TopGun and their new merged collaboration partners called Wednesday to make good after Monday's…read moresystematic issues with call service and automatic scheduling platform. Willard Air, Heating, Plumbing, Electrical came out this morning for full system review, AC & furnace system components. Brilliant work; very thorough report walk-through with photos. Impressively professional and thorough. The guy George was awesome. They complemented the check up, up front. There aee some good catches that we can get fixed today, and extend the life of the compressor. Heartily recommend. We also joined the membership program to get on the bi-yearly checkups for AC and furnance in preseason times. Incredible turnaround! Well done all!!

Used to LOVE Top Gun, but we've had nothing but issues since they were bought by Willard late last…read moreyear. We had no idea about the change because their website, trucks, technicians' attire and phone calls had continued to reflect Top Gun until the past few months we've been dealing with issues with our brand-new downstairs unit that was installed apparently around the time Top Gun was sold. The issues persist despite multiple service visits, which have been a different technician and story from them every time. In the past, my Top Gun reviews had been 5 stars. Now I warn people to avoid them and Willard. Such a shame.

After having dealt with several problems with another HVAC company, Daniel came out and assessed…read morethe situation, provided excellent customer service, gave recommendations for future regular maintenance, and identified some minor issues others missed. All issues were addressed and fixed with clear and knowledgeable explanations! Highly Recommend!!!

Had a great experience with Daniel at MillionAire. He was professional, knowledgeable, and thorough…read morein diagnosing the issue with our HVAC system, and gave us a clear, fair quote with no pressure. I was very impressed with Daniel and wouldn't hesitate to call MillionAire again in the future. Highly recommend.

Strickland is our go-to for all of our HVAC needs!! When our AC unit went out in the lovely Texas…read moreheatwave on 7/22 (aka normal Summer!), Rose was quick to listen to our issues and my comedy around our situation (we have an autistic 6 year old who would've been stuck sleeping in bed with us if we didn't find a solution ASAP). Rose had a technician, Rafael, scheduled to come out the SAME DAY. That is truly unheard of in my experience. We were kept updated on arrival time through a tracking link which is way better than being given a large window of time without visibility into an approximate arrival. Rafael was quick to diagnose our issue and walked through our options (needed to replace the unit which was at end of life), informed us of finance options if approved and even put in a temporary fix so our boy could sleep comfortably in his own room that evening. Rose had 2 wonderful technicians come out to install the new unit the wet next day!!! I'm blanking their names but they were efficient and awesome. We had some issues installing the new thermostat, but again, they put in a temp fix and the new unit was up and running in no time. Another gentleman came out about a week later to install the new thermostat. I'm also blanking his name (sorry :/),but he took the time to walk me through why there was trouble installing it in the first place as well as how to operate the new thermostat, applied some default settings based on his recommendations and made sure my app on my phone was working. Fast forward to today, 9/8, we had an issue over the Labor Day weekend with water leaking through a ceiling fixture (older home, older plumbing, happened before). We contacted Strickland on Sunday and they had another wonderful technician, Duncan, to our home this AM. Duncan took the time to explain to us what was going on with the units and assess as well as diagnose it's a plumbing issue related to the unit(s). He provided us with a reference and we have them coming out at 8 am tomorrow (looks like I'll be doing a review in the near future for them as well ;)). Lastly, huge shoutout to Jeremy. Jeremy is the owner, and I can't say enough great things about him and his team. He took the time to call us and make sure everything was going well. I don't know a lot of owners who care to take the time to do that or take our call on a holiday weekend. We will never use anyone else and will always recommend Strickland to family, friends and strangers. Strickland is like family to us!!

we had our annual a/c tuneup…read more Robby was professional and courteous. i like that he looked at everything a/c related and let us know of any issues or possible issues that we need to watch out for. he doesn't force anything on you, he just details what he's found. i highly recommend Strickland.

I had the pleasure and good fortune to pick Pratt AC out of a google search and anyone with a…read moreperfect 5-star rating deserves a look. After dealing with a horrible American home shield warranty request, I finally got fed up with then and did a search for AC companies in Watauga. Pratt Pro Ac, is a what every business should strive to be. He was able to come over late in the day, take a look at my parent's system and make a recommendation and also had additional choices. He was able to setup the system the next day. Now for the part that makes this company stand out from the rest. He discovered that the existing wiring was very old and the wrong gage for the current system or the new one and had to be replaced. After he spoke to me while I was a work, I asked if he knew of anyone that could help. Within hours he had acquired an electrician, that was able to come by and look at the wiring and get it replaced. Mind you this was for my parents' house during the middle of summer, and they are both 84 and have been living in the den with a window unit for a week because of AHS. Johnathan went above and beyond anything I could have ever asked for in a local family-owned company. This is the type of customer service is that is missing from most companies, and Pratt Pro exemplifies a truly great local family own business, and will have my business in the future.

Jonathan is the absolute best. Honest, reliable, knowledgeable, and fair. As long as we live here…read morehe will be our go-to for A/C and heater needs. Give him a call if you need help with your A/C needs. He installed a new unit for us 4 years ago and we have him do maintenance whenever we need it. Give him a call! He's the best!

They were able to accommodate me at the last minute and provided timely communication. The…read moretechnician showed up on time and provided fair pricing and was able to get the job done.

I had a new AC system installed by Sunny Service in August 2024 that included maintenance as part…read moreof the purchase. In June they performed a routine complimentary maintenance inspection to keep the system running smoothly. On July 30, 2026 the ceiling started dripping. I called them right away. A separate roofer also inspected and confirmed the roof and attic were fine, and specifically recommended checking the drain line on the pancake unit. I relayed this to Sunny Service. Their technician came out the same day, said everything was fine, and charged me another service fee. The next day (July 31, 2026) the roofer returned, opened the ceiling, and immediately found water coming from the direction of the pancake unit. The drain pipe was flooded. Just one day earlier Sunny Service had told me it was not the issue. I now have roughly $2,000 in ceiling repairs to deal with. I'm also unclear why the system did not detect the overflow and shut down, which the technician had previously explained it should do. I trusted this company for two years with a brand-new system. Please make sure any AC company thoroughly checks and clears the condensate drain on every visit. This should never have happened.

I had an excellent experience with Goat Air! Malachi was my technician, and he was incredibly…read moreknowledgeable, professional, and thorough. He took the time to explain everything to me in a way that was easy to understand and answered all of my questions. I was also very impressed that they were able to get someone out to my home within 24 hours, and I thought the pricing was extremely reasonable. It's refreshing to find a company that provides great service without trying to overcharge you. Malachi was fantastic, and I was genuinely impressed with Goat Air from start to finish. I would absolutely recommend them and will definitely use them again!

Horrible service!!!…read more We scheduled a Friday maintenance appointment with Goat Air and set aside time to be available during their service window. At the last minute, they texted us to cancel, claiming an "emergency repair." When I called, the story changed, they admitted they took a bigger, higher-paying job (full heating system replacement) and pushed us aside, told us either cancel or reschedule with them. They didn't even bother calling back, just sent a text canceling after pretending to "sort things out." Completely unreliable and unprofessional.

We have called Orlando for two issues with our system--over the summer for our AC and this winter…read morefor our heater. He has always been incredibly helpful, responsive, and transparent. In scheduling he responds quickly and is always early or on-time. When diagnosing the problem he fully explains and shows you what the issue is and is transparent about all pricing estimates. He takes the time to answer questions and make sure that you understand and feel comfortable with his work. Also, when he finished, he made sure that the area was completely cleaned. Bottom line: He is knowledgeable, trustworthy, kind, and affordable. I would recommend Honest Abe and Orlando to anyone that needs Ac/hearing services.

Incredible!! If you're not choosing Orlando and his company Honest Abe you are missing out. He is…read moreknowledgeable, honest and willing to be transparent. I am not thrilled I need new equipment but I am thrilled I chose Orlando and his company. He is very affordable as well. Please reach out if you have any other questions.

Done great job! The team worked very professionally, finished in time no issues. I highly…read morerecommend this company!

I've now called on these guys 3 times. Each time they have been on time and each time I have felt…read morethey were there to help me and not just try to up sell me anything beyond what I needed. They are very competent and I will always call them. They have earned my business as well as my respect.

We had a great experience with our technician, Brandon. He was incredibly hardworking and…read morecommunicated clearly throughout the entire process. He spent nearly 1-2 hours on a Sunday thoroughly diagnosing our AC issue, only to discover it was actually an electrical problem outside of his scope. I really appreciated his honesty. he didn't try to patch something up just to charge us more.... Instead, he pointed us in the right direction and helped us understand exactly what needed to be done. Even though he couldn't fix it himself, he still spent extra time helping, and the visit was only $39. No surprise fees, no pressure!!! Phew! Once the electrician came out, the AC was up and running again. We're so thankful Brandon helped us get to the root of the issue.

My AC went out Saturday night so I made a yelp project and instantly got in touch with a lot of AC…read morebusinesses in the area. I chose Comfort Land because I related to who I communicated to and was able to establish good communication with them at a, albeit weird hour (Saturday night 9pm). The person I talked to, Will, was very upfront about the pricing. The price was 49$ for a diagnostic visit. I also asked if there was a cancellation fee in case the AC worked itself out, no cancellation fee, and he also recommended some YouTube sites to see if some of the basics could be ruled out on the costumer side. I appreciated that and after doing some price comparison with 2 other companies, one of which tried to upsell me on a yearly plan, I decided to go with Comfort Land. I confirmed the appointment time on Sunday and on Monday they came early afternoon. I was not here when they originally came and my husband interacted with them, he had a favorable opinion. I had done my own research that morning and realized that the problem was likely inside the house since the outside unit was spinning normally and the refrigerant line was cold, but nothing was blowing in my house so I thought it was likely a motor blower issue. they confirmed that they found that the motor blower was not working. they also said the auxillary drain pan was very rusted (like around 2-3 feet of rust on the pan) I like that they documented everything very well and showed and emailed us pictures of what they found in our attic. I felt very comfortable and confident that they were honest and did a good evaluation. They called and had a motor blower and new drain pan delivered from their storage facility and I think the two of them waited outside the house for like 90 minutes for it. I think they came around 1pm, and left around 5 pm after installing everything and left after they made sure the AC was working, including measuring the temperature that came from the AC. In regards to the pricing: It was 2600 to replace the motor and change the drain pan. I did a search on HVAC subreddit and it seemed like that price was reasonable. My husband and I are very grateful for their prompt service, their handwritten evaluation that not only evaluated the immediate problem, as well as overall health of the AC system we had and the degree of wear and tear on some of the other parts. I feel comfortable recommending this company to friends and other people. Please keep up the good work everyone!

I really than Texas Air & Heat for coming to take care of my problem. I had called another…read morecompany, and they didn't come when they said they would, nor at the next time I gave them. I called and cancelled and called Texas Air & Heat. They were actually supposed to come the following day, but they called me back and told me they could come out the same day. Customer service was great. The technician was great as well, giving me picture of the problem, and advising me of the long term solution as well as maintenance packages. Thank you!

I cannot thank Adrian with Texas Air and Heat enough! We are dealing with brutal triple-digit…read moreheatwaves in Grand Prairie, and our AC went out. Adrian came to the rescue in a huge hurry--he actually arrived an hour earlier than expected, which was a massive relief.Within just 30 minutes, he diagnosed the issue and had our house cooling back down. He was extremely thorough, highly professional, and his repair pricing was very fair and reasonable. Excellent customer service and exceptional professional ability. Highly recommend!