Installed new garbage disposal clean up afterwards and even gave me some pointers on keeping it…read morerunning right. I've used them a couple times they are always solid

Here is a polished, respectful, and well-organized version of your message. I preserved your voice,…read moregratitude, and heartfelt meaning while making it clearer, easier to read, and more professional. If you'd like it shorter, formatted as a Google review, or written in a different tone, I can revise it. Revised Version I would recommend Sunny Services to anyone looking for a company that truly strives to provide every customer with quality service, attention to detail, and professionalism. They take their time, they are thorough, and they make sure no question goes unanswered. I want to give a huge shout-out to everyone I spoke with--from the outstanding customer service representatives to the upper management team. They took the time to understand my situation as a disabled veteran who was exposed to Sarin nerve gas during the Iraq War. Because of that exposure, I now deal with cognitive and speech impairments, PTSD, and other challenges that affect me every minute of the day. I currently need a caregiver for eight hours each day to help me manage daily activities. Because of my cognitive challenges, I know I can be difficult at times. If I can't express what's on my mind right away, I lose my train of thought and become frustrated. This is something I struggle with daily. I want to sincerely apologize to the customer service representatives--who are the first point of contact and such an important part of the company--if I came across as unprofessional at any time. It was never intentional. Having worked in the insurance industry for most of my career, I understand how critical that first impression is. I always trained my own employees to greet patients with a smile, offer water or coffee, and make them feel welcome. Sunny Services does exactly that in their own way. Their team makes you feel cared for from the very first moment, always asking, "What can I do to make your day better?"--and they mean it. I have also been extremely impressed with their HVAC service work. I first used them when they offered a Home Depot promotion over the summer. I expected a quick job, but instead they took their time, performed a thorough diagnostic, and explained everything clearly. My father--who lives two hours away--happened to be visiting that day. He was amazed by their professionalism and the level of detail they provided. He had almost no questions because Sunny Services had already explained everything so well. I want to thank the entire Sunny Services team for their patience, professionalism, and kindness. I know I can be hard to work with at times due to my disabilities, and I truly appreciate how understanding you all were. Every day is a challenge for me, and I often feel frustrated that I'm not the same man I once was after serving my country--but your compassion meant more to me than you may realize. So thank you--each and every one of you. You made my day better even when I fear I may have made yours harder. Sunny Services deserves five stars for quality, professionalism, attention to detail, and outstanding customer care. From the customer service team to the technicians to the management team--you are the backbone of the company, and you are the reason I will continue to recommend Sunny Services to anyone in the DFW area. They offer the best prices around the DFW area you can never be anywhere you go anywhere that I've called in the past, but they beat depressed hands down in the quality of care and all the above that I have explained you will not go wrong with Sunny services so I highly recommend Sunny services over numerous companies. I've used throughout the years. You just can't go wrong. Thank you again for everything. -- A grateful veteran

Eli at AC&C was great! I put in a request late at night for an inspection and he quickly responded…read moreto my request. No hassle at all and was easy to schedule an appointment. While here he told me his safety concerns with the current fireplace since I recently bought the house and that the home inspector didn't mention anything at all. Thankful that he educated me and provided context to the suggestions made with no pressure to do it now, while also overall education on a fireplace in general because I have never had one. I had an inspection and cleaning completed. All in all I would highly recommend and I will be using his services again to replace some panels in the near future.

I appreciate the efficiency, quality, and responsiveness of Eli. He knows his stuff and actually…read moretakes the time to explain everything to us. Service was completed same day and we couldn't be happier with our fireplace.

I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

I hired Rescue Air & Plumbing in 2023 for routine maintenance on the original AC in our home. What…read moreshould have been a simple visit turned into high pressure sales tactics. They claimed safety issues, pushed contracts in front of me, and scheduled installation for the next day. I tried to cancel but was told I was locked in. I ended up spending around $30,000. After the installation, every maintenance visit came with aggressive attempts to sell me more services I did not need. Then the new system failed in 106 degree heat. The compressor failed at only 16 months old. Communication was poor, and I was left without AC for about seven days. I had to repeatedly chase them for updates. They did not have the part, did not follow up, and someone finally arrived at 10:30 PM after days of waiting. They gave me a two year complimentary membership as compensation. I assumed the membership would end after the two free years. My card on file had expired, yet in May and June 2026 the company suddenly began charging me again. This suggests someone manually updated my card information without my permission. I never authorized a renewal, never received a renewal notice, and never received invoices for any charges. They refunded the charges I caught, but then claimed I owed $95.80 for four months of fees that were never billed and never agreed to. I asked for written confirmation of a zero balance and never received a direct response. They only responded to the BBB and stated the account was at zero. Based on my experience with both service and billing, I strongly recommend being cautious before using this company.

Mark was very sweet and friendly giving me a quote for the entire HVAC system. But the pricing…read moredidn't work for me.

Excellent company that employs great folks. Tons of offerings. Would recommend to anyone.read more

John, Did a great job!…read more Timely and quality of work was as expected. Replaced my pilot and got the fireplace working again.

Mike responded immediately and assessed two issues for me. He gave me estimates for venting three…read morebathroom heaters and attic insulation. The bathroom heaters were done the next morning . He is waiting for me to complete other work in the house before the insulation can be blown in. If you are looking for someone who is honest and does it right the first time, Mike is your guy.

I called to have a wax ring replaced on a leaking toilet. I've done this job myself many times, but…read morenow suffer from arthritis. I even supplied the wax ring and shims for leveling. This is a 20-30 minute job. They wanted to charge $455!!!!!!! And we are paying for their annual inspection service. So tired of plumbers who are taking advantage of customers with their commissions based abuses.

Would not recommend Installed HVAC equipment…read more Has not worked properly since install This was in February. Will not return to make it right .

I had all my air ducts and return cleaned today…read more They did an excellent job. They were very careful to cover furniture and flooring with plastic. They wiped down all the vents and sanitized the HVAC system. Highly recommend them.

Had an excellent experience with OKeefe and Orlington Of Pure Air. The father-son team told me the…read morepricing over the phone for my Duct cleaning. I have a 50 yr old three floor condo that has (most likely) never had the ducts cleaned out. mold was blowing out my vents after a new AC install and that's why I called them. They protected all the areas of my home and got to work- they vacuumed, brushed and sanitized all my ducts many times over- the amount of mold in my ducts was DISTURBING (to say the least!). It took several hours to get every duct cleaned out but they did all the work and left my condo very clean and smelling great when they were finished. I'm sure the amount of nastiness in my ducts are in the top five of worst they ever seen! I will be bringing them back in a year for a follow up clean. The air in my condo already is crisper And the musty smell in my home is gone. So glad I had them come out and they were incredibly friendly and honest as well. I know they were more affordable than the other companies that do this and the price never went up when they saw how much work my job would be- and it was a lot of work! Having found them on Yelp- this was a yelp-win for me (and that's not always the case). Thank you OKeefe and Orlington for the work you did. It was a pleasure meeting you.

Two guys came to my house for a scheduled dryer vent inspection to see what cleaning needed to be…read moredone. They came with a ladder saying they were going to inspect my air ducts. I explained the appointment was for dryer vent cleaning. They offered to inspect the air vents anyway for free. They were very pushy and tried to mansplain everything. They made items out to be much worse than they really were. The solution for the dryer vent would have ruined it and it was an astronomical price. When I said no thank you, they continued to mansplain to me. Worst part was they didn't reconnect the dryer hose back correctly. Thankful I doubled checked everything they touched. Don't waste your time.

Two guys came to my house for a scheduled dryer vent inspection to see what cleaning needed to be…read moredone. They came with a ladder saying they were going to inspect my air ducts. I explained the appointment was for dryer vent cleaning. They offered to inspect the air vents anyway for free. They were very pushy and tried to mansplain everything. They made items out to be much worse than they really were. The solution for the dryer vent would have ruined it and it was an astronomical price. When I said no thank you, they continued to mansplain to me. Worst part was they didn't reconnect the dryer hose back correctly. Thankful I doubled checked everything they touched. Don't waste your time.