Janelle, the host, greeted us with such a kind smile and wrote us a letter for our anniversary which made our dinner so special! Our server was equally amazing, providing great recommendations and the food was spectacular! read more

We went to Primo during our stay at the JW for a staycation. The hours are pretty weird at Primo (6 Opening at 6PM) and we went right at 6 given we didn't have a reservation. They "didn't have room" to seat us, a party of 2, until 8:30 even though the dining room was empty until 7:30 PM and we were the second group in line. This didn't mess with the quality of meal too much, but the logistics could easily be improved to allow more tables. We were directed to the bar area, which was immaculately designed and the service was fantastic. You have a view of the patio and the pool area and there was plenty of space for people at the bar and plenty of room as well. The vibe is relaxed and chill but is still worth dressing up a bit. We started with the bread serving ($3/person) which provided plenty of bread for each of us. There are three types of bread and all worth the cost. A complimentary tasting of bbq was brought out as well. Lastly we got the Bolognese and the Cavatelli. Cavatelli could have been cooked a bit more. Bolognese may have Beene better with a different pasta. But the flavor was perfect and nuanced. We may have had some nightly credit at the JW to use which helps with the cost, but I still would recommend everything we had. Only recommendation is try to do more for walk-ins, even if it is letting them know they maybe only have 60-90 minutes to eat. No one likes being turned away and seeing an empty dining room for the entirety of a meal. read more

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Great birthday dinner last night at 2x James Beard award chef Melissa Kelly's Primo. Unique offerings and great service. Taste ***** Quality/Freshness ***** Presentation/Uniqueness **** Service ***** Atmosphere **** Bar**** Cleanliness ***** Value ***** read more

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My wife and I stayed on property and dined here 3 nights in a row. They are a busy restaurant and although you have a reservation, you might end up waiting 15-20 minutes. Well worth it! They have impeccable attention to details. The hostess was communicating and apologized profusely while we waited. Service was spot on. Very professional and friendly staff. Food was excellent. We tried pretty much everything on the menu. Kudos to the kitchen and the chef. Thank you for making our anniversary special. Well done! A++ we will be back 100%. read more

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I have been here twice now and both times really enjoyed my choices. The first time I went with my family and we had the farmers salad, mushroom pizza and the pork saltimboca and they were all great. Our only issue was the kids selection as they ordered the Alfredo and it was very small portions and not much flavor, so we had to get lots of extra Parmesan to add some taste. The regular menu was great though. The service was okay but not fantastic that time. The second time I went with coworkers and we all tried different items and I really loved the meatballs and the seafood ciopino. It normally comes with fish, muscles and shrimp, but I'm a big fan of shrimp so they modified it to give me extra and no muscles which was wonderful. The sauce was insanely delicious. I could have drank it straight but the garlic bread soaked it up nicely so I could do almost that! The server was on point this night and the vibe was very nice. read more

Primo - Ciopino - Italian Near Me - Orlando, Florida

I really struggled between four and five stars for this restaurant, and here's why the Zeppoli dessert and squid ink pasta was some of the best and freshest flavors that we've had in a while. However, the appetizers were huge let down (we got the arinchini and squid). for starters, this restaurant has a great ambience very well lit and there is a nice outdoor patio with a fire pit. The bread service, even though cost $3 a person is well recommended because they use 12 year old age balsamic. The service was very good and attentive. Espresso martini was just ok, the bar right outside in the lobby at the JW does it better. Maybe the chef had an off night for the apps, but the entree and dessert were just perfect read more

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We ordered two chicken parms delivered. The chicken was tasteless along with the pasta. There seemed to be no seasoning on chicken or the pasta. I know good Italian cooking and food, this was not. I was so disappointed after spending $64.00 and had dinners that we could not eat or enjoy. Primo came highly recommended so we went with Primo. read more

Was at the JW Marriott Orlando, Grande Lakes for a conference and colleagues booked a group dinner at Primo. Service was efficient and the food was fantastic! The Dicuru Burrata salad (cantaloupe, arugula, sugar cane syrup, fig, balsamic, pistachio dukkah) was absolutely refreshing and the burrata went perfectly with the table bread (otherwise served with olive oil). The Fusili Bolognese pasta (shaved summer squash, calabrian chili, grated parmesan) was perfectly al dente and had just the right amount of zing). The Lake Meadow Chicken (gnocchi alla romana, arrabbiata sauce, garden vegetables) was tender and the Grilled Ribeye (green onion, creamed kale, mushroom, beef jus, crispy shallots) was to temperature and well seasoned. Desserts came family style in miniature sizes, of which my favorites were the Mini Budino and Tiramisu, though the Zeppole and Cannoli looked appetizing as well. Would recommend. read more

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Great quality dishes that the kitchen takes pride in. Especially enjoyed the cavatelli pasta and the pork saltimbocca that is a generational recipe of the chef's, and oh yeah, the breads! Wonderful, friendly service. Will say we were surprised by the casual ambiance - we felt overdressed compared to other patrons and the setting seemed a bit diner-ish. The kitchen is talented and glad we experienced their work. read more

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This Has to be one of the worst meals I have had ever. Started off with the bread service three dollars a person that was actually fairly good especially the focaccia and then it just went downhill from there started out with a burrada which they have at the café there in the hotel same thing probably out of a package was fine for my entrée. I wanted a dish without meat or chicken Vegetarian I was surprised to see that they didn't have any pasta entrées that didn't have that option so the waiter. Let me know that the easiest one to substitute was the pasta with sausage and broccoli when I was eating the pasta dish and noticed some weird texture in my mouth and realized that it was sausage I don't eat any meat I didn't say anything, but overall food was like soup consistency, my friend got the Aji tunacarpaccio and she said it was vile that she didn't even eat it. She didn't send it back, but they actually took it off the bill. The kids food look like worse than my daughter ordered fettuccine Alfredo with chicken. The chicken looked boiled there is no sauce on the pasta looks like box pasta overall definitely not a good meal. read more

Primo - Italian Near Me - Orlando, Florida

This restaurant was so unimpressive. I never send food back and the lobster was so overcooked and rubbery I had to. Pizza was eh, the only thing that saved the meal was the bread service with aged balsamic. For being at such a nice hotel. This needs a lot of work. It's a skip. read more

Not worth the price. It's not a upscale place, I don't know how it got a Michelin plate award. Very small portions very limited menu. The food was over cooked, burnt, dry and cold by the time it got to the table. The service was just ok, I wouldn't recommend this restaurant to anyone. Please go off property for a great dining experience. Not PRIMO! read more

We are locals that wanted to celebrate our anniversary close to home. We had an amazing time here. Bartender Vicky and Sommelier Jody made our night! We will definitely return!!! read more

Primo - Charcuterie!!!! - Italian Near Me - Orlando, Florida

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My cousin and I went here for my graduation dinner and this new renovation is stunning (compared to previous pictures) The atmosphere was very inviting, aesthetic and had a lot of natural light. Our server was very attentive to our needs and was informative about the menu! To start off, we got the primo meatballs with some primo bread service. The meatballs were delicious and coated in a creamy ricotta sauce. However, I cut open into one and found an eyelash :( The bread was yummy with a balsamic oil sauce, which is a classic! For entrees, my cousin got the prime ribeye which was so beautifully presented. However, it made cutting the meat and eating a bit difficult. I got the rigatoni with spicy italian sausage and silky ricotta (which was my favorite part). The silky ricotta balanced the spiciness of the sausage and tied the whole dish together. Surprisingly, the entrees were huge portions which I really appreciated! I even had extras to take home which was nice. To end the night, our server gave us mini pastries as palette cleansers/dessert to end the night with. Overall, such a breathtaking space, however, I feel like this place may be better for a brunch outing! Also, I was surprised that it was quite noisy with many kids during my visit here! All in all, the food was delicious and worth checking out. read more

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The cocktails, food and service were amazing. We especially loved the octopus and meatball appetizers. The bread service was definitely worth it too. The ambience was casual and bright. Definitely worth stopping in if you are in the area. read more

Dinning at the newly renovated PRIMO Restaurant at the JW Marriott Grande Lakes was an utterly refreshing experience. The new layout, bright colors, and seating arrangements really heighted the culinary experience. Speaking of, the food was amazing. The plating presentation and the service was a step above the rest. We dined at the bar and devoured the Octopus, the Fettuccine with Oxtail, and the Prime Beef Ribeye (WOW). All must tries and must shares. read more

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Bolognese pasta dish not up to par! Don't bother! Might as well buy chef Boyardee! Seriously No one answers the phone ever! So if you need to add or cancel or motify a reservation, good luck! You're in your own. The whole place looks like a cafeteria!!! Do not bother and go to Olive Garden! read more

We came here for Mother's day this past weekend and had an amazing experience! This italian restaurant specializes in handmade pastas, and stone oven pizzas, we got the pappardelle Bolognese , the butchers pie, and the pork belly and everything was delicious! Leah was our server and was super attentive throughout service and made our experience extra special by bringing out special Mother's day pastries at the end of the meal. read more

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While staying at the Ritz Carlton, my partner and I wandered through barren convention center hallways until we arrived at the lesser, neighboring Marriot for a Primo dinner reservation. Not only was the menu quite varied and interesting, but the service was attentive and knowledgeable. Money is no issue for me, but it's also worth pointing out that the menu was reasonably priced as well. This was a fine dining experience. - Lou Sassle read more

Okay so this is going to be based off of my experience My partner and I have eaten here on new years day of 2024 and had a great experience and he has been there multiple times so I wanted to see the hype about the restaurant. The first time was great, the second time not so great First, they said we were checked in and had a reservation, but we had to wait which is no issue, I understand they get behind. It started to develop for almost 20 mins and they apologized and I said it's not your fault and sat down. Our server..was one of the most discrimative person I've ever met. He would take care of the customers of Caucasian decent first and would take their orders, check up on them frequently, etc. Took us 40 mins to track him down to ask about refills & our food order status. My boyfriend and I talked to a hostess since the manager wasn't available and never got a simple I'm sorry or we will discuss this right away. It's 2024, just because we are minorities doesn't make us below everyone else eating there. If this is the type of behavior that marriott tolerates then we can not give them our service in restaurants and hotels read more

Let's Start with service, the Hostess was friendly and patient, our server, Brandon, was one of a kind. when i say we had excellent service it would be an understatement. He was attentive, friendly, a true gem!!! We had to go back the next day for more, couldn't stay away! Thank you for making our experience memorable. 5stars!!!!! The Ambiance, omg!!! the fresh flowers, the lighting, high ceilings, just great Food is delicious, all in all, extremely satisfied. read more

Excellent food and service! We enjoyed several excellent dishes and the service by Jordy was exceptional. After uncorking a brilliant 2007 Chimney Rock Cabernet Sauvignon, we enjoyed the following: Primo began with an unexpected quick bite of: Carrot hummus with shrimp tomato sauce on cucumber which was deliciously bright and fresh Various fresh breads cooked on site and dipped in olive oil and their 12 year aged balsamic French onion soup with the divine taste of being cooked for hours EXCEPTIONAL! Burrata mozzarella salad which was described as "So FRESH" Primo's Signature James Beard award winning Pork Saltimbocca with mash, where the au jus was reduced 3 times over 9 hours Linguini with crab (This plate was licked CLEAN!) Golden Tile In bouillabaisse broth was the fresh fish of the day selection Our dessert topped off the meal with a shared: Warm chocolate molten budino cake with raspberry sauce and fresh mint ice cream Primo completed the meal with another surprise: Orange almond cookies Red velvet raspberry bites Our guests couldn't have been more thrilled! And other than the loud music from the bar (our table was closet to the bar) this dinner was exceptional! Next time I will reserve a private room. :D read more

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Stayed at the Ritz for a work conference and looked for a restaurant to eat for our first night with my group. I knew ahead of time that this would be a different experience considering location and a quick peek at the menu. When we first sat down (group of 7) I immediately noticed how some of us had gotten the wine glasses removed. We later came to the conclusion it was because they assumed our age, if that was going to happen we would've preferred they waited to get our drink order before removing the glasses. Once we got our food we barely got checked on by our waiters and took a while to ask for our check because we couldn't find them. Sadly not the experience we had hopped for. read more

Amazing quality food. We got the bread service which had 3 types of bread, a Margherita pizza and the rigatoni pasta. Everything tasted great, full of flavor. The server brought out beef tartar for all the tables to try, and they surprised us with an apple pie since we were celebrating an anniversary. The service is great here, everything is refilled and tended to immediately, we will definitely return. read more

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I've visited this restaurant twice so far, and have no complaints. The food is remarkable, best Italian restaurant in Orlando in my opinion. Faves: - Sautéed Scaloppine of Pork Saltimbocca***** (favorite dish anywhere) The saltiness and consistency of the sauce is similar to masala wine. - Great Cocktails - Their pastas are cooked Al Dente as they should be - The wait staff is friendly and knowledgable Better than Ok: - If you love pepper, you'll love their Rosemary chicken, but it was too spicy for me. - Their gnocchi was soft on the inside with a slight crisp on the outside, so overall, perfect texture. If you love garlic and pesto, this dish is for you. Meh: - If I HAD to nit pick, my only grievances were that they forgot to bring us our bread, we had to ask for it again and ate it after our entrees. - Their pasta Bolognese didn't impress me, but sausage lovers will love this dish. More info: - Clean and spacious ambiance - Parking validation: if you park valet and bring your voucher/ticket to the host stand, they will validate your parking, so you only have to pay tip. - If you have reservations you'll get seated right away. - They have a bar for walk-ins. - The dress code is dressy casual to semi-formal. (we went dressy casual because we were celebrating my sister's birthday) - They have vegetarian options - Their menu changes often so looking at the online menu doesn't help lol. read more

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Hmmm, why didn't I come here the first night I checked in? This place is so chill and pleasant. Since I didn't have a reservation, I thought I'd sit in a couch bench near the bar. I wasn't that hungry but I thought I better get a bite before heading upstairs to my room at the JW Marriott Grande Lakes where this restaurant is located. It seems that they are only open at dinner time so I had an early supper. The staff was sweet to accommodate me and I was happy to just get in without a reservation. Since it was just me, I didn't want to order too much and be stuck with leftovers that I couldn't enjoy later so I opted to have an appetizer instead. First they served a nice amuse to tempt your palate, it was very delicious indeed and complimented my hot steamy tea. I ordered the Arancini. It was a generous portion and so delicious. The outside was nice and crispy while the inside was warm and comforting. Being Asian and far from my local Hawaiian dishes, I was craving the closest thing to rice and this hit the spot so nicely. Sorry, it was really tasty so I ate it all quickly and so no pictures. I enjoyed my tea and the staff was so attentive to fill my pot with more hot water and a refresher that I didn't have to ask. I decided that I wanted something sweet so I ordered a take out to something similar to a fried donut bursting with chocolate which complimented my savory crispy rice balls of yummy. If I ever head back this way again, I definitely will be bringing my family here maybe for a full course of amazing and quality food! read more

Primo - My cup of tea and delicious amuse. - Italian Near Me - Orlando, Florida

Service is impeccable. Food and drinks are always solid. Had the grilled octopus, bread basket, farmer's salad, and pizza al forno, which was a white pizza with toasted pine nuts and grilled broccoli rabe. For dessert, I had the summer pavlova with lemon whipped cream, mascerated strawberries and a bergamot foam, which was delicious but could have used a little more lemon to cut the sweetness. Pavlova was baked to perfection. My husband had the tiramisu cheesecake which was delicious but more like a deconstructed tiramisu. The amaretto cookies were crunchy and the coffee flavor was on the side in homemade ice cream. Again, it was delicious, but wasn't what he expected based on the name. Overall, it's always a pleasurable dining experience at Primo! read more

Over priced for what it is $35 for 15 pieces of pasta (yes I counted) and 4 Italian sausage crumbles... $25 drinks... super proud of their mention in the Michelin guide... far from a Michelin star restaurant read more

Excellent food. We didn't have a reservation and the wait was over an hour, so we just set at the bar and were not disappointed. Tried some minty mocktails and liked it a lot. read more

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This was easily the worst meal I've had in a while with such a high price point. A few things we experienced are as follows: - extremely poor service, we actually saw the water pitcher table nearby and served ourselves water all night as although we asked twice we never got any! - our server acknowledged us upon arrival then disappeared for about 25 minutes... after we had appetizers then he didn't take our entree order for quite a while after that (in all we dined with just appetizers and entrees in about 3 hours) - after appetizers our silverware was never replaced after it was cleared involuntarily so one guest at our table requested silverware to eat our entrees.... the server returned with 1 fork and 1 knife for all 5 patrons and had to return with 4 more sets upon realizing we all needed silverware Now for the food: - the rock crab arancini was the most mediocre thing I had, it was basically a crab cake but nothing special - the meatballs were pretty good but again nothing phenomenal, it's probably the only thing I would order again if forced to go back here to dine - the rigatoni was severely undercooked (not even close to al dente) it was actually a bit crunchy eating it - the cavatelli was quite comparable to something you could pick up in the frozen food aisle or through Factor Meals except here you pay $30+ for it - one guest at our table did enjoy portions of the tortellino dish however the lobster was overcooked - the cost of the food would certainly be reasonable as it is farm to table however the taste and portion size did not live up to the price points As for ambiance, it was quite loud up front but we were seated in the back and could hear each other. This was to be expected in a hotel setting. Overall, I will not be returning however I am truly hoping the restaurant as a whole was having an off night so that others don't have such an experience. read more

Had to wait over 30 minutes to be seated even with our reservation. Not the Ritz or JW quality. The manager was a deer in the headlights. Extremely disappointing. read more

food & service could not be better. The menu is small, but everything on it is beyond exceptional. It is always hard to decide what to get. The bread service, the milanese, saltimboca and fish are all so flavorful- not at all heavy and super fresh. everything is great here! read more

My boyfriend took me to Primo because it had apparently been rated one of the best Italian restaurants in Orlando. We had a reservation for 8:30 PM. I'm not sure how busy the restaurant gets, but I think it'd be your safest bet to make a reservation. The ambiance of the restaurant was beautiful -- very elegant, warmly lit, and architecturally beautiful. It definitely added to the culinary experience. We started off with the arancini and the bread service ($3 per person). If you're a warm bread/olive oil/balsamic vinegar type of gal, get the bread service! It's worth every drop of oil. You can tell that they don't use the cheap stuff for the dipping plates. The arancini is also a must-have. It's fried, saucy, cheesy goodness with risotto. The server was a little pushy with the cocktails, which was slightly off-putting, but the food was great otherwise. For the main courses, we ordered the squid ink pasta and the pappardelle bolognese. The squid ink pasta was good, nothing exceptional really. It tasted like it should have, but just a touch too lemony. The pappardelle, on the other hand, was SO GOOD! My boyfriend and I couldn't stop eating it and finished every bite of it. We had put down that we were celebrating a birthday on the reservation, and the server gave us a little plate of cookies and chocolates after the meal (on the house). read more

Primo - Arancini, Bread Service - Italian Near Me - Orlando, Florida

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Can get quite noisy. The charcuterie board had some interesting items. And the bread was very fresh and yummy. The lobster in my pasta was very over cooked. When paying top dollar, I expect the food to be better than it was. read more

We had an exceptional evening at Primo. The atmosphere of the restaurant is beautiful, light and airy. We had a reservation and we're seated immediately, with the hostess also wishing me a happy birthday (we had come for a birthday dinner date). Our server came right out and was extremely friendly. I am pregnant so I asked if they had any mock tails available - he offer to have the mixologist whip up something unique based on what I liked. It was amazing! The timing of the food was perfect. We got bread and the meatball appetizer. The chef also sent out little mini selections - such a thoughtful gesture. For dinner, I was able to have two half pastas, the bolognese and the rigatoni which were some of the best pasta dishes available in Orlando. You can't beat homemade pasta. My husband had the pizza, which he said was a little greasy but the flavor was amazing. We debated on which dessert and went with the goat cheese cheesecake, but our server also came out with mini cannolis and a happy birthday. So thoughtful! The cheesecake is outstanding. Friendly service, thoughtful gestures, a true love for food, amazing presentation, a beautiful environment. We can't wait to come back! read more

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My wife's it was my wife's birthday weekend so I was looking online for Michelin star restaurants! We have recently been to a couple Michelin restaurants and loved how everything that came out. It came out with love and care for each item. It had to be perfect so I was expecting that hotel. It was literally number one on the Michelin guide huge question mark there! So when we got there we seated, we had a great seat comfortable they brought out some little hors d'oeuvre cracker right away with a beef tartare or something on top, but it seems like it was sitting in a fridge for a while and then they just pulled it out and served it to us. It didn't seem like it was prepared as we came through the door and then given to us, it was style not crispy. It was kind of blah talk to the waiter. He had great descriptions and he knew the whole menu. I asked him about the Michelin star and he said they were nominated. I didn't wanna go someplace that was nominated. I was really hoping that since it was a Michelin guide I would think it actually had a star or two anyways let's get into it. Online saw some meatballs. I figure OK let's try those they look good. It came out. Didn't look anything like what it was online the Michelin star restaurants I've went to came out. I was like dang this looks better than what they show online. It was like a piece of art, no matter what it was so I was a little bit letdown because the meatballs that they slapped on a plate with a dollop of ricotta we're just scooped up a container. It wasn't like they went back there and were like three meatballs and they cooked them. It was just fast food. It was all prepared already. It was nothing special ordered something different. His explanation for it was great when it came out. It looked nice, but it was cooked and then they just threw it in the deep fryer and gave me a little bit of sauce and I thought the sauce is where it fell short! Zero flavor explosions here we each ordered the swordfish. The swordfish was good, but it came out on a plate of lettuce or garnish plain very basic nothing special everything that they did. I could've done everything at home this falls in line with Casa Stefano , Carrabba's or Macaroni Grill at a price that is more than triple or quadruple we also had a salad farmers i think it was called ! water 1 cocktail 1 glass of wine, & tiramisu ! After a 20% tip we were just under $400 Now we have had wonderful experiences at some other Michelin star restaurants and payed about the same BUT this was not made with love ! It was not cared for ! Attention to detail there was none!!! I mean this with all my heart this is no different from Carrabba's or Macaroni Grill when it comes to quality of what comes out and we eat at those places and enjoy what we get but when your portrayal is that of something upper echelon or higher class this falls waaay short and shame on the Michelin guide for false advertising ! read more

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Primo is not a good restaurant. Calamari was burnt and greasy. Worst calamari ever. Plus it was expensive. How can you screw up fried calamari??? My wife's meal included shrimp which was mushy & terrible. The bread was stale and hard. Beautiful hotel and lazy river. Don't eat at PRIMO!!! read more

Primo - Burnt Calamari! Yuck. Cannot believe they tried to serve me this crap. WTF... - Italian Near Me - Orlando, Florida

Salty food, noisy restaurant. But good bread and good wine offerings... The bar where we waited to be seated was casual and service was fast. It went downhill from there. For some reason they sat our party of four at a six-top right at the entrance. One side of the table was a cushioned bench, and the other side had chairs. The bench was a little too low for the table, so three of us sat in chairs and my husband sat on the bench. It was an awkward setup, the restaurant was noisy, and conversation was challenging. The bread we ordered was delicious. The charcuterie was a huge presentation, but the variety was hit or miss. The meats were good. The cheeses were just okay, except for the very dark blue cheese--creamy and good. The honey was locally harvested, which is a lovely concept, but the comb was all smashed into the honey making it too waxy to enjoy as part of the charcuterie board. The entrees were all too salty. I had a Farmer's Salad, and I expected the bacon to be a little salty, but everything was salty, even the vinaigrette (which, by the way, was pre-tossed--ask for it on the side if you're concerned). Overwhelmed the salad. My husband had a pork dish, also exceptionally salty. The two others had pastas--they didn't mention why, but none of the four of us finished our dinners. read more

I'm not gonna lie. I saw the menu beforehand what I had in mind for the night was not available that day. The atmosphere was great. Well decor with very attentive service. There was a little bit of a wait with a reservation but worth it. The food was a little pricey but it's expected for the area and given the flavor and quality of the ingredients I believe it's well worth it. Will definitely be back in the near future. read more

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The hostesses are RUDE and ARROGANT. They are smug and condescending. The place was half empty and they said zero availability so sit at these little waiting area tables to eat like a child banished to the kiddie table at Thanksgiving (unfortunately no tv and no Lions game on either). The food was mediocre for the price and frankly the decor is dated. They have cheap plants hanging above the bar area and there was dust on some of the surfaces. I didn't pay attention to the health code violations listed here on Yelp but should have. Don't eat here. The JW Marriott should be embarrassed and as guest here, I am disappointed to be a Titanium member. read more