Love this place , amazing customer service! Friendly people. Always smiling , constantly asking…read morewould you like some water or tea or coffee ! Always feels great to be here! Clothing are just one of a kind ! Very reasonable prices!

Great selection and well-maintained store. I have found the staff to be uniformly helpful and…read moreaccommodating. I have become a "regular" there ... either shopping or returning (or both). It's my go-to store!

You never know what someone is going through,if you're going to be in customer service learn how to…read morespeak to people.i walk in to do a return and the registrar near the door was where I was,last Saturday my mom came and did a return and they looked up by using her card going month to month.i walk in today and all of a sudden this policy just changed..the other lady over heard and was just being nasty in her tone of voice...omg what do you know the women found my purchase...after all that bitch well now you lost a customer have a nice Friday

I wish I could give Diane & Co. more than five stars. For over 14 years, Diane, Kim, and Chrissy…read morehave been the secret behind every special occasion for me and my three daughters. What sets this shop apart is their sheer expertise. This isn't the kind of place where you just pull things off a rack yourself; it's a personal boutique experience where you put your trust in the experts. I can't count the number of times I've walked in with one idea in mind, let them "do their thing," and walked out with a dress more stunning than I ever could have imagined. They have an intuitive sense for style, body type, and fit that is second to none. As a fuller figured woman that lacks confidence, they have never let me down! From the initial selections to the final fitting, they ensure everything is absolute perfection. Thank you, Diane, Kim, and Chrissy, for over a decade of making us feel beautiful and confident. We wouldn't go anywhere else!

I visited Diane & Company while shopping for a mother-of-the-groom dress, specifically because they…read morecarry a designer I was interested in. Prior to my appointment, I even contacted the designer in California and was told that Diane & Co should at least have fabric swatches available if I decided to order through them. When I arrived for my appointment, there was already an uncomfortable situation unfolding in the store involving another customer and a disputed sale. While I chose to overlook that and proceed with my appointment, the overall experience only declined from there. The owner greeted me abruptly and, after I showed her an inspiration photo, immediately told me that a ball gown "would not look good" on me--an unnecessary and unprofessional comment. I then worked with a sales associate, who informed me that the dress I was looking for had just been sold. She proceeded to bring out two heavy, winter-style gowns that were completely inconsistent with what I had described (a formal summer garden wedding) and in a size (16) that did not match mine (4). Despite being told the store carries thousands of dresses, I was ultimately told there was nothing suitable for me. Given my budget of up to $3,000, this was both surprising and disappointing. Having worked in the retail and service industry myself, I can honestly say this was one of the most discouraging and unprofessional shopping experiences I've had. I left feeling dismissed rather than assisted. I ended up going to Emily's Boutique, where the experience could not have been more different--welcoming, attentive, and ultimately successful, as I found the perfect gown. Based on my experience, I would not recommend Diane & Company to others looking for a positive, customer-focused shopping experience.

I can't believe they never written a review for this. Well in any case, it's high time I did. It is…read morea brilliant store. The sales associates are very courteous. They are very helpful when it comes to trying to help you find your size, colors, or anything you need. Their return policy is just as wonderful. I have returned clothes where sometimes it's just not manufactured as wonderful as I had hoped. I had bought a pair of jeans and it just didn't hold its shape. I returned it and show them the receipt. The smooth transaction and no hassle policy was very appreciated and not only did they refunded my money, they apologized for my inconvenience. This is rare no a days. Will be shopping here more often.

Super cheap, gaudy clothing that rips apart in a day, go somewhere else!!! Please read: When…read morereturning their clothing, I unfortunately lost my receipt however, I've been able to return items in real stores hundreds of times as long as I had the tags on and the credit card used. It took them legit 15 minutes to find my order...one item was finally returned but for the other "sales item" (*which I was specifically told by **Deseree, the spanish associate that she will give me "10 days to return" since I didn't have time to try on when purchasing*) was refused to be returned by the same Deseree. Deseree apparently "doesn't remember" telling me that nor recall the situation and rudely and obnoxiously went on lying and denying. You can see the ghetto in her waving head. I told her to look at the cameras on the date of purchase but she continued to lie. The weirdest part is out of anger I told them I don't want the item and they were more than happy/jolly to "keep" it. Especially Deseree who had a smirk on as she happily kept my item. End story: they kept my item but refused to give me my refund...But jokes on them because I have amex platinum and they will be made to return the money for the item they happily kept. .... Shame on you Deseree for lying and reverse accusing a paying customer of lying when they told you to look at cameras!!!(what other proof than cameras do you need?) shame on you for keeping the same item that you refused to do a refund for!!! Deseree you're a college dropout working in "Windsor". Perhaps get an education and you wont have to take your misery out on innocent shoppers. I understand that you're a coplete failure at life( working as a sales store at 35) and this is the only form of control in your life but things can change for even you. Step 1: just start out being a nice and honest person and the rest will follow! : )

Love the store but the girls that work there look miserable. They have the worst attitude and are…read morejust flat out rude. Have yet to encounter someone who is actually nice. Hate going in there for that reason.

I emailed the store in regards to a dress I saw in a magazine. The person who responded to me was…read moreoddly short and not helpful. I understand if the dress is no longer in the store, but at least send a full email response not just "no, sorry". Customer service 101 might be a great idea!

This boutique run by owner Maggie and her awesome sales associates including Toni is set up like a…read moreNYC/LA style shopping experience. The staff provides personalized service and will make you feel loved right away. From the moment you enter the store you are greeted with a smile and directed to the high style, chic, and trendy designs. Think "Sex in the City"..but in the burbs. While chilling out in the dressing room, Maggie does her magic to make you look like you just stepped off the runway. And, if it's not right for you, she'll tell you the truth which is such a refreshing change from the typical sales staff out there. Whether it's a great dress, a cute pair of ballet flats, a sexy little top, or the best jeans available that will make your bootie look amazing...this store will keep you on top of your game! My entire closet from the bags, boots, and the awesome outfits is from Zabayon.

My experience here was amazing! I had horrible experiences at other boutiques but one of the…read moreworkers named Alexa went above and beyond! I was able to find the dress I wanted after looking everywhere and I am so pleased with my purchase! The quality is amazing and it was worth every penny. If you shop here, make sure to be helped by Alexa!

Went here for a prom dress for my daughter. Some of the employees were nicer than others when we…read morefirst went to look. All the employees are very young. One was kind of rude. But my daughter found a dress that she absolutely loved and the dress was beautiful. Alterations were done there and yes it's quite expensive between dress and alterations. When we went back for the dress, they had to do some minor adjustments but that only took 20 minutes.

went Quails in freehold to check out suits for my son's wedding. My husband found one in which…read morethey said it needed to be ordered. My son also purchased a suit for his wedding which they had in stock. Quails sent my sons suit to be tailored and ordered by husband. No one got back to us when they would be in, so We called and they informed us my son's suit was done but my husband's suit was on back order My husband had to call numerous times to see if it was in and no one knew what was going on. With the wedding only 2 weeks away we had no choice but to cancel the order and get out money back. Once we got to the quails in freehold, they had no idea what was going on and couldn't off another solution So at that point we just got our money back. I Would not recommend going to quails They are unprofessional and also not dependable

I was thinking of buying some suits. The three-for-one offer advertised by Quails seemed too…read moretempting. So -- mostly for laughs -- I went to check it out. I found two suits and a tux I liked. Usually, three for one means that you pay for the highest priced suit and the two others are free. Simple enough. So I'm about to try on the suit and I ask what the total price would be. Came out to something like $560. So I asked: How'd you get that number? Well, the manager -- who, incidentally wasn't wearing socks even though this is a dressy clothes store -- says: we add up the price of all three suits and take the average. How's that three for one? So, I say, that's not what the sign says. "Yes it does," says he. "Bye," says I. I didn't check to see what it would have cost if I paid for the highest priced one and the other two were free. But this seemed like a shell game. See if you have better luck. At worst, you'll have a half hour of laughs and the salemen will waste their time.