One word ... OUTSTANDING! I feel compelled to write about my hot tub experience from sales to…read morepurchase and service. I did my research, found Marquis to be among the elite brands and the bonus was that they are American made. We walked into Hot Tubs and Pool Tables Outlet in Manassas where we were very cordially greeted by Drew who was professional, knowledgeable, and extremely helpful with everything from explaining specifications to the ownership experience and expert care and maintenance. Once we were told our Marquis Epic spa had arrived, delivery was prompt. Greg and his team placed the spa exactly where I wanted it and made sure that I was completely satisfied. Drew had recommended Electrical Connections, LLC, Nate is the master electrician, who had us hooked up in no time so that we were ready to enjoy our spa. Now I am proud to support American manufacturing and Marquis is employee owned, but on occasion there are glitches and we experienced a leak from one of the jets - after calling Dawn regarding this issue, it was addressed immediately by James, their service technician. He came out right away, identified the problem, called the manufacturer who sent him a plethora of parts to ensure a quick and correct fix. Needless to say that this issue was resolved expeditiously and was some of the best customer service I've ever encountered! We are enjoying our spa immensely and would strongly recommend Marquis spas that you can purchase from an expert dealer. The team at Hot Tubs and Pool Tables Outlet are second to none; Drew, Dawn, James and Greg made thus an exceptional experience. When I have a question or need anything, Drew and the team are very responsive and you will feel treated like family! I look forward to using my spa and getting supplies and service from Hot Tubs and Pool Tables Outlet! I rarely bother to post reviews especially when I read such negative reviews from who I imagine are puerile and vindictive people who would find something to complain about in any situation.

I am a former customer and moved out of the NoVa area, but thought I'd take a chance to see if Greg…read morewould be willing to deliver a hot tub to Richmond. Not only was he able to do that, his sons brought the exact color and tub I wanted 3 days after my purchase! It is easy to recognize that this is a family run business who cares about their customers! Greg made time to answer every question personally- I never waited on hold in a queue or was asked to press O to speak to an operator, I only spoke to Greg who is running his business well from start to finish! I'm beyond grateful that my relationship with Outdoor Leisure didn't stop at a mile marker on 95. If you are looking for a hot tub, call Greg, his vast knowledge of the quality products he has hand selected and his fantastic customer service will make you a customer for life. Thank you Greg!

Fatima is very knowledgeable about the cabinets. We purchased cabinets and countertops, our…read morekitchen looks amazing!

Project taking much longer than expected. Miscommunication is a huge problem. Crew is disrespectful…read moreand leaves a mess. I will not recommend them.

Our experience started with a save. My wife and I stepped in the store and the very first person we…read moreinteracted with wasn't the greatest. Charles (reading the room) stepped in and completely turned the experience around. He was very knowledgeable and took his time to help me. Overall, the experience was good. There were some gaps (I had to call a few times to get the wood delivered) and we found the initial measurements (by the 3rd party installer) were wrong. The recovery by the LL team and the install company was quick and very efficient. All issues were resolved quickly and the project completed within the same estimated time line. The 3rd party install team was great. Very efficient, quick and responsive to questions. I plan on working with LL again in the near future.

We did a project in 2020 to install flooring in part of our TH using LL Flooring. We were very…read morehappy with that result. We recently decided to install the same flooring in the rest of our TH. Though LL Flooring's installer took the measurements, we had 3 boxes that were not needed. They would not allow us to return these boxes (we would have been willing to keep 1), because the project was completed more than 30 days after purchase. Each box was approximately $175. So disappointed given we were a repeat customer.

We had a great experience the whole way through! I reached out online for a quote to reassemble and…read morefelt our 1932 pool table. Communication was top notch - speedy and thorough. Install was scheduled easily and the installer team arrived early, worked hard, and left us with a beautifully put back together pool table. Thank you so much!

Best pool table company in the DMV hands down. A friend referred me to Brandon. But before I called…read morehim, I reached out to like 5 other companies and the price they gave me was insane it made me didn't want to get a pool table anymore. He did a great job price was RIGHTTTT, I feel like I owe him more money. Great service

Mosaic was a great find and recommended to me by my contractor. I checked it out on Yelp first and…read moredue to the great reviews, decided to try it out myself. I've done a bathroom remodel before without the help of anyone at Mosaic before this one and now after getting the help of a design professional I'd never want to do without it again! My appointment with Cameron went very well. We definitely needed the full 1.5 hours to go over my preferences, look at images I brought in and pick out tile and then take down specs for estimates. Cameron's tile suggestions seemed be very inline with my own preferences. Plus, I was able to walk around and pick out many attractive tile choices to choose from. Mosaic also has a very large building with quite a few model upscale bathrooms set up to walk around and take a look at to help spark design ideas. Later the same day as my tile consultation, Cameron emailed me her very detailed and accurate architectural drawings of my bathroom showing everything I described to her for the remodel including the tiles, vanity, tub, etc. and contacted my general contractor directly as well. I was very impressed and pleased--considering this was all a free service to customers! I was also able to take home my tile samples to look it all over later in my house. The tile was not cheap of course. I have a relatively small bathroom in my townhouse but it still amounted to well over $2k worth of tile! I know I have expensive tastes but I was hoping my contractor would be able to get me more of a discount! Well, I may have to scale back the amount of tile I'm using and/or hold off on the project to save up more meanwhile but I know exactly what tile I want to go with now!

My contractor recommended Mosaic and he couldn't have been more spot on. The selection was great…read moreand the showroom well organized and inspiring. I worked with Mustafa who listened to my wants and was able to pull great options and even find something not on my radar that was perfect. It was an easy to navigate process and high quality materials. I appreciate the knowledge and options--highly recommend!

Highly recommend Tiger Zhang if you need to remolding your kitchen. He is very responsible and…read morehelpful. His design meets my requirements perfectly. I have white shaker in my kitchen and I love it. Both the cabinets and countertops are all in good quality.

Highly recommend Washington Cabinetry for your kitchen refresh. Tiger Zhang has been very attentive…read moreand responsive to my various inquiries during the design and delivery process, and I could not be happier with the beautiful result. Thank you Tiger!!

Love it here! I would definitely recommend family or friends to shop here for their renovations.read more

Nice store, with plenty of options and friendly staff. We came in for fireplace stone and found and…read moreordered within 30 minutes. Nice, efficient operation. I'll be back if I need more stone.

This review is for our recent experience while shopping for carpet replacement services. Sasan has…read morebeen extremely accommodating since day 1. He was flexible and quick to respond with availability for a site visit. While walking through the home, he gave us several money saving tips and advice on how to replace the carpet with a durable but cost effective option for our rental. He was so patient throughout the entire process. We were supposed to get back to him within the same week with our decision of whether we would move forward or not. There was a miscommunication on our part where i thought my husband was going to book the job, and my husband was under the impression that i was taking the lead on booking the carpet replacement. By the time we both realized the ball got dropped, it had been ONE month since Sasan visited our property. He responded with grace and patience. He gave us absolutely no "attitude" for the delay in response. Instead he made it a point to work around our schedule so we could move forward without any problems or delays. SECOND PART: What really impressed us is Sasan's level of professionalism. Due to unexpected circumstances, we decided to cancel the carpet replacement job one week before installation. Instead of being difficult, Sasan was still just as polite and understanding on the phone and via email. He returned our full deposit within 3 business days of us canceling the job. Not once did Sasan make us feel guilty or accuse us of wasting his time. Although we did not go through with the rental property carpet replacement, we are confident Sasan will be our POC for carpet upgrade in our new home AND I have already provided my mother with his info for her SFH carpet replacement job. Again, this review is for our "experience" only, BUT it shows us this company is dedicated to customer satisfaction through: professionalism, integrity, and reliability.

Ramin and his team promptly and transparently communicated with me. Their estimate was…read morestraightforward and fully explained. Scheduling was seamless and the team arrived as expected and on time. The team took exactly the amount of time that was estimated to take and the results were amazing. Top quality and without a hitch. Will hire again for any flooring/carpeting needs.