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Santa Ana, CA

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Prime Towing

4.6 (14 reviews)
Open • Open 24 hours
Updated 2 months ago

Services - Prime Towing

Car towing

Motorcycle towing

Trailer towing

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Recommended Reviews - Prime Towing

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Photo of Matt M.
144
12
5

1 month ago

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Danny M.

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4 months ago

Brian was great. Best tow driver we've ever had!! Friendly, amazing communication, and overall trustworthy. definitely worth the value.

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Danny M.

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Photo of Kim A.
113
18
5

6 months ago

Lady on the phone was very nice and patient! And transaction was smooth and efficient

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Danny M.

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8 months ago

Very quick and helped me in every process when I had a flat tire! Thank you so much!!!

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Danny M.

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3 months ago

Answer customer phone calls when complaints arise. Pay for damages your driver caused that's why you have liability insurance.

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Danny M.

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9 months ago

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Danny M.

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4 months ago

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Danny M.

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8 months ago

I needed a towing and they were very accommodating. Fast and efficient service, would recommend to anyone

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5 months ago

Shout out to Brian and Isa (I think that's how you spell her name) they made my experience quick and easy in a stressful situation.

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Danny M.

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29
12

11 months ago

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Danny M.

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6 months ago

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Photo of Ken L.
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10
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5 months ago

brian was dope. car got moved without any issue, great attitude, deserves all the best

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Danny M.

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10 months ago

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Danny M.

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18

1 year ago

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Danny M.

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Review Highlights - Prime Towing

“thank you Brian for saving us when we were in a sticky situation when AAA Screwed us at the last minute.”

Mentioned in 8 reviews

Read more highlights

Wolf King’s Towing & Recovery - His car not turning on and not being able to fix anything

Wolf King’s Towing & Recovery

(9 reviews)

Extremely TERRIBLE experience…read more I had a very frustrating experience with Wolf Kings Towing and Recovery through AAA. I was instructed to meet the driver at a Shell gas station in Fullerton, and AAA estimated that the driver would arrive within about an hour. I tracked the tow truck through the AAA app, and it ultimately took approximately 1 hour and 45 minutes for him to arrive. The driver, Luis, who told me he was the owner's nephew, was on his phone texting and calling coworkers on his non-work phone. When he arrived he remained inside his truck while talking to me. He was cold, dismissive, and difficult to communicate with. I could barely hear or understand what he was saying when he first arrived. Super unprofessional. What made the situation worse was that his tow truck BROKE DOWN. He told me he was going to drop me off despite knowing I was stranded with a vehicle experiencing mechanical problems. He offered no solutions or meaningful assistance, and I was ultimately left to figure things out and venture out on my own to find a solution after waiting nearly two hours for help. Being stranded is already stressful enough. I expected basic professionalism, clear communication, and an actual effort to assist me. Unfortunately, that was not my experience with this company. Very disappointing experience. I would not recommend Wolf Kings Towing and Recovery based on how I was treated. When police came he was asked to not leave until the third tow truck with a bed could come unload my car. When the officer spoke to Luis, he scoffed and said " well I can't leave anyway." Luis never apologized or said how this was so inconvenient. He simply never spoke to me or apologized. This companies professionalism is at a ZERO. Their solutions for their own failure to complete a checklist before leaving their lot is at a ZERO.

If I could this would be 0 stars. Horrible company that does not do what they are contracted to do…read more I had to wait 4 hours to be picked up after contacting AAA and told me they would be tow me where I need to drop my car off to pick me up at 1 am due to a popped tire. Not only did they not answer any calls from me but also kept running circles around me and AAA stating that the driver was 30 minutes away and I was next up due to the drivers having a drop off before me. However it seemed as if they accepted the call and just kept avoiding fulfilling towing my vehicle. When it seemed they were coming to pick me up next thing I know they were 40 minutes away from me. I hope more competition arises so their business can crumble or they can do their job and be better decent human beings.

Armstrong Towing & Service - The first time my car needed a tow because the tie rod came completely off

Armstrong Towing & Service

(628 reviews)

My car engine had some trouble and I needed towing from a parking structure. Lima did a great job…read morebringing my car safe and sound to the dealership. Great guy would 100% recommend

Danny Lima McKinney deserves every one of these five stars! After three other people came out and…read morewere unable to jump-start my car, Danny was the one who finally got it running. By that point, I was feeling frustrated, so having someone show up who knew exactly what he was doing was such a relief. Danny did a phenomenal job. He was professional, knowledgeable, and completely on point. His confidence and competence made a real difference, especially after the previous unsuccessful attempts. I truly appreciated how capable he was and how professionally he handled the situation from start to finish. What stood out most was that he actually delivered when I had already had three people try to help without success. Getting my car started might sound like a straightforward task, but after everything I had been through, it meant a lot to have someone come out and get the job done. Danny gave me every reason to feel confident in his work, and I'm incredibly grateful for his help. I wanted to leave this review because excellent service deserves recognition, and Danny absolutely earned it. If you have the opportunity to work with him, I highly recommend him! Thank you, Danny, for your professionalism, your expertise, and for getting my car running again. You turned a frustrating experience into one that ended with a very grateful customer!

Prime Towing - towing - Updated October 2026

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