Chicago's U-Pic-A-Part is a recent arrival to the area. I didn't even know it existed until I…read moreheard several radio commercials for it and spotted a billboard, all on the same day. The advertising blitz worked; I had tools in the trunk so I went there immediately. If you've been to almost any other area junkyard, you already know the routine - pay your $2 admission fee, get your toolbox checked and you are released into the yard to look for whatever parts on whichever cars you like. Like most of the other yards, the cars here are organized by make (GM, Ford, Chrysler and imports) and are up on stands for easy picking. Unlike most of the other yards, this one has an asphalt surface, probably from some leftover factory parking lot or whatever it was that used to be here. The paved surface sounds like a great idea but upon thinking of the only other area junkyard that I know of with a paved surface, I have decided I am not a big fan of the asphalt. The surface soon takes on an oily, slippery texture and if there has been snow lately the aisles between the cars become icy and treacherous. At least that is how it is at the "other" paved junkyard; who knows, maybe U-Pic-A-Part will have an army of laborers with shovels to keep the rows clear all winter. Maybe it will be different. This winter has been remarkably free of snow, so so far so good. I didn't find anything that I needed to buy so I can't comment on price. Cars are of the typical late-model variety, mostly from the 90s and 2000s with a smattering of cars from the 80s. I didn't see anything older than that, at least not in the GM section. So what's not to love here? Besides my preference for gravel instead of asphalt for a ground surface, what this yard is lacking is an online inventory, something that most of the other area junkyards have all added in recent years. That has truly become the game changer and has eliminated the all-day random search through a half-dozen yards in favor of strategic visits to the one or two yards which actually have the make and model I need. And this is all thanks to the online inventory. Its something this yard needs to get. The internets have come to almost all the other junkyards in the area and this one needs to get with the program too.

I found tires and minor car parts for the cheap here. I came with no tools and they referred me to…read morea guy for removal. Couldnt beat that. I left with what I needed and at half the cost.

I have to give a huge shoutout to the team at this AutoZone location! I came in here in a whim due…read moreto my battery dying and not only was the team working (around 7:30) able to accommodate a battery replacement for me, but they were so helpful/friendly, even after I was experiencing an issue with my card being flagged for fraud when trying to pay. They didn't try to rush me, move me out of the store and they just let me do my thing, figure my stuff out and then proceeded to help me as normal. It was a chaotic situation but they didn't make it worse -- it was actually a great experience. I'll definitely be back for any future parts/car needs.

Every time I step into this autozone it seems to be the only place with great customer service…read more Today I was helped out by a super sweet woman who helped me find the headlights I needed and even found them for good price for what I was looking for. She asked her coworker I think his name was Jonathan to help me put em in my car (it was a struggle to take the lid off) and he found that I didn't even need them ! They just weren't plugged in( silly mechanics) so he helped me plug them in and even left the lid in a place where next time I could easily replace the lights myself. Thank you so much guys! I'll be back for other car needs for sure!

Their prices are competitive and often cheaper than chain stores like AutoZone. I prefer here…read morebecause I like to support local business whenever I can but I'm still going to Walmart or Menards only for motor oil which is a lot cheaper than here or chain auto parts stores.

First of all this wasn't my first experience with this place. I received such incredible service…read moreyears ago (for my Malibu in which I still have and the sounds are still beating clear with no issues)I just had to return when I purchased my new truck. The owner was so professional he was very patient taking in everything I said I wanted. He suggested we both go sit in the truck so I can show him what my expectations were. I loved how he wasnt trying to rip me off but was more concerned with giving me what I return to his shop for in the best quality for longevity. I was able to stay within my budget with the lastest top of the line JBL system. Oooh but when they were finished I could hear my truck from the waiting area ,with very clear sound and nice bass. I walked out that place the happiest woman. Thanks again ph.d electronics!

So I got the Drone alarm and some door motors installed for automatic doors 6/17 I come in…read moreapproximately a year later because for some apparent reason both the motors went out. Today is 6/29 They charged me $500 for the motors 1300 for the alarm..... And charged me $80 to even look at the problem. And wanted $200 to supposedly give me some more motors that a go out again within my warranty period. #kissa- -

Today is my first time ever calling this place, they put you on hold and then after awhile it rings…read moreagain and then it goes to a full mailbox, how do you do business with a place that won't take your call, really unprofessional especially when you call them back and right away they put you on hold and still no answer! that is bad business! They don't even give you a chance to speak at all they just say hold and put you on hold, I guess they are better off with out the phone in costumers, they are missing out in a lot of business, it is a total disrespect to everyone that is trying to get what they need for their vehicles. this is a place is not serious in doing their job

I'm calling an they won't answer the phone told me numerous of times an hr an half now it's going…read moreon 2 an half hours an I'm calling an still not answering very poor customer service also I forgot to mention they put me on hold an sent me to voicemail after that

Costumer service great I like it how they help me out thanks a lot,guide me and look for the best…read moreprice for the part I was looking for

Smooth experience overall. Staff was helpful when I called, and once I got there they handled…read moreeverything after I paid and got the part pulled. Took a little time but nothing unexpected. Fair prices and worth it compared to buying new.

They helped install a new battery on a cold windy day. Prices were competitive to Auto Zone.read more

Cesar really saved the day for me! He not only changed my battery but he took the time to walk me…read morethrough how to do it. Thank you so much again!