Great salon. Friendly staff. Very clean. I have been coming for many years. Cindy always does an amazing job!

First thing, my scheduled nail tech was out, and instead of calling to reschedule, I got stuck with a total amatuer. Couldn't do a simple design ot French Manicure. Put at least coats of polish on to cover up her errors. Then charges me $75.00, like WTF !!!!!!! Quality.....0 Professionalism.....0 Price....Outrageous read more

I'm so bummed. I have been going to Glossy Nails in Bedford forever and recently their work has gone downhill. This is the last manicure I got. It was supposed to be a french manicure (not bubble gum pink b/c they have done this to me before) with square-ish top and rounded edges. In all fairness, I should've paid closer attention and not talking to a friend. I have now gone back twice to have them fix it and once they refused altogether, the other they said they were too busy to squeeze me in (to fix their mistake). My mistake for continuing to give them another shot. The longer I have been a customer; the worse their work is. read more

Glossy Nails - This is supposed to be a French manicure with square-ish rounded sides. - Day Spas Near Me - Bedford, New Hampshire

work is good, but horrible customer interaction. Having run a salon in a big city for many years, I know the etiquette of customer service. I believe her name was Marly or something like it. She didn't even say hello to me, she was very abrupt. When finished, she gave me the bill and told me to wait a few minutes to dry. She left, never to be seen again. I had to find her in the back to tip her. When tipping her I WAS THE ONE to say thank-you. I was simply a number to her. read more

Probably the worst nails I've ever had. I went in for a regular gel removal and for dazzle dry. They did not soak my nails off but hand filed ALL of the gel off making my nails so thin and I even asked for a soak off. Even then they left so much left over gel on my nails that it was so lumpy and left the new dazzle dry gooey and clumpy and didn't do a thing. Do not go here. When I complained they blamed me and my care of my nails. read more

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What a stunningly terrible experience! I called on Sunday to reserve a spot with a person who was recommended by a friend. No one told me on the phone but they don't allow reservations with specific people on Sundays so when I showed up, they handed me off to some other woman named Lisa. She couldn't have been less interested or enthusiastic about doing my pedicure. It wasn't an expensive pedicure, but she did a very unimpressive, rushed job. She cut way down the sides of multiple toenails so I'm probably going to get either an infection or ingrown toenails. I was on edge the entire time, not at all a relaxing experience. She has NO business doing dip nails. Mine are just horrible - uneven, jagged, ridges, not all the same length. She mangled my cuticles and almost cut me multiple times. I kept having to pull back, which somehow irritated HER when I was the one being tortured! I needed to leave as it was close to closing and I had kids to pick up so when I noticed just how bad the job was when I got in the car, I couldn't go back to get them fixed. I should've known the minute I walked in the door and the front end guy was arguing with a woman and her daughter about damaged nails being the daughter's fault. it's a 5 min fix, just fix it for the sake of customer service. It's also a very loud place, a bit rundown. The pedicure chairs are uncomfortable with flimsy little metal tables that can barely hold the weight of a cell phone. The people working there were constantly chatting amongst themselves and took zero steps trying to hide when they were talking directly about another customer (ex, the woman and daughter from earlier). They would both look at and hand gesture in their direction. The TVs were all tuned to a sports channel with interviews of football players, not even a game, which all felt like such an odd choice. I've only been there once so perhaps my experience isn't the norm but wow, the #1 worst mani/pedi I have ever had. It's hard to capture just how bad these are in pictures but I tried. read more

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Cindy Lee in Bedford is the best! My dip nails always come out perfect and it's so nice to catch up with her. She'll even help find a color for you if you're indecisive. She goes well and beyond and the salon is super welcoming. read more

I had such a great pedicure experience with Thom. The massage was absolutely wonderful--relaxing and thorough, leaving my feet and legs feeling refreshed. The cuticle trim was very detailed and carefully done, and the nail shape came out perfect. Everything was done so gently, which made the whole service comfortable and enjoyable. I'll definitely be coming back! read more

BEDFORD LOCATION: Meh..... my 13 year old daughter and here with my mother. She got pressured into doing dip instead of acrylic. Her nails are shapeless and not what I expected, also she got gems which fell off before we made it home. I took her back to have a new one put on, and insist they put gel over the top. Side note, I was surprised at how many techs they have, looked like an assembly line. I know my mom goes here and is typically happy with the work, however I would not go back. read more

Glossy Nails - Dip acrylic, dip French. - Day Spas Near Me - Bedford, New Hampshire

anne was communicating and very gentle while calmly efficient- delightful to have her work on my tootsie!!

BAD BAD BAD.... First off they have all the windows blocked out and very dim lighting (as to not see the end results)... It took 28 minutes from start to finish for a 55.00 pedicure... certainly not enough time for soaking etc...the polish is thinned out and very translucent.. when I get home I have a painful and swollen toe , the bottom of my feet are extremely rough and the polish is not all over my toenails (they want you come back for another sooner than you should) it was not relaxing and the fact that they only speak English when they want to to pay and for a tip... I would not waste my time or my money here... have been getting pedicures for 30 years and this one was the WORST read more

So difficult to put a star value on this experience. First, let's start with the positives. If you're in a rush and need your mani done in 10 minutes (I got the gel) then this is probably your place. No small talk, just pick out your color, sit down, and they get right to work. My manicurist also was very skilled at prepping the nails and cleaning up the edges prior to polishing. The polishing part was a slightly different story... Unfortunately the list of negatives is far longer. I brought my grade-schooler and just wanted a fun experience for her. Sadly they didn't make it a pleasant experience at all. We tried being friendly. Making small-talk....nothing. I asked my manicurist, Tam, how long she had been doing her job and she made a joke in Vietnamese for her fellow coworkers there about that...but never let me in on the joke. ,,,And downright ignored me when I asked her in all seriousness. I eventually just brushed it off saying it was probably more than ten years. I had asked her how long she had done this job because she had done a great job with cleaning up my cuticles and done it so quickly yet so gently. On final inspection of my nails, she did a great job at keeping the color consistent and even on the nails and they looked good in the salon. Not until later did I notice that she did not smooth out my nail beds as well as she could have because the large ridge in each of my thumbnails was still very prominently seen under the polish. Even at home I can flatten this out with a rough file but she did not do this. The worst part of all this: She didn't even massage my hands. This was the part I looked forward to the most! She literally took lotion and rubbing my hand and forearm ONCE...and only on ONE hand. Then proceeded to have the front person ring me up for the charges. Oh and they tacked on an extra $7 because I got the 'tiger's eye' effect on my nails which looks very cool I will admit but sneaking in little charges and not even listing your prices for what appears to be a regularly-priced manicure color is not okay. I paid $47....for a gel mani. Very expensive for a 10 minute express mani that was very impersonal and unnecessarily cold. That did a great job with the mechanics of a manicure in general but missed one important detail of flattening the mail beds so they're not bumpy and prominent. But could not be bothered to give the customer a few minutes of hand massage for the nearly $50 they charge for the in and out experience. I gave 3 stars but I personally will never go back. I feel kind of ripped off and a bit like I wasn't treated with respect so I will never go back. And Tam, if someone asks you a question, answer them. Don't make jokes to your friends in another language and then they all laugh...and then just ignore me and keep doing your job. Extremely rude. I still tipped you generously for your time but you need to be a little kinder and a whole lot friendlier. Not everything is about money. Better to be a good caring person than about collecting your $$$$. read more

Glossy Nails - Ridge - Day Spas Near Me - Bedford, New Hampshire

I went to the location in Manchester off of south willow street. Charged 65 for a new set and 3 days after one nail was cracked and got it repaired. About a week and a half later my thumbnail was cracked and the index nail cracked and came off. Worse experience ever. I will never go here again!!!!' read more

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This is the second review I've written. The first time my review was taken down because the salon convinced Yelp that my review was not valid. Yelp wrote, "Moderators removed the review you posted to Glossy Nails in Bedford, NH because it didn't look like your content depicted an experience at this location." So, this time I am posting photos of my receipts for the last few times I was at this salon so Yelp moderators will hopefully realize this is a valid review. My content absolutely depicts an experience at this salon. It is the culmination of several experiences at this salon, each one less stellar than the one before. I will leave out the part about how they turned away a young woman with special needs because it wasn't about me - so therefore was grounds to remove my review, it appears. This time, I will be more clear that this review is the result of at least FOUR chances that I gave this salon after having good experiences at the Bedford Glossy Nails salon. The first experience in Manchester was good as the salon had recently opened. Each time after that, I noticed this salon's cleanliness declined to the point where I was concerned I might get an infection. The technicians do a good job, but the salon is not clean. The technicians never have instruments in a sterilizing bag. All their equipment is in a dusty basket that they use on customer after customer. The same files, drill bits, clippers, etc. are used on customer after customer and never cleaned in between. The last time I was there, one of the technicians used a wire brush to remove built up residue (nail polish, human nail residue, etc.) from a file. She then, without sterilizing the file, put it back into her basket and used it on the next customer. Dip is reused for every person, so if someone has a fungus, every other nail client who uses that dip is at risk. The technicians do a great job with polish. The equipment, however, is not sterilized or clean. Avoid the Manchester location of Glossy Nails. *To the Yelp Moderators: Glossy Nails Salon Bedford and Glossy Nails Salon Manchester are the same store in two different locations. Some techs go between the two stores. There is no Yelp page for the Manchester location. So, the only place to write a review is on the Yelp page for the main store - Bedford. Most of the negative reviews for the Bedford Glossy Nails Salon specify the review is for the Manchester store. read more

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Service has gone down year after year. Staff is rude. Manager (Kathy) doesn't care. Prices have gone up and they don't publish their price list anymore. Quality of work is reflective in how they rush you in and out. 8 years, three girls in the family, endless dip and gel services. Multiply that times 5-6 friends and their families. Thousands of dollars. They couldn't care less and treat you as such. Peter had a great vision when he opened up. Place hasn't been the same in years yet I keep giving it a try only to be underwhelmed every single time. read more

Tech who removed my gel manicure only soaked them in acetone for five minutes first and then used a dremel. Turns out he damaged my nails and now my pinkie nails have lifted up from the nail beds. This is a volume salon, they do not care about customer service. I will not be back and definitely do not recommend. read more

UPDATE: Bigger is not better. Since expanding their business and adding a second salon the service has declined, drastically. After coming here for 2ishh years I will be looking elsewhere. Let the pictures do the talking. read more

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Left pedicure with dead skin still on my feet... not good service. Awful workers do not recomend

I went in for a dip and pedi today and they were busy. Did not mind waiting at all since I didn't make an appointment. However the job on my nails is beyond awful. The dip doesn't even cover the whole nail. I asked for square and I don't even know how to describe this shape. I've been going here for years now and I'm beyond disappointed. read more

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Glossy Nails is okay at best. I've been in here 3 times now and was satisfied once, but even that time I was with a friend who was cut by the technician. I was in last Sunday for a Gel Manicure and pedicure. My Gel mani had a bubble in it right when it was done (see picture- I took this literally in the parking lot) and one of the nails is already showing edges lifting away (also attached a picture). My toenails look great, but I was cut 2 separate times (bled both times and they put some kind of green liquid on it). My friend who was with me had a great manicurist who was very much a perfectionist and did a great job. He started hers 15 mins before me and we ended at roughly the same time- so that tells you of the quality. Instead, go to Beautiful Nails in Manchester. Their Gel Mani's last so long that they grow out! They never ever lift, either (but I ask for the same person every time). Glossy is just a huge operation, so your chances of getting someone who isn't very good are higher. I have seen both great and awful work at Glossy Nails. read more

Glossy Nails - Day Spas Near Me - Bedford, New Hampshire

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MANCHESTER LOCATION: I visited this location in February 2020 before the shut down, and it was one of the best manicures I've ever had (third picture in review). I was excited to return for the first time after receiving my vaccines, but my fiancée and I did not have a great experience. They were really busy and we waited for a bit even with an appointment, which was to be expected -- it was a Saturday morning! The check in process was clean and easy, which I appreciated. Our pedicures were subpar. No scrubbing and both of our feet and toes looked dry after. No lotion, either. Maybe it's a COVID protocol now? It looked basically looked like we just had put some polish on our toes. Our manicures were pretty bad. You could tell they were both in a hurry and really rushed, same as our pedicures. No lotion or oils and our cuticles were dry and peeling after. I asked the technician to fix the paint on my fingers because of the weird build up at the cuticle, but she just put another coat on it. My fiancée didn't get a top coat on hers, either. Here starting chipping within a few hours. The paint on one of her nails literally fell off in the shower 12 hours later; we left it out of the photos because we tried to fix it ourselves, but it didn't work. I was so excited to come back, but I left so disappointed. I really wanted to like this place and the mail techs were nice, but after paying $70 for a mani/pedi including tip, it definitely wasn't worth it! read more

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This place is a joke. Despite having an appointment, they took several people ahead of me. The only reason I bother going is because it the only place I have found that wraps my nails individually to take off the dip. Over priced and worse service (timeliness is AWFUL) read more

I love Katie! She did an outstanding job on my nails and was quick and thorough. She's my new nail girl! read more

Glossy Nails - Day Spas Near Me - Bedford, New Hampshire

I got my nails done and the lady told me they were color changing with heat. I picked out a pink color, she ran it under the water and showed me and said they just go light to dark. Light to dark pink sure that's fine. My nails are yellow all the time. I go in and speak to that male manager, and he tells me they're mood changing! Hate to break it to you nails don't know moods. He acted like a was stupid and told me they would charge me in full if I wanted it fixed. This isn't "I just didn't like the color". They messed up and we're no help. Lost a customer. read more

Went in on 7/3/20 for a dip manicure and pedicure with a friend. Every service is $4 more due to price increases on products which they don't tell you until you get there. Had an appointment for 5:30 but called to see if they had any earlier appointments available and they said 3:30 was fine to come in. People were sat directly next to each ot with no social distancing, though everyone had masks on We had both picked out our colors ahead of time(as requested on their Facebook) and knew what services we wanted before we got there. Upon arrival we filled out the QR paper and went inside and were sat right away. Both of our technicians could not find the colors that we had requested from their own Facebook page pictures and we were told that they didn't have matching colors to their gel or dip products in regular nail polish to match. Pedicure was done roughly and in maybe 10 minuets. I got a dip manicure and am not a fan. The color is the only thing I like. I was cut on my thumb and it was dripping blood and he says "oh did I cut you".... yes, yes you did. I did notice on the payment slip I got $2off for him cutting me. I was pulled, tugged and hands twisted the whole time. Never asked to reposition just physically moved by the technician. I had to ask fort nails to be shaped because they were going to be left fully square. I have glue, powder and a cut finger. Drove 40 minuets and will not be back. 7/9/20 not even a week later and ALL OF MY DIP NAILS HAVE FALLEN OFF. I go on vacation Saturday and now need to go get my nails done AGAIN after spending $80. read more

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I arrived at 5:20 looking for a pedicure and they said they could take me right away. I sat in the chair she began to take the polish off, I asked for the menu and she said I don't have time to do a "real pedicure" she has another customer coming in. She said next time. I've been coming here for a long time and have never been treated like this. If they had told me I couldn't get what I want I would have come back. After a very stressful week I wanted to treat myself and I but nothing but a rushed and uncomfortable pedicure...... if they can't do business right they should turn people away not give them mediocre service! read more

REVIEW IS FOR MANCHESTER LOCATION. Only positive thing to say is that they were able to take me last minute. Areas of improvement: 1. Water for my pedicure was cold 2. "Warm towel" to wipe off exfoliate for pedicure was cold 3. Nothing done with cuticles or hang nails for both the pedicure and manicure 4. When asked to touch up my toe polish after it got bumped on accident, nail technician seemed annoyed and put some more polish over it. It looks horrible. 5. Receptionist got my powder dip for me. She completely got the wrong color. It's hard to tell when it's in powder form but once it was on my nail it was 100% not what I requested. I gave the receptionist a very, very pale pink color (it was almost white). The powder she gave me was hot pink. I didn't say anything because it wasn't the nail techs fault but also after my toe, I didn't want to annoy her again. 6. When a client comes into the salon the receptionist yells from the front of the salon to the back for a nail tech-- in a tone like she's calling in an order as a waitress to the back kitchen at a diner. In a salon, i find this disruptive and odd. 7. Two people of color came in. I felt like staff were particularly rude to these two individuals. The staff also made a scene when they thought these two customers didn't pay and ran after them in the parking lot. 8. Was not asked what shape I wanted my nails. I came in with round nails. My nail tech made them definitively square. Not sure why she wouldn't ask and would default to the opposite of what I came in with. 9. When done with my service I went up to the front desk to pay. I was thinking the receptionist would ask me how my service was and I could explain to her my concerns. She instantly said "$75 today" when I walked up without saying hi or asking about my experience. I paid and left. Will not be returning. This whole experience was so disappointing. I felt uncomfortable for multiple reasons and left with a crappy job on both my nails and toes. read more

Glossy Nails - Cuticles not treated. Poor paint job - Day Spas Near Me - Bedford, New Hampshire

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I went to the MANCHESTER location, NOT BEDFORD. AMAZING. I loved it so much. I came here because my regular salon was closed, and I might just have to start going to them from now on. So cute. read more

Glossy Nails - Nails - Day Spas Near Me - Bedford, New Hampshire

MANCHESTER location. This is just from 3 days ago, look how disgusting it looks. She didn't clean up any of my dead skin. I had to have her fix two smudged nails before I even left because she did the steps out of order and they were still smudged after that. I couldn't stay any longer because it'd already been 75 minutes. You get upcharged for every little thing. I even asked for a pedi without polish and there wasn't a price break for that??? probably won't go back. It's just too expensive to risk it again. read more

Glossy Nails - Day Spas Near Me - Bedford, New Hampshire

The only reason I am giving 4 stars; They deter you from doing regular polish. I was even told that it won't last more than a day. And they weren't kidding. It did not even last the end of the day before chipping. However, I like this spot so much for pedicures, that I would still give this place They are clean, considerate, and pretty consistent. They get me into a chair within minutes to remove my old gel. I always go for the green tea pedicure. It's only $10 more and maximizes your hour in that chair. Exfoliating scrub, cooling mask, Hot stones, warm towels... worth it! ‍Jennifer at the Manchester location just NAILED my GreenTea Pedi today!! Her timing on all the steps was perfect. Water was never cold. Towels weren't too hot. She didn't rush the "good parts" because she was able to multi task and apply my polish while the mask was sitting. A+ to her! read more

If I could give this place zero stars I would ! Horrible management who instead of resolving issues proceeds to argue about him being right. Do not go here if you want decent nails! I scheduled an appointment for 2 pedicures and a full set of acrylic. I showed up to my appointment and immediately was assisted with my pedicure. While getting the pedicure, the woman asked if I was getting my nails done and I explained that YES, I was getting my acrylics removed and a new set to put on. Nearing the end of my pedicure, she mentioned to the gentleman managing that I needed acrylics. He immediately requested for me to sit down and was trying to convince me to get dip. I explained to him that in the past I found acrylics last longer. He than seemed annoyed when I told him I still wanted acrylics and he proceeded to let me know that I should have mentioned acrylics in the beginning which I did. He had me soak my nails and than another woman came over. The woman was extremely rude from the start. I told her I wanted almond shape and she asked if I wanted them really short. I told her no I wanted average length not long or not super short. She than proceeded to let me know that I needed to pay to get almond shape an extra $10 and that the length I wanted was to long. I told her I never paid extra for average length nails but she proceeded to keep telling me it was going to be close to $80 for a full set. I have gone here many times and never have I been told to pay close to $80 for average length acrylic nails. I was fairly upset with the way the lady was talking to me so I paid for my pedicure and left mid transaction. I tried to talk to owner and he seemed to be unbothered about the interaction. He said maybe it was the language barrier which was not the case. i also told him that I had read recent reviews about the horrific customer service and he said there was no way. Clearly something has changed here because I had never had issues previously. read more

I have been to Glossy Nails many times for a mani pedi but today it was a waste of my time and money. I wanted a basic pedicure and manicure with regular polish. I guess that means that they really don't care how your nails look when they get finished. The nail tech I had was barely paying attention while he was filing my nails and I commented that they were not even. He looked at them and ran the file over one nail and then proceeded to apply the base coat. I said I was not going to have any polish because they were still ragged and uneven. He was fine with that. Finished my clear coat and got up and left the station. I would recommend finding a different nail place if you are considering using Glossy Nails in Bedford. One last piece... another customer came in because her nail got smudged when she left and she needed it fixed. The tech berated her because she didn't get shellac and said she got what she got because she used regular polish. Really unprofessional to blame the customer. Even if she smudged it, charge for the re-polish but insulting someone is not right. She mentioned she had tried shellac and it ruined her nails so back to regular polish for her too. Hoping my next nail place is more service focused. read more

Glossy Nails - Day Spas Near Me - Bedford, New Hampshire

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If you're looking to get your nails done quickly and expensive- this is the place. I called in advance and made a reservation for me and my two friends. Availability was great. Service wasn't a five star... they sat us together and started on my friends nails. 1. I waited 10 minutes until someone took care of me. 2. She shaped them worse than a four year old.. I had long nails and she made them super short and boxy. I wanted mine the same as my friends next to me. 3. They didn't even touch our cuticles or anything! 4. My friends where all done and had to wait for me for solid 10-20 minutes. 5. We got "dips", which are supposed to be super healthy.. Our overall experience was a one because of above and we ended up paying $40 (plus tips) each!! But I'm willing to give them a two only because they did it fast and availability was good. read more

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I made an appointment for two pedicures for my step-daughter and I on a Wednesday evening. We were sat down for our pedicures a half-hour after our scheduled time, which was only a half-hour before closing. The pedicure itself was good; our polish looks nice and I think the ladies did a good job, however I think that their customer service skills need some work. My step-daughter is ten-years-old and the ladies were questioning her age because she's tall for her age. If it stopped at height, that would be fine, but the woman doing my pedicure then proceeded to ask her her weight and felt it would be okay to tell a ten-year-old that she weighs more than her. Just a very uncomfortable experience overall. I don't need my step-daughter to be exposed to body shaming and develop self-esteem issues from a mediocre salon, of all places. This was my second time coming here. The first time was overall a much better experience, but this visit left a sour taste and we will not be back. read more

Went to Bedford location. Worst pedi/mani I have had in many years! Very rushed, painful & overall not a good job w/polish left on my skin! My fingers actually hurt for days after as she was so aggressive w/the tools! Couldn't speak English or chose not to and most of the techs were all speaking Vietnamese, hollering back & forth to each other, extremely unprofessional! read more

I used to go to glossy nails for years and always loved it... in the past few years the service has gone down hill. I have witnessed the manager be very rude to customers on multiple occasions and today I went in with names and photos of colors and they wouldn't even take the time to help me find the color because I didn't know the number at their salon. I felt so uncomfortable by the response I got that I left my apt before even having anything done. I won't be going back here. read more

I wanted to like it here so much but every single time I try my nails crack in the corners within a week. I've tried dip when my nails are on the longer side and even when cut short and every time they crack. Same product as other salons. So bummed because I really do like the atmosphere. read more

Clean busy salon. Had a nice basic pedicure and was happy with the results. Book ahead for sure.

Ashley very rude, went so fast like she was in a contest of who could get the most clients done in a day! She did not talk to me and kept checking her text messages. When she was finished she just stood up and walked away. Never saw her after that!,, I will never go back and will tell my friends not to waste their money there! read more

We scheduled an appointment for noon and waited over 45 minutes to get our nails done. People without appointments and people who came in after us got helped before we did. When we finally got helped it was very rushed and my mothers nails had bubbles and specks all throughout. We used to love glossy nails, very upset with the service recently. read more