TOP 5 - deli sandwich. They say bread make the sandwich - in this case it elevated the sandwich to an entirely excellent level. I got the Sharp Italian. The sandwich was perfectly made with plenty of meat. It tasted great! My plain wife ordered the Ham & Cheese. She couldn't stop raving about the seeded bread. The staff was friendly and efficient. read more

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Easily the best hoagies (and cheesesteaks) you can get outside of Philly. Old Italian or Sharp Italian. Get the seeded roll. For steaks, I prefer a pizza steak with sharp provolone...or even a sharp provy add long hots and broccoli rabe. I can't go in here and not get 2 full size for today...1 full size for tomorrow. Worth. Every. Penny. The chicken cutlets and meatball subs are ridiculous as well. But remember: seeded, sharp provolone, broccoli rabe if it's a hot sammich. read more

Excellent sandwich shop. Hoagies, subs, whatever you want to call them, they're fantastic. My go to is a chicken diablo, primo size, with onions, oil, and vinegar. so good. so spicy. so cutlety. so yummy. food took a few minutes to make, which is fine, I'm not a Karen or an impatient tutu like some of the other commenters who calls the employees lazy because they take the time to make the food right. this is amazing and they should have them eveywhere. read more

Very fresh seeded roll, meats and sharp provolone were great, but the hoagie could have used a bit more meat. Long Hots were tasty and added nice touch. Friendly staff and inside was clean. read more

PrimoHoagies - Sharp Italian with Long Hots - Sandwiches Near Me - Lancaster, Pennsylvania

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I'd say their highlight is the seeded roll. This trumps any fast food hoagie chain around. Their toppings selection is perfect. The online ordering did not work and their were complications at checkout. Had to wait 45 minutes for my hoagie. Prices are pretty high... $12 for a 9 inch hoagie that has a small amount of meat. read more

PrimoHoagies - Turkey & Cheese - Sandwiches Near Me - Lancaster, Pennsylvania

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As I read the other reviews, I had to smile. It's interesting how some like one thing, but someone else doesn't like that thing. Our takes and expectations are different. Personally, I feel Primo makes an excellent hoagie - though, I do get the same one each time. Yeah, I know I should venture, but why - when this is near to perfection. I always get one of the Italian Classics. What I like: the quality of the meat, nice portion size, how it's layered (come on now, this is important too), when I ask for certain things, the employees actually listen (cut it in half, add hot peppers, no to oil and vinegar). What I don't like - that bun! I see that some of you said you like it, but I find the outer part, in being too hard. Offer me a different roll; that would make me happier. read more

Finally a decent place to get a hoagie! Many of the local pizza & sub shops bake their pizza dough into rolls and it just doesn't comparable to a fresh baked roll. The hoagies are meaty and filling! Quality ingredients and very fresh. I opted for a no seed roll and glad I did. My husband found the sesame seeds to be over powering preventing him from tasting the flavor of the turkey. So if you aren't sure if you enjoy sesame, I'd hold off. Side of potato salad also tasted fresh, like made this morning fresh. Not the typical Amish style you find around Lancaster Co. read more

PrimoHoagies - Sulmona (turkey) - Sandwiches Near Me - Lancaster, Pennsylvania

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Hoagies was bland with only meat and cheese. No onions or mushrooms to go on my cheesesteak. Bread wasn't hard enough. I would rate this as a C grade. Don't waste your money eating here. read more

Not a completely terrible sandwich but the most overpriced sandwich I have ever had. Idk how they justify their claims with barely any meat, less than a foot long, and some crunchy not soft bread. Honestly you are better off at jersey mikes or Jimmy John's. read more

I was offered by a female worker, a job, and I had filled out applications for this place. I'm 16 and I have my working papers. My dad knows the evening workers, so he figured it'll help benefit me being that I was gonna graduate Junior year. I was told multiple times that I was going to receive a call, and it's already been a few weeks. I ended walking to the place, asking out of curiosity, and I was still told the same thing by the same guy, saying it was gonna take a while, yet they were "urgently hiring." In my opinion I feel like it was a racial thing, because I'm a Puerto-Rican American, even though I'm pale as hell. and not once have I ever seen a Spanish, Black, Brown, Etc. Once I tried looking on Indeed again, they weren't there when I searched for them, and the fact that everything is expensive and yet we only get paid less than what I am getting offered for Dunkin' isn't worth it, so I decided to apply for Dunkin' and I got a interview already this Sunday. read more

I checked out Primo's in November and was disappointed in the product. Almost $9.00 for a small Italian sub is crazy! For that price, I expect a loaded sandwich, which it was not. The sharp Italian Primo, while good, was also not worth $12.99. I can get the same or better for less elsewhere and will likely not be back for awhile. Hopefully Primo's will revisit their pricing methodology at some point, but Primo's is not for me. read more

I got a corned beef hoagie, and it was just plain awful. Not much meat and cheese and then a ton of coleslaw on top of everything. It was at least 75 percent coleslaw and not good either read more

Primo Hoagies continues to exist in the same location it has for the past few years. Recently this location had a change of ownership. The hoagies crafted here are as delicious as they always been. Their menu is pretty large with numerous varieties of hoagies. They do have a rewards program where you earn points that you can redeem for sandwiches. All you need to do is give the cashier your phone number to register and also when chevking out to earn your points. One thing I have always loved about the hoagies made here is the bread, a sesame seeded hard Italian roll, which is the perfect vehicle to deliver goodness to your belly. Service is always friendly in my experience here. Lately, I have been receiving text messahes on Wednesdays and Sundays offering discounts on sandwiches. Just give your phone number when ordering to take advantage of the savings! read more

PrimoHoagies - Sharp Italian - Sandwiches Near Me - Lancaster, Pennsylvania

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I struggled with how many stars before posting and settled on 3. From a straight hoagie perspective, I would likely have given a four. Good meat to veggie proportions , taste was very good, the "hard" roll (as a hoagie should have) was also good. Unfortunately, I had to lower it due to service issues. As others have noted, there is a bit of a wait. I'm accustomed to this now as everywhere is short staffed. What wasn't ok with me is that two customers who ordered multiple hoagies to go AFTER my wife and I ordered two to eat in received their orders before we got ours. Neither of ours were hot hoagies, just Italians so nothing had to be cooked. Please complete orders in the order they were received. Also, we both ordered oil and vinegar and my wife also ordered mayo, yet both were dry. $27.52 for two hoagies and two drinks...would feel better about it if the service was better. read more

PrimoHoagies - Sharp Italian - Sandwiches Near Me - Lancaster, Pennsylvania

Inconsistent attention to detail on the food is the only think keeping me from giving a 5 star rating. The quality of food and ingredients is excellent. The kids working there not so much. read more

PrimoHoagies - Primo Chicken cutlet with extra mayonnaise? I don't see any mayonnaise!!! - Sandwiches Near Me - Lancaster, Pennsylvania

On June 4, 2022, I found a long black hair stuck in my 2nd bite of my Phila cheesesteak hoagie. (my hair is brown and silver, and every bit of it was gathered in a tight ponytail). I tried calling the Fruitville Pike location, where it was made, 3 times, but no one answered the phone and I received a "voicemail box is full" message each time. The only silver lining is that this happened to me, and not in the large party tray we were about to order for an upcoming reunion my husband and I are hosting at our home. Even though my sandwich was tasty, I cannot recommend Primo, until or unless they start wearing hair nets. With so many other options in town, we will purchase our large party tray elsewhere. UPDATE: I returned to the store to find they have a manager from another, successful, store working hard to improve the Fruitville Pike location. This manager offered me a heartfelt apology, a full refund or another sandwich. I appreciated his sincerity and look forward to giving them another try in the future. I do still wish the staff would be required to wear hair nets and beard nets while preparing food. read more

PrimoHoagies - Long Black Hair! Disgusting - Sandwiches Near Me - Lancaster, Pennsylvania

I frequent this location of Primo Hoagies for lunch because I work in East Petersburg. As far as sandwich shops go, Primo is one of the best around. Fresh ingredients including meat sliced right when you order it, fresh rolls, and the sandwiches are stuffed to the brim. I usually go with my usual Italian, which they do perfectly. There is so much meat and cheese in this sandwich, but it all stays in the roll and is not messy. The toppings are just right. I usually eat my sandwich at the location. It is big enough to accommodate enough people while still having a line of people waiting for their food. I will definitely continue to be a customer of Primo! read more

Sandwiches are stellarly delicious . I received a free sample in my bag when I last ordered!

I look forward to visiting my parents and getting primos and also around the country when I travel. You expect certain details which brings you back. This time however was a huge disappointment. We ordered a whole sharp Italian and a primo size, long hots, pepper shooters and sweet peppers. The hoagies looked like they were cutting food costs because they skimped on the meat. Horrible because when you pay the price you do for a hoagie you expect it to be consistently good and priced accordingly. This location was better before. read more

Absolutely awful!! Never go to this location. The workers were extremely slow and did not communicate well. They looked like they hated their job and were disrespectful when trying to order. My sub was a complete disaster. Soggy and tasted horrible. It turned into a mess when I picked it up. read more

PrimoHoagies - Sandwiches Near Me - Lancaster, Pennsylvania

I have to give a huge shout out to this place! Not only do they have really awesome sandwiches with the best ingredients--their service today was fantastic! My husband ordered a sub that didn't indicate it was spicy. When he got it, it was too much heat. He took it up to the counter and asked if he could exchange it for something else. The owner was incredible! He was friendly, apologized, made it right with a new sandwich, gave us a coupon for our next visit, came out and talked to us...THIS is service! Great food + great service = a return visit and a high recommendation to all of my friends! read more

PrimoHoagies - One awesome sub!!! - Sandwiches Near Me - Lancaster, Pennsylvania

Yes, I could tell you about the friendly service, the extensive menu, but let's talk about girth, for hoagies. I've had plenty of nice sandwiches and many that were longer (the primos clock in at a supposed 9 inches), but at about 4.5 inches of girth these have to be some of the thickest around. Are you kidding me?? Yes, mine was loaded with extras but look at those buns!! They're clearly meant for all that girth!! I got the Italian diablo, by the way, and it really filled me up! Keep it up primo!! Who says all chains suck?? Not me!! read more

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Ordered from them twice. The first time they screwed up so badly, the Grubhub driver LEFT without getting the food. Another person picked the order up and it was still wrong. The second time they AGAIN screwed up the order and didn't even send some of the food we ordered. NEVER AGAIN. The food sucks and the people can't do anything right. read more

Went in at 11 took 15mins. to get 2 sandwiches when only one person in line ahead of me. That's a long wait! Most full service restaurant take 15mins. Expecially since there were like 7 people in the kitchen but no TV's on no music employees walking in with McDonald's (not a real confidence booster when employees eat McDonald's instead of the food there making) seemed like they weren't ready to be open. Ordered small roast pork that I eat there. I know it was a small but for a $7.00 sandwich it was like 5" long and had about 3ozs of meat and a little 2oz cup or weak pork broth. The roll cost maybe a quarter and pork is $2.00 a pound so that sandwich cost about $1.00 and you change $7 Then I got a sharp Italian to take home. When I ordered it I added onions, extra sharp provolone & extra oil & vinegar on the side. Just open that sandwich to eat it as an early late lunch /early dinner since the roast pork left still hungry. Well open my sandwich No CHEESE, No LETTUCE, No TOMATOES AND DRY. I didn't order it dry just extra oil & vinegar on the side. Ive eaten at several Primo's down closer to Philly this one leaves tons to be desired read more

PrimoHoagies - Sandwiches Near Me - Lancaster, Pennsylvania

The most unprofessional bunch of kids working here. Order 2 sandwiches online for pickup and get home and both are made wrong. Drive all the way back, they slump around, remake them in silence and again can't quite get it right but the worst part is no one even apologies for their mistake and my inconvenience. I don't care if it's a pandemic or not, people need to adjust the attitudes and stop acting like they are being inconvenienced by actually having to work. Won't return here ever! read more

What a extremely disappointing experience. We placed an order for over $100.00 over a week ago, for pick up today at 2:00 pm. Even received an email confirmation of the order. My son showed up at 2:00 pm today to pick up the order, as we had company coming at 3:00. When he got to Primos, they had no record of the order and gave him lame excuses. He showed them the order details on his phone. They couldn't have cared less. Not a single apology. It took 30 minutes to make the order. No discount, no apology, no visit from the manager. I really wish I'd given the business to some else. I will be contacting their Corporate office. Useful Funny Cool Business owner information Anastasia B. Business Manager 8/6/2021 Thank you for your feedback. We'd like to get more information to further look into the situation. Please fill out this form: primohoagies.com/contact.... Once that's filled out, we'll be in contact from there! Only problem is when my son went to pick up the order, the store had no paperwork, so the entire order had to be recreated and no receipt was given. Therefore I can't complete the above referenced form you sent, as I don't have the "check number from the receipt" that is a required field. read more

I'd heard the bread was good at Primo so I had to check it out. Glad I did. Got the Big "T" Diablo with hot peppers. Doubtful you could go wrong with any choice so take your pick and enjoy. The hoagie alone would've made me happy. An awesome lady (likely the owner) came out and gave out some of their extra rolls. I got to share those with the family so Primo gained future business with more than just me. read more

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Yo. I've loved Primo Hoagies my whole life. Food is great. We ordered through GrubHub because they don't deliver. Our order arrived and we received 1 of the 3 hoagies we ordered. Called the store, cashier admitted to personally not putting all 3 sandwiches in the bag, and then told us that they were no longer taking orders because they were closing in 30 minutes and to call GrubHub for a refund. Pretty awful customer service. Thanks for the one $54 sandwich. read more

This location is conveniently located next to a few other good food spots. I have eaten lunch here quite a bit and enjoyed coming back because of the quality and freshness of their hoagies. I do not have any complaints with this restaurant, and I will continue to come back. I can tell the Workers get a little frustrated, and at times it looks like they are missing supervision. I think if a better system is in place with taking orders, ensuring that the dining room tables are clean, and overall a good quality experience for customers, then I would have no problem writing this restaurant a five star. read more

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Great overwhelming selection of hoagies. The rolls taste fresh baked and the deli meat full of flavor. The prices are super reasonable. This will be my new stop after some good outlet shopping. read more

PrimoHoagies - Nice clean open area. You can see them prepare your order - Sandwiches Near Me - Lancaster, Pennsylvania

Great food service need adjustments order food got bottled drink pay for everything. Then I put my drink back in cooler to keep it cold till I got my food after got food I got my drink and ate my food a few minutes later a young man from across the room tells me do you want to pay for that drink I asked you talking to me because they was someone else at another table in front of me he yes you I said come see the bill come over looks at it them walked away with saying a word a little embarrassing hope the owner see this read more

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Subs are great! Loaded and not skimping on ingredients, would've took a pic but I ate the sub too fast, lol! Delivery guy was so sweet too, very nice guy, he texted me when he was leaving , how long he should be and again when he got there, excellent communication this business has with customers, read more

got the chicken cheesesteak. haven't even gotten it yet but very great service which is especially nice during these times. Rudolph cares about what he does and i'll come back off that alone. read more

Went their today for 2 Diablo T's for my son and myself after bragging how good their hoagies were. I was upset at the little bit of meat on both hoagies. It was like the meat that they use for one, they just broke it up and made two. I could not taste the meat at all and the roll was so hard. The only thing I tasted was the mayo, lettuce and tomatoes. I was just their in July and really enjoyed my hoagie however, today was a waste of my money. read more

Went in today and was greeted by a lifeless employee, hardly acknowledged my presence. This isn't the first time I've noticed the employees being this way. If it wasn't for the quality of the sandwiches, I'd never go back. read more

My family and I were going to my Aunts for lunch so we stopped in the Primo's for hoagies to bring for lunch. The hoagies were excellent and the counter people were so nice and helpful! read more

The best subs ever! I always get the turkey sub...and its so damn good... Their cookies are addictive! Take precaution when venturing out on the sweets... you can't just eat 1... It can be busy on Sundays... So if you want a quick bite on Sundays... I would call ahead... The wait could be up to 20 mins... Worth it though.. Prices are fair also... read more

I think I had the same employee as the reviewer below me this past weekend. LIFELESS is truly the only way to describe them. No hello, goodbye, thank you. Nothing. They are completely dead behind the eyes and probably shouldn't be at the register. Quality of hoagies has gone down lately, they are a mess and very hard to eat. Also asked for the mayo, oil, vinegar, pickles on the side...which they did do, but also put it ON the hoagie as well?? Which makes for soggy soggy bread by the time I get home. Bummer. read more

I just picked up some food here tonight. I placed an online order and when I went to leave, I noticed the bag was really light. I realized they had forgotten to include the sides and drink I'd ordered, so I had to read off the list to them while the guy went around and collected them. Now as far as the food, I got one of the Italian hoagies and it's inexplicably flavorless. It doesn't taste bad. It's just bland. I'm not even really sure how to describe it. I also got the potato salad and it's salty. I was really craving a hoagie before the football game tonight and was excited about this place based on the reviews. I won't even bother trying another type of hoagie. This place just makes me wish even more that Bruno's was open on the weekend. That's what a hoagie should taste like. The only reason I'm giving this place 2 stars instead of 1 is because the staff was really apologetic about forgetting my other items. read more

I was in a rush to get some food and head back home, so I entered the store a little flustered. I asked the two men and one woman at the counter if they had gluten-free options for bread and the woman said they had seedless and seeded bread, but no gluten free. I thanked them and was going to exit when one of the men told me they could make my sandwich into a salad of sorts! So I ordered the Bada Bing in salad form. The man with a mohawk proved to be very helpful! He was dedicated to making sure I had everything I needed with my order. For a make-shift hoagie salad, it was pretty good. There was a little too much broccoli rabe in relation to the chicken, but I'll let it go because they seemed dedicated to pleasing a patron. read more