I was very disappointed with how this office operates. It felt like the team did not truly care…read moreabout their patients. We came in for a broken ankle, but it was treated as if it were not a serious issue. An MRI was necessary for the next step in treatment, yet the request was not submitted to the insurance in a timely manner. We had to repeatedly follow up and push the office just to get the request sent. In the meantime, we were left waiting in pain without proper support or protection while waiting for the MRI to be scheduled and completed. Even after the MRI was completed and the report was sent to the doctor's office the next day, no one contacted us to schedule a follow-up appointment or begin treatment. Isn't the office supposed to monitor this and follow up with patients to move treatment forward? Overall, this was a very frustrating and upsetting experience.

Appointment was an hour and a half late. Understand emergencies happen, but have the decency to…read moretell the patient if this is the case. And staff shouldn't lie and say they are on time if it's already 30 minutes late. Nurse was rude when this was pointed out. Front office checked me in as wrong patient, confirmed I was checked in correctly still have not received refund for incorrect copay (required to pay 2x). Doc was fine, not particularly thorough but not short either. I guess if you have a major injury they would be fine otherwise I'd recommend another practice.

Absolutely the best podiatrist. He actually listens and doesn't make you feel rushed while you…read moreexplain what is ailing you. HIGHLY RECOMMENDED!!

Fantastic with my autistic son! He is almost 30 and I can only say this about a hand full of…read moredoctors! Dr Wilhelm and his staff are so kind. Highly recommend!

This place was recommended by a PT from another organization where scheduling had become difficult…read more My teenage kid had ACL surgery and was three weeks post-op when we came here. As a travel athlete, the goal of rehab is not only healing but returning to peak performance. The first PT who assessed my kid was not friendly - I would probably say she was a bit condescending, and made us feel bad for allowing knee bending exercises, something both the surgeon and the previous PT had encouraged. She instructed us to stop all bending exercises, including heel slides, until further notice. When she sarcastically asked my kid to lift a straight leg and immediately pointed out the inability to do so, my kid explained that the foot was stuck on the table base. No chance to let her try again, PT moved on to whatever was next on her list of things to do. Despite nothing appearing abnormal in recovery, the PT dismissed our explanations and remained condescending throughout. I simply said we'd email the doctor's protocol to her rather than argue. We later learned from the second PT - not from scheduling, check-in, or even the first PT herself - that the initial PT was leaving in a couple of weeks as she was a traveling PT, and we'd be reassigned to someone else. Given that ACL rehab typically lasts 7-12 months (a timeframe she herself confirmed), it was disappointing that this wasn't disclosed upfront. It reflected a lack of continuity and care for the patient experience. The second PT was much kinder and even seemed surprised by the "no bending" instruction. He gave my kid very basic quad engagement exercises on the table with light stretching. However, he was clearly managing multiple patients at once, leaving my kid waiting between exercises. The appointment also ran to about 80 minutes, despite being told it would last an hour, and only ended because I mentioned we had to get to school. Afterward, I contacted the doctor, who advised us to stop going there immediately since not bending the knee could harm recovery. I would not recommend this place, especially for young athletes.

Potential New customer. I never got past the nasty young lady at the front desk over insurance and…read morepayment forms. I found that the administrative staff lacked patience and professionalism to address basic concerns. A red flag to find another facility.

I came to Town Center Orthopedics to see Dr. Miller for carpal tunnel syndrome. My experience was…read morebeyond horrible. I sat in the waiting room for over an hour. Once I was taken back to an exam room, I was in there for an hour and fifteen minutes. I was not seen by a nurse or Dr. Miller during this over two hour period. NO ONE came to let me know when or if I'd be seen. No one came to take my vitals or let me know anything. Every time I looked out the door to find anyone to see what the major delay was, the hall was empty. I have degenerative disc disease in my low back. By sitting on their less than comfortable chairs for well over two hours. I couldn't take the pain anymore so I had to leave. I do NOT recommend this facility or Dr. Miller at all. They don't seem to care how long they leave patients waiting. I'm sure many patients are in pain just waiting unreasonably long hours just to see a doctor. It's down right shameful!. If I could have the option of selecting 0 stars, I would.

Dr. Miller is an amazing Dr and even bigger accolade is his care for his patients office…read moreexperience. Due to probably what was a perfect storm for a recent office visit I ended up leaving without seeing Dr. Miller. I decided that there were a number of issues that needed to be addressed so I left a not-so-glorifying feedback and review. Never thinking the Dr. would read it. Not only did Dr. Miller read it but he immediately phoned me and had his office manager contact me. I had already been impressed with how he immediately treated my hand issues on my first visit but his concern over my experience with my second visit was above and beyond what would be expected from an extremely busy Dr. Thank you Dr. David. Bernice

I always feel taken care of. I pretty much a weekly patient and, because of that, still active and…read moremoving in my 70's.

Great office and flexible hours. I like the custom text reminders as well. Always cheerful front…read moredesk staff

Our experience from the time I called the office through the end of our first visit was…read moreEXCEPTIONAL. The office staff is extremely kind, detail-oriented and helpful. The x-ray technician was thoughtful, considerate and very informative. Dr. Berg's PA was extremely professional, offered a great deal of helpful information as well as clear explanations. Dr. Berg was FANTASTIC! First time we've gotten a complete analysis of my daughter's pain in two years!!! He took a significant amount of time with my daughter, patiently answered all of our questions, offered a number of solutions and suggestions, as well as explanations in terms that she could understand. His beside manner is WONDERFUL and, even with the potential of some slightly scary procedures, he reassured my daughter and put her at ease. We are EXTREMELY GRATEFUL!

Zero stars! Don't go to Town Center Orthopedics!!! dr.berg was ok but couldnt find what was wrong…read more I had to get a second opinion and have had to reschedule twice because they won't send my medical documentation. Then the new office I was going to called requesting the info yet again and they didn't even get my name right when calling back! said my records are in storage but were looking for Michael when my name is Stephanie! Ridiculous....

Poor surgical outcome for my shoulder surgury. His bedside manner is lacking compared to other…read morephysicians.

Do not go here the quack of quacks. Please do not see this joker do not think about it. I visited…read morehim because I had severe foot pain. He did not x ray me. He instead wrote me a note telling me to go to a physiatrist, since there was nothing wrong with me. He sent it registered mail. A couple months later, I had eight painful Nueromas removed.

My Luna Physical Therapist, Jennifer, is outstanding. She pays close attention to my progress and…read moreincreases my exercises just the right amount. She is also high energy, fun, and delightful to work with. I can't speak highly enough about my experience with Luna. My orthopedic surgeon recommended Luna to me, and I'm glad he did!

Amazing highly trained and caring therapists. Great follow up. Highly recommend for in home PT.read more

"Excellent service and caring doctors. I have been a patient at Rocky Run Family Medicine since…read more2005, and I've always had a positive experience. Dr. Courtney Ryan is especially wonderful -- professional, attentive, and truly caring. Highly recommended!"

My experience with Rocky Run Family Medicine was incredibly disappointing. I contacted the office…read moreto request a copy of a referral that should have already been in my records. They told me they didn't have it--first red flag. They never located the referral, but instead offered to schedule an appointment just to issue a new one, which felt unnecessary and frustrating. Like many working professionals, I can't take time off without proper notice. I called the same day the appointment was made to let them know I wouldn't be able to come. Despite this, they still charged me a $50 no-show fee. When I called to speak with the office manager, Gary, he repeatedly cited their policy without any consideration for the situation. Then, when I mentioned that I intended to leave a review about my experience, he threatened to sue me if I did. So here it is--my honest review. If you're thinking of going to this practice, I urge you to read the many other negative reviews. I now see they were absolutely accurate. Save yourself the stress and take your care elsewhere.