Do not have your iphone serviced at this store (or any non-apple store). Did you know anytime a non-apple technician does anything to your phone the warranty is gone?!? They don't tell you that at this store. After 5 visits and 3 defective iphone glass repairs by this store we threw in the towel and tried to pay to have Apple just do it right with quality glass. Unfortunately we are stuck with a broken display and if anything happens to the phone we are totally at a loss.
The main guy at Primetime was very rude on return visits, claiming we must have broken the glass or sat on the phone to ruin the glass. Issues ranged from the phone cutting out, speaker phone stopped working and green pixels on the display--none of which were issues before his repairs.
I would avoid this store simply for the poor service. I would further avoid any store offerring iphone repais not named Apple. Shame on them for not warning us of the loss of our warranty. read more