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    Premium Auto

    5.0 (1 review)

    Services - Premium Auto

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    6 years ago

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    Goss Garage II - Tune- up service

    Goss Garage II

    (36 reviews)

    My wife and I have taken both of our cars to Goss in Crofton for years. Thousands spent. Always…read moretrusted them. But after our last experience, we'll never be back. Goss quoted me $993 to replace what they claimed was a bad headlight assembly. They listed the part alone at $619. Before approving anything, I asked two very standard, very basic questions: 1. "What is the part number for this $619 headlight assembly?" Melissa told me, "Unfortunately we don't get that until the part arrives." This makes no sense. A shop cannot order a part without knowing the part number first. Big red flag. 2. "How much is the markup on that part?" Melissa said, "Unfortunately I don't have access to that information." Again -- impossible. Every shop sees cost vs retail in their system. It's how parts are priced. Another big red flag. Both responses were evasive and dishonest, and no reputable shop would answer those two questions that way. I took the car to another mechanic (Ron at the Mobil station on 301) for a second opinion. He found the REAL issue was simply a melted connector--extremely common with older cars. He replaced the connector and bulb for $113 and everything works fine now. I saw the owner of Goss respond to another negative review by comparing Goss to a steakhouse and talking about their "warranty." Warranties and steaks have nothing to do with overpricing and refusing to disclose basic information like part numbers and markup -- information every legitimate auto shop can provide instantly. I'm fine with paying steakhouse prices if that's what I ordered, but not if the restaurant can't even tell me what cut of meat they're serving! Bottom line: --Goss tried to sell me a $993 repair that wasn't necessary --Goss refused to disclose part number or markup when directly asked --Another shop fixed the real issue for $113 The upselling is off-putting, but the lack of transparency around parts is inexcusable. We will not be returning, and I'd strongly recommend getting a second opinion before approving any work here.

    I had some noise coming from my wheels. They diagnosed it and explained things so that had a good…read moreunderstanding of what they did to fix the issue. Staff were very professional, personable and respectful. And I received a thank you card in the mail. Very nice personal touches that go along way with earning my business. This local business rocks!

    Auto Doctor

    Auto Doctor

    (19 reviews)

    These guys are ridiculously nice people. You'll think I made this up, but the other guy that works…read morehere, Jason, just rescued a kitten that got stranded in the storm a week or so ago and he's keeping until the lady at the cat rescue has room for him. He had the kitty with him at work in a crate and took him out so I could see him. I don't know if he's single, ladies, but he's a good man. Again, we were fixing our Acura for sale; somewhere in between the inspection and sale interactions, the radiator cracked. Our purchaser took the car to a Honda dealer in Waldorf - their price? $470. The Auto Doctor? $350. They are always saving us money and they their work is impeccable. Thank you again, Mike & Jason!! Take good care of that kitty!

    Auto Doctor is an affordable, honest, and efficient repair shop. I've been a customer for about two…read moreyears now and really appreciate having a business like this in my neighborhood. Don't be fooled by the simplicity and grittiness of the shop - they do quality work at affordable rates. They can get swamped sometimes so definitely call ahead. I made the mistake of just stopping by on a Saturday morning for an oil change but had to come back the following weekend because they were booked. Recent comparison shopping - I needed front brake pads & rotors. The dealership wanted to charge $700. At Auto Doctor, I only paid $400 which included an oil change and tire rotation. Huge savings and I could not be happier with the work. I highly recommend this shop - great service and prices.

    Premium Auto - autorepair - Updated May 2026

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