I was very disappointed with how this office operates. It felt like the team did not truly care…read moreabout their patients. We came in for a broken ankle, but it was treated as if it were not a serious issue. An MRI was necessary for the next step in treatment, yet the request was not submitted to the insurance in a timely manner. We had to repeatedly follow up and push the office just to get the request sent. In the meantime, we were left waiting in pain without proper support or protection while waiting for the MRI to be scheduled and completed. Even after the MRI was completed and the report was sent to the doctor's office the next day, no one contacted us to schedule a follow-up appointment or begin treatment. Isn't the office supposed to monitor this and follow up with patients to move treatment forward? Overall, this was a very frustrating and upsetting experience.

If you want to meet a doctor who cares more about money than treating patients, try this place. I…read morevisited Dr. Kartalian in June to seek help for my ankle pain. After a simple consultation and X-ray, I was diagnosed with the need for an ankle brace and physical therapy. Due to my busy schedule, I purchased the ankle brace first and wore it for a few days, but my ankle hurt even more than before, and I developed a large blister near my inner ankle bone. After wearing it twice, I had to stop using it. When I called the office to request a return, I was told that returns were not possible for used products. I accepted this and didn't argue further. However, I felt extremely unfair when I received the bill. An ankle brace that can be bought on Amazon for $33 was billed at $300, and despite paying an $80 copay at the office visit, I still had to cover an additional $110. In total, I ended up paying $190 plus the insurance-covered amount. To sum up, I paid $680 in total and ended up with more ankle pain. No matter how capitalistic the society is, a doctor's primary job is to treat patients, not to be a merchant.

The Centreville location of The Jackson Clinic has been nothing short of exceptional in helping me…read moreheal an ankle fracture with a severe sprain. I was a skeptic as i began my recovery with them after being in a boot and unable to walk on it for two months. Walked in for my first apt in a boot nearly 3 months ago and now i'm out of the boot and getting very close to full mobility in my ankle, ALL BECAUSE of THEM!!! Their knowledge, support, encouragement and true commitment to help me, allowed me to heal better, faster and more completely than would have EVER happened without them. I have heard awful stories about physical therapists that friends have gone to so i didn't have much faith in the process, but i got REALLY lucky when i picked this practice. Rob is my Doctor there, and he, along with Melissa and Kellie, as therapists, have worked together to solve my recovery issues. It is ALL because of them that i will have a full and complete recovery with full mobility. As a 59 year old that has been very active my entire life, a full recovery was critical to me and my quality of life. I trusted them enough to do whatever it took to heal my injury and was consistent in the home assignments I was given. If anyone reading this has a current or old injury and you want to fully recover, THIS is the place to do it. Its a large, well lit, fully equipped facility. Ijust cannot thank and praise them enough!!!

This place was recommended by a PT from another organization where scheduling had become difficult…read more My teenage kid had ACL surgery and was three weeks post-op when we came here. As a travel athlete, the goal of rehab is not only healing but returning to peak performance. The first PT who assessed my kid was not friendly - I would probably say she was a bit condescending, and made us feel bad for allowing knee bending exercises, something both the surgeon and the previous PT had encouraged. She instructed us to stop all bending exercises, including heel slides, until further notice. When she sarcastically asked my kid to lift a straight leg and immediately pointed out the inability to do so, my kid explained that the foot was stuck on the table base. No chance to let her try again, PT moved on to whatever was next on her list of things to do. Despite nothing appearing abnormal in recovery, the PT dismissed our explanations and remained condescending throughout. I simply said we'd email the doctor's protocol to her rather than argue. We later learned from the second PT - not from scheduling, check-in, or even the first PT herself - that the initial PT was leaving in a couple of weeks as she was a traveling PT, and we'd be reassigned to someone else. Given that ACL rehab typically lasts 7-12 months (a timeframe she herself confirmed), it was disappointing that this wasn't disclosed upfront. It reflected a lack of continuity and care for the patient experience. The second PT was much kinder and even seemed surprised by the "no bending" instruction. He gave my kid very basic quad engagement exercises on the table with light stretching. However, he was clearly managing multiple patients at once, leaving my kid waiting between exercises. The appointment also ran to about 80 minutes, despite being told it would last an hour, and only ended because I mentioned we had to get to school. Afterward, I contacted the doctor, who advised us to stop going there immediately since not bending the knee could harm recovery. I would not recommend this place, especially for young athletes.

Our experience from the time I called the office through the end of our first visit was…read moreEXCEPTIONAL. The office staff is extremely kind, detail-oriented and helpful. The x-ray technician was thoughtful, considerate and very informative. Dr. Berg's PA was extremely professional, offered a great deal of helpful information as well as clear explanations. Dr. Berg was FANTASTIC! First time we've gotten a complete analysis of my daughter's pain in two years!!! He took a significant amount of time with my daughter, patiently answered all of our questions, offered a number of solutions and suggestions, as well as explanations in terms that she could understand. His beside manner is WONDERFUL and, even with the potential of some slightly scary procedures, he reassured my daughter and put her at ease. We are EXTREMELY GRATEFUL!

Zero stars! Don't go to Town Center Orthopedics!!! dr.berg was ok but couldnt find what was wrong…read more I had to get a second opinion and have had to reschedule twice because they won't send my medical documentation. Then the new office I was going to called requesting the info yet again and they didn't even get my name right when calling back! said my records are in storage but were looking for Michael when my name is Stephanie! Ridiculous....

Great office and flexible hours. I like the custom text reminders as well. Always cheerful front…read moredesk staff

I sought Chiropractic care due to lower back pain and have been seeing Dr. Czekaj for about 6…read moremonths. He did a thorough patient history and has provided quality care in the time that I have been his patient. Not only has my pain been continuously degraded I have obtained more flexibility in the area. I would highly recommend his services without hesitation. The office is clean and welcoming. The office staff is truly superb.

Absolutely the best podiatrist. He actually listens and doesn't make you feel rushed while you…read moreexplain what is ailing you. HIGHLY RECOMMENDED!!

Fantastic with my autistic son! He is almost 30 and I can only say this about a hand full of…read moredoctors! Dr Wilhelm and his staff are so kind. Highly recommend!

Poor surgical outcome for my shoulder surgury. His bedside manner is lacking compared to other…read morephysicians.

Do not go here the quack of quacks. Please do not see this joker do not think about it. I visited…read morehim because I had severe foot pain. He did not x ray me. He instead wrote me a note telling me to go to a physiatrist, since there was nothing wrong with me. He sent it registered mail. A couple months later, I had eight painful Nueromas removed.

The facility in Annandale is premium and the care received from my DPT has been outstanding. I…read moreused to work in PT and this practice is excellent.

Kayla Sweeney is THE BEST, very knowledgeable, very fun to work with, cares about her patients, is…read morealways on time, explains the problem, prepares a treatment plan, and respects her patients, highly recommend her.

Hidden gem! Very kind reception and professional!! I couldn't cross my leg for so long, I thought I…read morewould have to learn to live with this, and within the first 3 treatments I could feel the tightness loosening. I can't believe the improvement!!! Then the dry needling was the icing on the cake! Thank you so much!

I love this place. I been to another places before but I do feel this place makes a big difference…read more The doctor and staff are so polite, respectful, and sweet. They care about your well being and try to do everything to make you better. I recommend this place to everyone. Also the dry needling help me to recover faster too.

Excellent care and communication before, during, and after treatment. I was lucky in that the…read moreoffice is located close to my home, but it was easy to locate and there was plenty of parking available. The office is clean and the front staff are very friendly and attentive as well. I would recommend everyone to come here for foot and ankle care.

Called for an appointment for my 6 year old for Wednesday, because school is out for the…read moreday--teacher work day. I get to the office 15 minutes early and am told that the appointment is actually on Thursday, and that i need to do a better job at listening to the times and dates. Unprofessional and unaccommodating for their own mistake. I specifically asked for a wednesday appointment for a reason. In another platform, i left a 1 star review, and in response, they said they offered to see my son if we waited. That was a LIE. The front desk threw her hands up in the air and said "were all booked for the day". This is just a shady practice in a shady location. Find another clinic.