I've been a customer for 15+ yrs. I went in yesterday for a pedicure and left with this chunk of skin missing from being too rough with the tools. Also, the services were quite rushed. It hurts to walk and I have an event I wanted my toes done for to wear open toed shoes. I am hoping it doesn't get infected. It is soooo painful. I am incredibly disappointed. read more

Pretty Nails - Missing skin from pedicure - Nail Salons Near Me - Goffstown, New Hampshire

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Friendly service, great quality and good value. Very relaxing and peaceful. I don't understand why I need to write 85 characters!!!

The quality was good. The vibe was fine But prices are not posted and I think they are very high. I'm new to the area I have been using them all summer. Began with gel mani and gel pedi. Dropped down to normal pedi and was charged the same read more

Wow holy expensive! I had a regular manicure and it turned out to be way more than I expected and have been used to before moving to the area. I guess regular = boring. The tech barely paid attention to my trashed nails, and I spent more time under the nail dryer than with her. One star is because the staff seemed nice, but I won't be back and will look for a more reasonable salon. read more

I have been going to Pretty Nails for over a year now and I am done! I always make an appointment but then have to wait for half an hour or more. I get charged different prices every time whether I pay with cash or credit card. They are understaffed and charge too much. I just went to Glossy Nails and got in right away with no appointment and it was 10 dollars cheaper!! Never going back! read more

My sister and I were back in town visiting family, we stopped in here and were extremely pleased with the service and care we received. This will be my go-to place when back home. read more

Pretty Nails - Fill & Gel -Bottom Dip - Top - Nail Salons Near Me - Goffstown, New Hampshire

Happy with my experience. Family owned business, staff is helpful, sweet and attentive. I will continue coming back. read more

Pretty Nails - Coffin shape acrylics with shellac polish - Nail Salons Near Me - Goffstown, New Hampshire

This place is filthy. Nothing was sanitized between clients that I saw leave and come in. The nail techs did not have me wash my hands before service began. They also did not wash hands. They did not were gloves or washed hands even though they were touching everything and cross contaminating. I was horrified I should of got up and left but unfortunately I didn't. They allow you to touch the nail easels and every one else with NO sanitizing. I saw 4 people plus me and nothing was cleaned anywhere. I bathed in sanitizer and sprayed before I got in my car with products I had in my trunk plus my keys! This place has always been dirty and dusty from a few friends that I have talked to. It seems that there standards have not changed besides wearing a mask and putting up plexi glass that was also vile. This is the first time that I have gone to A business since this Pandemic started that I actual felt unsafe. All other businesses I have been to are going above and beyond. read more

I started coming to this place because it's close to my house and there is always a spot when you walk in. The first two times I came, I did powder gel, end they started cracking after 8 days, I'm always very careful with my nails, so the material they use is not that good. Yesterday I came to do a manicure gel, and the attitude of the woman which is the owner was very rude, she was rushing doing my nails stating that the line was long. When she was painting my nails, she was leaving the sides of my nails without polish, I kindly ask if she could please put the polish on the sides of my nails because I like all my nails polished, she replied that next time I need to do my nails, go to a different place that she has a long line waiting for her. read more

The first time I came they had me come back the next day for the design. This time I made and appointment for 6:15 got there 5 minutes early waiting I told them I had booked an appointment. I then waited for 30 minutes and all the desks were filled there was less than an hour before they closed so I left. They picked the time. read more

I love this Salon I gave been going since I moved here. A Great salon and Wonderful service. I highly recommend to anyone.

What I love most is that they use the plastic covers for your pedicure spa. Great foot massage too! I

Tried this place while on vacation. I called the day before and made an appointment for three of us to get dip and pedicures. We walk in and I see only three people working there and there was a woman already in a pedicure chair so I'm thinking this is going to be a disaster. I was completely wrong!!! The employees greeted us as soon as we walked in. We picked colors and three of us start the pedicure, the workers ( I believe were husband and wife and another woman) were so in sync with each other I was amazed, they took turns doing different things during the pedicure and the gentleman gave the best a foot massage I have ever had and I got a pretty little flower painted on my toe (something I never do). This was the first time I never had gel put on top of my dip and I didn't think it was going to last but here we are 3 weeks later and it still looks amazing !! We all finished at the same same and agreed it was one of the best salons we have been to. I will definitely be back !! The pictures of my hand and flower were taken today ( the little stone is still on the flower 3 weeks after my visit & I'm in a pool and hot tub frequently) read more

Pretty Nails - Nail Salons Near Me - Goffstown, New Hampshire

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Just found this hidden gem about two months ago and I have been going back ever since. Quick, friendly and reasonably priced. I recommend calling ahead for an appointment so you don't end up waiting. read more

Pretty Nails - My first shellac from Pretty Nails - Nail Salons Near Me - Goffstown, New Hampshire

I go regularly to get a dip manicure and sometimes a pedicure. They have amazing service and the most friendly staff. They always take their time and your nails always look amazing! read more

Tried them for the first time yesterday because my regular nail salon closed early and I needed a quick pedicure before a trip. Service was good and they were super friendly. read more

Just went in for a polish change that cost me $15. The tech was in an extreme rush and did a sloppy job. For that price I would have hoped for a little more attention to detail but guess not. Just wish I had taken a picture of all my toes before I had to literally purchase a bottle of acetone to clean them up myself. read more

Pretty Nails - Worst polish change ever - Nail Salons Near Me - Goffstown, New Hampshire

Usually as a walk-in my nails get rushed and I'm left dissappointed.. I walked in today around 4:30, was greeted and sat right away by the nicest man. He did my nails exactly the way I asked and was very pleasant!! I will be back for sure! read more

I have been going here for 6+ years. I bring my friends and coworkers. We are never disappointed. Nancy and Quinn really make you feel like a valued guest. They know my name, my life story and do an amazing job! I have Quinn do my pedicure every time. He doesn't disappoint! read more

Set an appointment for my daughter for a mani/pedi. Showed up 5 minutes early, 25 minutes after our appointment time we left.

Don't go, save your money!! Visiting from California and paid $30.00 for a pedicure that was rushed and careless! Gave a $5.00 tip and regret it! My toes were poorly painted! A five year old could have done better!! read more

Pretty Nails - Visiting from California and decided to try this place "Pretty Nails". Not so pretty to me. Paid $30.00 for a pedicure that was rushed. - Nail Salons Near Me - Goffstown, New Hampshire

Went there with my granddaughter for a pedi and fill. My regular salon was slammed and couldn't take us till today. I needed this done now, for specific appointments today. They never said they couldn't take us. They started the work over a half hour later. The busier they got, the worse the service was. My nails are uneven. I wanted gel on top of my polish. Which I have done every time elsewhere. They said they didn't do that, and argued with me over it. I asked Nancy if she had the product, she said yes and still wouldnt do what I asked for. What a waste of time after spending over 2 plus hours there. Then she purposely overcharged me, because I used my card. Then pointed to a sign taped to counter which she should of showed me before I paid; which said: pay cash or check for 10% off. They need to go back to school and learn new techniques. And especially customer service. I gave them one star only because I couldnt give them 0. Oh, and don't ask for nail art! That is another fight. read more

Best pedi I ever had. He clipped my dead skin around my toes and pushed back my cuticles. He gave me an awesome leg and foot massage. He was very friendly and funny. I would definitely come back!!!!! read more

I have never given a bad review of a mail salon, BUT I called ahead she told me they were not busy. I walked in about 20 minutes later. She waxed my eye brows first. she ended up waxing half of my forehead above my right eyebrow, I have red bumps up to my hairline. Something that has never happened before. Then she sat me in a pedicure chair and left me with my feet in the water for over 25 minutes, I should have dried my feet off and left then! The man that finally came over cut my cuticles back so bad that my big toe wouldn't stop bleeding. It was the worst pedicure I've ever had. My toes still hurt 24 hours later. I watched the woman that just finished giving her client a pedicure two seats down from me use the foot towel TO CLEAN THE CHAIR AND THE ARM RESTS OFF AFTER SHE WAS FINISHED. I was mortified paying 60$ for these services, especially waking up this morning to my forehead above my eyebrow broken out in red bumps. what was she even doing way up there?!? read more

Great service. The hair removal services are the best. Lots of room. Usually don't wait long. Closed on Sundays. The shopping Center it is located in has a lot of stores if there is a wait or you have other people with you. Priced reasonably. read more

The technicians here are friendly and definitely good at their job. I've gotten a couple pedicures and manicures (one acrylic, one gel) and both have been beautiful and long-lasting. The only thing is that every time I've been here they have been understaffed and I've been left in the chair so they could talk to other new customers at the desk. They do good work and they've been busy every time I've been in, so I hope they get a desk person or more technicians! read more

This was my first experience at having a pedicure done. As a guy, I never really considered getting a pedicure until recently as I didn't like the way my toenails looked and wanted to start paying more attention to this and getting them taken care of, more than I could do myself. The staff at Pretty Nails in Goffstown were great and very easy to work with. The person I had doing my pedicure ( Nu ) was excellent and very thorough and careful with everything, she did an outstanding job. I couldn't be more happy with their service and would recommend to anyone to go to Pretty Nails, especially if any other guys have ever thought about this before, it would be something you would like and it will help you at keeping your feet happy and healthy. Thanks Again to the staff at Pretty Nails read more

I went here on a whim because the place I went to get my nails done before was "too busy", and I can honestly say they were amazing. Took me right in and the guy who did my nails did an amazing job! So good that my friend and I made an appointment right then and there for our nails and a pedi two weeks later. They have a customer for LIFE! read more

I had a pretty negative experience at this nail salon. First of all, I walked in at about 12:30 for an appointment, and did not leave until 3:45. Each time a new customer would walk in instead of telling them they'll have to wait and finishing my manicure before moving onto the next...they decided to jump back and forth. This resulted in me waiting around for 20 minutes at a time while they worked on someone else who got in an hour after I did. The woman working on me even stopped for 10 minutes to go wax a walk-in customers eyebrows. I did a lot of switching around between nail techs, stations, etc. I had sat in station 4 and they started my nails and eventually moved to station 1. THEN, a walk in came in for a manicure and was seated at station 4. Using the same tools they had just used on me. NO cleaning in between. Not to mention, they shared tools between me and my friend. No cleaning. When I had first walked in two women were getting pedicures. Once they left, someone else walked in for a pedicure. Sat at the SAME station as the women before. No cleaning of pedicure stations between clients I know for a fact because the only two people working were working on my friend and I's nails.... Very gross. read more

Love the techs at this nail salon. I have been going here for shellac and acrylic for a couple years now. They are very accommodating for walk ins and appointments. They are a wonderful family who all seem to remember each persons clients. Always big smiles and chit chat when someone arrives. Relaxing atmosphere and my nails are absolutely perfect and flawless. Every tech there is a master at their craft. Nancy read more

I have been to Pretty Nails tens of times over the last 2-3 years, and I keep hoping for a better result. When I was a new client, they seemed friendly, and took their time with the tools, and listened to what I was requesting to have done (nail shape, designs). I would go back because it was a convenient location as well. Not anymore. I am so tired of being burned with the Dremel because they're in a rush. The results are sloppy, and I ALWAYS feel like I am inconveniencing them to be there. Unfriendly, bad attitudes, and poor work. I will never go back. read more

great service. I was a 'walk in, techs went out of their way to accommodate my leg injury. Will definitely go back!

Love getting my nails done here! Clean place, nice staff, and great selection! I was hesitant to stop in at first because there weren't any reviews online but I stopped in anyway to get my nails done for my best friend's wedding and was very happy with my experience! read more

Shh... Go here but don't tell your friends how fantastic they are. The techs are personable and remember you when you come in. They are able to read if you want to talk or just want to sit back and relax. The legs massage during the pedis are to die for. read more

I went to Pretty Nails for the first time last night with my mother because we're tired of the place in Manchester we've been going to. But we weren't impressed with this place either. They seemed understaffed (3 people working). My pedicure was rushed and somewhat painful. There is polish all over the skin around my toes. They skipped my mother's leg massage because someone else was waiting. On to my fill... they don't have many gel colors to choose from. And the guy filed my nails way too square - they don't look right (sharp and pointy at the edges). Also, he was nosy and asked too many personal questions. Lastly, it was $30 for a pedicure and $30 for a fill with gel color. Many places are $25 for a pedi and $25 for a fill with gel. We won't be back. read more

Very rude - for some reason the man there was very rude, quick and did not seem like he wanted the business. Will not go back.

very disappointed in the service. I sat forever in cold water for a pedi. They saw I was really pregnant. Which everyone knows pregnant people want there feet rubbed and sure enough it was wicked rushed. She took forever cutting my toe nails which mind you I had gone two weeks ago so they were in good shape. Now my toes are throbbing from her digging. Then I needed a fill they come over while she's trying to paint my nails with a portable drill and start drilling. It was hot they got dust and crap all over me and did a wicked hack job. The fill looks like crap already lifting in the corners and made them way to short with out asking. Also was pretty pricey for not so PRETTY Nails! read more

I had the worst experience of my life at Pretty Nails. My appointment was at 9am for a manicure and pedicure. I'm on time and the first customer to arrive. At 9:25am the owners arrive and began prepping my nails while someone else worked on my feet. Then customers began to arrive. The owner finished my pedicure but instead of black as I requested, she gave me a French "Black" pedicure. I indicated several times that I wanted just black but she did not comply. Then everyone left to assist other customers. An hour later an assistant returned and ask me to sit at station 5. I sat there for 30 more minutes and I could not take it anymore so I got at 10:45 and indicated that I was leaving. I was so upset and had to work hard to control my temper and refrain from crying. My appointment was at 9am, it is 10:45 and I'm still waiting for someone to begin my nails...as I watch other customers who did not have appointments and arrived after me get their nails completed and leave? The owner wanted to charge me $40 for a pedicure that was done wrong and for a manicure that was not done. The owner indicated that it would only take 10 minutes to complete a French manicure for a total of $65 so I decided to stay. Then I asked the owner what was the cost of my pedicure and she replied that she would charge me the cost of a regular pedicure, not a French Pedicure. She then reminded me, three times, that next time I should tell her that I want a black pedicure. Now I'm Angry! Not only did you keep me waiting two hours for a 9am appointment but you are also blaming me for your error? I replied that 1st of all her actions were very unprofessional, 2nd I told her several times that I wanted black but she preceeded, and 3rd I spoke with her assistant when I arrived. He began my pedicure and had the black polish. If she (the owner) is going to take over, then it is her responsibility to consult with her assistant and not make assumptions. The assistant apologized and indicated that he should had informed the owner of my request. A customer also came to my aid and validated what I requested. The customer also encouraged me to write this Yelp Review. In my opinion, customer satisfaction in both product and experience is important for any business. In addition, all customers should be treated equal, regardless of if they attend on a regular basis or infrequently. This was not the case for me. As a result, I will not return to Pretty Nails read more

I was a walk in and no waiting. Very personable and professional. Very clean and the tech did a great job. First time here and I'll be back. read more

Made an appointment over the phone to get pedicures done with my mom, but probably should have been suspicious when they didn't write down our names or ask for a phone number. We arrived at the nail salon a few minutes before our scheduled appointment and the place was packed, so we put down our names on the sign-in sheet and waited for someone to come check us in. None of the employees seemed to be paying attention to the sign-in sheet/time reservations, though, because others who came in after us got in for their appointments first. Twenty minutes later, someone finally came and told us we could go back and sit down for the pedicures. We went over to the chairs but all of the nail technicians were busy and we waited another 20 minutes with our feet in the water before we eventually had to get up and leave. As we were leaving, one of the employees said, "sorry about that!" but did not seem bothered at all by our leaving. We'd had good experiences here in the past when they weren't as busy but this experience really soured our impressions of the place. All in all, we waited more than 40 minutes and were not able to get our nails done despite having an appointment. Don't take appointment reservations if you can't come reasonably close to fulfilling them. Not a good way to run a business. read more