That awful feeling when you walked to your refrigerator to fill up your glass with ice and water…read moreand realize the whole appliance is dead! My husband immediately went to Yelp and search for appliance repair. He found Royal Appliance saw the 5 star rating, read through the comments and called and book an appointment. Andre came over the next morning, found the problem and order a mother board and came back first thing the next morning and installed it. Hallelujah we have a working 24 year old refrigerator! You can't imagine the relief that it was fixable. Andre is knowledgeable and such a hardworking human being! He even went out after hours to pick up our part. I told him that if we ever need something fixed again Royal Appliance is who we will be calling!

Excellent Service from German - Highly Recommended! I needed…read morea refrigerator repair and German responded very quickly. He arrived promptly, performed a thorough evaluation of the issue, ordered the necessary parts right away, and completed the installation within 48 hours so we could get back up and running. Throughout the process he was courteous and professional. The entire experience was smooth and efficient from start to finish. I would definitely recommend German and would not hesitate to call him again for any future appliance repairs. Outstanding service!

Jay repaired our freezer for a reasonable price. Highly recommend…read more Arrived on time and finished job quickly.

The service was great and John helped me with the part I needed. They had the part on site so I…read moredidn't have to wait. I was able to purchase the part and fix my dishwasher rack with the YouTube video he recommended. Thank you John.

My husband and I recently went on vacation and returned home to find that our 5-year old…read morerefrigerator was on the fritz. Well, it was working the first couple days after we got home so I had restocked it with groceries but it stopped cooling on Wednesday and I found my freezer had begun to defrost with an error code. The error code indicated one of 2 things: the compressor or a refrigerant leak. Either way, we could not repair it on our own. I contacted a few repair companies via Yelp. One told me they did not work on LG brand refrigerators. Lame. The others gave me a few online quotations for the diagnostic fee which would be incorporated into the final fee if we decided to proceed, along with next availability. I was hesitant at first, secretly hoping that the error would resolve on its own but by the next day, we had to get ice and triage the situation. I had to throw out so much food! I contacted Zhan Appliance Repair as Zhan was friendly and helpful via Yelp messaging. He gave me a time on Friday and showed up within the proposed time window. He took a look at the fridge and let us know it was the compressor. Oh boy. He asked if we had the receipt for the fridge and while it was 5 years old, he let us know we still had a warranty on the compressor, which they could replace for us. They would just charge for the labor. The labor is warrantied for a year. Instead of waiting on LG to send a compressor, he said they had one in-stock at their shop and we would leverage our LG warranty for them to obtain the replacement. We decided to proceed with the repair as we were quoted 1/3 of what we paid for the fridge. A new fridge was not on my BINGO card after a vacation. We had to schedule the repair for Monday as they did not have any appointments available over the weekend. Luckily, my neighbor let us place a couple items in their fridge while we waited on repairs. Oman arrived within the time window we were quoted. He replaced the compressor and my fridge started working again. We were told to let it cool for 24 hours before filling it with food. Zhan checked in the following day to see how it was working and at that time it was. A few days later, I let Zhan know that the freezer was still defrosting and he said it probably needed a recharge of Freon. So Oman came back out to recharge the refrigerant. It's been another week and a half and I've since bought fridge & freezer thermometers so I can monitor the situation better. The food is staying cold and the freezer is freezing for the most part. I'm happy that our fridge got fixed and we did not have to buy a new one. Now we just need to get the water line working.

Very professional service. Competitive in their pricing and most important , fixed the problem…read more John F Laguna Niguel

Services 1) Answered calls right away and showed up on time,…read moreeven texted me to alert me with his arrival time 2) Repaired my KitchenAid ice dispenser and dispenser buttons, quick and clean project all completed under estimated time 3) Vincent also repaired the doors on my Viking warming drawer and Viking stove effortlessly We will definitely use his service again.

Vincent at Absolute Appliance Repair is the best! I called in a panic at 1:36pm on a Saturday with…read morea broken dryer (stopped spinning!), he showed up 20 minutes later and was out the door at 2:46pm (within an hour of me calling him). His service fee is $65 which will be applied toward the total cost of the repair, should you choose to hire him, as you should!! He is kind, friendly, quick, efficient and even vacuumed up after himself! 100% recommend and will call again in an appliance time of need! Thank you Vincent!!

Tony was professional, friendly and his quote was reasonable and within industry standards. He…read morefixed the problem without any fancy upsell of products or services. He truly believes in fixing things instead of discarding or purchasing a new appliance. He completed the work expeditiously.

My fridge stopped working and I requested a service call on July 24th, they soonest they could come…read morewas between 8-12 on July 29. They came at 2;30 pm and said they needed to order parts. They ordered parts 2 days later, told me it should be 3 - 5 days. They just told me that parts are not coming until Aug 13, so the 14th would be the soonest they could come. This is done through my home warranty, so I called my home warranty and they confirmed that Avalon received my parts on Aug 3, but Avalon lied to me. I've been without a refrigerator for 2 weeks now and they are in no hurry to fix this. I will never use them again, AND I will tell this to everyone I know.

If you are searching for a new refrigerator in Southern California, Adam from Howard's in Laguna…read moreHills is your go to sales associate. Incredibly knowledgeable and straight forward, he provides a seamless sales experience. He listens to what your needs and wants are and provides the best options. Extremely satisfied with my purchase three months ago. The delivery is from a third party vendor that is extremely unprofessional and combative but still worth the overall buying experience.

What a great place to buy an appliance! Very knowledgeable staff and great prices. Be sure to ask…read morefor Kermit! He's been here for 14 years and knows his stuff!

Ferguson is the only place I'll go for my appliances. Do you Manager Erik is friendly and the staff…read morealways welcomed you with a smile.

I have shopped Ferguson in the past, they have beautiful high end products and great customer…read moreservice. However this is no longer the case. I ordered a panel ready refrigerator. Was delayed in receiving the package with the handles and panels. When I finally received them the installation was awful. I went to the Ferguson store and discussed this issue but never got a response. The installer called instead and made up reasons why they didn't do the installation I'm so frustrated and disappointed. I have text messages from the installer saying the "trim is just extra parts". Frustrating that Ferguson's and the installer have no communication and no one is fixing the installation.

Susie was extremely knowledgeable and helpful. We ended up with exactly the refrigerator that we…read moreneeded and wanted.

Rick helped us with a sink purchase. He is extremely knowledgeable and helpful. Not pushy at all…read more Very transparent about quality, pricing, and lead times. Jonathan helped us with microwaves. Again so helpful and knew a lot of information. He was patient and went above and beyond offering specs and other info to help us.

I went to Pacific Sales because I needed a new microwave. I've been using PS for over 10 years and…read morefind they have a nice selection of products. This time the appliance specialist was Jonathan Infante. I explained to him what I needed, and he took me to the microwave section. He explained to me the differences in each and answered all my questions. He was very helpful.

I went to this facility looking to replace my old Thermador range with a similar one. I talked…read morewith Susie Lemus, sales consultant, who was so knowledgeable and helpful. Susie was very patient and made some recommendations based on popular models. I wanted to see the range in person so she recommended I go to the Irvine showroom. I ended up choosing a beautiful Bosch induction range. Susie was very thorough and took her time explaining all the features and I never felt pressured through this experience. It was a pleasure to deal with Susie and I highly recommend this store.

I had a great experience purchasing my new Bosch dishwasher and Electrolux washer and dryer. The…read moresales team was friendly, knowledgeable, and helpful throughout the process. Great service and competitive pricing. I'd definitely recommend them!

Needed to find a stove top replacement and I found Dewey's on Yelp!…read moreI called and spoke with Manny, this guy is awesome. Manny helped me narrow down the choices, gave his thoughts on the various brands, and helped me choose a model. He also suggested a different installer as our counter top was odd sized. Manny kept in touch via phone and email all through out the purchase. This is the place to go if you want first rate help and service!