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Macy's

2.6 (34 reviews)
Open 10:00 am - 9:00 pm
Updated a few days ago

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Sher P.

Worst service returning items in children's dept cashier was annoyed I had many items kept telling me that I should've gone to returns on another floor! Why when I'm purchasing other items! Christine Needs to learn to shut her mouth! I guess she didn't want to work today!!!!

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2 years ago

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3 years ago

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4 years ago

Nice stuff but when I go there is never a worker around I have to do like a whole relay race to find someone little frustrating

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3 years ago

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5 years ago

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12 years ago

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13 years ago

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4 years ago

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8 years ago

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7 years ago

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11 years ago

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12 years ago

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8 years ago

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10 years ago

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8 years ago

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6 years ago

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8 years ago

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11 years ago

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10 years ago

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11 years ago

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7 years ago

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10 years ago

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14 years ago

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14 years ago

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7 years ago

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11 years ago

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6 years ago

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12 years ago

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10 years ago

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11 years ago

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8 years ago

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11 years ago

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13 years ago

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10 years ago

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Ask the Community - Macy's

Review Highlights - Macy's

These employees on the third floor should be recognized for their professionalism and care to customer service.

Mentioned in 2 reviews

Read more highlights

Jos. A. Bank

Jos. A. Bank

(4 reviews)

$$

Not sure how I feel about this place. I have suits from Jos A. Bank, but they were purchased at…read moreanother location. That experience was fine, but went to return a $62 gift that was paid for with cash at this location today, with reciept and they told me I couldn't get cash back. They said you can only get cash for purchases under $50, or they'd have to mail you a check. Are you kidding me? You can't buy a single thing in that store for under $50. Want to know how I know that? I tried to use the $62 gift card they gave me and it was nearly impossible. Cheapest dress shirt was $90 and it was buy one get one free. No way I was using the entire gift card and spending $30 for two dress shirts when I can get two from Van Huesen for $40 total. They didn't even have my size. I ended up getting a scarf, priced at $100, for $40 and then some little items found next to the register. Had $7 left on the card but I'll probably never spend it because I'll still be dropping $100 out of my pocket. One positive was the kind sales person who helped me search for a shirt in my size. I'll give them that.

I purchased a suit here just this past week. I am a very difficult size to work with (tall and…read moreskinny) and had some specific requests. The first salesman that walked up to me was very polite and worked with me from beginning to end getting the suit I wanted! I am very happy with the prices, including the cost of tailoring. They set me up well and their tailor did a good job fitting the suit to me. They also rushed the finish date of the suit for me because I needed it next day, that was really nice. I will say that within this price bracket, I believe Jos A Banks is the best option. I went to 5 other stores looking at suits and only found one that was in the same price range that seemed to be worth it. The suit itself may not be the best quality but all said and done it cost me under $300 so I am not complaining!

Primark

Primark

(41 reviews)

$

Schlock to the left of me, schlock to the right -- but here I am stuck in the middle with you. I…read morecan name that tune in one note. Think of the crumbling Sears department store chain, take one of their vacated stores and fill it with cheap disposable clothing and you have the essence of Primark. The dated retail monstrosity of Freehold Raceway Mall has never been a personal favorite but the absolute dishevelment inside Primark makes the rest of the place feel like Rodeo Drive. Shelves... why bother... just dig through the threadbare rags on the floor. Hey, there's a really nifty polyester sport coat I can wear to my next arraignment. I saw it first clown, give it back. So, you wanna play rough... You get the picture. Just having the jacket on for two minutes compelled other shoppers to spontaneously give me money. Why bother with a tin cup. I never thought that any retailer could be worse than Sears but Primark certainly has aspirations to that fetid crown. Two polyester stars.

Horrible customer service. I was really surprised how disgusting the supervisor Pam reacted when I…read moreasked if I could purchase a garbage bag instead of spending $5.50 on a reusable bag. The store was out of .10 & $1 bags, I came here to buy close to $200 worth of socks to donate and was treated so badly that my husband and person checking out next to me gave me a look as if in shock. It was horrible! Pam the manager was mean and unprofessional for a request that has been granted in the past -- a simple garbage bag, which I offered to pay for. I'll be going elsewhere from now on to pickup donation items.

Macy's - deptstores - Updated May 2026

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