I am very disappointed in this place, my family and I order from Primos at least once a week. I placed an order over the phone asked for VERY VERY VERY LIGHT cheese. I also ordered a small order of 'GARLIC BREAD'. When I reached my destination I went inside primos and ordered the exact same pizza again because a large wasn't enough thinking that it would also be VERY VERY, VERY LIGHT CHEESE. Apparently they have garlic bread sticks and garlic cheese bread. I specifically said a small order of GARLIC BREAD only!! If I was the person behind the phone taking the order I would say 'Well we have garlic cheese bread or garlic bread sticks' I told them that if someone is saying GARLIC BREAD AND LEAVING OUT THE CHEESE don't you think that I'm implying I want the garlic bread sticks? Unfortunately, when I got back home, we noticed that both pizzas had an overload of cheese on them and the bread was cheese not garlic. I don't think that I should have to check my order but unfortunately i don't even think it would have made any difference since it had been already made. Upon arrival to return the pizza a gentleman at the front counter who also made the pizza said to me 'It says light sauce not light cheese, and What am I going to do with $54 worth of pizza?' In which I replied, 'What am I going to do with it? No one will eat this! That was the most rudest comment I had ever heard. They did not apologize or even think to accommodate me to make another order instead he opened up the cash register and refunded me my money which I never once asked for. Very unfortunate for the years me and my family have been going there that this was the result of not accommodating a loyal customer. And the fact that this pizza place is in a prime location in Birmingham. We will not be returning to this establishment. read more

This the best pizza I ever had. I've had pizza all over the world, but nothing compares to this. I love this place. People are nice too.

Round pie was great, but the deep dish is far from "famous." Also, $42 for a large, medium and 3 ranches which they forgot isn't "primo." Save the cash, get a hot and ready read more

I've given this establishment numerous chances to make mjr a happy customer and yet they disappoint every single time. Only reason I gave them 1 star is bc I can't give them zero. I ordered my pizza cooked a certain way (on the lighter side NOT burned) and when the pizza arrived, BINGO it was DRY with burned parts barely any sauce and just not looking appetizing. A frozen pizza from a store would've looked much better. I called and expressed the issues with it and the "manager" (rude, nonchalant attitude) pretty much blamed me for not expressing the"right wording" for them to make it correctly. Well.... the pizza never made it to my home bc after waiting an HOUR I decided to cancel it and just get Jets Pizza. Primos pizza went the garbage bc I wouldn't even want to give it to a homeless person and insult them with this product. Save your money and order from any other place that'll value your money, have a good demeanor and attitude and want you as a customer. read more

Primo's Pizza - Dry... no sauce and barely any cheese pizza! - Pizza Near Me - Birmingham, Michigan

JUST ORDERED A PIZZA ON 10/17/2019 The pizza looks NOTHING like it does in the photos they advertise. It looks terrible and sure enough it doesn't taste great. Its way overcooked.... I paid 16 dollars for a small pepperoni and thats way too expensive for such a lack of quality. STAY AWAY!!!! read more

Primo's Pizza - this made me so sad - Pizza Near Me - Birmingham, Michigan

Had an awful experience at what I thought was a previously solid pizza place. Ordered (1) large and (1) medium pizza and was blown away by how small and mediocre the product was! Charging $31.55 for a large and a medium pizza is dishonest and frankly a disgrace. Primos has the potential to crank out delicious slices and pies but they have to refocus their efforts in a serious way. I called to complain once I got home but received a disinterested "those are our prices" line from the manager on duty. Higher level management please take note. There is a place called Pizzaplex in SW Detroit that serves an $8 Margherita that absolutely blows away the product you are currently serving. read more

Primo's Pizza - $31.55 for two very mediocre pizzas. Who are you trying to kid here? - Pizza Near Me - Birmingham, Michigan

59 dollars for pizza and salad and the cardboard box looked better than what was inside. Cheese pizza was over cooked and dried out! The other pizza was also over cooked and toppings were minimal. The salad was ok, just average and what was supposed to be a large antipasto salad seemed like a small. We were hoping for a tasty dinner but was disappointed in this meal. Do they even use tomato sauce on their pizza because there did not appear to be any. I will say the new building looks nice but the quality was lost in the fire! At least on this order. read more

We grew up on Primo's slices 30 yrs ago and always used up all the coupons books that we could. They were hard to come by and usually only one book a month! Was a "go-to" spot for anyone in the area. loved riding our bikes to get a slice. Wow..Things have changed. The place is clean and a very well-stocked party store as well. The Primo's pizza I remember from years ago is not the Primo's pizza today. Sadly, the last 3-4 times I picked up a slice or got a whole pie, the pizza was too spongy (and not in a good Detroit Style), and either way too much cheese and virtually no sauce. And cooked a bit too much on the well-done side. Nothing like the "old days" of curled up pepperoni, real Wisconsin Brick Cheese, and PLENTY of sauce. Not sure when they changed the amount of sauce, but I felt It was no better than just getting breadsticks with a side of sauce. Well, maybe we are in the minority. But for us, the "good ole days" at Primo's are gone. read more

Never left a review before for anyplace on Yelp, but felt compelled to do so. When an establishment won't take a coupon from their own website, I take major issue. The pizza here is okay (at best) when you really want some food, but Jet's, Buddy's, Green Lantern, etc. are obviously better. It's very close to us, though, so every now and then we order it. Their response when I showed them my coupon on the website was, and I quote, "you need to print it out." Oh, and, "we get that about five times per night." You mean people trying to use the coupons you have on your own website?!? WTF?!? Are you f'in kidding me? I won't be coming back here again. Ever. And I will use whatever limited voice I have to tell people about this experience. read more

Had pepperoni pizza to go for $2/slice and it was a bit greasy, but it's ok. Sometimes grease can cure a bad day, and I had a pretty rough Friday. The pizza slice didn't WOW me in any way but one slice was surprisingly filling. I could only eat 1 1/2 slices. Pizza There was more cheese than sauce and in fact, it reminded me a lot of little caesars with a jets pizza style cut. I did appreciate the dough. It wasn't too crispy or chewy. It was just right, but again it was saturated with grease, so I had to dab it a few times with a paper towel. The pizza was tasty and did its job. :) read more

Primo's Pizza - Pizza to go! :) - Pizza Near Me - Birmingham, Michigan

Primos is a neighborhood gem. Their pizza is always yum and fresh. They have a stellar wine selection and always come thru with the best costumer service. Their hot slices are a treasure so they will forever have my business. read more

Getting a quick and fresh pep slice ($2) for lunch is always a grand idea! They also have plenty of cold drinks and chips/snacks to choose from. read more

Primo's Pizza - curly pepps FTW! - Pizza Near Me - Birmingham, Michigan

Love the pizza here! Best we've had so far in Michigan. Usually get pepperoni, bacon & mushrooms on our pizza. Always consistent. Last time we tried the BBQ pizza and it was sooo good! Also have to get the garlic cheese bread every time! read more

I'm being generous. Soggy, No taste. Not the best. I didn't want to eat my lunch

Still top notch pizza, I've been a loyal customer for 15 years. The customer service is a mess though. They seem like you're bothering them. I don't need anyone to be my buddy, but don't cop an attitude with your customers, there are plenty of other good spots in the area and I am going to have to mix it up until they get that figured out. read more

I tried there pizza twice after the fire ... most expensive pizza carry out around and worst tasting .. pizza sauce taste like tomato paste out of a can ... just speaking the Truth read more

The general manager is really unprofessional and argumentative. I ordered a pizza and requested they take off the anchovies but it came with anchovies it was really disgusting and the pizza was cold. I called to ask if they can help fix the situation in any way and the general manager was extremely undiplomatic and rude about helping solve the situation. I have paid less for better service and quality pizza. read more

It's been about 9 years since I've had a Primo's pizza. Having recently moved back to Michigan, thought we'd give it a try. So glad we did. The pizza was fresh and delicious...as good as I remember. Also had the shrimp. Amazing! Curbside pick up was a breeze. Mask and gloves were appreciated. Glad to be back! read more

Delivery of a large thin crust for $23.00. Burnt, smart ass delivery driver who wanted to explain why he hates Donald Trump. He said "I hate that he spent my hard earned taxes on the farmers subsidies" I asked if he was involved in farming in any way, answer "no". I responded with please tell me what you like about the current alternatives. He said "I love Elizabeth Wareen, I could deliver pizzas and make a real living..." I asked his age after that statement. Answer = 37. I confirmed the following: White male, no kids, 37 lives with mom. read more

Not Buddy's. Buddy's is Amazing. Rude staff. Soggy pizza. No public bathroom. Not Buddy's. Pizza isn't fresh. Buddy's pizza is always fresh.

Primos never disappoints with their pizza! If you aren't hungry enough for a whole pie, they ALWAYS have slices!

Good pizza, great salad. Came with my Mom and decided on carryout since the Covid crisis was heating up.

I'm sad my husband got sick after eating the pizza, but I'm gonna blame the crazy thick cheese that's so rich and gooey and sinful. That being said, he said it was better than almost every pizza I've brought home for him. Eastsiders will remember the smell of Buscemi in Eastpointe when you walked in. It was instantly mouthwatering abd they have the SAME SMELL HERE. OMG. Can you please make some vegan pizza? Please! Their wine selection was divided up well with cute little signs and their selection was not boring by any means. Do not let the dated, slightly nostalgic sign fool you, this place is the bee's knees. I'll come back when they make vegan pizza. read more

We just moved to the area and we're looking for a good pizza joint. Saw Primo, ordered 2 large thin crust pizzas. When they say thin crust, they mean "cracker like flat bread crust" - almost no crust and very thin on the toppings. 5 people, 2 large pizzas and we're all still hungry. The pizza was good (not great) but for the money, it was just not very much food especially relative to other local pizza places. Sorry Primo but you have sorely missed out on the quality/price/value ratio. read more

The pizza is good/OK.....my wife calls it "seriously mediocre" but it is square! fresh! hot! close by! open late!, and sells BEER! The staff is really nice and even the ex cons slingin the pies have a nice word or two. You can't lose with Primo's, place is great. (Well, it does seem to be a phat hangout for teenage geeks during the summer nights, but just push them aside as you glide in for yer carryout=) read more

Average pizza & they wouldn't honor my coupon because it was on my phone. It's 2016 by the way... Even called ahead of time and the guy who took my order wouldn't even check with someone about the coupon. He just said he doesn't deal with coupons. *thumbs up* So I wasted $30+ for two mediocre pizzas that ended up in the trash. Woohoo!!! :D read more

I used to really like the Primo's that was in Oak Park (when I lived in Ferndale) but I'm just not impressed with this location. Firstly, the pizza is expensive, and it's really no better than Jet's or Green Lantern - in fact, it's worse than Jet's & Green Lantern. You get a better value without coupons at the other places. Secondly, they won't honor a coupon unless you have it in-hand. It's 2016, there are six pizza places within one square mile and you're going to fight me over a coupon with a $3-4 value? Please. I was tempted to leave my order there and walk. Thirdly, the service is lame. Both times I picked up pizza from this location, I got hassled over the coupon and the cashier was rude in general. Eye-rolling, sighing and general annoyance was abundant. Fourthly, much of their fancier beer doesn't have price tags. Which forces you to either have a surprise when you get to the register, or be forced to interact with the not-so-enthusiastic employees. read more

Owner was extremely rude. I paid for my food, went to my car, and looked at the receipt to realize they forgot to honor my coupon. So I went back inside and he rolled his eyes and refunded me the coupon amount. He shorted me a dollar and I politely let him know, and then he made a huge scene exclaiming how everybody makes mistakes and he started raising his voice. I told him I don't care about a dollar that much and said it's fine and he continued to yell. Everybody in the store was looking at me and his own employees were silent, sort of confused as to why he was acting like that. I am absolutely appalled about the whole situation and can't believe it actually happened looking back at it. All because of a dollar. The pizza itself was mediocre, too greasy for my taste though. You can see the grease in other reviewer's reviews quite easily. Nonetheless, I will never return to this establishment because of the disrespect I received. Also, why give out coupons if you don't want to honor them? You're trying to entice customers to come in, especially new ones like myself, and it worked. With better service and a better product, you could've had a regular. read more

Oh, Primo's ... I'm a high school student right up the street, so that means dollar slices. Paired with a 99¢ Arizona, you can guarantee that Primo's is pretty much my place. I've literally never ventured anywhere except the perimeter of the store to grab a drink or the front counter to get a slice, so I can't comment on the selection of anything else (honestly, I don't even know what else they have). However, their pizza is quite tasty, and, honestly, that's all you need to know. Oh, actually, you probably should know that it's very, VERY easy to back into the big yellow pole that holds up their sign. And it's very, VERY expensive to fix that. read more

Primo's has definitely spoiled me for all other pizzas!!!! Just thinking about it right now is making my mouth waterl! Knocked off a star since they are a little on the pricey side, but they're constantly sending out coupons (although the value on those just went down a tiny bit). With a coupon, the price is just right, and you can't go wrong with their square pizza!!! read more

Simply the best pizza in the Bham area. Pizza is available in round or square. I recommend both...totally different flavors. The round is thin and more NYC style where the square is thick and robust. The key to their pizza has long been thought to be the pans. Primos has been around a long time and I think the pans may be close to original...makes for a great crust! Lastly, they are open late and serve a beefy slice for $1.50. Worth the 1:45 am drive by on the way home for sure. Oh, and hit their web site before you order...they have coupons. read more

Very dry customer service - Owner was not smiling at all and gave us ugly looks. This is very disappointing as they should be excited that we are coming to their business rather than other businesses in the area. On the other hand, pizza dough was chewy and are using inexpensive cheese - not much flavor overall, very average. This was my first time here and I will definitely not return after the experience I encountered. Paid 45 dollars for two large very average pizzas .... very upsetting. Any way I could give this place less than one star...??? read more

Talk about delicious pizza! My friend and I spent a good half hour searching for the famous Primo's Pizza in Birmingham. I was hesitant because it's situated in an up-scale (granite counters and cute coolers) convenience store. I was pleasantly surprised. Everything about our pizza was perfect. It reminded me of the pizza that one can find in Manhattan. Not expensive either! One small and one large pizza fed 8 people (with more to spare!) for under $20.00. read more

I had a late night pizza craving so, I looked up places that were open late at night. Primo's came up as an option. I'm a huge fan of square pizzas so, I was really excited to have some. The pizza itself wasn't that great. The cheese and sauce weren't very flavorful and I also had Italian sausage on but it was flavorful. The only thing that I really liked was the crispiness of the crust. It was also very expensive for 6 slices that I was getting. I don't think I'll be returning again. read more

Best round pizza in the area. Don't get the square pizza and get pissed when it's not Buddy's or Loui's. The round is excellent so don't stray. A bit pricey but worth it for me. read more

Extremely rude. Sullen, unhelpful staff. I called the other day to order and the guy said, "I don't know what you're talking about." I repeated and he just mumbled. Overall the food has massively more sodium than any other pizza shop. Almost inedible. Way more expensive than any other pizza shop. read more

I almost walked out. The guy at the cash register had no mask on. There is a partial plexiglass area but it's not a substitute I

Having reviewed this place almost a year ago and now with a few more visits under my belt I feel fair in saying that the pizza just isn't as good as it was a year earlier. The pizza I had last night was underdone leaving the pepperoni par cooked and the pie itself had hardly any sauce on it, which is a bummer because their sauce is one of my favorites. The cheesy bread was very cheesy but again underdone. I did really like their chicken strips but they didn't pack my dipping sauce with them. All that said if I were to order here in future I'd be checking my order and asking for extra sauce and well done pies. read more

While Primo's has been around a long time, and their pizza is top notch, I have found the counter staff less than friendly when it was clear I was there to pick up a couple of slices rather than a full pizza. Never mind that when Shore mortgage was just down the street, I was a customer DAILY, small though my order was. They seem to TRY to treat me like rabble. I dunno if the it's just a matter of day staff and night staff having different attitudes towards the customers, but the number of times my order has bagged upside down (so the cheese sticks to the foil they wrap it in,) or that I got no corner piece (despite ordering multiple slices,) seems less than coincidental. Which is a shame, because A) repeat business is your bread and butter as a small business and B) I like the pizza and their well stocked beer cooler. Maybe the "help" isn't welcome there at the polite dinner hour. (Luckily, Jet's is there for me as a single man who hates to cook, when I don't want to be judged for my order.) read more

A forty five minute search was rewarded, REWARDED, with two greasy slices of corner-y goodness. The pizza is made in-house and its very fresh [and very hot]. The pepperoni on top is tiny and so good, it was definitely the perfect end to an epic journey. get it. read more