney regarding the withholding of my security deposit, and I intend to pursue the matter until it is resolved. Prospective tenants: Check Green Residential's rating on the Better Business Bureau is D This was one of the worst rental experiences I have ever had.

Genesis was once a great property. over the past 2 years there have been multiple (4) managament…read morechanges at their adams apartments locaction in newport news and each team got worse. yesterday i come home to find a late notice on my and several neighbors door. my lease said i have until the fifth before im considered late. its embarrassing to have a coworker drop me off to a late notice though im not late and hadnt been in 20 years. over these people

My experience with this property management company has been consistently disappointing. Over time,…read moreI have interacted with at least four different staff members, and unfortunately, the lack of professionalism does not seem isolated to one person. Communication is often poor, residents are passed from person to person, and I have received conflicting or inaccurate information on multiple occasions. More concerning is the way staff handle situations that are urgent or understandably frustrating. There seems to be very little recognition that a resident can be stressed or frustrated by a situation without that frustration being directed personally at the employee. Basic customer service, professionalism, and the emotional intelligence to de-escalate a difficult interaction seem to be lacking. I have even had calls abruptly ended on multiple occasions while trying to resolve legitimate property concerns. What makes this particularly frustrating is that residents do not individually choose this company. Our communities contract with them, and we pay for their services through our association fees. When the service is poor, an individual homeowner has very little recourse other than continuing to deal with the same company and tolerate a level of service that I would never accept from a business I could simply choose to stop patronizing. After my experiences, property management will absolutely be a consideration the next time I move. I would specifically ask who manages the HOA before purchasing in another community, and I would not knowingly choose a property managed by this company again.

I used the "Projects" section of Yelp to help me find a move-out cleaner and Management of ICON…read morereached out very quickly. They gave me a fair price and worked with me on scheduling the time for the cleaner to come. I booked the appointment roughly 2 weeks in advance. The cleaner did a pretty decent job, although she did NOT clean out the cabinets... And refused to do so. I was in the apartment the entire time the cleaner was there (as was my husband) because we were finishing loading up our moving truck while the cleaner did the cleaning. I had previously messaged the company asking about how it works when the cleaner leaves because she disappeared for a while without saying anything and I was concerned that she left. I was told that she would do a walkthrough with me before leaving to ensure that I was satisfied with her work. I wish I would've known this ahead of time, and I also wish the cleaner would've communicated with me when she was leaving to go get more supplies from her car instead of just disappearing. At the time of the walkthrough, I mentioned the fact that she didn't touch the cabinets. She told me "had she come earlier, she would've done them but she's not going to do them today". I scheduled a MOVE OUT clean, so I assumed that I was also paying to have the cabinets cleaned out as this is part of what has to be cleaned when moving out... This was super frustrating and disappointing, but we were leaving that day at noon to start our cross-country move, so I didn't have time to argue. When booking this service, I wish that the company would've given me a list of what all will be cleaned during my move-out clean. Had I known that the cabinets weren't part of it, I would've booked elsewhere. Additionally, they did not reach out to confirm my appointment the day before... I ended up contacting them to ensure that someone was still planning to show up the next day for the appointment. I didn't like that I had to be the one to reach out to confirm my appointment as it's not professional for them to not communicate with me. It seems as if they're a new business, but there are some things that need to be addressed and fixed moving forward in order to give paying customers a better understanding of what to expect.

Impressive. I needed some support, some last minute…read morecleaning. Yelp projects is very new for me but I tried it out. ICON was answering my request, gave me a fair price and after I asked when her associate would come, she answered 25 minutes. And she came, kicked ass, took names and I'm a very happy camper. Thanks a lot, I really appreciate your help.

Totally unprofessional. Pushy, condescending, and quick to shift blame…read more Does the bare minimum, but acts like they're doing you a favor. Zero respect for landlords, zero accountability. Worst experience I've had with a property manager -- and I've seen some bad ones. Avoid if you value your sanity.

I had a fantastic experience with Honeywood Realty. Diane was super responsive, friendly,…read moreknowledgeable and on top of all tasks. Steve provided some critical insight with regard to my home's status and thorough comps data to help us with ideal and realistic price point. I received excellent counsel at each step and the end result was a quick and easy sale that helped me and my family tremendously. Highly recommend if you are in the Cypress area. I can't imagine having better partners to help get it done.

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

John and his team have been great to work with. I have no complaints and truly appreciate their…read moreprofessionalism. I look forward to working with them again in the future. Five-star service all the way!

The entire tenant experience is horrible. Bathrooms are horrible and out of date and poorly…read moremaintained. Parking is not adequate for tenant to customer's parking ratio. Even customers park their vehicles in the reserved parking spaces and management cannot seem to address the problem(getting vehicles towed). Temperature setting is horrible. Dozens of times have they been notified in person and in writing to adjust the temperature settings and after several years, they still cannot fix the problem. Multiple tenants complain about the same thing. Can't wait until the lease term is over to move away from this building.

From the owner: We have business properties that are perfect for anyone looking for office space for rent. Our…read morespacious offices and executive suite rentals will put you in a position to conduct business in a professional setting. You can rent office space or find an office space for lease with us and feel the professionalism of a commercial property. Give us a call or visit our website to find an office lease space that is right for you!

I worked with Leroy from MR and can't say enough. He spent the whole day driving my brother and I…read morearound to many different new homes and tours. He was knowledgeable and patient. He helped do some negotiating for us and we found a great home in our budget. The Marshall Reddick team helped make the process seamless. We had questions after the purchase with warranties and Leeroy helped connect us with the builder to answer all our questions. I would highly recommend working with Marshall Reddick.

I can't say enough great things about working with the Marshall Reddick network for real estate…read moreinvestments. Purchasing an investment property in Texas through Marshall Reddick was super smooth, and having them be my property manager means I don't have to constantly deal with things like lease renewals, annual inspections, and maintenance issues -- Heather Foster's team handles all these things proactively and gracefully. I've also done several of their lucrative private money lending opportunities which I love can be viewed and set up all through their website. As a tech guy myself, being able to do things like that online is a huge plus. I would highly recommend Marshall Reddick for all your real estate investment and property management needs.

The available reviews need to accurately reflect how terrible Kings Property Management is…read more I want to provide a genuine warning to anyone who has applied or is considering applying for a position at Kings Property Management: please reconsider. This company is managed by CEO Eddie Parise and his wife, Lilia Figueroa, who acts as HR. They preach "work-life balance" and "no micromanaging," but they do not practice what they preach. Eddie and Lilia have a reputation for advertising salaries and health coverage in their job listings, but this does not hold true when an offer is made. Instead, Lilia informs you that your salary will be re-evaluated after a 90-day probation period. I have personally witnessed her using the smallest excuses to avoid honoring the promised salary. The terms of health coverage are not disclosed until after you accept the offer, and with the company having only 25-30 employees, the health coverage is not affordable. The starting salary, which you are manipulated into believing will increase, is insufficient to cover living expenses much less health coverage. God forbid any of the non-favored employees, their children, or their significant others fall ill or experience a loss in their family; Eddie and Lilia lack empathy and compassion for such situations. Lilia threatens job security almost every week and creates a toxic work environment by being rude and singling you out. She avoids any interaction with you, contributing to a hostile atmosphere. Eddie allows Lilia to perpetuate this toxic environment and enables her behavior by speaking negatively about you to other managers or assistants. With Lilia being the sole HR representative, it is impossible to confide in her or disclose personal issues as Eddie and Lilia do not practice confidentiality. Save yourself the stress and headaches of working for this company. Other established and structured HOA management companies will value their employees and provide a supportive environment where you can thrive rather than feel like a failure!

This is the worse Property Management Company I have ever encountered…read more I live in a Community with "0" amenities and our fees are now $3,740.00. When owners asked why? We are mute. And the bills are never shared with owners. KPM chooses what rules to enforce or not, at their convenience. The water bill is out of control and the numerous requests for an audit have not been heard. Owners who are pro-active in requesting bills, etc., faced attacks from kPM. Eddie Parise allows for the Board to break the rules. And have violated the terms of their tenure to his convenience. As he continues to break the CCRs rules himself. 1star is too much to grade this company (but I need to out at least one) It should be minutes 1 million.

Evan Howell Properties has provided us intel and analysis that has allowed us to evaluate…read moreinvestment opportunities and lower our property taxes. As real estate represents our family's largest investments, we need to make informed decisions. The city of Houston aggressively increased our home's appraisal by 20% and thus property taxes by about 10%. This large increase in no way reflected reality. Shana assisted us in the valuation of our home and what we needed to communicate to the city. We are quite confident that her analysis will save us money for many years going forward. Thank you Shana!!!!! -Fernando and Mary

I have been living in a rental property since the beginning of May. The first month was very slow…read moreto get things repaired, fixed or looked at. Come June 1st, i found out Evan and Shana would be my new management. These guys are AWESOME!! With my first management company which was a large company, i had to drop off a check downtown. This is 2018. With Evan, I paid online. So easy! When my unit has had issues, instead of calling someone or a lengthy email, i just use an online portal to submit issues. The responses are super quick- either someone coming to repair or scheduling a repair. I see lots of reviews from the people who hired Evan Howell, they are completely correct with how they treat everyone. If I could do it all over again, I'd look for a rental these guys managed. Or maybe i will have them as my realtor when i decide to buy a home. Either way, I'd like to continue to use their services any way i can.