I had been wanting to remodel my kitchen for a long time. About a year ago, I began collecting estimates. Most of the companies I met with were either vague, pushy, or both. Several gave high bundled quotes and refused to explain what was included. When I asked for a line-item breakdown, I was told it wasn't possible or was ignored entirely. A few companies also told me (only after quoting the cabinets) that I'd be required to use their in-house electrical, plumbing, and countertop services. That made it difficult to compare options and eroded trust. I got frustrated and put the project on hold.
Months later, I picked things back up with clearer expectations. I told every company that if they couldn't provide a fully itemized quote up front, I wasn't interested. None did as I asked. I was starting to wonder whether anyone would take the approach I was asking for.
One afternoon, while heading to Microcenter and planning to stop at Holé Molé for brisket tacos, I spotted a cabinet showroom called Premium Cabinets. On a whim, I pulled in. The showroom was small and simple, but I was greeted immediately by Misty. She explained that they work with a select number of high-quality products, available in a variety of finishes. She showed me samples and pointed out that the boxes were thick, high-grade plywood, and the doors and drawer fronts were solid wood. There was no MDF or particleboard, and soft-close hardware came standard.
Misty asked if I had photos or drawings. I did. Before I left, she loaned me two door samples to review in my space. Less than an hour later (while I was still eating tacos) I received a full proposal with drawings, 3D renderings, and a detailed, line-by-line estimate. Every cabinet, trim piece, and accessory was listed with pricing, tax, and subtotal. It was the clearest and most transparent quote I'd seen.
I had follow-up questions the next day, but Misty was off. She encouraged me to speak with Bryce, the owner. Bryce walked me through the design and made thoughtful suggestions. He clearly knew the materials, process, and common installation issues. His feedback was practical, not sales-driven. After thinking it over, I told him we wanted to move forward. He came out the next day to take precise measurements and sent me an updated quote with labor included.
At first, I thought the labor number seemed high. I had assumed the cabinets would arrive pre-assembled and be mounted directly to the walls. Bryce explained they're assembled on-site and tailored to the space. I said if that's the case, I wanted one of his best installers. He said that was already the plan.
I also asked whether they handled plumbing, electrical, or countertops. Bryce said no, but offered to connect me with people he trusted. I initially declined, thinking I could source better options myself. That didn't work out. Most were expensive, unresponsive, or only worked time-and-materials, which had caused problems for me before. I went back and asked for the referrals.
Bryce introduced me to three people: Delfino for demo, drywall, tile, painting, and backsplash work; Arturo for plumbing and electrical; and Lalo for countertops. All three reached out the same day, came out quickly, and gave fixed-price quotes. They were direct, clear, and spoke highly of Bryce. It was obvious they had worked together often.
Delfino removed the old cabinets, patched and prepped walls, and removed a faux wall that added six inches to my kitchen. Arturo upgraded the plumbing and electrical, and even added a pot filler that wasn't planned for, but was most welcome. Their work was clean and efficient. Once they finished, Doug delivered the cabinet materials. They were unassembled, boxed individually, and ready for on-site construction to match the exact room conditions.
Jack, the installer, arrived a few days later. He worked alone and stayed on the job until it was done. He was focused, meticulous, and highly skilled. He assembled each cabinet, checked alignment, adjusted spacing, and handled a few layout surprises on-site. This was clearly more than just hanging boxes on the wall. Jack built a custom kitchen that fit perfectly. His work was beyond exceptional.
Once Jack finished, Delfino and Arturo returned to complete their final tasks, and Lalo came to template the countertops. All three stayed in touch and coordinated timing without delays. I never had to chase anyone. Everyone followed through.
Even after Premium Cabinets had been paid in full, Bryce stayed involved. He offered guidance on sequencing and made sure the remaining work stayed on track. That kind of follow-through was rare.
The result was amazing.
I highly recommend Premium Cabinets. Bryce, Misty, and Jack were professional, thorough, and reliable. Delfino, Arturo, and Lalo were equally skilled and easy to work with. What started as a stressful search turned into one of the smoothest projects I've done. I was pleasantly surprised in every way. read more