Small store located in Arcadia, has several brands on display but mainly has a catalog online to…read morelook for products. They have a "designer" in house which the front desk gave us an appointment to go in. Upon arrival, we sat at the desk letting the designer know what we wanted. However after 10 minutes it clearly shows she's not experienced and does not know what she's talking about. Shower tubs styles were named wrong, unfamiliar with the product lines, it's more like she's online shopping for you while you're sitting next to her. Prices are high and there's no design service. She said twice she would email us the chosen products but never got an email or follow up. Would not recommend coming here unless you're unable to do your own online shopping.

Megan worked with me on bringing my new bathroom to life. I was in need of a new bathroom converted…read morethe laundry room into this bathroom. The process was seamless and simple with Megan reassuring any worries. Highly recommend 10/10

Orlando and the guys are the best - Orlando came by same day as my request to take a look at my…read morehouse for Ring Camera installation. He told me the price upfront, and even spoke to me at length about other aspects of my house's electrical design. I appreciate how thorough he was. Day of the installation, Orlando installed the two cameras, very efficiently and helped me get the app installed as well! Fantastic work.

I had a loose outlet to an external wall that was a water/electrical hazard. I wanted it also…read moreupgraded to accommodate more plugs. Orlando was very responsive, and found that the plug was not grounded. His recommendations and pricing were fair. I liked that of many places that I surveyed, he did at least patch. Lastly, he tolerated my very particular mother. I still have a lot of fixtures and home projects and would of use Orlando for future electrical projects.

I placed an online order via their lbclightingpro.com website. I chose them despite being more…read moreexpensive than other online stores, because their website showed that the product was "in stock" (in fact it still shows this) and I didn't want to wait a long time to receive the items. Of the two products I ordered on 9/26, one didn't ship until 10/4 and didn't arrive until 10/10. The other product, as of 10/23, still hasn't even shipped. I wrote an email to inquire about it, and apparently the items in my order were processed "for drop ship direct from manufacturer" and the remaining item hasn't even been manufactured yet. If I'd known it was just going to be direct from manufacturer, I'd have gone to any of the dozens of other websites offering the same thing for lower cost and with free shipping. On the positive side, at least I've received part of my order so it isn't like they've just disappeared with my money, and customer service responded on the next business day so that's nice. I'm just super frustrated that I won't receive my items within the needed timeframe despite explicitly picking a more expensive store with the items "in stock".

Great selection, super friendly service. Good design ideas and very accommodating. Lots of…read moreparking in the rear - definitely recommend checking it out.

The team was super and friendly. I bought a ceiling fan got in and out, no wait, no lines. Carlo…read morewas super helpful and knowledgeable. He was professional and courteous. I thought he was the store manager. Quality and services are hard to find and Lamps Plus has my trust. Thank you Carlo!

The Sales Team at this location (Pasadena? CA) could be a little more helpful. I walked around and…read morewas never greeted until I went up to them & there were 2 people working. I was told by each to go online to shop. I wanted personal assistance and that was the reason for my visit. Everything I wanted they didn't have until I went to my car & located the item on photo search and showed it to them in the store.

I needed a really hard-to-find bulb for my mom's ceiling fan. I had called every local Ace, Home…read moreDepot, Lowes, OSH, and no one even understood what I wanted. This place had one at their other location, had it moved to the store near me and it ended up being under $10. I would definitely go here again for light bulbs.

I got to say Tom is the heart and soul for LBC. Great customer services, attentive, responsible,…read morereliable, and he will go out of his way to help. He gives great advice, great recommendation and great after sales services. He replies his email under no time and check on your shipment at a heartbeat. I have been working with Tom for almost 4 years, and no single word of regrets and complaint. No job is too small or big for him and he will take great care of everyone.

If you are looking for quality crystal lighting at a reasonable price, definitely check out Crystal…read moreLighting at the corner of Rosemead and Valley. The store supervisor Helen is very patient, friendly, and knowledgeable. Good customer service and beautiful crystal lights! There's a private parking lot with plenty of parking shared with ABC Home Deco.

Dear Mr. Milstein:…read more The purpose of this post is to remind you that you have not refunded $3,025.90, representing money paid to Crystal Valley Decorating, Inc. in April 2019 for product which was never delivered. You promised a refund but it was never sent. As of today, despite repeated assurances that Crystal Valley Decorating would issue the refund check, no check has been forthcoming.

I found this place online. They seemed to have the best selection and the best prices. So I drove…read moreto their location and was helped by Jesse. Not knowing much about LED lighting, I had Several questions for him. He answered all of them and was more than happy to do so. I will definitely be back for more lighting in the future. Like another reviewer mentioned, skip Amazon, 95% of their LED lighting selection is cheap hobby grade stuff, and don't bother with eBay, go here! They have the same quality found on the higher-end eBay stuff here for the same price, give or take. I think there is higher end lighting on the market but, it's usually 3 to 4 times the price and outside my budget. I'm more than happy with the lights I purchased from this place. They look and work Great!

Amazing place for LED they always take care of you. Super nice crew…read more They will do everything what they can to make sure you will get what you need. I highly recommend this place.

Provided a competitive quote for a Tesla ev wall charger installation. Came promptly and did the…read morejob quickly and professionally.

Had one outdoor outlet upgraded to gfci compliant and another installed. Wenbo was professional…read moreand did a great job!