I "won" a design and fountain from this company in spring 2015 at a school event and have been struggling to get delivery on my products. It took a year to have the fountain delivered and installed, which was supposed to be part of the master plan . After all that time the workers just showed up at the house without an appointment and were installing it in the wrong place. I have met with Charles Owen,the owner ,twice and they keep promising me to deliver the drawings but never do so. Their reasoning is that they've been busy. His assistant and he have not responded to my emails or phone calls over the past YEAR. I guess they dont care about losing business or good word of mouth. I have advised our school auction chairs to not do business with this company again. Unless you have hundreds of thousands to spend dont waste your time with this company as they are just not interested. read more