I lived in a community that is handled by this company and have been very happy since they switched to them. Any calls or e-mails that I send are answered by someone very fast. I attend all of the HOA meetings and very happy to see that the manager is interested in what owners have to say. I don't know if I could do this job. If your thinking about switching to a new management firm consider contacting Pride. read more

Worst "management" company ever. 1st they ignore emergency calls at night(biohazardous materials coming up thru the drains anytime ANYONE in the complex flushed), now they dont have anyone in the office to fix a gate issue. The CEO, Frank, is a joke, won't even answer emails and cant properly staff an office. read more

It is a shame our community has gone through 4 property managers in less than 2 years time having a valid contract with Pride Management. Our last manager was new to the industry, self admitted, we enjoyed her, did a great job being new. All of sudden, once gain we have a new community manager. I am starting to wonder if it is the environment of the company and owner? As a board member I will be searching for answers for sure. read more

Terrible communication and very unprofessional especially Sue. I was very disappointed by the lack of caring for the people in the community. read more

WARNING: This company also operates in Tucson AZ, where our subdivision is located. Our HOA was notified in April 2026 that Pride Management, (owner is Frank Peak, Chandler AZ) would be terminating our management agreement because our community was considered too small. Unbeknownst to us, our reserve funds were depleted. The termination became effective June 1, 2026. Since that time, our Board and our new management company have repeatedly requested the turnover of HOA records, financial statements, vendor information, tax records, and Association funds. As of the date of this review, those materials have not been provided, and we have been told they will be sent "when there is time." We have also learned that our landscape vendor had not been paid for several months, creating unnecessary stress and jeopardizing an important vendor relationship for our community. We still don't know if our utilities are paid or our liability coverage, etc. Management transitions are understandable but we have requested assistance for several weeks now. Failure to promptly transfer Association records and funds after terminating a contract is not. We have lost patience and this is a last resort. Please reconsider using this HOA company for your neighborhood. Our reserves are also depleted. No final check has been presented, no explanation. We are going to take action against this company next. -- Board Member, Santa Fe Park II read more

4 weeks ago I reported some furniture around the garbage dumpster, it has happened many times, to the association and pride management. No one responded to the call or the email. I call again and sent another email. Finally Austin the contact for our community answered the call, no follow up from him nothing. I called the emergency line since no one was answering in the office, the person that answered, lectured about emergency protocols. For me is an emergency it has being going on for a month and now the garbage is overflowing out of the area. The garbage collector will not pick up once the dumpster is not accessible. I have cleaned the area a few times for him to collect the garbage..... Who can help us?? read more

Pride Community Management - Property Management Near Me - Chandler, Arizona

Update this company is still trash. They didn't follow through with our auto debit then ended up double charging us a couple months which i caught. After a week i call back AGAIN asking why they haven't returned our funds and the woman on the phone asked if she could just put it towards future payments because they're behind on sending overpayment assessments out. Which is insane and now I'm wondering how often does this happen?? This company is super shady. I encourage everyone to report them to the BBB who have issues with them. They need to be shut down IMMEDIATELY. read more

Pride Community Management - Property Management Near Me - Chandler, Arizona

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Lived at Townes of Sough meadow that they managed they are the worse to deal with when you can get a call back

Pride Management is a joke. They answer the phone 0% of the time and do nothing 100% of the time. The rules are never enforced, and nothings is fixed. Pride Management blames the HOA board for nothing being done, Example: residents parking in street making it difficult for others to leave and enter their homes. The fencing along the homes needs to be repaired. New residents who have moved in have not received information about the HOA or any keys to the pool. Pride Management sent me an email stating all new residents receive a package. What a lie!!! The neighbors come to me asking questions. Many attempts have been made to the HOA and a few been answered. We pay our dues and receive no services. Avoid this company like the plague. Wish I could give zero stars... by far the worse biggest rip off HOA or business out there. DO NOT TRUST PRIDE COMMUNITY MANAGEMENT read more

Uncaring. Overloaded portfolios for property managers they hire. No transition of information. As a service related company, I cannot recommend this company. The turnover of property managers is a real problem. I hope they remedy this problem, but we have hired a new management company. read more

Never available. Don't return phone calls. Did not follow through on auto-debit to my account. read more

Update. My drip system vacuum breaker failed causing water hammer in the pipes within my house. Lucky they didn't break within the walls. Landscape owner said he'd be there within 5 days. Then he stops by after 10 days and says it'll be another week. 3 5 weeks pass and no update and still didn't repair it. I watered my plants by hand every day in triple degree heat. Long story short, I bought replacement parts and took it upon myself to repair the vacuum breaker. 10i minute Job that they couldn't handle. Now I receive a notice today that my HOA fees are increasing? Weeds? I buy weed killer and take my time to remediate them. Broken vacuum breaker? I spend my money and take my personal time to rebuild it. Yard full of leaves and trash? I use my blower and take my time to blow my yard out. I am DONE! Enjoy your civil suit, Pride. I'm consulting with numerous attorneys right now and I absolutely have a foolproof case. You're gonna give me ALL of my HOA fees back AND you'll pay me for my hard work, vacuum breaker, weed killer, etc. I work a full time gov't job and I also run my own business. And yet, I pay to have my landscape taken care of, but have to spend more time and money taking care of the landscape myself. Things have literally gotten worse this year. If you can believe it based on my photos. See you in court, Pride! You're going to lose this lawsuit miserably. I guess, this is what it's gonna take to get you tf out of my community! Most worthless company I've EVER seen. read more

Wish I could give zero stars... by far the worse biggest rip off HOA or business out there. They charge for everything and don't even keep landscape good unless you live in front of the gate. Have to constantly remind them that my building in the back should get some of the money p pay every month for maintenance. People that work there are super rude and quick to give fee and tell you to pound sand when you need theM. Stay away from any of their properties if you can. Biggest mistake I made by buying a property in their area. read more

I have been a owner of the property since Janurary of 2020. I had no issues at all with the HOA until pride management took over. In April of 2021 i was told that my blinds were in violation of CC&R's. I was very confused on why I was getting this after a year and 3 months of living there. I consulted with Sherri, as the paper notice advised and she worked to help get clarity. I asked if I could send in an appeal and she said she would forward it to the board of directors so they could review it. Makes sense but it doesn't get better. I later find out in june that my appeal pretty much made it no where and guess what, Sherri was promoted! My second noticed arrived in june along with a 50$ charge! Great! I had just become unemployed and now they were making me spend 650$ plus on worse quality blinds than I had. Also it says in CC&R that if you have anything other than 2 inch blinds it need approval. Apparently when a new HOA company takes over, all prior approvals mean jack. I reached out to Angel the new community manager and he had me send my appeal to him and like with sherri all contact was dropped. I've reached out for follow up, even sent a letter in the mail as they require and nothing. Like other say, this management company does not care or respond to ANYONE if it doesn't suit their bottom line. I have tried to work with others, I even ended up getting the blinds even though I am dipping into my savings. I even requested a hearing with the board PER THE CC&R's the rules of the HOA and they do nothing. Who holds these people accountable, no one, so they just do whatever they want. Its despicable. As others said, customer service is a basic task of the business, other than that your just a bill processing company. read more

Worst management company I've encountered. Kayla B. is, well, name checks out, she's a B. This place is the Karen of management companies. They are rude, take zero accountability, and don't do the job they get paid to do. I almost sold my rental because I didn't want to deal with them, thank goodness the community fired them after less than a year. read more

If you want bottom of the barrel service these are your guys! I don't think anyone actually works here. Leave a message maybe they will call you back in 5 days. Or if you have a complaint don't worry about reaching out to them because they won t do a freaking thing for you. These guys are a FREAKING JOKE !!! (You should be able to give zero stars) read more

Tire goes flat for 12 hours, fined. Lamp posts blown out, months to fix. Joke of a company and the staff are miserable people.

Blind transfer's, no call backs. They honestly treat you like they are the customers not the service providers not responsible or accountable for anything ., if they ever do respond they are rude and condescending. So sad that a company operates this way in 2021! read more

They don't answer calls or emails, they will leave buildings in disrepair with holes in the building causing mold and structural damage and won't answer when you beg for them to fix it. Do not use this management company, they were good until staffing changes now your forced to pay for no management at all. read more

WORST COMMUNITY MANAGMENT COMPAMY IN ARIZONA! WARNING TO ALL PROPERTY OWNERS OR RENTERS DO NOT LIVE OR BUY IF PRIDE COMMUNITY MANAGENT IS MANAGING THE PROPERTY. The owner Mark is the most unprofessional business owner I have ever encountered. He called me cursing me out because his maintenance guys are cutting off $100 key lockboxes on the property. The owner of Pride community management is the most repulsive human I have ever met. I put him on speakerphone with a tenant so they could hear him screaming cursing me out. Extremely unqualified to be a business owner or manage this property. I am an agent for a homeowner who is selling a unit at the Cliffs community and the HOA has been cutting our lockboxes and Realtor boxes that are over $100 and never consulted with the homeowner about it. I spoke to the community manager Sherry who was very unprofessional and responded 3 days after I left her a voicemail. The owner called back screaming cursing saying I should not question his staff about why his maintenance staff is removing lockboxes from homeowners they have no authority to remove. Complete joke from top to bottom this company is the most unprofessional management company I have ever dealt with after over 15 years in this business. I will be submitting a complaint to the attorney general and AACM. Arizona association of community managers read more

TERRIBLE company to deal with!!!! After speaking with Leanne, the gate keeper, I finally got to the owner, Frank which was absolutely terrible. After I voiced my complaints, he literally laughed at me! I cannot do business with this company any longer. Will need to have the HOA look for another company and anyone looking at getting a property management company, run as fast as you can from this company!!!! You will regret it!! read more

Michael the Manager for Pride Community Management stinks. Took 4 weeks to get roof repair after the storms a month ago. Now I can't get a broken sprinkler head fixed next to my patio. Goes off 2x a day and floods my patio. 3 calls today and nada. I think he has it out for me.... Frank the owner @ Pride Community Management needs to do something! Really not worth a star of 1 read more

Today, I had the opportunity to work with Community Manager Elizabeth Wagoner & Assistant Community Manager Kaelyn Garman. Thank You for your time and patience. We are fortinate to have you both to address all of our HOA needs. Phenomenal attitudes, answered my questions with pleasant demeanors, just an all around great experience. Thank You!!! - Mimi read more

Great management company to work with. Quick response when maintenance issues came up. Everything was taken care of timely.

I have attempted to speak with the owner Frank several times to address an unresolved concern. I have left a message with his assistant, in addition I have left him a voicemail that has gone unreturned. For the owner of a business this does not seem to be a responsible business practice. Additionally, I have had very unprofessional interactions with an employee named Barbra. She not only spoke down to me, she was short, rude and overall did not provide an acceptable experience by any business standards. Hopefully this feedback is used to improve the overall quality of service they provide to communities that pay them a fee to provide said services on their behalf. read more

Love them, best team of people! Reliable, helpful and helped me so much! Very professional.

Absolutely poor customer service. Attempts to discuss a letter went unreturned. Called and left VM and sent two emails NO Response! But, I did get the bill. Customer Service is a BASIC function of a Property Management Company. If you can't return a phone call or a email what else CAN'T you do. Do not engage. read more

I have enjoyed working with Pride community management over the years. I usually work with Becky, the rep for our community, for any questions or issues I may have. I have owned my home for 5.5 years and I am now ready to sell. The buyer's team was a disorganized mess (quicken loans, need I say more) and we are two days till closing. Pride handeled the situation the buyer's team created, with professionalism and Pride went above and beyond the call of duty to ensure we close in time. Barbara the manager was amazing and I really appreciate her efforts. read more

This company does not help residents. Michael hangs up the phone after he calls me a liar!!!

Terrible service! Never had I spoken to someone that is more rude than the person named "Natasha" at this establishment. She is incredibly mean and has an attitude. She thinks her time is too valuable to assist tenants from this management. The two interactions that I had with Natasha have left a bad taste in my mouth. I'm incredibly disappointed with the customer service of this community management. read more

Every time I travel, I return to nonsense. Condo owner at Villa Verde since Jan. 2019. Pipes were backed up and spewing sewage, they fixed it & plumber said they were untouched old pipes from the 70's and should be cleared out every few years for maintenance. Now everyone (120 units) are experiencing the same issue (duh) and they claim to be broke so are charging everyone $1000 "special assessment fee" starting Dec. 2019 to fix plumbing and roofs that have been jacked for years (and a "fence" for good measure). Also raising the HOA fee on top of that $25. Tenants have 10 people living in a bunch of units wasting water & producing trash which adds up bills. No regulation and with problem tenants we are told to "call the police" or out yourselves to file a complaint against violent people. Not licensed landscaping company is owned by a board member who doesn't do anything. New board member added with no homeowner votes. Requesting my allowed 7 years of financial records as this place stinks of corruption. See you at the next board meeting, good times ahead! read more

Pride has been a joy to work with! They are prompt and courteous and answer all my questions.

Terrible management company. Take forever to get things done, and their property managers are completely incompetent. (Steve Gloyd is the worst) Avoid this company like the plague. read more

Outstanding response time and service. I spoke with a gentleman named Frank and requested some repairs to the front doors of my condo. He asked intelligent questions about the problem and scope of work. To my surprise, the next day he had a maintenance man handle the repair. I've lived and worked on several properties and this was probably the best service I've seen from a management company. Thank you! read more

This company is a joke. They answer the phone 3% of the time and do nothing 97% of the time. The property it never clean, rules are never enforced, and nothings is fixed when they are informed without a month of calls. Mostly the calls are to try and get a hold of someone instead of the answering machine. If someone does note your request, you don't see any changes unless you keep calling in. A waste of money. read more

Pride Community Management has been wonderful to work with. They have managed to keep our community focused on the important things that need to be done to keep our HOA on track. I thank them for all they do. They are a good management company and I would recommend them to anyone. Thank you Pride! read more

Had these guys for where I lived before and now I have a different management company, never realize what you have till it's gone. Oh how I wish Pride was my management company at my new place. Pride know how to run things and looks out for the little guy. They always treated us very well and never had any problems getting things done. I got to know the staff there and they were all so nice and always answered any questions that I had. Guess I will have to deal with what crap I have now. Pride I think you should look into taking over management here where I am living now. Thanks read more

Pride has a wonderful staff that is extremely helpful and quick to respond to your needs. Highly recommend them to all!

I have served on 3 different Community Boards in the past 16 years and have had to work with 5 different Community Management Companies and Pride Management is by far the BEST! They're quick to return calls and emails, bills are always paid on time and they truly care about the overall well being of our Community. I would highly recommend them! read more

i have been living in my community for 2 years we have had three companies that have come and made our lives miserible im very upset with the lack of respect they give me and the other property owners they treat us like we are scum i was coming home yesterday from getting milkshakes and i didnt have my clicker for the gate so i punched the code in and was about to drive threw the opened gate when one of my other people that lives here desided to go before us and almost ran my car and me and my kid over i have brought this to the attention of pride before and they told me that there is nothing that they can do? really u can tell us we are scum but u cant inforce a slow down in the complex ? really? they raised our rates up in the two years i have been here we went from 165 to 175 to 185 and our manager that is in charge of our property told us that if i was run by him we would be paying 300 or more that is something u dont say in meetings i am beyond frustrated with this company i feel like they dont put our needs in their agenda just say f you and have a nice day they way they blame us for everything and treat us like we are scum is uncalled for and if it were up to me i would fire each and everyone of them and the company in general sucks i work customer service i know how to treat people the way they treat us in not the way we should be treated i hope they get rid of the company and actually give us one that cares!!!! DO NOT TRUST PRIDE COMMUNITY MANAGEMENT THEY ARE EVIL AND SHOULD NOT BE ABLE TO DO BUSINESS IN ARIZONA THEY DONT CARE ABOUT ANYBODY BUT THEMSELVES DO NOT TRUST THIS COMPANY!!! read more