In order to give a great review, I feel that some background on my issue is needed.
In September of 2014, I was doing an Alumni marching band parade for my college's homecoming parade. In it, we do a high kick with our right leg. I had come down on my right leg and something felt off. That night, I was in excruciating pain and could not become comfortable to sleep. For 6 months, I put off seeing a doctor; figuring that I'd get better on my own time. When February hit, and sitting for long periods became problematic I bit the bullet and went to see my local physical therapist. After another 3 months of progressively getting worse (I should note that I am 28 years old, and I spent a whole month on a cane), I got to the point where even moving hurt. A physical therapist by the name of Amy Humphries, had previously worked at Nirschl and gave me the name of Dr. Derek Ochiai. I called, left a message for his assistant, Christina, to please call me back at her earliest convenience. Within an hour, she called me back and an appointment was set up for two days later.
When I first met Dr. Ochiai, he sat across from me and immediately asked me to tell him the previous history of what happened, what I had done up to that point, and what I expected. I told him very frankly that I wanted to be better again. That, at 28, I should not be walking with a cane and that I was tired of the constant, never-ending ache in my right hip. He performed a series of tests and declared that I had FAI (femoroacetabular impingement; or extra bony growths) and most likely a labral tear. He said my options were either get a cortisone shot and see where that goes or get surgery. I had opted for the cortisone shot and to keep plugging away in Physical Therapy. He agreed, I had the shot, and made the 2 hour trip back home.
He gave me a script for a local MRI to be done and I got it. Two weeks later, the cortisone shot had worn off, I had my MRI results in my hands, and I walked back into his office. Now, I knew I had no other options. Surgery was the final and best option for me, so we discussed all the particulars. He was upfront with what he expected, and extremely matter of fact. Not once did I find his bedside manners poor or unprofessional. He told me exactly what I wanted to know and did not sugar coat it. I knew I would have to work to make my own progression after surgery better.
Here's where Dr. Ochiai went beyond and above any other doctor would have done. My insurance company denied my entire medical procedure, giving claim that I didn't do a lot to warrant the surgery (I had seen my local doctor, two local orthopaedic doctors, and had done all non-surgerical countermeasures). When I told Dr. Ochiai that, in order to get the insurance company to pay, that he would have to do a peer-to-peer review with a medical doctor on the board of the insurance company; he agreed in a heart beat. At 9 pm on a weeknight, he called me personally to tell me that they still denied my procedure. I had made a comment that, if the surgery center would create a payment plan, then we could go ahead and pay for the surgery out of pocket.
The following morning, he walked in to the surgery center, and asked for a payment plan to be created so he could help me not be in a constant state of pain (I was ranking 12 out of 10 on the pain scale by this point, reduced to crutches because I couldn't bear full weight without my leg giving out on me and was off of work). Upon the surgery, he met with both me and my parents prior to my surgery and immediately after I was "awake" he met with me and then my parents to let them know what was done, how I was, and what to do and expect for the next two weeks.
Today, I am 100% pain free in my hip. I marched in my Alumni band this year, two months post op; and I felt like I was a rookie again. Now, three months post op; I saw him for my last follow-up and was declared released from his care. For every negative review that is out there against Dr. Ochiai, there's always a positive. He gave me my life back, gave me a better hip, and I cannot thank him enough for what he has done. I don't want a doctor who will dance around the issue when it comes to my health and he didn't do that. He was upfront with me and we discussed all options before surgery. He told me that he was not pushing me to have surgery (he said I could even wait a year before getting the surgery done), and I never once felt pushed beyond my comfort level. You can bet that if I ever need something else done to my hip, I will be coming back to see him. read more