Over priced for what it is $35 for 15 pieces of pasta (yes I counted) and 4 Italian sausage crumbles... $25 drinks... super proud of their mention in the Michelin guide... far from a Michelin star restaurant read more

Primo is not a good restaurant. Calamari was burnt and greasy. Worst calamari ever. Plus it was expensive. How can you screw up fried calamari??? My wife's meal included shrimp which was mushy & terrible. The bread was stale and hard. Beautiful hotel and lazy river. Don't eat at PRIMO!!! read more

Primo - Burnt Calamari! Yuck. Cannot believe they tried to serve me this crap. WTF... - Italian Near Me - Orlando, Florida

This was easily the worst meal I've had in a while with such a high price point. A few things we experienced are as follows: - extremely poor service, we actually saw the water pitcher table nearby and served ourselves water all night as although we asked twice we never got any! - our server acknowledged us upon arrival then disappeared for about 25 minutes... after we had appetizers then he didn't take our entree order for quite a while after that (in all we dined with just appetizers and entrees in about 3 hours) - after appetizers our silverware was never replaced after it was cleared involuntarily so one guest at our table requested silverware to eat our entrees.... the server returned with 1 fork and 1 knife for all 5 patrons and had to return with 4 more sets upon realizing we all needed silverware Now for the food: - the rock crab arancini was the most mediocre thing I had, it was basically a crab cake but nothing special - the meatballs were pretty good but again nothing phenomenal, it's probably the only thing I would order again if forced to go back here to dine - the rigatoni was severely undercooked (not even close to al dente) it was actually a bit crunchy eating it - the cavatelli was quite comparable to something you could pick up in the frozen food aisle or through Factor Meals except here you pay $30+ for it - one guest at our table did enjoy portions of the tortellino dish however the lobster was overcooked - the cost of the food would certainly be reasonable as it is farm to table however the taste and portion size did not live up to the price points As for ambiance, it was quite loud up front but we were seated in the back and could hear each other. This was to be expected in a hotel setting. Overall, I will not be returning however I am truly hoping the restaurant as a whole was having an off night so that others don't have such an experience. read more

My wife's it was my wife's birthday weekend so I was looking online for Michelin star restaurants! We have recently been to a couple Michelin restaurants and loved how everything that came out. It came out with love and care for each item. It had to be perfect so I was expecting that hotel. It was literally number one on the Michelin guide huge question mark there! So when we got there we seated, we had a great seat comfortable they brought out some little hors d'oeuvre cracker right away with a beef tartare or something on top, but it seems like it was sitting in a fridge for a while and then they just pulled it out and served it to us. It didn't seem like it was prepared as we came through the door and then given to us, it was style not crispy. It was kind of blah talk to the waiter. He had great descriptions and he knew the whole menu. I asked him about the Michelin star and he said they were nominated. I didn't wanna go someplace that was nominated. I was really hoping that since it was a Michelin guide I would think it actually had a star or two anyways let's get into it. Online saw some meatballs. I figure OK let's try those they look good. It came out. Didn't look anything like what it was online the Michelin star restaurants I've went to came out. I was like dang this looks better than what they show online. It was like a piece of art, no matter what it was so I was a little bit letdown because the meatballs that they slapped on a plate with a dollop of ricotta we're just scooped up a container. It wasn't like they went back there and were like three meatballs and they cooked them. It was just fast food. It was all prepared already. It was nothing special ordered something different. His explanation for it was great when it came out. It looked nice, but it was cooked and then they just threw it in the deep fryer and gave me a little bit of sauce and I thought the sauce is where it fell short! Zero flavor explosions here we each ordered the swordfish. The swordfish was good, but it came out on a plate of lettuce or garnish plain very basic nothing special everything that they did. I could've done everything at home this falls in line with Casa Stefano , Carrabba's or Macaroni Grill at a price that is more than triple or quadruple we also had a salad farmers i think it was called ! water 1 cocktail 1 glass of wine, & tiramisu ! After a 20% tip we were just under $400 Now we have had wonderful experiences at some other Michelin star restaurants and payed about the same BUT this was not made with love ! It was not cared for ! Attention to detail there was none!!! I mean this with all my heart this is no different from Carrabba's or Macaroni Grill when it comes to quality of what comes out and we eat at those places and enjoy what we get but when your portrayal is that of something upper echelon or higher class this falls waaay short and shame on the Michelin guide for false advertising ! read more

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Had to wait over 30 minutes to be seated even with our reservation. Not the Ritz or JW quality. The manager was a deer in the headlights. Extremely disappointing. read more

This was by far our favorite meal at the hotel. The restaurant was beautiful and the service impeccable. We loved the added touch of watching the Chef inspect each dish before sending out and he even greeted us at the table. We'll be back for sure. read more

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Salty food, noisy restaurant. But good bread and good wine offerings... The bar where we waited to be seated was casual and service was fast. It went downhill from there. For some reason they sat our party of four at a six-top right at the entrance. One side of the table was a cushioned bench, and the other side had chairs. The bench was a little too low for the table, so three of us sat in chairs and my husband sat on the bench. It was an awkward setup, the restaurant was noisy, and conversation was challenging. The bread we ordered was delicious. The charcuterie was a huge presentation, but the variety was hit or miss. The meats were good. The cheeses were just okay, except for the very dark blue cheese--creamy and good. The honey was locally harvested, which is a lovely concept, but the comb was all smashed into the honey making it too waxy to enjoy as part of the charcuterie board. The entrees were all too salty. I had a Farmer's Salad, and I expected the bacon to be a little salty, but everything was salty, even the vinaigrette (which, by the way, was pre-tossed--ask for it on the side if you're concerned). Overwhelmed the salad. My husband had a pork dish, also exceptionally salty. The two others had pastas--they didn't mention why, but none of the four of us finished our dinners. read more

The hostesses are RUDE and ARROGANT. They are smug and condescending. The place was half empty and they said zero availability so sit at these little waiting area tables to eat like a child banished to the kiddie table at Thanksgiving (unfortunately no tv and no Lions game on either). The food was mediocre for the price and frankly the decor is dated. They have cheap plants hanging above the bar area and there was dust on some of the surfaces. I didn't pay attention to the health code violations listed here on Yelp but should have. Don't eat here. The JW Marriott should be embarrassed and as guest here, I am disappointed to be a Titanium member. read more

Can get quite noisy. The charcuterie board had some interesting items. And the bread was very fresh and yummy. The lobster in my pasta was very over cooked. When paying top dollar, I expect the food to be better than it was. read more

I'm not gonna lie. I saw the menu beforehand what I had in mind for the night was not available that day. The atmosphere was great. Well decor with very attentive service. There was a little bit of a wait with a reservation but worth it. The food was a little pricey but it's expected for the area and given the flavor and quality of the ingredients I believe it's well worth it. Will definitely be back in the near future. read more

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Food was great. Came for valentine's day special menu and really enjoyed the interior design and build of the restaurant. It's inside the JW Marriott building so you can walk around after. Service was meh. Honestly worst part of the experience. WARNING Valet parking is $50!!! They do not tell you at any point that you have to pay FIFTY DOLLARS just for parking. Ruined the whole experience ! So upset. read more

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We first came to Primo years ago and loved it, making sure it was booked whenever we visited the Grande Lakes property and were excited to see the remodel and new menu. Fabulous in every aspect. It's bright, light, trendy and has that perfect modern day Mediterranean feel that both makes you feel at home and like you are at a far away resort. The menu isn't huge, but each dish you can tell has been created with a purpose, and such care to detail. Even as a foodie Ill admit I googled a few ingredients to see what all certain dishes entailed. We started with cocktails (which was a great choice... fabulous bartender). I had a gin based cocktail that tbh I wasn't sure of all the ingredients but felt confident it would be the perfect blend. My bf had a Manhattan and was also equally impressed. We stayed with bread service, initially a little put off by the $3pp charge, but with the bread being homemade I suppose it keeps people from asking that don't really want any. Also, super tasty; a carmelized onion and rosemary focaccia, a sesame crusted white baguette and a wheat sourdough served with olive oil and aged balsamic. We were STARVING and opted for a pizza as our starter and went with the salami. Nice and thin and extremely flavorful, the salami had a little kick and despite not looking overly fancy, was so so tasty. My bf went for the rigatoni and I had the big eye tuna appetizer as my main. The tuna was the perfect portion and the accompaniments with it were outstanding. I would never have thought to pair some of the textures and flavors, but each bite was better than the next. The rigatoni was hearty and gone pretty fast! I was excited to try dessert and we settled on sharing the zeppoles. The seasonal sauces were a dark chocolate Ganache and an apple caramel. The outside of the zeppoles was light and slightly crisped with perfect cinnamon sugar dusting. The inside was a bit eggy and undercooked for my liking, but the portion was huge and the other tables around us certainly seemed to enjoy them; so I'm leaving my eggy comment, but each has their own taste preference! I wish I would have been able to try another dessert offering! The chef came out to talk to the table next to us and suggested the goat cheese cheesecake (sounds amazing right) and there were a few other items that sounded fabulous I look forward to trying soon. All of this partnered with outstanding service by our waiter Drew. He patiently answered so many of my questions, made suggestions and told us more about the farm and garden on property. His interest and pride in working there certainly matched my interest and love of food. We look forward to coming back and will reinstate Drew again if able! read more

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Primo is a fabulous Italian restaurant located in the JW Marriott. It does not feel like a hotel restaurant at all and that is definitely a bonus. We had a large group--about 10 of us--on a Saturday night. We started with lots of appetizers - the Primo Meatballs, the Gnocco Fritto, the Seasonal Arancini and Margherita Pizza. All of our appetizers were amazing. The pizza was probably my favorite--a really good thin crust pizza with a perfect crust. The meatballs were served on a bed of really creamy polenta that was cheesy and perfectly seasoned. I ordered the Florida Red Grouper that was served over lentils. It was so perfect--a nice sear and crispy skin with moist, tender meat underneath. The lentils were a little on the salty side but the fish was the main star. I also ordered a side of broccolini and it was the best broccolini I have ever had. It was roasted and the slight charred, smoky flavor on the broccolini was divine. I will be honest--we also ordered four or five desserts but I can't even remember what we ate. All I know is that nothing was left on the plates. The service was great--there was never a time when we needed anything. Our server was on top of things, constantly refilling beverages, bringing food, clearing the table. The food was flavorful and fresh. Loved it! read more

Everything was next level. Every bite and taste felt new and satisfying. We tried the mussels, 3 pastas, and 2 desserts and each one took us for surprise. I would eat here weekly if I could. Leah was our server and did phenomenally. I would highly recommend this spot for those who seek fantastic flavor. read more

Was invited to a business dinner here and really enjoyed it. Nice wine list and excellent seafood. We ordered the charcuterie and oyster apps and they were both good. Three of us ordered fish main courses and one ordered a flatbread and we all were happy- read more

We had a lovely time at Primo! It was by far our favorite restaurant at JW/Ritz resort...and we've tried quite a few places the last couple of days. We started with the charcuterie board and bread w olive oil and balsamic. Both were absolutely delicious! The charcuterie board was bigger than I was expecting too. We then shared the kale salad and margarita pizza. Both were very good, the crust on the pizza was so good! We finished with the chocolate cake and an affogato which were by far the best desserts we've had this weekend. I wish we would've been here sooner since we're leaving tomorrow. Highly recommend! read more

We were celebrating a birthday, and had a great time. We ordered the burrata and bread service to start, and both were amazing. I had a bottle of Prosecco to nurse throughout dinner. We ordered the pork saltimbocca and i subbed out mashed potatoes for pasta. Quite salty for my liking but still enjoyable. The octopus a la plancha was the real showstopper of the evening. Beautifully plated and stunning flavors. I wish every dish they served was this intricate and well planned. Dessert was enjoyable, sweet cannoli and a mini lava cake for the birthday which was scrumptious, and a chocolate dessert i had seen on Instagram. Overall really enjoyable. read more

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Loved this place! Great choice when you want to try a few different things. I was so hungry I didn't get a chance to take pictures. I devoured everything as soon as it arrived. Came here with my co-worker while on a business trip. We ordered a few appetizers. The Meatballs, Bruschetta, Beet Salad. The Meatballs were in a bed of yellow polenta, roasted corn, sprinkled with Pecorino Romano & a fresh red sauce. It's was delicious. The Bruschetta has caramelized onions, goat & feta cheese, slices of pear, prosciutto and arugula drizzled with balsamic vinegar. Yummy!! The Beet salad was good. The horseradish cottage cheese is added to the marinated beets and the beet purée. The cottage cheese was so different. I never had that in a beer salad and loved how it had a own flavor yet it complimented the dish. It was topped with arugula and a honey dijon vinaigrette. I loved it so much I want to try making with when I get home. The service was excellent. read more

Wow! The food was magnificent here! I had a vegetarian pasta dish, a ravioli of some sort with crispy wild rice, it was SO GOOD. My husband had fettuccine and he loved it. The dessert was incredible. Highly recommend this place! read more

Primo - I don't remember what this was called but was AMAZING - Italian Near Me - Orlando, Florida

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First -Jared is an amazing waiter. My wife, daughter, and myself all agree. Once you get past the awesomeness that is Jared you are taken on a culinary journey of texture, flavor, and presentation. We had an early dinner so decided to try antipastos and dolce last night. The Foie Gras on Pumpkin French Toast was fantastic and the grilled octopus was everything it promised to be. For dessert the apple crustatta was light and flaky while the cheesecake tiramisu was as promised: as if it fell from the sky. We returned to try the entrees. While veal saltimbocca will remain my favorite of the saltimboccas their pork version held up with fresh black pepper undertones and tender pork cuts and creamy mash. We all went in a different direction with the desserts which again impressed. The carrot cake was light, moist, and delicious an very nice departure from the traditional dense/heavy offerings we are accustomed to. They do need to work on their espresso. Both nights I had a double and both were very bitter with no crema. Primo currently exists in Maine and Florida. If you are in the area give it a try. read more

Wow. Their food is some of the best we had in a while. Our waiter was explaining how most of what they carry is farm to table. I had the Ribeye, amazing melt in your mouth & my boyfriend had the Pork with Mash Potatoes. Their sause takes 8 hours to create and I see it why Delicious read more

Nice ambiance at the JW, but the ambiance is the best thing about this restaurant. Food was average at best. Sadly, the tastiest item at our table was our sons pizza. The salad I had was underwhelming, as was the squid ink pasta my husband ate. Kids meals are $20+ and they nickel and dime for bread. Our waiter brought to our table what we thought was complimentary bread (it is an Italian restaurant after all), but alas, they charge per person and don't mention the cost. When we brought it up, they couldn't have cared less. We still have another week at this hotel, so Uber eats it is. This place doesn't deserve a second visit. read more

I absolutely love this place! I looked at my mom and she seemed to be enjoying her steak a lot. So I asked her, "Do you love this steak more than me?" It took her about a minute to process it but she seemed to really love this steak. The ribeye steak is her favorite! read more

Primo - Italian Near Me - Orlando, Florida

Great little place. Food was great and although service was a little slow here and there to Pick up finished plates, I would go back again!! read more

12 years since my last review of this place? How time flies! I believe they updated the decor, and it's light, relaxing, and inviting. The service is approachable, yet knowledgeable, and they explained the menu and each of the dishes professionally. We started with the octopus, served warm in a small salad with spicy chorizo slices and a purple potato (or something that resembled such a root). Absolutely delicious and perfectly prepared. For mains, we had the pasta bolognese - a fresh take on a classic dish - and their house specialty Pork saltimbocca. Both were perfectly executed and balanced in flavor. The wine list is well thought out, and there is enough choice in wines by the glass to please any sort of connoisseur. Loved the food and atmosphere! read more

The restaurant is beautiful and the service is impeccable. That said the restaurant is listed as casual but I heard the host make a comment as my husband shuffled out in his sandals. That was all he brought and we dined early. This is a resort hotel and I did notice other people dressed in a cotton shirt as my husband but I felt embarrassed and this left a bad "taste" in my mouth. We had the anti pasta misti ($17) which was a wonderful and varied selection. This was an appetizer that could easily be shared by 4 people. Both my husband and I had the pork saltimbocca ($36) which was tasty and you get a large portion. The mushroom gravy is the star here. My husband did not like that the spinach was layered in with the mashed and pork. The desserts were cryptic. The fig cobbler was really a bread pudding according to our waiter. The zeppoles were just ok so we left some on the plate. The lemon Napoleon seemed to be the winner. The dessert selection was just ok. The signature dessert is cannoli, but I don like marscapone cheese.so we went with the seasonal selections. For about the same money I would recommend Norman's in the adjacent hotel over this restaurant. They give you more of a reason to dress up. The food is fantastic and they really make you feel special. read more

Primo - Open kitchen to the dining room. The scents tempt your senses as so as you sit down. - Italian Near Me - Orlando, Florida

Ate dinner here while staying at the JW. Phenomenal. The original location is being renovated so we were in the Citron location which is a little outdated, but the new renovation promise an ambiance that matches the food. The food was just amazing. Service was prompt. We were a table of four with two kids. They are child friendly. The kids loved their food and wiped their plates completely, which by itself says a lot. We tried the farmer salad for an appetizer. The ingredients are all farm to table and it shows. The salad was perfection. For an entree I had the short rib fettuccini, which is not a classic fettuccini. It was delicious. The short rib was cooked perfectly, tasted wonderful and the pasta was great. My wife had the potato truffle pasta which also was delicious and had a unique flavor. Dessert was also delicious. Overall reasonable prices. The food and the service were impeccable. Will definitely come again here. read more

Although the ambience here is not as fine as at the adjoining Ritz Carlton, the wait staff more than makes up for it with their fine service and accommodating attitude m. I had an idea to modify the entrée and change the sides to something that wasn't even on the menu and they not only accommodated my requests but were excited to try them out. It came out great as did everything else we ordered. The tiramisu and coffee were the perfect finish to the meal. Although it feels a bit like a Las Vegas restaurant with an Italian theme, but without the slot machine noises wafting in from the casino next door, the deliciousness of the food and the attentiveness of our server Alexis make it well worth the long and winding walk over from the Ritz to see how the other half lives. read more

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Amazing meal all around! I came here with my boyfriend during our stay at the Ritz. In particular, service was the right amount of attentiveness all around, which really made the night. The bread basket to start with was to die for, especially the focaccia! Our server even brought us an extra plate of just focaccia :) To start, we had the antipasti - the dish was very sizeable, enough for probably 4 people to share! I had the lobster fettuccine entree - amazing pasta and amazing dish, with all of my favorite ingredients: shrimp, lobster, and mushrooms. They were also accommodating of my request to exclude the bacon. We thought we were too full for dessert, but our server was kind enough to bring us some complementary small pastries from the kitchen! Wonderful way to end the night. We'll be back the next time we're in Orlando! read more

Primo - Lobster Aglio e Olio Fettuccine - Italian Near Me - Orlando, Florida

The food was OK, but the price tag certainly warranted better than OK. Pizza crust was chewy and the pasta sauces were Americanized (could have been at Carrabbas and saved some money), but the arancini were very tasty, but small. The service was awful, from not having the correct height highchair for the odd height "high top" tables, to the unconcerned manager, and the wait staff that spent more time talking to each other in the corner than attending to the table (dishes were not cleared, water not refilled, etc.) without asking. We were a larger group there to celebrate an occasion as a family and were very disappointed. read more

We have dined at this restaurant many times while staying at both the JW Marriott, and Ritz Carlton. Our experience has always been very positive, the entrées are absolutely amazing, everything has always been delicious and prepared without sparing any attention to detail. The manager Anna is always extremely welcoming and courteous, she makes our dinning experience even more spectacular! read more

The food is pretty good, with a decent sized menu. The service was pretty slow, and it seemed like they were understaffed. The prices are somewhat high and it isn't for everyone. I would recommend Primo if you're in the JW Marriott or Ritz Carlton, and you just want to eat somewhere close. read more

The Pork Saltimbocca was delicious! The seafood tower wasn't worth the price but the oysters were fabulous. I would go back again for that dish. The wine and water service was great. I never had a dry glass. read more

Big picture, as various other reviews note in detail, this place has a lot going for it. Many uniquely cooked items, interesting cocktails, great apps, and very good service. Also nice that the menu is limited, but with adequate variety, so you are not overwhelmed and the staff can concentrate on what they are best at. That said, several of us ordered the red snapper and one ordered the swordfish (never order swordfish in a restaurant that doesn't specialize in fish, and even then know your chances of it being cooked well are limited). The snapper was a bit overcooked, which was disappointing. On the swordfish, my partner ordered it over my recommendations not to when the waiter ensured her it was a thick cut and would be moist. It wasn't either and was sent back. The replacement was the same, so she just ate it. (We grill swordfish twice a week in summer. We know what good, properly cooked swordfish should taste like.) Moral of the story: Lot's of good options at this restaurant. Avoid the fish as they don't really seem to know how to cook it. read more

The restaurant is located in the JWMarriott and kinda lackluster The breads were lack luster and so was the olive oil The bouse amuse was blah 1/5 The mushroom soup was delicious 4/5 The potatoes are inedible 0/5 Gnocchi was odd and had some kinda weird oil mustard 2/5 Chocolate budino was 2/5 Service was good and the server took off the inedible potatoes off the bill, I will not return read more

Anniversary trip. The chef prepared our own private tasting adventure! So good. Too much food. Too much wine. All the best things to complain about. Haha. Thank you Primo for giving us life long memories. read more

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Pricey hotel food is usually not something I like but I was pleasantly surprised by Primo. Service at the bar was exceptional, food was fantastic, and the atmosphere was pretty nice. I'm not much of a food critic and I don't know enough flowery prose to sell you on the fine dishes at Primo so you'll just have to believe me when I say that I was skeptical when I first looked at the menu but by the end of our meal, I was glad to be wrong about this place. Definitely do try the fig pizza. read more

Primo - Chicken breast. - Italian Near Me - Orlando, Florida

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I was there with a couple of colleagues from work. The service was excellent and same with the food. They make a mean dirty martini with blue cheese stuffed olives. The Tuscan Bean Soup was perfect. I then had the Halibut which deliciously crispy on the skin side. It was served with little multi colored fingerling potatoes, which were cooked just right. The boys shared a charcuterie platter with 3 different cheese and three different meats, served with honeycomb, rosemary salted almond, cranberries and olives. All was very good quality. then they had the Beef & Pork Bolognese. They changed it from the Wild Boar Bolognese, but they said it was just as good. For dessert, I have the Strawberry Tiramisu for dessert and it was amazing. Soft, moist and flavourful without being too sweet. Looking forward to our next trip. read more

Primo - Tuscan Bean Soup - Italian Near Me - Orlando, Florida

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Fantastic food -- from the excellent octopus appetizer and grilled veggie side to the perfect mahi mahi and tarte tatin. Service was friendly if a little inattentive, but the small touches -- crayons and coloring pages for our child, automatic tea refills, a tasty amuse-bouche -- more than compensated. We'll definitely want to eat here again on our next Orlando trip. read more

Primo - Tarte tatin (apple tart) - Italian Near Me - Orlando, Florida

The best focaccia I've ever had apart from Genoa , they even have a 100 year balsamic on their burrata salad , love everything about this place , all the pastas are made in house , all the desserts are excellent read more