We've really enjoyed working with Chase over the past several years. They're extremely experienced,…read morevery responsive, and a pleasure to work with. I highly recommend them!

After reading the reviews, I noticed most of the high ratings come from owners. That might explain…read morethe difference in experience, because as a tenant this company was difficult to deal with. Email communication often felt passive aggressive and any time I asked a simple question, I got long policy explanations instead of a real answer. I had to follow up several times just to try to renew my lease and kept getting the runaround. I eventually moved because paying rent on time should not come with that much hassle or uncertainty. I rarely needed maintenance since I handled most things myself. Getting my security deposit back took far too long and every time I asked about it, I got more excuses. They charged a 250 application fee, a 25 per person monthly service fee on top of rent, and even offered a 95 option to fast track the return of my own security deposit. On top of that, they offered to charge 495 for move out cleaning. No thanks I can do that myself. I've never ever not gotten back a security deposit. I'm not that person. Everything felt transactional and unnecessary, which honestly pushed me toward leaving. Right before my lease ended, I sent notice that I was moving. Even then, I got what felt like an automated message telling me my renters insurance needed to be confirmed for the next year. I replied saying I was moving out in a few days and still had insurance, and the response I got back basically told me to send proof or be charged 10 dollars. I am not letting anyone nickel and dime me over things like that. 10 dollars. Please quit the shit. Owners may have a smoother experience, but tenants deal with a very different side of things. Best of luck if you decide to rent from them. I will not be using them again. As a property owner and a renter, this definitely isn't the way people should be treated ever. I only have 2 stars because after 30 plus days I got my deposit back. Minus a f*+^€n 5.00 e-check fee. Yall needed that I guess.

We found Honeywood Realty through Yelp and the experience has definitely lived up to our…read moreexpectations so far. Diane has been extremely resourceful and budget conscious as our agent and a property manager. Very professional & quick to respond via messages & emails. Quick turn around time for finding, screening tenants & getting them in. We've been working with them since the last 3 months and this is ongoing relationship for us but so far we're extremely happy to have come across Diane & Honeywood Realty.

Totally unprofessional. Pushy, condescending, and quick to shift blame…read more Does the bare minimum, but acts like they're doing you a favor. Zero respect for landlords, zero accountability. Worst experience I've had with a property manager -- and I've seen some bad ones. Avoid if you value your sanity.

Loved working with John!…read more Very professional and efficient in managing my properties. Fast and good service as well! I look forward to working more with the Oak Loop team in the future!

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

Once again I received superb service from the Deerbrook HOA. I submitted a approval request for new…read morefencing with TOP & BOTTOM boarders. I wanted to make sure I'm following protocol. Emailed Mr. Tyrone Pringle and he provided me the instructions to follow. He is very responsive to my emails. I appreciate the quick response and the response letter via email. Mr. Pringle you have great customer service skills and you ROCK! Keep doing YOU!

I pay Spectrum $500 a year to be bullied, ignored and treated like I don't matter. It feels like a…read morescam.I am a homeowner in a community managed by Spectrum Association Management. Over the past several weeks I have received two violation notices alleging that a vehicle on my property has a flat tire. The vehicle does not have a flat tire. The photographs that Spectrum itself submitted as evidence clearly show the vehicle sitting level with all tires fully inflated, and I have additional photographs of my own confirming the same. The vehicle is currently registered, operational, and parked on my own driveway. They do not take calls nor do they return calls. Their emails are perfunctory with little to no explanation or justification. Now I have to take time out of a busy work day to attend an appeal for a violation that never existed in the first place.

If you have any trouble with Green Residential, REPORT THEM to the Texas Real Estate Commission…read more(TREC) https://www.trec.texas.gov/public/how-file-complaint (You can screenshot the page, copy/paste from Photos, or Google it) Green Residential's information: * Texas Real Estate Brokerage License #: 9001367 * Supervising Broker: Leon Green - License # 613365-B * Supervising Broker: Harry M. Green - License # 174579-B Texas Tenant Rights (plain English & Spanish available) https://www.texasattorneygeneral.gov/consumer-protection/home-real-estate-and-travel/renters-rights (Again--screenshot, copy/paste, or Google) Every property management company in Texas operates under a supervising licensed broker, and TREC holds them legally responsible for illegal or unethical actions. Do not let these scammy slumlords bully or exploit another innocent, hardworking tenant. Below is only a small portion of my experience, along with how you can protect yourself. When I moved in, the apartment was disgusting. Dead roaches everywhere. Walls so grimy they literally became four shades lighter after cleaning. The air filter was completely black. Green Residential told me this was my problem because I signed the lease accepting the unit "as is." That is NOT what "as is" legally means. "As is" means you accept the unit's layout and features-that it's a 1 bed/1 bath, has carpet instead of wood floors, white walls, or a wall separating rooms. It does NOT mean you accept filth, pests, or unsafe conditions. Under Texas Tenant Rights, a unit must be "move-in ready." That includes: * A clean apartment * Working light bulbs * A new air filter Despite the unit clearly not being move-in ready, my lease required me to hire professional cleaners and submit a receipt three days BEFORE my lease ended. That forced me to move out early while still paying rent--meaning I had to pay two rents for an entire week just to comply with their ridiculous requirement. Illegal & Unreasonable Charges Light Bulb Charge: They attempted to charge me for replacing a light bulb that was still working, that I never requested to be replaced, and that occurred within the first 30 days, when my lease clearly stated all maintenance is 100% landlord-covered in the first 30 days. A GR rep claimed "light bulbs are excluded" but refused to show where that exclusion existed in my lease. I didn't pay it. Pest Control Charge: They tried to charge me for pest control on a shared lawn with over 12 large fire ant mounds, also reported within the first 30 days. My lease explicitly stated lawn maintenance and lawn related pest control are the landlord's responsibility. I had to send them a screenshot of my own lease because they clearly didn't even have it. Their representatives showed zero understanding of my lease or Texas tenant law. If you don't know your rights or your lease, they will absolutely try to charge you for things you don't owe or neglect issues they're legally required to fix. Deposit Scam Tactics Less than a week before move-out--after I had already vacated due to their cleaning clause, I received an email saying: "Do not patch any holes." Obviously too late. Also, that's absurd. Patching small holes is standard practice. After speaking with a neighbor, I learned exactly why they do this: GR told them not to patch holes, then kept their entire deposit for "patching and painting." That's not legal. Texas law allows for normal wear and tear, including nail holes smaller than a dime. Tenants are not responsible for repainting unless walls were repainted a different color or suffered major damage (holes punched, smoke damage, large gouges, etc.). Even handprints on walls are explicitly listed as non-chargeable in Texas Tenant Rights. How I Got My Deposit Back Thankfully, I took extensive photos and videos at move-in and documented everything on my Inventory & Condition Form. Green Residential tried to keep my entire deposit, claiming they had to paint walls and repair stair damage. I sent them my signed IACF and photos proving: * The walls were already filthy, scratched, dented, peeling, and unpainted * The stair damage pre-existed my tenancy They even sent me a photo of a wall with a paint bucket in front of it, perfectly proving there was no significant damage. My deposit was also withheld past the 30-day legal deadline. Once I threatened Small Claims Court, my full deposit magically appeared. Final Advice KNOW YOUR RIGHTS. Keep your lease and Texas Tenant Rights handy at all times when dealing with Green Residential. They cannot withhold unreasonable charges, and they must return your deposit within 30 days of lease termination. Don't let these slumlord scam artists win. Report them. Document everything. Protect yourself and others.

If I could give Green Residential zero stars, I would. From the moment we got passed off to them,…read moreit has been a complete nightmare. We've since moved out, thank goodness, but I feel like it's my duty to warn others before they end up in the same mess. When we first moved in, the house had several maintenance issues that should've been handled before anyone took the keys. Instead, we were greeted by plumbing issues, electrical problems, and a home that was literally falling apart. They'd send in unqualified, clearly inexperienced contractors who often made things worse. It became a revolving door of strangers in our home, every single month, "fixing" something new that broke because the previous job wasn't done right. Green Residential never once apologized for the disruption or inconvenience. Not once. You can see from the way they respond to negative reviews just how condescending and unprofessional they are. They don't take responsibility, they don't offer solutions or compensation, and they certainly don't seem to care how their properties affect the people living in them. But don't worry, they'll always be quick to take your money or remind you when something is due. Trying to contact them is another ordeal. You won't get anyone on the phone. It just rings until it disconnects. Everything has to go through email, and now I understand why. It keeps them from having to be held accountable in real time. They take forever to respond, and when they do, it's usually with a short, unhelpful attitude. My family and I didn't get a single month of peace. There was always something broken. Always someone needing to "assess" the damage. Often two or three different contractors just to give quotes on the same issue. It was so disruptive to our daily lives, our schedules, our sense of stability. They'd go completely silent for weeks, then send someone to the door without scheduling anything, despite there being a portal where you're supposed to be able to do just that. And when move-out time came they tried to squeeze every dollar they could out of the security deposit over things that were there when we moved in. We left that house in better condition than they gave it to me. The inspection during move-in was hours long and yet still didn't cover the amount of problems that kept popping up while we were there. This company has been careless, uncommunicative, and unethical in how they operate. They don't even seem to follow their own terms. My husband, kids, and I have never experienced such ongoing stress from a landlord or property manager. Run far and fast from Green Residential. This company needs to be held accountable. Not just for bad management, but for the emotional toll they take on families who just want a safe, stable place to live.

Bayou City Luxe was an amazing help as I transitioned from out of state for work. They easily and…read moreeffectively found me a property to lease, while I learned the city to make a final residential decision. I can't give them enough credit for helping me feel comfortable with my move. I highly recommend them every time I am asked about renting a property, I believe you should as well.

Great Service! Bayou City Luxe was responsive and helpful. Worked with me and my needs, would…read morerecommend to everyone.

From start to finish - this was one of the worst professional experiences I've ever had…read more Our lease was still in effect, and Tarantino hired a vendor to clean out our warehouse. We were clean and clear on rent payments, and had done nothing wrong. They... 1) Hired a vendor to clean out our warehouse 2) Entered without permission or notice 3) Removed our property 3) Threw away half of it 4) Returned the other half damaged, AFTER we alerted them of this issue At first they denied responsibility, and then when they realized it was their fault, they did the bare minimum. They kept referencing how they had returned half of it, like that was some incredible thing that they accomplished. Great job Tarantino! Also, they failed to tell us where our property even was. Did they recover it from a dumpster? Did the vendor take it home with them? You just stole our property and had no repercussions. How is that possibly tolerated? At the end of it all, they cut us a check for $500. Ridiculous. After a long 2 year lease having to deal with these guys, we accepted it so we could move on and end the relationship. But wow - a check for $500 is insane. They came into our space, took our property, lost half of it, and damaged and returned the other half. How does a $500 check come close to fixing that? Unfortunately, they are just the property management company, and tenants have no control over their quality of service. We're stuck with the manager that the property owner hires, and they'll continue to do the bare minimum that's required of them per the lease. It's a broken system with no accountability, and countless 1 star reviews will sadly do nothing. I'm writing this to reclaim what little power I have here and alert the public that Tarantino is a broken, low quality company that deserves the worst. Goodbye, and good riddance, Tarantino.

I wish I could give them zero stars as to what they deserve…read more.. They do not contact you back; the alleged regional manager does not have the common decency as many have mentioned here in Houston, TX, to follow up. The receptionist is RUDE for no reason, as you all read in the reviews. There are the representation of what this company is, GARBAGE. I have learned it's better to go through the direct source to make things happen. Apartment managers can only do so much; it's those above them, There is absolutely no accountability, because for all these continual bad reviews, there clearly hasn't been a solution found. How are you a BUSINESS for people who PAY YOUR SALARIES, but cannot fulfill the outcries of your customers? Instead turn the other cheek rather than seeking resolution. Let you be a tenant at one of their super high end properties, they'll take care of you, timely! Crazy thing is where I currently reside, it's very nice, but is not well up kept! I cannot wait to leave. This is coming from a Tenant at The Fields at Woodlake Square; things were made worse under their leadership. DO BETTER AND HEAR THE PEOPLE WHO ARE THE REASON YOU EVEN HAVE EMPLOYMENT OUT AND ADDRESS AND FIX THEIR ISSUES! CUSTOMER SERVICE MATTERS!!!

Jim Bayne is the most professional and well mannered gentlemen I've ever had the pleasure of doing…read morebusiness with. I'm so happy that my lease was quick, easy and painless! He listened to my needs and desires as to how I wanted my space exactly structured, if possible. Thank you for everything!!! Great company!

Over the last two years my partner and I were tenants in a space located in the Village Green…read moreShopping Ctr , Spring TX. The space was managed by Investar Real Estate Services, Inc. We ran a resale store out of it. We ended our association with this company recently. Let me share our experience. Within a month of moving into the space, we were dealing with two A/C units that were failing. Investar leased the space to us without checking any systems beforehand (to make sure they were in good working order). We had to replace one of the units shortly after mov- ing in, which cost us several thousand dollars. Granted, we were obligated to do this under the burdensome terms of our lease (an assignment). But what kind of property manager (and by extension the landlord) does that to a new small business owner? Later, the fun began. With every major downpour, water leaked from the ceiling and also came into the store at floor level (over the back door threshold). We took this matter up with Investar many times. They sent maintenance out repeatedly to fix the problem. But it was never fixed. Their problem - they have no QA/QC in place to make sure things get done right. So the tenant has to deal with the mess. And good luck on being kept in the loop on anything. For the record, I counted 15 ceiling tiles that were badly discolored (due to roof leaks) while cleaning out the space recently. Further, every time there was a major downpour, water entered the rear of the store. It's happened so many times the base- boards at the back of the store pealed away from the wall, exposing what appears to be mold along same. Still further down the road, I was sent an invoice regarding 2106 CAM Reconciliation. I thought, fair enough, but upon closer inspection, I discovered that Investar was over charging us. I reached out to them several times to try to resolve this matter, but to no avail. When I finally got someone's attention, they apologized for staff not respond- ing to me, said they would be in touch right away to address the matter, but then proceeded not to. I eventually penetrated their moat to get the matter resolved, but it took weeks. Further to this matter, tenants in the same shopping center have told me that Investar has screwed this up before. But it gets even better. So, we went through the proper channels to get approval for a pylon sign. We were told that we could use a certain space on the pylon. So we had a sign professionally designed for the space, and then installed in mid 2016. The design tied back to our business (i.e., mirrored our store front sign), which helped to direct traffic to our store. That was important because the store lacked visibility, being situated in the back of the shopping center, well off the road. Well, in mid 2107 Investar removed our pylon sign and replaced it with one (half the size of the original) that simply read Resale, which design did not tie back to our store. It should be noted that we were not consulted about the design of this sign. After informing them of the damage they were causing (due to the sign's shortcomings), they indicated that they would make it right. That never happened. As a result, our sales were negatively affected for several months in 2017. But who cares, right? Side note: I am currently in the process of seeking a legal remedy for the damages we sustained over the way the pylon sign matter was handled. And finally, they wanted to charge us Feb rent for the time it took to clean out the space (to make it ready to hand off). To be clear, our lease ended Jan 31st. How about that for thanks for being a good tenant? After I made them feel guilty about it, and it took some doing, they gave us 7 days (rent free) to clean out the store. Enough already! While I could go on and on, you should be able to glean from this that Investar (the landlord) are only in it for the money; they don't care about, nor are they responsive to the needs of their tenants; their maintenance work doesn't measure up (but you can bet you will be billed for it); they can't be trusted; and that they have no empathy for the small business owner.

Highly recommend this property. Initially going to the property and received outstanding service…read more Management staff is 5 star, extremely communicative, responsive, and attentive. Grounds were well kept, quiet community and the best interaction I've received in years. Calvin and Daisy thank you both! S.W

The manager of this property and her maintenance team are great hardworking and caring…read moreprofessionals. They are amazing people . Florence Taylor

Our agent is J P Bowers of Re/Max Westside (15119 Memorial near Highway 6). He is fantastic.Our…read morelisting is an 60 year old house which is well maintained but not updated. The owner is a 92 year old disabled veteran and is restricted to a nursing home. The owner really needed to make this sale for the cash. Mr. Bowers is a supreme salesman. We found him thru friends and they were impressed with him also. He evaluated the house, gave us a value which was spot on in that area. At the time Spring 2018, there were several nearby homes for sale. But J P got busy and found us a buyer within 30 days. While your situation might be different, I would recommend you invite J P into your selling or buying situation. I think you will find him thorough and detail oriented to get you the best deal whether buying or selling. Warm Regards HD email for questions to hddun@swbell.net